Board Of Directors - AWG Inc

Transcription

Board of DirectorsBarry Queen, ChairmanDavid BallJim BrownJohn ClarkeVictor CosentinoKim EskewDon Woods, Jr., Vice-ChairmanAlan LarsenHouchens Food Group, Inc.Bowling Green, KYJay LawrenceAlan McKeeverChuck MurfinJames NeumannWoods Super Markets, Inc.Bolivar, MODave NicholasJeff ReasorRandy StephersonErick TaylorDale TrahanJames ZyrowskiQueen Enterprises, L.L.C.Paola, KSNicholas Supermarkets, Inc.Tipton, MOPat RaybouldB&R Stores, Inc.Lincoln, NEFour B Corp.Kansas City, KSReasor’s LLCTahlequah, OKDoc’s Food Stores, Inc.Bixby, OKMAL Enterprises, Inc.Sweetwater, TXStepherson, Inc.Memphis, TNCounty Fair, Inc.Mitchell, SDMcKeever Enterprises, Inc.Independence, MORPCS, Inc.Rogersville, MOCosentino Enterprises, Inc.Prairie Village, KSOzark Supermarket, Inc.Ozark, MODale L. TrahanEnterprises, Inc.Rayne, LAHarp's Food Stores, Inc.Springdale, ARValu Discount, Inc.Mt. Washington, KYBen's Supercenter, Inc.Brown City, MI

dear shareholdersMarch 27, 2019Dear Shareholders,Your Board of Directors and management are pleased to present the audited results for our fiscal year 2018.Consolidated company sales on continuing operations reached another record of 9.7 billion. Total year-endpatronage after retainage was 210.5 million, another record, which was 2.67% of qualifying sales. Totaldistributions including patronage, allowances, and interest back to members was 558.6 million, or 6.51% ofnet cooperative sales. Additionally, AWG stock trading value increased by 4.55% to 2,300 per share.These operating results were achieved despite workforce and transportation shortages and related costescalations. Additionally, cooperative net sales were 8.59 billion, up 1.3% from the prior year, overcomingintense retail competition and continued price deflation.Beyond the financial results, we also made significant progress on our strategic initiatives. These enabled usto counteract the employment trends with a variety of improvements to make AWG a great place to work,reducing productive teammate turnover by 25%! From a technology advancement standpoint, we launchedAWG StoreFront and our new Retail Pricing System; both have proven to be very positive advancements. Wealso completed our fresh initiatives, localizing our perishable buying to the Division level and implementednew systems and processes that improved the quality and freshness of our produce throughout the supplychain. We held our first Innovation Showcase, which was both impactful and appreciated by the membershipand vendor partners alike. Additionally, we improved our assortment and offerings through AWG and VMCwith expansions in high-growth categories of fresh, organic/natural, better-for-you, and free-from products.In summary, 2018 was a year of good progress. We are so very thankful for the leadership of our board, thesupport of our great members, and the efforts of our vendor partners and our AWG teammates that made it allhappen.Our focus for 2019 is a more complete fulfillment of our mission “to provide our member-retailers all thetools, products, and services they need to compete favorably in all markets served. This includes top qualitysupermarket merchandise and support services, all at the lowest possible cost.” We will accomplish this byexecuting initiatives that align with our four core strategies for success: 1) Accelerate profitable membergrowth, 2) Attract, develop and retain top talent, 3) Strengthen core services and support, and 4) Leveragetechnology and organizational assets for sustainable member success. Stay tuned to learn more about ourefforts in these areas and what it will mean for you.We appreciate your contributions to this year’s success and we will do our very bestto continue to fulfill this mission objective for you.Sincerely,Barry QueenChairman of the BoardDavid SmithPresident and CEOAssociated Wholesale Grocers - Retailer Owned. Retailer Led. Retailer Focused.1

