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Release NotesPolycom RealPresence Access Director , Version 2.1.1Polycom is pleased to announce this release of the Polycom RealPresenceAccess Director system. These release notes describe the key details about thisrelease.Contents What’s New in the Polycom RealPresence Access Director System Version2.1.1 Release About the Polycom RealPresence Access Director System Licensing Installation Information Products Tested with this Release Open Source Software Resolved Issues Known Issues Where to Get the Latest InformationWhat’s New in the Polycom RealPresence Access DirectorSystem Version 2.1.1 ReleaseThis release of the RealPresence Access Director system offers the followingenhancements and other changes. Each of these changes is discussed in moredetail in the following sections. Acceptance of the End-user License Agreement New Name for the RealPresence Access Director System MIB File ICSA Testing and VerificationAcceptance of the End-user License AgreementWhen you install a new RealPresence Access Director system or upgrade froma previous version, the system displays the RealPresence Access Directorsystem End-user License Agreement (EULA) when you open the userinterface for the first time.July 20133725-78700-002A1
Release NotesRealPresence Access Director SystemTo read and accept the EULA1Open a browser and enter the IP address of the RealPresence AccessDirector system.The system displays the EULA.2Click Accept to continue to the login screen.New Name for the RealPresence Access Director System MIB FileFormerly known as polycom-rpad-mib.mib, the name of the RealPresence AccessDirector system MIB file has been changed to polycom-access-management.mib.ICSA Testing and VerificationICSA Labs, an independent division of Verizon, provides credible,independent, third-party security product testing and certification for many ofthe world's top security product developers and service providers. ICSA Labsapplies objective testing and certification criteria to measure productcompliance and performance. This process significantly increases user andenterprise trust in information security products and solutions.The ICSA Labs Network Security Lab team tested and evaluated theRealPresence Access Director system as a Session Border Controller (SBC)component of the Polycom RealPresence Platform. The team evaluated thesystem's integration with security controls, vulnerability to security issues,and ability to provide SIP and H.323 videoconferencing functionality.During the evaluation, ICSA Labs discovered several issues. These includedsmall documentation and logging issues and a security vulnerability.Based on these findings, Polycom addressed and resolved all of the issues.ICSA Labs verified resolution of the issues in their final evaluation andreported that Polycom met and passed all evaluation criteria used during theRealPresence Access Director system evaluation.To view the complete evaluation report, go ycom RPAD Final Evaluation Report.pdf.About the Polycom RealPresence Access Director SystemWith the RealPresence Access Director system, Polycom offers a softwarebased edge server to securely route communication, management, and contenttraffic through firewalls without requiring special dialing methods oradditional client hardware or software. This allows for secure communicationbetween remote users and offices, and among guest users and organizationsoutside of the client’s enterprise.2Polycom, Inc.
Release NotesRealPresence Access Director SystemThe RealPresence Access Director system combines the remote user, guestuser, and enterprise-to-enterprise calling scenarios with SIP and H.323capabilities. Additionally, the RealPresence Access Director system supportsemployee, guest, and federated calls from both AVC and SVC endpoints.The RealPresence Access Director system produces combined value whenintegrated with the following Polycom components and endpoints. Polycom RealPresence Resource Manager systems providemanagement, provisioning, directory, and presence services. Polycom Distributed Media Application (DMA ) systems serve as acentral call control platform for SIP, H.323, and bridge virtualization, andact as H.323 gatekeepers. Polycom RealPresence Collaboration Server systems serve as highscale bridges for SIP and H.323 calls and support content over video. Polycom RealPresence CloudAXIS Suite is a software extension of thePolycom RealPresence Platform for private and public clouddeployment that enables businesses to collaborate with other businessesor individuals, independent of application, system, or device. Polycom RSS systems enable recording of video, audio, and content. Polycom RealPresence Desktop supports sharing of video, audio, andcontent without leaving your desk. Polycom RealPresence Mobile enables tablets and smartphones toconnect to video and audio conferencing and to share content. Polycom RealPresence Content Sharing Suite Polycom RealPresence Group Series 300/500 Endpoints Polycom HDX endpointsFeaturesThe RealPresence Access Director system offers the following key features:SIP Back-to-Back User Agent (B2BUA) SIP remote users with both AVC and SVC endpoints SIP guest users with both AVC and SVC endpoints SIP enterprise-to-enterprise federated calling for AVC and SVC endpointsH.323 Signaling ProxyPolycom, Inc. H.323 guest users H.323 enterprise-to-enterprise neighbored calling3
Release NotesRealPresence Access Director SystemMedia Relay RTP and SRTP pass throughAccess Proxy Management (HTTPS/TLS) Presence (XMPP/TLS) Directory (LDAP/TLS)Security Deployable behind outside firewalls that use Network AddressTranslation (NAT) Secured communications (TLS and certificates) Secure management (Syslog, LDAP authentication, and role-based accesscontrol)Performance 1 GB/s (bidirectional) media relay 1,000 simultaneous calls 600-700 MB throughput 10,000 concurrent registrations 20 call attempts per second for both SIP and H.323 callsEndpoints (AVC and SVC) HDX systems RealPresence Group Series 300/500 RealPresence Mobile RealPresence DesktopAdditional Features4 Clock synchronization with Network Time Protocol (NTP) servers Session timeout for inactive calls and administrator login sessions Product upgrades available from the user interface Support of the Simple Network Management Protocol (SNMP) formonitoring system status Static route configuration to prevent asymmetric routing issuesPolycom, Inc.
