Transcription
Automation AdvisoryServicesShafi AmbattuparambilAdvisory Lead - CX14 November, 2018
2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
“Bob, I just saw a red whale”.“Aah, never mind Willy. He is a friend” 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Typical Internal OrganizationsIT/DevOpsProcess & ServicesHow do I connect thebusiness processes,teams, tools andnetworks to help provideservices on the network?How do I deal with mylegacy systems?OperationsNetworkEngineeringPlan & BuildPLMDelivery FocusWhat technologyrefresh and designshould I focus on?How do I plan fornetwork growth?What capacity do wehave?What is beyond thehorizon?How should we evolve ?Virtualize or not?Can I accelerate?How do I build out thenetwork in time andwithin costs?What services willthe consumerswant?At what cost priceand with whatfeatures?How do I keep ondelivering morewith less with betterSLA?How do I reduce myexpenses indelivering theabove?How do I doDevOps?StrategyDo I push towards beinga Digital company?How do I compete?NOTE: Other orgs such as Security, Supply Chain, Finance are not included, though they may present requirements for automation systems 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Digital Transformation FrameworkBusiness OutcomesOrganization – PeopleBusiness ProcessesSecurity andComplianceAnalyticsAutomation /OrchestrationCustomer and Internal ServicesInfrastructure 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Automation Maturity JourneyAutomatedManualBest Effort 2018 Cisco and/or its affiliates. All rights reserved.Semi AutomatedCisco PublicSelf-Driving
Advisory JourneyOnsite WorkshopDiscovery & Analyze Sessionswith Stake HoldersStrategy RecommendationRead OutStrategy Report Presentation& Next StepsPoC/PoVDemos and TrialsAdvisory ServiceKickoffAlign objectives andoutcomesPre-Workshop SurveysUnderstand Business Objectives & CurrentEcosystem (People, Process & Tools) 2018 Cisco and/or its affiliates. All rights reserved.Cisco PublicReview & FinalizeConsolidate Findings & PrepareStrategy Recommendation ReportOrchestration & AutomationOperations Transformation ServiceAdvisory Planning Kick-Off
Use Case MappingIllustrativeIDCustomer Initiative12Capex Reduction1Use Case Mapping Opex Reduction2Capex Reduction1Opex Reduction423910Time to MarketTime to Market5115691123Use Case 3454510New Revenue128New 7Revenue1267867891011 2018 Cisco and/or its affiliates. All rights reserved.Cisco Confidential1267891011 2018 Cisco and/or its affiliates. All rights reserved.Cisco PublicIllustrativeUse Case 3Use Case 1Use Case 24QualityUse Case 2Customer Initiative13Quality3IDUse Case 112PriorityHighMediumLowPriorityHighMediumLow
IllustrativePrioritized List of Use Cases4High Impact73128659Use Case 12Use Case 23Use Case 34Use Case 4510High Time to Implement16Low Time to Implement78910Low Impact
Implementation StrategyBCFoundationsScale OutAStrategicImperativesQuick WinDesignCore Platform Known InitiativesUse Case Newly CreatedUse CaseTestBuildUse Case 2018 Cisco and/or its affiliates. All rights reserved.OperateLaunchPOVUse CaseELaunchPOVOperateLaunchPOVPOVLaunchBusiness Value Validation, Goverance, Oversight, Issue TrackingCisco Public(TxO, PMO and other offices)OperateOperateLearning &DOptimization
Advisory CaseStudy – CoxCommunications 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Network evolution driving automation needNewNetwork DesignComplexActivation Process 2018 Cisco and/or its affiliates. All rights reserved.6 New DeviceTypes RolloutsMultiOrganizationalDependencyNewSoftware andMobile AppsE2E Validation10X Scaleover next5 yearsStandardizationneed across GeosCisco Public