5 year trendAWG cooperative members invarious retail locations.Founded in 1926, AssociatedWholesale Grocers, Inc. (AWG)was established to provide its family owned retail member stores theessential building blocks neededto establish strategic positions intheir unique retail marketplaces. This Annual Report marks 92years of providing products, support services and financial returnsto our member retailers. The collective strength of our cooperative model has provided ongoingopportunities for our membersto develop and grow unique andsustainable businesses that havesurvived, as well as thrived, in anever-changing retail environment.The remaining two facilities were operated by our wholly-owned subsidiary, Valu Merchandisers Company, whichprimarily provided wholesalesupply and various support services related to health and beautycare, general merchandise, pharmaceutical products, and specialty, natural, organic and international foods to members as well asnon-member retailers. Additionally, AWG operates other wholly-owned subsidiaries, includingMedia Solutions Corporation, adigital marketing services company, and Super Market Developers,Inc., AWG’s commercial real estate and development service armfor cooperative members.Operating ten distribution centers at the end of the 2018 fiscalyear, AWG delivered grocery andrelated products to independentretailers throughout the midwestern, southwestern and southeastern United States. Eight of the tenfacilities are full-line divisions,dedicated to providing service toHeadquartered in KansasCity, Kansas, the AWG corporatesupport team provides strategicleadership as well as operationaland administrative support to allCONSOLIDATED RESULTS (thousands)20142015ten distribution centers, locatedin Springfield, Missouri; Oklahoma City, Oklahoma; Southaven,Mississippi; Memphis, Tennessee;Pearl River, Louisiana; Goodlettsville, Tennessee; Ft. Scott, Kansas;Norfolk, Nebraska; Kenosha, Wisconsin and Kansas City, Kansas.AWG achieved sales on aconsolidated basis, after eliminations, of 9.66 billion. Within thecooperative, net sales were 8.59billion. Operating income was 214.8 million, with net incomeof 212.8 million.Total patronage returned toshareholders was 210.5 million,distributed on a 60/40 basis (thepayout consisting of 60% cashand 40% certificates). As a percentto qualifying sales, the patronagepayout was 2.67%, and AWGstock trading value increased by4.55% to 2,300 per share. Totalmembers’ investment and equityended the year valued at 556.2million.201620172018Net Sales 8,934,239 8,935,915 9,183,802 9,703,821 9,658,307Operating Income231,622202,620188,709208,430214,807Net Income226,920198,919189,907199,103212,845Weeks 52 52 53 52 52CONTINUING OPERATIONS (without military)Net Sales 8,734,430 8,759,239 9,012,777 9,604,826 9,658,307COOPERATIVE OPERATIONS (before eliminations)*Net Sales 7,685,985 7,579,129 7,671,138 8,475,733 8,585,616Distribution to MembersInterest 223 406 553 859 967Promotional End Patronage194,675193,815201,731203,441210,516Total Distribution to Members 546,718 544,376 546,503 576,968 558,637Members’ Investments 9,411 22,105 36,162 41,375 38,681Members’ Equity439,632455,610508,172509,683517,485Total Members’ Investments & Equity 449,043 477,715 544,334 551,058 556,166*Includes the accounts of members/subsidiaries.2

net sales 9.70 9.66BILLIONConsolidated (after eliminations)BILLION 9.60NET SALES FOR CONTINUING OPERATIONSBILLION 9.18(WITHOUT MILITARY)BILLION 8.94 8.93 9.01BILLIONBILLION 8.73 8.75BILLIONBILLION2014201520162017201852 WEEKS52 WEEKS53 WEEKS52 WEEKS52 WEEKSBILLIONlong term growth & prosperity50 Year Net Sales Trend 10,000.050 Year Patronage Trend 250,000(MILLIONS) 8,000.0(MILLIONS) 200,000 6,000.0 150,000 4,000.0 100,000 2,000.0XX19681978X 8AWG has experienced an incredible 8.52% compounded annual growth rate (CAGR) on net sales and an even moreimpressive 10.95% CAGR on patronage returned to our member companies. This clearly demonstrates the strength andstability of the cooperative's members and the long term success achieved by our unique business model. Successful retailmembers created this cooperative and it has withstood the test of time.3

