I2s Profile & Use Cases

Transcription

i2s Profile & Use Casesi2s Business Solutions Pte Ltd64 Cecil Street#06-03 IOB BuildingSingapore049711Phone : 65 - 65348514www.i2sbs.com

Who we are Technology Enabler with a Strong Presence inSouth East Asia since 2006 Expanding our footprint in Middle East & Africa Deep expertise in integration services and solutioning in acomplex enterprise environment Strong experience in Banking and Telecom industries Premier Business Partner of IBM

Top Partner of the YearRecognized by IBM ASEAN for IBMBusiness Partner Connect

Our journey so far200820062013 - Beyond Incorporated in MalaysiaTime & materialdealsDelivery capabilities added Database management Data integration i2s incorporated inSingaporeTime & materialdealsDelivery capabilities Web Technologies App Server SOA& EAI 2007 Incorporated in the PhilippinesLarge Fixed Price DealsOffshoredevelopmentSoftware license re-sellerDelivery capabilities added Enterprise MarketingManagement Big Data DatawarehouseGrew footprint in South EastAsiaFixed Price dealsDelivery capabilities added Portal Business Intelligence Content Management IT Operations Management Smarter Process2009 - 2012 Solution AcceleratorsDigital TransformationAutomation RPAimplementation servicesManaged services dealDelivery capabilities added Predictive Modelling Mobile Agile and DevOps

Our global presenceKualaLumpur BangkokManilaDubaiBangaloreSingaporeOfficeOffshore Delivery Center

Key facts50 35Clients in Asia , Middle East and AfricaOngoingprojectsProjects executed2546 since inception17515Operatingcountries2Employees acrossall officesDedicated offshoredevelopment centers

What we doIntegration andSolutioningServicesin a complex enterpriseenvironmentMarket RelevantTechnologiesBusiness Analytics, Mobile,Big Data, EnterpriseMarketing Management,BPM, BI & Data WarehouseDelivery ModelResourcingUse SolutionAccelerators, AgileDelivery, and Valueadd modelsSolve tactical and strategicneeds of clients throughskilled resourcedeployment

Engagement Summary - TelcoA Leading Mobile Telecom Service ProviderKey brand of one of the ASEAN’s leading Telecom group. The group operates under different corporateentities covering the ASEAN region.Highlights Complete project ownership Project Management Requirement Gathering Technical Design Development and Test Maintenance SupportTechnology Areas IBM ODM (iLog JRules) IBM WMB IBM Unica Marketing Suite IBM Big Insights Streams Automation - RPAKey Business Areas Campaign Offering Provisioning and Notifications Business and RegulatoryRules Multi Systems Routing Subscriber Response Handling Business Reporting

Engagement Summary – Banking & InsuranceLeading Banking and Insurance Clients in ASEAN and MEATelco operators in ASEAN and North America.IHighlights Project Implementation Project Management End to End ownership Requirement Gathering Technical Design Development and Test Maintenance Support Technology AreasIBM Integration Bus/AEC,IBM API Connect (IBMAPI Management DataPower Gateway),IBM TransformationExtender with pack forFinancial Payments(WTX)IBM BPMIBM MobilityIBM ApplicationPerformanceManagementIBM Cloud offeringsKey Business Areas Implemented EAIPlatform

Engagement SummaryImplemented Business Process Management System to support HR department for HR processes related toAcademic, Non-Academic and E&P staff category products in couple of Telco operators in ASEAN and NorthAmerica.IHighlights End to End ownership Requirement Gathering Technical Design Development and TestTechnology AreasIBM Business ProcessManagement,IBM WebSphereApplication Server,Oracle DBKey Business Areas Implemented workflowsusing BPM for client HRdepartment andprocesses