Core tenets of automationHardware andSoftware VendorAgnosticConverged User andData ExperienceEnterpriseStandardizationSystem IntegrationAbstraction andModel DrivenRole based FeaturesSelf-ServiceCapabilitiesSpeed andCost Effective 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Advisory Services ScopeBest practices and innovationImplementation strategyAdvise on industry metrics, benchmarksand best practices.Leverage preferred vendor relationshipAdvise on Solution Architecture, Priorities,Roadmaps, Governance etc.Requirements and prioritiesLead Discovery WorkshopsHelp articulate requirements and setprioritiesAdvisoryServicesOversight and governanceArchitectural and management governancefrom Concept to Production processBudgeting and pricingSay No twice a dayDrive T-shirt sizing estimation processand agile pricing process throughthe programEnsure expectations are realistic andachievable 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Device softwareupgrade use case 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Device upgrade – E2E Process View 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Device upgrade –User task viewInitiate Order 2018 Cisco and/or its affiliates. All rights reserved.ViewPre-CheckssummaryCisco PublicInitiate DeviceOS UpgradeViewPost-Checkssummary
Customer Outcomes achieved so far 93%reduction inmanual steps 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public90%reduction in time toupgrade devices
Case Study –Enterprise Bank 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
Steps to Deploy an Enterprise reSetupBuild VMs – Newor Clone1- 2 days3- 5 days2 – 4 weeks3 – 5 daysDNS EntriesInstall, Setup,ConfigureWorkload DatabaseRefresh1 – 2 days4 – 7 days2 – 3 days2 – 5 daysLoad BalancerEntriesWeb ServerConfigurationFirewallChangesExternal Interface &Integration2 – 5 days1 -2 days2 – 4 days1 – 2 daysPPM TasksWorkloadMonitoring SetupSecurity – VMaccess controlTesting3 – 7 days2 – 3 days1 day5 – 6 days 2018 Cisco and/or its affiliates. All rights reserved.Cisco PublicWaittimeTask timeLatest CodeDeployment47-86 Days
27-48 DaysDeploy with VM eSetupBuild VMs – Newor Clone1 - 2 daysDNS EntriesInstall, Setup,Configure1 - 2 days4 - 7 days2 - 3 daysLoad BalancerEntriesWeb ServerConfigurationFirewallChangesExternal Interface &Integration2 - 5 days1 - 2 days2 - 4 days1 - 1 daysPPM TasksWorkloadMonitoring SetupSecurity – VMaccess controlTesting3 - 7 days2 - 3 days 2018 Cisco and/or its affiliates. All rights reserved.Cisco PublicWorkload DatabaseRefresh1 dayLatest CodeDeployment2 - 5 days5 - 6 days
ADD Network and Security eSetup23-41 DaysBuild VMs – Newor Clone1 - 2 daysInstall, Setup,ConfigureDNS EntriesWorkload DatabaseRefresh4 - 7 days2 - 3 daysLoad BalancerEntriesWeb ServerConfigurationFirewallChanges2 - 5 days1 - 2 daysPPM TasksWorkloadMonitoring Setup3 - 7 days2 - 3 days 2018 Cisco and/or its affiliates. All rights reserved.Cisco PublicLatest CodeDeployment2 - 5 daysExternal Interface &Integration1 - 1 daysSecurity – VMaccess controlTesting5 - 6 days
Complete Application eSetup9-14 DaysBuild VMs –New or Clone1 - 2 daysInstall, Setup,ConfigureDNS EntriesWorkload DatabaseRefreshLatest CodeDeployment2 - 5 daysLoad BalancerEntriesWeb ServerConfigurationFirewallChangesExternal Interface &Integration1 - 1 daysWorkloadMonitoring SetupPPM TasksSecurity – VMaccess controlTesting5 - 6 days 2018 Cisco and/or its affiliates. All rights reserved.Cisco Public
NSO Available Service PacksJan 2018Feb 2018Mar 2018Apr 2018May 2018June 2018July 2018Aug 2018Sep 2018OS upgradeDevice Port turn-upDELIVERABLESZero Touch ProvisioningConsoleDHCPLSA SupportL3 VPN migration serviceDevice MigrationService Discovery FrameworkL2 VPN migration serviceEVPN-L2-VPWS-ODNL3 VPN(E2E) L2 VPN static erarchal EVPN-L2Metro Ethernet Service (Compass)Netflow, telemetry on LeafPeering servicePeering Track (Compass)ACL ManagementPeer Level EnablementRSVP / LDPSpine / Leaf automationEVPN-L3Drain traffic awayASADriving Reusability à 40 to 90% (based on Service Pack)In Progress:- MobilityAutomation- SecurityAutomation
Test Build Use Case POV Launch Operate Use Case POV Launch Operate Business Value Validation, Goverance, Oversight, Issue Tracking (TxO,PMO and other offices) E A Learning & Optimization Use Case POV Launch Operate Use Case POV Launch Operate D B Foundations C Scale Out Strategic Imperatives Known Initiatives NewlyCreated Implementation .
