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PROGRAM GUIDEA transportation program for seniors and qualifiedpersons with disabilities living in the City of Los Angelesand designated areas of Los Angeles County.City of Los AngelesDepartment of TransportationAPRIL 2019
Table of ContentsWelcome to Cityride . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Your Cityride Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Cityride Card Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Using Fare Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Welcome to CityrideCityride Dial-A-Ride (DAR) Service. . . . . . . . . . . . . . . . . . . . . . . . . . . 8Taxicab Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14DASH Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Service Areas and Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16City of LA Multipurpose Senior Centers. . . . . . . . . . . . . . . . . . . . . . 19How to Reach Us. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21CityrideOnline: ladottransit.com/cityridePhone: (213, 310, 323, 818) 808-7433TDD: (800) 559-1950Lost and Found: (213) 620-9775 Ext. 100Cityride is a transportation assistance program forindividuals age 65 or older and qualified persons withdisabilities residing in the City of Los Angeles andselect areas of Los Angeles County.The program offers Cityride participants reduced costsfor the purchase of Cityride Dial-A-Ride services andCity of Los Angeles permitted taxicab rides and freeDASH bus rides.Taxicab Service ComplaintsPhone: (213, 310, 323, 818) 808-7433CITYRIDE PROGRAM GUIDE1
Your Cityride AccountCityride Card InformationYou must submit a membership registration to participate in theprogram. Once your registration is approved, a Cityride accountwill be established for you. If you submitted your payment withyour mail-in Application for Registration or sent your paymentafter you registered on the website, you will receive a Cityride Cardwith your approval letter that contains 84 in fare value. You canuse it immediately to take City of Angeles permitted taxicab orDial-A-Ride (DAR) trips.The Cityride Card can only be used by theperson to whom it is issued, and only for thepurposes as described in this brochure.Resale, transfer and misuse of the CityrideCard is illegal and subject to prosecution.In accordance with Section 2 of Ordinance No. 169524, effectiveMarch 11, 1994, violators shall be subject to a fine of 1,000and/or 180 days in jail. Other penalties may also apply.Purchasing Fare ValueYou can re-order 84 of fare value once per quarter at a cost of 21 ( 9 for low-income participants):Quarterly Order Dates January 1 through March 31 April 1 through June 30 July 1 through September 30 October 1 through December 31You can pay by Mail (check or money order). StartingJuly 2019, you can also pay online at the CityrideWebsite or by using the Cityride App.Inactive AccountsYou are not required to make a purchase each quarter to be anactive Cityride participant. However, if you do not make a purchaseat least once a year, you will be sent a letter inquiring if you wouldlike to continue to be a participant in the Cityride program. You willhave 30 days to respond before your account becomes inactive.For mail-in payment, fare value will be available for use within 10business days after Cityride receives your payment. For online/apppayment, fare value is available for use upon approval of transaction.Mailing Address For PaymentCityrideP.O. Box 866003Los Angeles, CA 90086If you submit more than one re-order in a quarter, it will bereturned. Checks returned for non-sufficient funds (NSF) will becharged a 35 fee.2WWW.LADOTTRANSIT.COMCITYRIDE PROGRAM GUIDE3
Fare Value LimitThe maximum fare value you can accrue in your Cityride accountis 336. If you place an order that would exceed this limit, yourpayment will be returned to you. Once you have used some ofyour accrued fare value, you can place a new order.Using Fare ValueCityride participants only pay 21 ( 9 for low-income participants)to purchase 84 of fare value. Participants can order 84 of farevalue once each quarter.Refunds of Quarterly Fare ValueContact Cityride to request a refund. There are NO refundsavailable for partial amounts of fare value. Participants can onlyreceive refunds for the initial amount they spent to buy Cityride’ssubsidized fare value. 