Release NotesRealPresence Access Director SystemLicensingThe RealPresence Access Director system is licensed by the number ofconcurrent calls and media bandwidth. When the number of SIP and H.323concurrent calls equals the maximum number of calls allowed by the license,or concurrent media bandwidth has reached the maximum bandwidthconfigured on the RealPresence Access Director system, new calls are rejected.At installation, the system is licensed for five concurrent calls, to be usedwithin a 30-day trial period.Installation InformationInstallation and licensing of new RealPresence Access Director systems ismanaged through Polycom Global Services. For more information, pleasecontact your Polycom representative.Only version 2.1 of the RealPresence Access Director system can be upgradedto version 2.1.1. This 2.1.1 maintenance release does not require a new licenseactivation key.Visit the Polycom support site (http://support.polycom.com) to verify thatyou have the latest software release and release information for the product.For installation and deployment information, refer to the followingdocuments:Polycom, Inc. Polycom RealPresenceAccess Director Getting Started Guide Deploying Polycom Unified Communications in RealPresence Access DirectorSystem Environments Polycom RealPresence Access Director Administrator’s Guide5
Release NotesRealPresence Access Director SystemProducts Tested with this ReleasePolycom RealPresence Access Director systems are tested extensively with awide range of products. The following list is not a complete inventory ofcompatible equipment, but indicates the products that have been tested forcompatibility with this release.ProductVersionNAT, Firewall, Session Border ControllersPolycom RealPresence Access Director2.1.1Polycom Video Border Proxy (VBP) 5300E11.2.12RC6Acme Packet Net-Net 3820SCX6.3.0MR-2 GA(Build 385)Management Systems and RecordersPolycom RealPresence Resource Manager7.1Polycom RSS 40008.5, 8.6Polycom RealPresence Content Sharing Suite1.0Microsoft Active DirectoryGatekeepers, Gateways, and MCUsPolycom RealPresence Collaboration Server 1500, 2000, and40007.8Polycom RealPresence Collaboration Server 800s, VirtualEdition8.0Polycom Distributed Media Application (DMA) 70005.2, 6.0EndpointsPolycom HDX 7000, 8000, and 9000 series3.1.0Polycom RealPresence Mobile2.2, 2.3Polycom RealPresence Desktop2.2, 2.3Polycom RealPresence Group Series 300/5004.0.1, 4.0.2Polycom recommends that you upgrade all of your Polycom systems with thelatest software versions before contacting Polycom support. Any compatibilityissues may already have been addressed by software updates. Go t/us/support/service policies.html to find the Polycom Current Interoperability Matrix.6Polycom, Inc.
Release NotesRealPresence Access Director SystemOpen Source SoftwareThe Polycom RealPresence Access Director system uses several open sourcesoftware packages, including the CentOS operating system. The followingtable lists the open source software packages used in the RealPresence AccessDirector system, the applicable license for each, and the internet addresswhere you can find the software.Software File .5.jar1.4.5Apache c-1.4.3.jar1.4.3Apache -2.7.1.jar2.7.1Apache e e e alizer-2.7.1.jar2.7.1Apache core-2.0.4.jar2.0.4Apache s/lgpl-2.1.htmlhttpclient-4.1.3.jar4.1.3Apache ore-4.1.4.jar4.1.4Apache arker-2.3.10.jar2.3.10BSD andApache 2.0http://freemarker.sourceforge.net/docs/app .1.jar2.9.1Apache ns-fileupload-1.2.1.jar1.2.1Apache ns-io-1.4.jar1.4Apache e ns-pool.jarcinnamon-core-1.1.0.jar1.1.0Apache mon-javaclient-1.1.0.jar1.1.0Apache mon-reflect-1.1.0.jar1.1.0Apache e ns-dbcp.jarPolycom, Inc.7
Release NotesRealPresence Access Director SystemSoftware File log4j.jarApache ns-httpclient.jarApache ns-logging.jarApache ns-collections.jarApache .4Apache lib-2.4-jdk15.jar2.4Apache ph-1.0.6.jar1.0.6Apache ns-beanutils-core1.8.3.jar1.8.3Apache ns-beanutils-1.8.3.jar1.8.3Apache ns-beanutils-beancollections-1.8.3.jar1.8.3Apache che dk15.jar2.4Apache ph-1.0.6.jar1.0.6Apache s-1.8.3.jarApache ncollections-1.8.3.jarApache e1.8.3.jarApache 2.0http://commons.apache.org/Polycom, Inc.
