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CORPORATEBROCHURE2020

Who isSANGOMA?Founded in 1984 and headquartered in Toronto,Canada, Sangoma is a leading voice and UnifiedCommunications (UC) solution provider.Sangoma believes organizations can achievegreater levels of success by having access topowerful, affordable communications solutionsfrom a reliable partner and that buildingtomorrow’s solutions will help the world toconnect and collaborate in new ways.BENEFITS OF CHOOSING SANGOMASANGOMA CUSTOMERSSangoma is also a trusted advisor with respect towhat is best for our customers. We offer bothcloud and on-premise communication solutions,using the same solution stack for each, and whatmatters most to us is helping our customers makethe best choice for them, not what is best for us.Additionally, we provide and utilize our owntechnology for our solutions, enabling us to insurewe have deep interoperability with the entirecommunication solution.Through its worldwide network of DistributionPartners, Sangoma’s global footprint extends toover 2 million customers using our products andservices in leading Unified Communication, PBX,IVR, contact center, carrier network, and datacommunication applications. Enterprises andSMBs, Developers and System Integrators andService Providers in over 150 countries rely onSangoma’s technology as part of their missioncritical infrastructures.PROOF OF CAPABILITIESWhen it comes to validating performance,reliability, and value of a Sangoma solution,we have the stamp of approval from industryanalysts. Sangoma has consistently beenrecognized for being the best value in UnifiedCommunications for SMBs, and we havereceived numerous awards for productinnovation.For true validation of our products andservices, it is our customers who can besttestify to Sangoma’s credibility.Sangoma offers our customers supreme overallsolution value when considering combined pricing,features, quality and support. This givesbusinesses true value by enabling them tocommunicate and connect better with theircustomers through a high-quality solution with alow total cost of ownership.Recent AwardsInsights Success Top 102019 Most Innovative UnifiedCommunication Solution ProvidersSimCon Awards 2019Open Source GuardiansCANTECH Award2018 CanadianTechnologyStock of the YearTSX Venture Exchange2019 TSX Venture 50

”Partnering with Sangoma has“enabledus to offer a truly unique andflexible range of Solutions to the UKChannel, which are proving to beextremely successful.”customertestimonialswith Sangoma“hasPartneringlet me offer dependablesolutions to my clients, andopened doors that increasedmy business.”Darren Garland, Managing DirectorProVu Communications, UKMike White, Presidente4 Technologiesenables us to compete,“andSangomawin sales. Their onboardingSangoma .awesome“engineering,that’s just simplyamazing. ”process makes it easy to increaseyour bottom line right out of the gate,and their wide range of offeringskeeps the revenue flowing!Mark Rose, OwnerMulti-Tech Solutions Corp”Hasjonn Simmons, PresidentFast Solutions Technologies

MARKETSSERVEDSangoma focuses on three distinct target markets: SMBs and Enterprises, Developers and SystemIntegrators, and Service Providers.SMBs AND ENTERPRISESSangoma is a leader in offering enterprise, value-based communicationsolutions that SMBs and Enterprises use to run their business. Deliveringindustry-leading quality at price points that enhance customers’ ROI, we offerbusinesses of all sizes affordable cloud-based and on-premise UnifiedCommunications systems with enterprise caliber features.DEVELOPERS AND SYSTEM INTEGRATORSSangoma provides developers with open source toolkits, enabling them todesign their own telephony applications, the hardware and software needed toconnect disparate networks and devices, and key components for IP-PBX, IVRand UC solutions. These building block “engines” are key components, such asboards and gateways that the Sangoma developer/integrator community needto build world-class solutions that they sell to both enterprises and serviceproviders.SERVICE PROVIDERSThe service provider market demands an integrated level of scalability,interoperability, hardening, and security beyond that of even a mission-criticalenterprise implementation. Sangoma understands that Service Providers sell amyriad of services to subscribers, connect and transport voice and data withother networks and also deliver a vast array of services to enterprises.Depending on the infrastructure required, Sangoma has been selling eitherdirect to service providers or has been partnering with valued-added solutionproviders who sell into both the wireless and wireline service provider marketfor over 25 years.

PRODUCTOVERVIEWSangoma offers a wide range of VoIP infrastructure technology. Our offerings include both cloud-basedand on-premise Voice over IP UC/PBX systems, as well as SIP trunking services, fax services, networkinginterconnect products, and telephony hardware. Sangoma’s portfolio of products also enable serviceproviders, carriers, enterprises, SMBs, and OEMs alike to leverage their existing infrastructure formaximum financial return, while still delivering the most advanced applications and services from thelatest technologies gFull UCSolutionApp StoreGateways,Boards & SBCsOpenSourceCarrierServices

UNIFIEDCOMMUNICATIONSSangoma offers complete, affordableUC solutions for small to mid-sizebusinesses. They include advancedcollaboration andproductivity-enhancing features forevery user. Sangoma’s UC solutionscan be deployed on-premise or in theCloud, allowing businesses to select thebest option for their needs. From thePBX to the phones to the mobile clientsto the connectivity infrastructure,Sangoma’s solutions fully integrate toprovide a fully interoperable solutionfrom one vendor.CLOUD-BASED PHONE SOLUTIONChoosing a cloud-based phone solution doesn’t mean you have to sacrifice the featuresand flexibility of a full-scale UC solution. With Sangoma, you get a full contact center,mobility, call control and productivity included with every user for the same price.Sangoma’s hosted phone service delivers the customer experience businesses demandat an affordable price point.ON-PREMISE PHONE SOLUTIONIf your business needs scalability, control and customization from a phone system that isloaded with advanced Unified Communication features, at an affordable price, thenon-premise is the answer. Whether you are looking to deploy on a dedicated applianceequipped with state-of-the-art technology or in a virtual environment, Sangoma providedthe necessary power and connectivity for any organization.