84 168 252 336REGULARLOW INCOME(InitialCustomer Purchase)(Initial Customer Purchase) 21 42 63 84 9 18 27 36Cityride Balance 4 fare value when you book a trip for yourself If you run out of fare value, you can pay 3 in cashfor a standby tripCITY OF LOS ANGELES PERMITTED TAXICABS 4 to 20 in fare value per trip. You pay all costs over 20 Taxicabs charge a metered rate (A 10-mile trip isapproximately 30) 2.00to 4.00 4.00to 20.00 Fare value cannot be used to tip the driverYou can check your Cityride account balance in multiple ways.Please have your Cityride Card number available. Go online at https://farepayments.cityride.net/balance Call Cityride at (213,310,323,818) 808-7433 Check your receipt after a Cityride taxicab tripLost Cityride CardsPlease call Cityride immediately at (213,310,323,818) 808-7433.Cityride will cancel your lost or stolen card, and issue a new card.The balance in your account will be transferred to the new card.The first replacement Cityride Card is free, but there will be a 5 fee for additional replacement cards. You will receive a newCityride Card in about seven business days.4CITYRIDE DIAL-A-RIDE (DAR)One-way 1-10 mile trip 2 fare value when you book a group tripRefund AmountsUnused Fare ValueFareWWW.LADOTTRANSIT.COMCITYRIDE SEMI-FIXED ROUTESCityride Park La Brea or Cityride Via MarisolCityride Participants and Senior/Individual with a DisabilityFREERegular Fare.50 DASHCityride ParticipantsFREESenior/Individual with a Disability.25 Regular Fare.50 CITYRIDE PROGRAM GUIDE5
Fare Values for DARFare Values for TaxicabsThe DAR low cost fares are as follows: 2 fare value for group trips, 1-10 miles 4 fare value for individual trips, 1-10 milesYou need to show the driver your Cityride Card and a governmentissued photo identification. The name on the identification mustmatch the name on the Cityride Card. The driver will record theinformation and the cost will be deducted from your Cityrideaccount.Standby FaresIf your Cityride account balance is at zero, you can request a cashpayment “standby trip”. 3 cash for trips, 1-10 milesStandby trips are not available for special group trips.Emergency Fare ValueCity of Los Angeles Multipurpose Senior Centers (MPCs)The City of Los Angeles Department of Aging (DOA) provides anemergency DAR transportation service through their MultipurposeCenter-based Paratransit Program. This is an enhancement of theCityride DAR service.To participate in the program you willneed to complete a Cityride Applicationto be eligible. For more information,call the Department of Aging at(213) 482-7252, toll free (800) 510-2020.The TTD number is (213) 473-5990. You can visit DOA’s website de participants can use up to 20 of fare value per trip fortaxicab fare payment. The minimum charge is 4. You must pay allfare value over 20, including any tips, by using cash or credit card. 4 minimum fare value 20 maximum fare value per each Cityride CardTo save money, try sharing a ride with someone you know who isgoing to the same place. Taxicabs can seat up to four passengersand you and your companions can share the cost. Each Cityrideparticipant can contribute up to 20 using their Cityride Card.For current rates, go to the website www.taxicabsla.org, or callthe taxicab company directly.Payment Process1. Swipe Cityride Card TwiceThe first swipe confirms you are aneligible Cityride participant with farevalue. The second swipe authorizes thepayment. Pay any remaining balance ortip with cash or credit card.2. Show IDYou will also need to show the driver agovernment-issued photo identification.The name on the identification mustmatch the name on the Cityride Card.3. Collect ReceiptAt the end of your trip the printed receiptwill show the total cost of your ride, thetotal fare value you paid and the balanceremaining in your Cityride account.CITYRIDE PROGRAM GUIDE7
Cityride Dial-A-Ride (DAR) ServiceOverviewThe Cityride DAR service offers Cityrideparticipants low-cost, shared rides forpre-scheduled trips of 10 miles or less.The program’s wheelchair accessiblevehicles include Cityride-brandedvans and (depending on reservationdemand) standard taxicabs, all for thesame low price ( 2- 4 per ride).Schedule DAR TripTo schedule a DAR trip, call the service provider for your area oneto two business days before you want to travel. See pages 17 and18 for areas and service provider phone numbers.DAR Telephone Reservation HoursNon-Medical TripsMonday — Friday 8 a.m. to 5 p.m.Call one day in advance of your trip. Monday reservations shouldbe made on the previous Friday.Shared DAR ride times will take longer than individual taxi cabservice. Please allow plenty of time for travel.What to ExpectDAR offers curb-to-curb service. You must wait for the DAR vanor taxicab near the curb in front of your trip pick-up/drop-offlocation. Drivers will be happy to assist you on and off the vehicle,if needed. The DAR van or taxicab will arrive within a 30-minuteperiod before or after your scheduled pick-up time. The drivercan only wait three minutes during that 30-minute period, so beprepared to leave when the vehicle arrives.Personal property cannot be left in the vehicle or used to holdthe vehicle. Such items may