AWG STRATEGIC PILLARSACCELERATE PROFITABLE MEMBER GROWTHAWG’s success is measured by the collectivesuccess of its member stores. We support ourmembers in achieving profitable and sustainablegrowth from same-store sales gains, well-plannedand executed development, market expansions/acquisitions, as well as innovative product expansions and diversification strategies. AWG’s role isproviding high-quality, dependable, and low-costsupply, obtaining the best products available at thebest possible cost, leveraging over 20 Billion inretail buying power, and providing truly difference-making strategies, tactics and tools from ourRetail Sales, Services, Support and Solutions team.4ATTRACT, DEVELOP & RETAIN TOP TALENTEverything we do is totally dependent on a competent, highly-motivated, and results-driven group ofteammates throughout our organization. Our goal isto be a great place to work, where passionate teammates’ thoughts, ideas, and creativity are appreciatedand encouraged, and where we strive daily for continuous improvement. As we find new and better ways,we make adjustments and constantly change, alwaysfocusing on doing things right and doing what’s right.All teammates have a voice and their voice matters.We work together to protect and build on a culturethat has unity of purpose, where all efforts and decisions are retailer-focused, and where teammate contributions and results are rewarded and celebrated.

STRENGTHEN CORE SERVICES & SUPPORTOur mission is to provide our member-retailersall the tools, products, and services they need tocompete favorably in all markets served. Thisincludes top quality supermarket merchandiseand support services, all at the lowest possiblecost. As this requires us to provide more thangroceries, we’ve established our Sales, Services,Support and Solutions team. They are an indispensable resource to member retailers and serveas a reliable and proven source for assistance onevery line of a respective supermarket’s financialstatement. They help with top-line sales growth,gross margin opportunities, and challenges withline item level expense control. This team is empowered with the expertise, skills, experience,training, and access to resources to help with virtually every member need.LEVERAGE TECHNOLOGY & ORGANIZATIONALASSETS FOR MEMBER SUCCESSAs a retailer-owned cooperative, we must think retailand provide necessary solutions that are for the mutual benefit of the collective membership. As the needsof our retailer-members are constantly changing, wemust evaluate and adjust our offerings to fulfill our“better, faster, cheaper” objective. If a needed productor service is available from the general marketplaceand the supply therefore allows our members to compete favorably, we need not engage in that business,product or service. To the contrary, if retail competitors to our member stores have a competitive advantage on a product or service, and as a result of AWGproviding it we can fill the role “better, faster, cheaper”, then we must look into engaging in that business.These engagements must add incremental value byleveraging our assets and fit into our model.5

awgsalesTHE AGGREGATION AND TOTALITY OF OUR PROGRAMS ALLOW OURRETAILERS TO COMPETE AND BE SUCCESSFUL.Low Cost of GoodsVendor ParnershipsCOMPETE focuses onsome of the issuesfacing retailers andguides you to themyriad of servicesand programsavailable to AWGretailers to helpkeep costs undercontrol, keepsales performingwell and keepyour businessprogressing.awg has over 130 districtsales managers and freshdepartment specialists in thefield supporting our salesprograms and initiatives.6At AWG we have a comprehensive menu of products, programs and services all gearedtowards helping our member-retailers compete in today’shighly competitive marketplace. It is not one program thatdefines AWG nor thatprovides the “secretsauce” for success, butrather the aggregationand totality of our programs that allows our retailers to compete and besuccessful.We constantly strive toimprove the design, execution and effectiveness of ourprograms. Member-retailerfeedback from the front lineshelps us evolve and curate programs that achieve success. Intoday’s environment, the mostnotable of our programs arethose programs that add value,not only to our member-retailers, but also to the consumer.To ensure our members remainup to date on all of the programs and services we offer tohelp them remain successfuland competitive, we starteda quarterly publication calledCOMPETE. This magazineprovides our members withcurrent industry trends, bestpractices from within our membership and continual updateson the services, support andsolutions provided by AWG.Our two most recent issueswere titled “Under Attack, TheIndependent Grocer: Caught inthe Crosshairs,” and “The Operating Cost Issue,” containingtimely industry benchmarkingand cost cutting strategies.March 2018 witnessed ourfirst-ever Innovation Showcase.This special event brought together over 1,000 of our owner-members, leaders from ourtop vendor partner companiesand industry experts to discussthe now and future of our industry. At this event we showcasedmore than 200 innovative solutions and over 50 concurrenteducational opportunities.