Release NotesRealPresence Access Director arApache pache .jarApache .3.jarApache 2.0http://commons.apache.org/Software File NameVersionCentOS-5.7-x86 64CentOS5.7/ ent/index.php?id 30quartz-1.6.6.jar1.6.6Apache ar2.2.2Apache htmljoda-time-2.1.jar2.1Apache es/eventlog/ant.jar1.7.0Apache jar1.4Apache ns-configuration-1.5.jar1.5Apache ns-digester-1.6.jar1.6Apache ns-discovery-0.2.jar0.2Apache ns-jxpath-1.2.jar1.2Apache e-2.0.1.jar2.0.1Apache 2.0TheGSBaseSoftwareLicense,Version ime-2.1.jar2.1Apache z-jboss-1.6.6.jar1.6.6Apache om, Inc.9
Release NotesRealPresence Access Director SystemResolved IssuesThe following table lists the resolved issues in the version 2.1.1 release of theRealPresence Access Director system.Issue IDDescriptionEDGE-484If updating from version 2.0.3 or 2.0.4 to version 2.1, theupgrade package details state that the upgrade does notrequire a new activation key. A new activation key is requiredwhen upgrading to 2.1.Known IssuesThe following table lists known issues in the version 2.1.1 release of theRealPresence Access Director system.10CategoryIssue IDDescriptionWorkaroundSecurityEDGE-41The RealPresence AccessDirector system uses the sameflow token to differentendpoints in UDP REGISTERmessage, leading to failedperformance test.Use TCPinstead ofUDP.BrowserEDGE-212Two Internet Explorer 9 usersunable to edit network settingsscreen.InternetExplorer 9issue, noworkaroundat this time.CertificatesEDGE-267The CA certificate isn'tdisplayed when a certificatechain is installed.User InterfaceEDGE-344Vladivostok time zone is notUTC 10:00.User InterfaceEDGE-351The lan-cfg.txt file cannot beseen with the USB NetworkUtility.User InterfaceEDGE-358Polycom's former logo appearsduring installation of theRealPresence Access Directorsystem.Linux OSissue, noworkaroundat this time.Polycom, Inc.
Release NotesRealPresence Access Director SystemCategoryIssue IDDescriptionEndpointsEDGE-489When remotely upgradingRealPresence Group Series300/500 endpoints throughthe RealPresence AccessDirector system, the upgradesfail. The Group Series 300/500endpoints use HTTP toupgrade. The RealPresenceAccess Director system is anaccess device and supportsonly HTTPS for securitypurposes. When Group Series300/500 endpoints supportHTTPS upgrades, this issue willbe resolved.Web ClientEDGE-601A RealPresence CloudAXISSuite Web client cannot receiveany audio-video content duringcalls routed through theRealPresence Access Directorsystem.WorkaroundWhere to Get the Latest InformationTo view the latest Polycom RealPresence Access Director system productdocumentation, visit the Support page of the Polycom website athttp://support.polycom.comPolycom, Inc.11
Release NotesRealPresence Access Director SystemTrademark InformationPolycom and the names and marks associated with Polycom's products aretrademarks and/or service marks of Polycom, Inc. and are registered and/or commonlaw marks in the United States and various other countries.All other trademarks are property of their respective owners.Java is a registered trademark of Oracle and/or its affiliates.Patent InformationThe accompanying product may be protected by one or more U.S. and foreign patentsand/or pending patent applications held by Polycom, Inc.End User License AgreementUse of this software constitutes acceptance of the terms and conditions of the PolycomRealPresence Access Director system end-user license agreement (EULA).The EULA for your version is available on the Polycom Support page for the PolycomRealPresence Access Director system. 2012-2013 Polycom, Inc. All rights reserved.Polycom, Inc6001 America Center DriveSan Jose CA 95002USANo part of this document may be reproduced or transmitted in any form or by anymeans, electronic or mechanical, for any purpose, without the express writtenpermission of Polycom, Inc.Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to thesoftware contained within its products. The software is protected by United Statescopyright laws and international treaty provision.12Polycom, Inc.
Formerly known as polycom-rpad-mib.mib, the name of the RealPresence Access Director system MIB file has been changed to polycom-access-management.mib. ICSA Testing and Verification ICSA Labs, an independent division of Verizon, provides credible, independent, third-party security produc t testing and certification for many of