be put off the vehicle or stored at thecontractor’s facility at the rider’s expense and risk. This includeswheelchairs, purses, bags, oxygen tanks, etc.Medical Appointments TripsMonday — Friday 2 p.m. to 5 p.m.Call two days in advance of your medical appointment. Please do notcall before 2 p.m. If your medical appointment is on Monday you mayschedule a trip on Thursday of the prior week between the hours of 2p.m. and 5 p.m.Standby TripsMonday — Friday 8 a.m. to 5 p.m.Call two hours in advance of your trip. If you wish to be pickedup prior to 10 a.m., you may call between 3 p.m. and 5 p.m. onthe day before your desired pick-up time. There is very limitedavailability for standby trips.DAR Trip Service HoursMonday — Friday 6:30 a.m. to 4:30 p.m.If the service provider must change your scheduled pick-up time,you will be notified by the service provider before your trip.8WWW.LADOTTRANSIT.COMCITYRIDE PROGRAM GUIDE9
You must schedule both your initial trip and your return trip at thesame time. If you are unsure of when you will need your return trip,you should estimate the latest time that you would be ready foryour return trip. The service provider can negotiate pick-up times nomore than one hour before or after the rider wishes to travel.You will be asked a few questions at the time you make yourrequest, so please have the following information available:Be Ready to Provide1.2.3.4.5.6.7.Your name and your Cityride Card number.Your exact pick-up and drop-off address, including apartmentnumber.The pick-up and return times.The time you would like to be at your destination.If you will be using a wheelchair or other assistive device.If you will have an attendant or service animal traveling with you.Your doctor’s telephone number. We may call your doctor toverify your appointment.Authorized DAR UsersOnly the eligible passenger or the authorized caregiver canschedule a trip. If another party other than the passenger or theauthorized caregiver wants to make a trip reservation on behalfof the rider, the Cityride agent may ask the name and relationshipof the person scheduling the trip on behalf of the passenger. Oneattendant may ride with the eligible passenger if both are pickedup and dropped off at the same address. Attendants ride free.DAR Trip DistanceDAR trips are limited to 10 miles one-way.10WWW.LADOTTRANSIT.COMCancellationsBefore you request a ride, please be sure of your pick-up times.If you are unable to ride as scheduled, please call your serviceprovider to cancel your request as soon as possible. You areallowed no more than three cancellations per month. DARcancellations received less than two hours before the scheduledpick-up time will be considered a “no-show”.“No-Show” PolicyA “no-show” rider is one who places a request for service, butdoes not meet his or her ride within three minutes of the vehicle’sarrival or does not cancel the trip at least two hours before thescheduled pick-up. If you are a “no-show” three times in a 30-dayperiod, you will be advised that one more “no-show” during thenext 30 days will result in your suspension from the use ofDAR service for 30, 60 or 90 days.Late DAR VehiclesIf the vehicle has not arrived 30 minutes after the scheduled pickup time, please call your service provider. If at all possible, use aphone where you can still see if the vehicle is arriving.Trip DenialsUnfortunately, Cityride has a limited number of trips available eachday. We are expanding capacity with our taxicab partners, but it isstill possible that Cityride will have to deny a DAR trip at the timeslot you requested because it has been filled.Group TripsDAR offers special group trips along routes approved by theDepartment of Transportation from one or more locations to onesingle location with four or more passengers per trip. Return tripsmust be with the group at the designated time. Call Cityride formore details.CITYRIDE PROGRAM GUIDE11
Rider Code of Conduct, cont.DAR Code of ConductIn the interest of promoting a safe and pleasant journey for allthose aboard, all passengers must abide by the LADOT DAR Codeof Conduct. Any rider violating this code will be prohibited fromusing Cityride services. Deliberate violation of the Code of Conductis cause for suspension from Cityride service and under certaincircumstances expulsion and possible criminal prosecution.We ask that courtesy be shown to drivers and fellow passengers atall times while aboard a Cityride van or taxicab. The following rulesare designed for your safety and comfort:Rider Code of ConductPassengers must respect their fellow passengers. Using vulgarand obscene language, harassing other passengers, shouting, andmaking abusive threats or actions toward drivers, passengers, orother Cityride staff is prohibited.Riders must maintain good