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My Sun LifeClient Account PortalMutual Fund Accounts User GuideInvest today for a brighter tomorrow

Content OutlineSun Life PH Client PortalsAccount RegistrationAdditional InvestmentsInvesting In New FundsRedemptionsSwitching of Funds

My Sun LifeClient Account PortalsMy Sun Life Client Accountwww.sunlife.com.phS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DSun Life PH AppApp Store & Google PlayA C C O U N T SU S E RG U I D E3

Account RegistrationAll new Sun Life PH Clients may register theiraccounts online 3 days after receiving their firstSMS or email subscription confirmation;1.2.3.4.Go to www.sunlife.com.phClick ‘Register Now’Accomplish the Registration FormSubmitThe initial password will be sent directly to yourregistered email address. You will need to click onthe link provided to verify your registration.S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E4

www.sunlife.com.phS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E5

RemindersMy Sun Life Client Account & Sun Life PH Appshare the same credentials (Email for Usernameand your nominated Password)Please wait at least 24hrs from initial registration toaccess the Sun Life PH AppDon’t know details or need an account update?Reach out to your advisor or sunlink@sunlife.com.S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E6

My Sun LifeClient Account PortalsS U NL I F ETransactionWebAppAdditional Investments Invest In New Funds Redeem Investments Make Fund Switches A S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E7

Additional InvestmentsAppWebS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E8

Additional InvestmentsMaking additional investments is very convenientwhen done online:1.2.3.4.Deposit to SLAMCI AccountClick ‘Add Fund’Upload Proof of PaymentSubmitMinimum Top-Ups for Existing FundsPeso Funds – Php1,000.00except Money Market Fund – Php100.00Dollar Funds – US 200.00except Dollar Starter Fund – US 100.00S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E9

Additional InvestmentsBankS U NTypeBank Account NumberPeso AccountsBank Account NumberDollar AccountsBanco de OroSA00046-004225-4100-46-006383-9Bank of the Philippines IslandsSA0073-1798-071624-0061-07China BankSA203-1036216–China Bank Deutsche BankSA–1204-668305HSBCSA000-270579-070–Land Bank of the 66-10860-5Philippine National 0-38-001-00967-3Robinsons BankSA1023-301-00000-143–Security BankSA0514-020724-2000514-020724-201Standard Chartered 63801-104-300835-0UnionbankSA101540001485–L I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E10

Additional InvestmentsYour investment is subject to a Sales Load.There are two types of subscription options:FEFRONT-END where sales load isdeducted upon purchase of sharesBEBACK-END where sales load isdeducted upon redemption of sharesS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E11

Additional InvestmentsYour investment is subject to a Sales Load.There are two types of subscription options:Front-EndBack-EndInvestment AmountSales Load Rate(Plus 12% VAT)Redemption Period(All Funds)Exit Fee Rate(Plus 12% VAT)Less than Php100K / US 1,9992.00% (2.24%)1st Year5.00% (5.60%)2nd Year4.00% (4.48%)3rd Year3.00% (3.36%)4th Year2.00% (2.24%)5th Year1.00% (1.12%)Beyond 5 YearsNoneS U NPhp100K – Php999,999(US 2K – US 19,999)1.50% (1.68%)Php1M – Php4,999,999(US 20K – US 99,999)1.00% (1.12%)Php5M and up(US 100K and up)0.50% (0.56%)L I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E12

Investing in New FundsImportant Notes:Investing in new fundsis only availablethrough My Sun LifeClient Account atwww.sunlife.com.ph.New fund transactionsmust meet the fund’sminimum initialinvestment amountsWebS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E13

Investing in New FundsBuying new funds is similar to addingadditional investments:1.2.3.4.5.Deposit to SLAMCI AccountClick ‘Add Fund’Choose New FundUpload Proof of PaymentSubmitInitial Investment RequirementsPeso Funds – Php1,000.00except Money Market Fund – Php100.00Dollar Funds – US 1,000.00except Dollar Starter Fund – US 500.00S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E14

Initial Investment AmountsSLAMCI Funds have Initial Investment Requirements which also serveas the funds’ Maintaining Balance Requirement during instances ofInvesting in New Funds, Redemptions and Fund Switches:Initial InvestmentDollar FundsInitial InvestmentPhilippine Stock IndexPhilippine EquityDynamicBalancedBondGS (Government Securities)Achiever 2028, 2038 or 2048Php1,000.00World VoyagerDollar AdvantageDollar WellspringDollar AbundanceUS 1,000.00Money MarketPhp100.00Dollar StarterUS 500.00Peso FundsS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E15

RedemptionsAppWebS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E16

RedemptionsEasily redeem funds online via cheque request orbank transfer:1.2.3.Click ‘Redeem Fund’Accomplish FormSubmitMinimum Redemption AmountsPeso Funds – Php1,000.00except Money Market Fund – Php100.00Dollar Funds – US 200.00except Dollar Starter Fund – US 100.00S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E17

RedemptionsFull Redemption happens when all funds areclaimed from a fund, ‘All Shares Redemption’ isthe recommended method to do this:1.2.3.4.S U NClick ‘Redeem Fund’Choose ‘Shares’Check ‘Redeem All Shares’SubmitL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E18

