How To Contact Us - West Yorkshire Police

Transcription

How to contact usWe are hereto help youEasy Read FactsheetContacting West Yorkshire PolicePeople who are Deaf, Hearing Impaired andSpeech Impaired can use different ways tocontact us.There are many ways to contact us, including:Phone.Typetalk.999Emergency text message.101 Live chat.

Contact us straight away in an emergencyAn emergency is when: a crime is happening and someone is in danger someone is being violent.How to contact us in an emergency.Phone 999.PhoneDial 18000 for the Typetalkemergency line.Typetalk999Send a text message to 07786 200 200.Always start you message with 999.Emergency Text

How to contact us when it’s not an emergencyIt is not an emergency when: A crime has happened and everyone is safe You want advice or information from the Police.How to contact us when it’s not an emergency.Phone 101.PhoneDial 18001 101 to contact us usingTypetalk.TypetalkGo to our website to use live online chat.www.westyorkshire.police.uk/contactus.101 Live Chat

What will happen if you report a crime us.1. We will ask you about yourself.NameWe will ask you for your nameand address.2. We will ask you about the crime.We will talk to you about what you haveseen and heard about the crime.The person you are speaking to willtype the information you give themonto the computer.3. The information you tell us about the crime will begiven to a Police Officer.A Police Officer might want to comeand talk to you about the crime.

Other things that may happen.We may need to take a statement from you.A statement is when a PoliceOfficer writes down what youhave seen or heard.You can have help to make your statement.You can have someone you knowwith you to help you make yourstatement.You may have to go to court to tell people about thecrime.You will get a lot of help if you needto go to court.

CRIMESTOPPERSYou can report a crime to Crimestoppers.You don’t have to tell them your name or address.NameXPhone for free : 0800 555 111Website: www.crimestoppers-uk.orgThere is a form you can fill in on theCrimestoppers website to report a crime.If you report a crime to Crimestoppers you will nothave to make a statement or go to court.XX

Leave an Officer a Message. .You can use our online form toleave a message for the PoliceOfficer dealing with your case.Go to: sagePC AndyJonesYou need to know the name of theofficer you are leaving a message for.How to contact us when it’s not an emergencyIt is not an emergency when:This form should not be used to report crime. A crime has happened and everyone is safe You want advice or information from the Police.How to contact us when it’s not an emergency.See the earlier pages in this factsheet forinformation about how to report crime.Phone 101.PhoneDial 18001 101 to contact us usingTypetalk.TypetalkGo to our website to use live online chat.www.westyorkshire.police.uk/contactus.101 Live ChatSee all of our Easy Read Crime Prevention Factsheets.Go to: otecting your homeXHow toprotect yourhome fromburglars.Easy Read FactsheetWest Yorkshire Police can help you stay safe and feel safe.The chances of your homebeing burgled are very low.This factsheet will give you tips on how to keep your home safe.Fit strong locks on your front and back doors.Ask your locksmith for locks thatmeet the latest British Standards. How to contact us Mate crime Identity theft Safety when out and about Travelling safely Keeping secrets Protecting your home Child Sexual Exploitation Domestic abuse Visitors to your home Internet and phone bullying Hate crimeFor more advice visit the West Yorkshire Policewebsite: www.westyorkshire.police.ukIf you are hard of hearing or speech impaired,Typetalk on 18001 101 (non-emergency) or 18000(emergency) or text us on 07786 200 200 or 999 (For more information visit www.emergencysms.org.uk).Version 1 - Feb 2015

and talk to you about the crime. Name The person you are speaking to will type the information you give them onto the computer. 2. We will ask you about the crime. 1. We will ask you about yourself. What will happen if you report a crime us. We will talk to you about what you have seen and heard about the crime. 3.