personal hygiene to not offend otherriders. An individual whose bodily hygiene is so offensive as tocreate a nuisance to other riders may be denied passage.Riders must wear appropriate clothing (shirt, pants, shorts, dress,and shoes) while riding.Limit of three personal grocery-sized bags per passenger.No passenger shall interfere with the safe operations of Cityrideservice.Large, bulky, or heavy items such as five-gallon water bottles orlaundry bags, etc, are prohibited.Riders will always comply with the instruction of the driverregarding the Cityride vehicle’s operation and matters of safety.Bags of items for recycling or refuse are prohibited.Riders will remain seated while the Cityride vehicle is in motion.Tipping is not allowed to any driver or Cityride staff (tipping isaccepted on taxicab service).Fares must be exact, as the driver cannot make change. Refusingto pay the proper fare is unlawful and can result in fines and/orrejection from the Cityride vehicle.All payment for trips must be made prior to departure.Smoking, drinking, or eating on the Cityride vehicle is prohibited.Possession or consumption of illegal drugs is prohibited.Pets and livestock are not allowed on the Cityride vehicle. Serviceanimals may accompany riders with disabilities. Riders areresponsible for their service animals.When using smartphones, tablets, loudspeakers, and/or othersound equipment devices, an earpiece or headphone/headsetshall be used. Volume levels of any device or headphone/headsetmust be kept at levels that is not heard by other riders orthe driver.Strollers, walkers, and shopping carts are not allowed on theCityride vehicle unless they can be folded to size or stored in sucha way that does not block the aisles and doorways.Possession of any article defined as a weapon including firearms,knives, and sharp objects are prohibited on the Cityride vehicle.12WWW.LADOTTRANSIT.COMCITYRIDE PROGRAM GUIDE13
Taxicab ServiceDASH Bus ServiceOverviewOverviewCity of Los Angeles Taxicab SealRiding DASHCityride participants can book reducedcost, on-demand taxicab service, 24 hoursa day, seven days a week. Simply call aCity of Los Angeles permitted taxicabcompany, indicate your accessibility needs,and provide your Cityride Card and other paymentmethod (if necessary).The Cityride Card and subsidy is only accepted byCity of Los Angeles permitted taxicab companies.Before boarding any taxicab please look forthe official City of Los Angeles Department ofTransportation Taxicab seal.As a participant in the CityrideProgram all rides on DASH busesare FREE. Simply show the drivera government-issued photoidentification and your Cityride Card.The name on the identification mustmatch the name on the Cityride Card.Taxicabs bearing this seal are insured, have trained drivers, andare regularly inspected by the City and participate in the Cityridesubsidy program. Any taxicab without the seal cannot accept theCityride Card for payment.Board the DASH bus at any place along the route that is markedwith an LADOT Transit bus stop sign displaying DASH. The forwardmost seating on the bus is reserved for elderly or mobility impairedpassengers. About one block before your bus arrives at your stop,signal the driver to stop by pulling the bell cord overhead or pressingthe stop request button. The driver will stop at the next bus stop.Refer to your specific route brochure for exact bus stop locations anddeparture times. Times are approximate and may vary due to trafficand weather conditions. Please plan your trip accordingly. For moreinformation on DASH services go to www.ladottransit.com.A service area map and a list of permitted taxicab companies arelocated on pages 16-18 of this program guide.Neighborhoods ServedAccessible TaxicabsCityride taxicab companies operate a fleet of ADA ramp or liftequipped vans. Please ask about the availability of an accessiblevehicle when making a reservation.ComplaintsIf you have a complaint about a City of Los Angeles permittedtaxicab company, please call (213, 310, 323, 818) 808-7433.Service HoursTaxicabs are available 24 hours a day, seven days a week.14WWW.LADOTTRANSIT.COMCommunity DASHBeachwood CanyonBoyle Heights/East LAChesterfield SquareCrenshawEl Sereno/City TerraceFairfaxHighland Park/Eagle ausonLincoln Heights/ChinatownLos FelizMidtownNorthridge/ResedaObservatoryPanorama City/Van NuysPico Union/Echo ParkPueblo Del RioSan PedroSoutheastVan Nuys/Studio ITYRIDE PROGRAM GUIDEDASH DowntownRoute A – Arts District,Little Tokyo, City WestRoute B – Chinatown,Financial DistrictRoute D – Union Station,South ParkRoute E – City West,Fashion DistrictRoute F – Financial District,Exposition Park, USC15