IP PHONESAND SOFTPHONESs705 IP PhoneD80 IP PhoneSangoma’s product line includes entry-level, mid-range and executive level phones. All models includeHDVoice and unprecedented plug-and-play deployment. Enhance your users’ productivity with built-inadvanced applications, including voicemail, call log, contacts, phone status, user presence, parking & more.ZULU UC COLLABORATION ANDSOFTPHONE CLIENTSangoma also has UC clients which are a set ofserver, desktop, and smartphone UC clientsoftware integrated with our UC solution offeringsthat delivers UC features (presence, contacts,chat, calling, audio and video conferencing, etc.)from a single application.

NETWORKCONNECTIVITYSangoma offers a complete line of Session Border Controllers (SBCs), VoIP Gateways and telephonycards that enables communications solutions to connect to, and be protected from, different types ofnetworks. Products ranging from just two port analog cards and gateways all the way to 2000 channelsin a single appliance cover demands from the SMB, Enterprise, Call Centers, and service providers. TheSBC portfolio also includes software versions for hosted/virtualized environments and the ability to mixlegacy PSTN interconnections for enterprise networks in transition.SBCSANGOMATELECOM CARDSVega and IMGVoIP GatewaysSangoma’s Vega Gateways allowsyou to keep your existing legacyinfrastructure (Analog/T1/E1) andconnect to VoIP Services, savingyour business time and money.The IMG gateway family arecarrier-specific products thatenable a VoIP carrier to connecttheir network to the SS7 network forup to 2016 channels.Simply connect our VoIP Gatewaysat the edge of your network and tapinto the benefits of VoIP.Session BorderControllersBusinesses connecting theirinfrastructure to a SIP Trunk, orVoIP connection, require aSession Border Controllers (SBC)for security, interoperability andtranscoding.A Sangoma SBC protects bothyour data and voice network andis designed to handle everyaspect of phone calls that travelover the internet.TelephonyCardsSangoma’s award winning Analog,E1 and T1, and BRI telephonycards (or PSTN Cards) arepowering the world’s leading PBX,IVR and call-center applications.Sangoma's telephony cards,which also include the Dialogicsuite of boards, are also the mostflexible on the market, withsuperior compatibility.

SIP TRUNKINGSERVICESIPSTATIONSIPStation is Sangoma’s SIP trunkingservice providing SMB’s and largeenterprises with feature-richtelephony services using a standardinternet connection.SIPStation SIP trunks allowbusinesses to obtain telephonyservices from a provider by using asimple internet connection instead ofa traditional telecom link.Cost SavingsIntegrated Fax ServicesInternational Calling, T.38Faxing & SMSInbound Numbers and PortingGuaranteed cost savings when switchingfrom your traditional telephony providerto SIPStation.SIPStation phone lines come ready withenhanced features, all managed throughyour SIPStation Store account.IP based faxing that allows you to sendand receive faxes from a web interface orfrom your local fax machine withincredible reliability.Add as many Inbound Numbers as youneed (U.S and Canada only). You can alsoport your existing telephone numbers toSangoma’s service.

FREEPBX & ASTERISKOPEN SOURCE COMMUNICATIONS SOFTWARESangoma is the primary developer and sponsor of the Asterisk project, the world’s most widely usedopen source communications software, and the FreePBX project, the world’s most widely used opensource PBX software.Sangoma also offers a suite of products and services to extend the power of Asterisk and FreePBX,including SIP Trunking, advanced auto-provisioned office telephones, a full range of interconnecthardware, and a cloud platform enabling developers to add secure live voice, video, and messagingcommunications to their web and mobile apps.FreePBX is an all-in-one IP PBX that iscompletely free to download and install ontoyour own hardware and includes all the basicelements you need to build a phone system. Itis supported by Sangoma developers and by aglobal community of enthusiasts which helpmake FreePBX the most popular open-sourcedIP-PBX on the market to date. It is controlledby a fully-featured webGUI which makes it veryeasy to use and deploy.Asterisk is an open source framework forbuilding communications applications.Asterisk turns an ordinary computer into acommunications server. Asterisk powersIP-PBX systems, VoIP gateways, conferenceservers and other custom solutions. It is usedby small businesses, large businesses, callcenters, carriers and government agencies,worldwide. Asterisk is free and open source.Asterisk and FreePBXare used in over 220countries andterritories and havebeen deployed onmillions of servers forbusinesses rangingfrom one-man shopsto multinationalcorporations.

25 Million Asterisk Downloads20,000FreePBX DistroInstalls Per MonthDedicatedindustry eventAsterisk UsersConferenceEstimated6 Million servers deployedwith Asterisk