salessupportOUR SUPPORT TEAM IS ALIGNED AND ENABLED TO DEVELOP,DELIVER AND MAINTAIN A COMPETITIVE ADVANTAGE FOR OURMEMBERS SO THEY CAN COMPETE FAVORABLY IN THEIR MARKETS.Our AWG Sales Support teamis a centrally-managed groupof functional areas and departments that are focusedon delivering sales support todivision teams and our member-retailers. These supportfunctions range from advertising and marketing support,creative marketing services,digital, in-store marketing andsocial media services, customer loyalty programs, shelfspace optimization strategiesand plan-o-gram support, andmuch more. Our support teamis aligned and enabled to develop, deliver and maintain acompetitive advantage for ourmembers so they can competefavorably in their markets.To assist with the transformingindustry, we have developeda number of robust programsto help our members compete in the digital arena andomni-channel environment.AWG’s Sales and Support department offers solutions likeour Shopper Engagement Platform (SEP), and our customer relationship management(CRM) program. SEP is an engine that allows our retailers topromote digital offers, collectcustomer data, utilize a uniqueidentifier to allow customersto load digital offers and allowour retailers to track shoppingbehavior and performance. Thisallowsretailersto target shopperswith personalizedoffers, manage variable promotions andrewards programs.We continue to invest heavilyin technology as we roll outStoreFront, our user-friendlyweb portal giving our members and their teams easy access to the information theyneed to operate their businesses. With technology as a focuswhether our wholly-ownedsubsidiary Media SolutionsCorporation, or partneringwith cutting-edge third partytechnology providers, AWGis also able to offer (and justas importantly, support) itsmembers programs. Theseprograms include email, text,mobile apps, new mover programs, in-store audio, graphic design, nutrition programs,online shopping, photography services, digital signage,vendor rebate programs, giftcards, textiles, website designand support, print and traditional media.Online Shopping3099 2242 857 5857Basket size of RewardsshopperBasket Size ofNon-Rewards shopperAvg. basket size differencebetween Rewards andNon-Rewards shopper Basket size of customer whoclipped digital coupon128%Percentage increase inbasket size of digitalcoupon shopper basket vs.average basket322Total stores on AWG’sin-house single loyaltyplatformAWG Advertising and Marketingfeatures more than 70 skilledexperts across all divisions.We provide over 30 differentmarketing programs toengage the consumer7

awgservicesOUR SERVICES TEAM IS COMPRISED OF AWARD WINNINGDEPARTMENTS TO PROVIDE YOU WITH THE SAME QUALITYEXPERTISE AT THE LOWEST POSSIBLE COST.Our innovativelighting team willassist in choosingproducts thatare designed tosave energy,improve thequality of lightin your store,as well as meetsustainabilitygoals.LED lamp retrofits have anaverage 2.5-year paybackand will reduce the lightingportion of the electric billmore than 50%, on averageMore than 20 professionalsserve member retailers’ designand lighting needs every day inevery division8The AWG Services team combines the functions of ouraward-winning departments of Store Engineering, StoreDesign, Store Décor, Décor Manufacturing,Lighting and Design, and the managementand administration of third-party services thatserve our members with facility design, construction, maintenance, remodeling, and other related needs. The Services team providesour members the same level of quality and innovative design, engineering and constructionexpertise as the leading national chains, at thelowest possible cost.AWG provides other support services for our members thatthe chains have at their disposal. These programs include ourreal estate department services for market research, leasenegotiations, site selection and financial analysis. Our StoreEngineering program assists with everything from store planning to equipment and fixture acquisition; our Design andDécor Source Group (DSG) provides market specific interiordesign and production by award-winning interior designers,produced in-house at low costs. Additionally our new storedevelopment program, which is operated by our Super Market Developers subsidiary, develops over 1 million squarefeet of new retail space annually for the benefit of our members and manages new construction projects, eliminating theadded cost of middlemen in the process.