RedemptionsRedemptions may be claimed on the Funds’ respective Settlement Dates:Peso FundsPhilippine Stock IndexPhilippine EquityDynamicBalancedBondGS (Government Securities)Achiever 2028, 2038 or 2048Dollar FundsSettlement DateImportant Note:World VoyagerDollar AdvantageDollar WellspringDollar AbundanceBondGS (Government Securities)Money MarketS U NL I F EA S S E TM A N A G E M E N TDaily cutoff is 12nn.Transaction Date 4Business DaysTransaction Date 3Business DaysTransaction Date 1Business DayDollar Starter M U T U A LRedemptiontransactions that willcause a fund to fallbelow the requiredmaintaining balancewill redeem theinvestment in full.F U N DA C C O U N T SU S E RG U I D E19

RedemptionsBelow are sample illustrations:FundsDate Receivedby SLAMCIRedemptionSettlement DatePhilippine EquityApril 4, 20XX (Thu)Before 12nnApril 10, 20XX (Wed)GS (Government Securities)April 4, 20XX (Thu)After 12nnApril 11, 20XX (Thu)Money MarketApril 4, 20XX (Thu)Before 12nnApril 5, 20XX (Fri)S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RImportant Notes:Bank charges, if any,will be shouldered bythe investor.Your bank accountname should be thesame as yourregistered accountname with SLAMCI.G U I D E20

Switching of FundsAppWebS U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E21

Switching of FundsFund switching is the process of redeeming yourinvestments from a certain fund then using it tosubscribe to another fund:1.2.3.Click ‘Switch Fund’Accomplish FormSubmitSwitching from the Money Market Fund?Email sunlink@sunlife.com to confirm Sales Loadand keep your contact numbers available for ourInvestor Services team to confirm the transaction.S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E22

Switching of FundsMinimum Maintaining Balance (Fund of Origin) andInitial Investment Requirement (Destination Fund)Peso Funds – Php1,000.00except Money Market Fund – Php100.00Dollar Funds – US 1,000.00except Dollar Starter Fund – US 500.0000Minimum Switch AmountsPeso Funds – Php1,000.00except Money Market Fund – Php100.00Dollar Funds – US 200.00except Dollar Starter Fund – US 100.00S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E23

Switching of FundsFunds will be transferred on the respective Settlement Dates:Peso FundsDollar FundsSettlement DatePhilippine Stock IndexPhilippine EquityDynamicBalancedBondGS (Government Securities)Achiever 2028, 2038 or 2048World VoyagerDollar AdvantageDollar WellspringDollar AbundanceTransaction Date 4Business DaysBondGS (Government Securities)Transaction Date 3Business DaysTransaction Date 1Business DayDollar StarterMoney MarketS U NL I F EA S S E TM A N A G E M E N TTransaction Date M U T U A LF U N DA C C O U N T SU S E RImportant Note:Switch ordertransactions that willcause the Fund ofOrigin to fall below therequired maintainingbalance will be pendinguntil confirmed by theclient, except in casesof full switch. Underswitching shall not beallowed to effectivelymaintain the minimumbalance required of thefund.G U I D E24

Switching of FundsFull Switch happens when all funds aretransferred from a fund, ‘All Shares Transfer’ is therecommended method to do this:1.2.3.4.S U NClick ‘Switch Fund’Choose ‘Shares’Check ‘Transfer All Shares’SubmitL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E25

Switching of FundsSample illustrations for determining Settlement Dates:S U NFundsDate Received bySLAMCIProcessing Date(Switch Out)Settlement Date(Switch In)Philippine Stock Index Fund toBond FundApril 4, 20XX (Thu)Before 12nnIndexApril 4, 20XX (Thu)BondApril 10, 20XX (Wed)GS Fund toBalanced FundApril 4, 20XX (Thu)After 12nnGSApril 5, 20XX (Fri)BalancedApril 10, 20XX (Wed)Money Market Fund toEquity FundApril 4, 20XX (Thu)Before 12nnMoney MarketApril 4, 20XX (Thu)EquityApril 4, 20XX (Thu)L I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T SU S E RG U I D E26

Invalid TransactionsTransactionSampleInsufficient Top-UpOver RedemptionReason Making a Php900.00New Equity Fund Investment Making a Php900.00Additional InvestmentFund Value: Php7,000.00Maintaining Balance: Php1,000.00 Redemption Request: Php6,500.00S U NL I F EA S S E TM A N A G E M E N T M U T U A LF U N DA C C O U N T S Minimum Initial and AdditionalInvestment Requirements forEquity Fund are Php1,000.00and Php1,000.00 respectively. Redemption transactions thatwill cause a fund to fall belowthe required maintainingbalance will be pending untilconfirmed by the client exceptin cases of full redemption.U S E RG U I D E27

Invalid TransactionsTransactionSampleOver SwitchingUnder SwitchingS U NL I F EA S S E TReasonFund of OriginBalanced Fund Value: Php7,000.00 Making a Php6,500.00Switch-Out RequestFund of Destination is aNew Equity FundSwitch orders to new funds thatdo not meet the minimum initialinvestment requirement will notbe processed. Making a Php900.00Switch-In RequestM A N A G E M E N T M U T U A LF U N D Switch order transactions thatwill cause the Fund of Origin tofall below the requiredmaintaining balance will bepending until confirmed by theclient except in cases of fullswitch.A C C O U N T SU S E RG U I D E28

Connect with SLAMCI:For transaction clarification, verification, andother account related concerns, please get intouch with SLAMCI at:(02) 8849-9888sunlink@sunlife.comwww.sunlifefunds.com

My Sun Life Client Account & Sun Life PH App share the same credentials (Email for Username and your nominated Password) Please wait at least 24hrs from initial registration to access the Sun Life PH App Don't know details or need an account update? Reach out to your advisor or sunlink@sunlife.com. Reminders