Case Study (Mobile)Mobility Meter Management System (3Ms)Electric utility company inMalaysiaSolutionEnergy ServicesBusiness Opportunity Client embarked on a journey to offer 3Ms to itsbusiness users (Admin, Executive, Supervisorsand Team Leaders). Solution was expected to have followingcapabilities: Dashboard Work Order Execution Scheduling Assignment Inventory Management Barcode Scanner Online/Offline Support and data sync GPS based Maps & Camera Options to upload photos With an IBM Solution (IBM Maximo) users of 3Ms couldperform installation, removal, replacement, & inspectionprocesses. System Components included : Maximo Asset Management (MAM) Maximo Anywhere IBM Integration BusResults Assign and track service orders assigned to techniciansPre download inventory informationCapture evidence at site and attach with the service orderADHOC service orders from AnywhereChecklist for all tests & safety measuresMonitor location of technician on mapPre download device informationPre-defined list of KIV reasons14

Case Study (Mobile)Mobile Banking Platform achieved faster response timeThe largest bank and financial group in Malaysia, with significant banking operations in Singapore, Indonesia and the PhilippinesSolutionBanking ClientBusiness Opportunity Client embarked on a journey to offeralternative channels like mobile banking toextend their SMS banking and Internet bankingservices As a premier banking service provider inMalaysia, they always been on the forefrontof IT adoption in the country The bank required an application developmentplatform to quickly and securely build newmobile banking solutions With an IBM mobile solution (Worklight), to quickly andeasily roll out new mobile services to support theirbusiness growth strategies Help create cross-platform apps, which dramatically lowermobile app time to market and ensure cost effectiveness Revolutionary change in the way bank interacts withcustomers and deliver a consistent customer experienceResults Faster response time to customers as a key benefit ofusing mobile banking Customers can now use their mobile devices to pay utilitybills, transfer funds to other accounts, view ministatements, and locate the nearest ATM and branches,among many other features15

Case Study (Mobile) - BankingMobile banking app is now more popular than the websiteBII is the eighth largest bank in the world’s 4th populous country. The bank wanted to capture the young and social media savvyIndonesians, carrying two ormore smart phones.SolutionBanking ClientBusiness Opportunity Blackberry is the smart phone of choice. Thesame look and feel as well as experience onAndroid and iOS had to follow what wasacceptable for a Blackberry user. Central bank mandates that the primarylanguage of a mobile app be BahasaIndonesian. Internet speeds are relatively slower in theregion thereby needing apps that are notbandwidth intensive. One of the first banks in Indonesia to embrace IBM’sWorklight platform to delvier consistent look-and-feel Mobile banking platform that allows for intra and interbank fund transfers using PIN protection and challengepassword sent via SMS Integration to several in-country financial and nonfinancial bill payment providersResults Consistent user experience for users that switch routinelybetween their smart phones to access the same bankaccounts. Bill payments are very popular due to the diversity ofpayment providers Stable app despite rapidly switching between EDGE/3Gconnectivity16

IBM Bluemix Solution – Insurance SectorApple Watch Solution on Bluemix improves customerengagement for the insurance agents.SolutionApple Watch enabled mobile App interfaces.The solution proposed is powered by state-of-the-art IBMBluemix cloud solution to facilitate Insurance client to quicklaunch of the App on the watch.Business Opportunity Insurance Client would like to empower theAgent, Agent Leaders and Senior Managementwith a Mobile App focused more onnotifications.ResultsThe mobile notifications are more focused withApple Watch and Mobile App is more anenabler.Improve client engagement and agentretention. Effective client engagement by the agents Visibility of agent performance

IBM BluemixBusiness OpportunityDeliver a mobile app experience to drive lead generations for theConsumer Card (PCS), Merchant, Foreign Exchange Services andCorp Card Bus. Following were the key objectives : Establish a compliant mobile app that meets client standards Share BU knowledge within the Client SG employee base Consolidate the various lead generation channels to one easy-touse mobile interfaceSolution With an IBM Bluemix and noSQL cloudant based solution ,quickly developed Employee engagement mobile app for theclient. Following were the key use cases : Submit a Lead (Snap & Send) Take Survey / Quiz Business Units FAQResults Improved product & services knowledge Product & services usage Make it available, any time and any place