awgsolutionsA GO-TO TEAM PROVIDING AWG’S TECH SOLUTIONS.The AWG Solutions team encompasses retail technology, business solutions and retail pricing, and is our go-to team for variousmember needs which are best fulfilled by AWG or in some casesby third-party providers, especially in the areas of technology.New technology is evaluated by assessing member needs, its impact on the membership and how urgent it needs to get tomarket. Priorities are screened against internal resourcecapabilities and third-party providers to find best-inclass solutions at the best available cost. The teamalso expands on existing offerings, such as retail pricing, to provide value added enhancements beyondthe base program currently provided.Laser-focused on helping members drive same-storesales gains, the AWG Solutions team has recently partnered with dunnhumby, one of the world’s leading dataanalytics companies to help our members analyze advertisingand merchandising activities to create more effective promotionsto drive profitable sales.In 2018 AWG launched a new retail digital experience platformcalled StoreFront. This portal is an advanced technology that isflexible, scalable and cost efficient. More features and functionality are being added this year with the end result to replace allpoints of retail interface with this unified tool. One of the mostexciting features is called MyAisle. This is a completely personalized area that allows users to decide what is the most importantand valuable content to them. StoreFront is hosted in a highlysecure virtual private cloud, using the latest cloud tools and infrastructure. This allows us to dynamically scale the applicationbased on demands and provides our members access to the dataand information they need - when, where and how they want it.Data AnalyticsJust like the namesuggests, Scann-Go lets youscan items thatyou pull off theshelf usingeither ahandhelddeviceprovidedby thesupermarket oran app, and thenquickly checkout ateither a Kiosk or Self Checkoutsystem. AWG has multipleScan-n-Go vendor partners toget members started in thisnew technology.Our solutions team has morethan 20 technicians and staff inthe field serving our membersAWG’s user-friendlyStoreFront portal is aone-stop shop for AWGCommunication &Content. Future plansare to integrateeCommerce for Membersto place orders.9

AVERAGECASE COST 18.09 18.02always savebest choicealways savebest choice 15 18.27always savebest choice 20201620172018 12.63 10 5 12.59 12.59The AWG Brands team isworking consistently to insureour members have the cost ofgoods they need to compete inthe marketplace. Despite 2018’sinflationary environment, AWGBrands was still able to drivedown average case costs shippedto our members.More than 50 sales associatesare an essential part of AWGBrands commitment to ourretailersIn 2018, AWG Brands conductedmore than 3,000 qualitycontrol audits and laboratorytests10awgbrandsTHE AWG BRANDS PROGRAM HAS ONCE AGAIN SET THESTANDARD IN THE INDUSTRY FOR SUCCESS.AWG Brands eclipsed over 1.2billion in wholesale dollars soldin 2018. AWG maintains a competitive advantage for its membersby providing over 5,500 items tohelp enhance profit and sales.AWGBrandscontinues to rankamongst the topin the industry for successof Own Brandssales, variety, and penetration.The AWG Brands program isbuilt on a pillar of quality thatsupports the program. In 2018AWG Brands performed over3,000 quality control audits andtests in the laboratory. Over2,000 items were pulled from retailers shelves for testing in combination with lot testing from oursuppliers. In addition, the AWGBrands team conducted over 20full manufacturing plant audits.These audits ensure suppliers arefollowing our stringent safetyand sanitation specifications.AWG Brands works with suppliers to continuously examinecosts, many times down to thecomponent level of the packaging and raw materials that makeup the final product. This attention to detail ensures the lowestcost of goods for our members ina competitive industry.As we look to the future, changing consumer preferences acrossdemographics will drive manynew opportunities.In 2018AWG Brands launched over 300new items to meet our member’sneeds to service their consumers. AWG Brands is moving tothe forefront of setting price andquality image for retailers withtheir customers. AWG Brandswill continue to give our members the ability to compete in thisnew world through constant newitem development, scrutinizingcosts, and developing efficientand modern packaging.

valumerchandiserscompanyVMC INTRODUCED A NUMBER OF INNOVATIVE ANDON-TREND BRANDS AND PROGRAMS, ALL TARGETEDTOWARDS THE NEEDS OF TODAY’S CONSUMER.Valu Merchandisers Company (VMC) held on to sales throughout 2018 in a very challenging wholesale and retail environment.Despite a number of external disruptors impacting sales, VMCintroduced a number of innovative and on-trend brands and programs such as Blue Buffalo, the fastest growing Super Premium Pet Food brand, CBD, Keto, and Cauliflower (Caulipower)based products along with an expanded Sparkling Water assortment, all targeted towards the needs of today’s consumer.SALESHIGHLIGHTSNatural Organic &Specialty Foods 7.1%VMC Show Sales 11.3%Power Buy Sales 17.2%Customer ServiceSales & Support Calls81,000Dedicated Sales TeamDriving Same Store Sales65 As we look to 2019, VMC’s key focus areas include: Private Label penetration in all key categories Continuing to capitalize on the healthy-lifestyle trends “Back to Basics” retail execution initiative Aggressive promotional plans and spend Lowering cost of goods Introduction of an exciting Wellness initiativeGiven the dynamic nature of the grocery business, VMC remainson the forefront of being trend-forward, retail-solutions oriented,and will continue to leverage all available resources to help ourmembers grow same store sales and profits. We truly appreciateour members’ support and look forward to a successful 2019.MERCHANDISINGHIGHLIGHTSNumber ofplanogram updates140new items in 20187,100incremental promotionalsales 1.1MHealthy snackingcategory growth 34%11

awg excellence awards2018 AWG BRANDS EXCELLENCE IN MERCHANDISINGPHIL’S CASH SAVER - OMAHA, NEBRASKABest Choice IS the right choice!Phil’s Cash Saver relies heavilyon the AWG Brands program tohighlight the concept that youcan Always Save at Phil’s CashSaver.As customers enter the store,they are greeted with a wall ofvalues featuring Always Saveand Best Choice. Ceiling signsand pallet displays in prominentlocations continue to drive thecost savings message.AWG Brands are promoted in alldepartments, including Meat andProduce. The low price conceptis reinforced with merchandis-divisionwinnersStore # 6623 - BUDGET SAVER Marrero, LAStore # 3484 - FOODWISE Pine Bluff, ARStore # 4663 - REHKOPF’S CASH SAVER Nashville, ARStore # 8853 - BENDER’S FOODS Bellevue, IAPhil’s Cash Saver is heavilyinvolved with the local community and promotes the SavA-Label program at every opportunity. Their commitment toAWG Brands resulted in a 32%penetration which is among thehighest in all of AWG!Store # 2851 - ALLEN’S GROCERY Summit, ARStore # 5597 - CASH SAVER Eastman, GAStore # 1307 - INGERSOLL PRICE CHOPPER Des Moines, IA2018 SEAFOOD EXCELLENCE IN MERCHANDISINGHARPS MARKETPLACE - BENTONVILLE, ARKANSASThe seafood department insideHarps Marketplace is always abusy place. Challenged to increase sales, the seafood teambegan exploring options to attract new customers. Theyexecuted their first MassiveSeafood Sale introducing newitems at low prices.During the two-day event, permanent coffin cases were loaded with product purchased forthe sale. Massive Seafood Salesigns were placed next to everypromoted item. A portable icedisplay counter and cases filledwith mountains of whole craw-divisionwinners12ing throughout the store. Located at prime eye level positions,items are flagged with channelstrips, TPR signs and Compareand Save signs highlighting savings over national brand equivalents.fish, tuna steaks, tilapia, salmonfillets and jumbo shrimp wereshowcased in the department.Display bins with heaping pilesof king crab legs, mussels, andoysters in the shell completed the display. Trained teammembers and industry expertswere on hand to engage shoppers and provide cooking tipsand meal ideas.Same day sales exceeded prior year by over 140%, andcustomer count was up 30%!Many shoppers who purchaseditems during the sale are nowrepeat seafood customers.Store # 6780 - rouses market metairie, laStore # 4820 - reasor’s jenks, okStore # 1967 - strack & Van Til highland, inStore # 9251 - henderson’s iga valentine, neStore # 5417 - cooke’s food store cleveland, tnStore # 433 - hen house overland park, ks