Robotic Process Automation - BankingBusiness OpportunityTo Embark on Automation Journey for their use cases to makegood ROI on the investment through FTE’s. Following were the keyobjectives to get better benefit of FTE’s : FundsSecuritiesDerivativesSolutionWith Blue Prism and Kofax based solution , quickly automatedthe use cases. Following were the key use cases : Read the trade blotters (FTP/download)Prepare the trade input file (Internal Blotter) for trade bookingMatch the trades against the broker statementProcess the trade in T24Send email to the settlement team for validation and settlementResults Product & services usage Better FTE’s benefit

Robotic Process Automation - BankingKofax with Blue Prism RPA

Robotic Process Automation - InsuranceBusiness OpportunityTo Embark on Automation Journey for their use cases to make good investment to dobetter and faster processes. Following were the key objectives to get better : Policy ProcessingClaimsFinance PaymentsDunning LetterSolutionWith UiPath and Automation Anywhere (AA) based solution , quickly automated theuse cases. Following were the key use cases : Finance and AccountsTransactionsEndorsmentDunning letter email to customer(s) on theie respective policy due and remindersMedical Coc – insurance claims matching with the list of employees and validationResults Services usage Better FTE’s benefit Better customer experience

Robotic Process Automation - InsuranceUiPath RPA

Robotic Process AutomationBusiness OpportunityTo Embark on Automation Journey for their use cases to make good investment to do better andfaster processes. Connecting with the Source System of SAP, email, FTP, Excel, and output viaTarget System of Service request, Incident & Treasury systems, Oracle Systems, Applicationsspecific to client environment Registry User Process Employee Onboarding Retail Service RequestsSolutionWith Automation Anywhere (AA) and Datacap based solution , quickly automated the use cases.Following were the key use cases : IBM Datacap OCR to scan the pdf files and extract into xml output. IBM RPA to read the xml and connect to customers UI based system to update the fields and savethe file in specified location The Bot will access BMC Portal, SFB Portal, O365 Portal, AGAM (Oracle) and Exchange AdminCentre. Based on the options to create employees permanent or temporary flow will take different routesResults Streamline and Standardize the operations Reduce repeated manual jobs Utilize human analytical skills efficiently

Robotic Process AutomationIBM Datacap with IBM RPA Automation Anywhere

Singaporei2s BusinessSolutions PteLtd64 CecilStreet#06-03 IOBBuildingSingapore049711( 65)65348514UAEi2s Business Solutions FZLLC.Level 14, Boulevard PlazaTower1, Sheikh Mohammed BinRashid Boulevard, Downtown,Dubai, POBox334036,Dubai, United ArabEmirates( 971) 42781046Malaysiai2s Enterprise SolutionsSdn BhdBlok E, 25-6-1, 6th Floor, Jalan Semarak Api2,Diamond Square, Off Jalan Gombak, 53000Kuala Lumpur( 60) 322765676,( 60) 322765677Thailandi2s BusinessSolutions Co.,LtdNo.264/21-22 Soi PreedeePanomyong 16Sukhumvit71,North Prakanong, Wattana,Bangkok 10110,Thailand( 66)2-7111433Philippinesi2s Business Solutions Inc. Unit 01,7thFloor,BA Lepanto Building, 8747Paseo de Roxas, MakatiCity1226, Philippines( 63) 2 6332905Indiai2s Business Solutions India PvtLtd91 Springboard 3rd, 4th & 5th Floor #175 ° Dollars Colony, Phase 4, JPNagar,Bannerghatta Main Road, Bangalore560076( 91) 959184016410

Thank Youi2s Business Solutions Pte Ltdwww.i2sbs.comSingapore Malaysia India Dubai Philippines Thailand

IBM Integration Bus/AEC, IBM API Connect (IBM API Management DataPower Gateway), IBM Transformation Extender with pack for Financial Payments(WTX) IBM BPM IBM Mobility IBM Application Performance Management IBM Cloud offerings Key Business Areas Impl