2018 CENTER STORE EXCELLENCE IN MERCHANDISINGFAIRPLAY FOODS - OAK LAWN, ILLINOIS2018 was a hyper competitive yearto sell groceries in the city of Chicago. Even with these pressures, center store sales at Fairplay Foods grewover 20% versus prior year, with theentire company enjoying double digitgrowth!Fairplay Foods was quick to learn howto execute the power AWG brought totheir business. Using aggressive WebBlast ads, highlighting AWG Brands,Event Sales, and offering the lowestcost of goods from SOLO purchases,Fairplay converted competitive programming into increased sales acrossthe center store.divisionwinnersStore # 6727 - Market Basket Moss Bluff, LAStore # 3138 - Grocer’s Pride Houston, MSStore # 4008 - Crest Foods Oklahoma City, OKStore # 9661 - Super Saver Lincoln, NEWith a new strategy to “Market andMerchandise to the Masses,” complete store resets positioned the centerstore for increased sales.FairplayFoods ‘fixed the mix’ utilizing AWGcategory optimization tools and alsoupdating adjacencies within storesets. Fairplay focused on trading customers up with larger packs, multiplesale combinations and higher qualitymerchandise. They focused on sellingmore and improving assortment. Fairplay’s strategic direction positivelycreated sustainable center store salesgrowth!Store # 2753 - G & W Foods Iola, KSStore # 5852 - Food Giant Parsons, TNStore # 711 - Brother’s Market TONGANOXIE, KS2018 DELI EXCELLENCE IN MERCHANDISINGRALPH’S MARKET - GONZALES, LOUISIANARalph’s Market recognized the needand developed a plan to meet the increasing demand for high quality,unique prepared foods.Ralph’s deli features fresh baked pizza, corn and crab bisque, duck andAndouille gumbo and crawfish boilsoup. The salad section is always absolutely fresh and impeccably maintained. They also offer a selection ofsmoked items like ribs, chickens, andpork butts.Ralph’s has developed a large clientele for its self service hot bar whichdivisionwinnersincludes fried frog legs, crawfish bowtie pasta, pastalaya, and southernfried chicken. A signature item, friedcatfish, is a customer favorite!The grab-n-go case is stocked withKajun Krab dip, southern style potato salad, chicken salad and fruit cobblers. Sandwich trays are availablefor pick up and Ralph’s caters largeparties for any special occasion.Fresh, high quality signature deliitems served in a clean friendly storehave resulted in a 20% increase indeli sales.Store # 3752 - Greenwood Market Place Greenwood, MSStore # 4825 - Reasor’s Tulsa, OKStore # 8148 - Richter’s Marketplace BURLINGTON, WIStore # 9029 - Sunshine Foods Madison, SDStore # 2704 - Country Mart St. Clair, MOStore # 5176 - Pruett’s Market Signal Mountain, TNStore # 171 - Cosentino’s Price Chopper Lee’s Summit, MO13

2018 FLORAL EXCELLENCE IN MERCHANDISINGREASOR’S - BROKEN ARROW, OKLAHOMAThe Floral department at Reasor’s isuniquely designed to WOW customers. Colorful flowers line the entryand set the tone of freshness for theentire store. Large displays of designer grab-n-go bouquets complimentthe seasons and stimulating impulsesales.Reasor’s makes any occasion specialfrom handcrafted special orders forthe bride, anniversary bouquets, memorial service arrangements, Thanksgiving and Christmas centerpiecesand special arrangement requests.available throughout the year. Theever popular outside S

Alan McKeever McKeever Enterprises, Inc. Independence, MO Randy Stepherson Stepherson, Inc. Memphis, TN Victor Cosentino Cosentino Enterprises, Inc. Prairie Village, KS Chuck Murfin Ozark Supermarket, Inc. Ozark, MO James Neumann Valu Discount, Inc. Mt. Washington, KY Alan Larsen Houchens Food Group, Inc. Bowling Green, KY Kim Eskew Harp's Food .