Service Areas and ProvidersService AreasTaxicab and Dial-A-Ride services are organized into three service areasthroughout the City of Los Angeles. Use the map on page 16 to locateyour service area and call the service providers listed for your ParkoWestwoodWestLos Angelesoo2dHarbor Fwy.Van NessSanta.wyImperial .Fw3CDial-A-Ride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 666-0895Long BeachSanPedroMul purpose Centers16Dial-A-Ride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (818) 908-1901Area 2 Westside-Central, Eastside-CentralFwy.WesternLomitaWilmingtonArea 1 San Fernando ValleyTaxicab ServiceCity Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (818) 780-1000United Taxi of San Fernando Valley. . . . . . . . . . . . (800) 290-5600torVicMarina Del Rey, Kagel Canyon, Topanga, and areas nearCalabasas, Chatsworth, Carson, and Long BeachDial-A-Ride Cancellation. . . . . . . . . . . . . . . . . . . . . . . (818) 904-9353WattsGlenn M. Anderson Fwy.VermontArea 1 – City of Los Angelescommunities north ofMulholland DriveEl SegundoArea 2 – City of Los Angeles communitiessouth of Mulholland Drive and north ofthe Santa Monica FreewayArea 3 – City of Los Angelescommunities south of the SantaMonica FreewayLos Angeles County UnincorporatedAreas – Marina Del Rey, Kagel Canyon,Topanga, and areas near Calabasas,Chatsworth, Carson, and Long BeachLos Angeles County Unincorporated AreasAnCulverCityAlamedaM.L.K.MarVistaSanta Monica FreewayEl SerenoFwy.Santa Monica desHoIndianaHollywoodBeverlyHillsArea 3 Southwest-Crenshaw, Southeast-Watts,Harbor – City of Los Angeles communities south of theHighlandParkBeverly GlenBel AirAngeles communities south of Mulholland Drive andnorth of the Santa Monica Area 2 Westside-Central, Eastside-Central – City of LoslFy.GlendaleatNorthHollywoodTarzanahilGlendale FwVan NuysStWoodlandHillsFondeolVentura Fwy.communities north of Mulholland DriveTujungaPanoramaCityGSan Diego Fwy.1Area 1 San Fernando Valley – City of Los AngelesSunlandPacoimaNorthridgeLong BeachSimi Valley Fwy.WWW.LADOTTRANSIT.COMDial-A-Ride Cancellation. . . . . . . . . . . . . . . . . . . . . . . (323) 666-0856Taxicab ServiceYellow Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 652-8294Beverly Hills Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 273-6611United Independent Taxi . . . . . . . . . . . . . . . . . . . . (800) 822-8294CITYRIDE PROGRAM GUIDE17
Bell Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 666-6664Checker Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 300-5007Independent Taxi. . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 521-8294City Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (818) 780-1000Area 3A Southwest-CrenshawDial-A-Ride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 290-2060Dial-A-Ride Cancellation. . . . . . . . . . . . . . . . . . . . . . . (323) 357-0154Taxicab ServiceBell Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 666-6664United Independent Taxi . . . . . . . . . . . . . . . . . . . . (800) 822-8294Independent Taxi. . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 521-8294Checker Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 300-5007Yellow Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 652-8294Beverly Hills Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 273-6611Area 3B Southeast–WattsDial-A-Ride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 563-5695Dial-A-Ride Cancellation. . . . . . . . . . . . . . . . . . . . . . . (323) 357-0154Taxicab ServiceBell Cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 666-6664United Independent Taxi . . . . . . . . . . . . . . . . . . . . (800) 822-8294Independent Taxi. . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 521-8294Checker Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 300-5007Yellow Cab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 652-8294Area 3C HarborDial-A-Ride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 357-6308Dial-A-Ride Cancellation. . . . . . . . . . . . . . . . . . . . . . . (323) 357-0154Taxicab ServiceUnited Checker Cab. . . . . . . . . . . . . . . . . . . . . . . . . (310) 834-112118WWW.LADOTTRANSIT.COMCity of Los AngelesMultipurpose Senior Centers (MPCs)Multipurpose Senior Centers (MPCs) are authorized to provide 24in Cityride fare value to qualified individuals who have a one-timeimmediate and emergency need for transportation. To find theMPC serving the area where you live, see the list below.Area 1 San Fernando ValleyBernardi MPC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (818) 781-11016514 Sylmar Ave., Van Nuys, CA 91401Alicia Broadous – Duncan MPC. . . . . . . . . . . . . . . . . (818) 834-610011300 Glenoaks Blvd., Pacoima, CA 91331Robert M. Wilkinson MPC. . . . . . . . . . . . . . . . . . . . . (818) 756-77418956 Vanalden Ave., Northridge, CA 91324One Generation Senior Enrichment Center. . . . . . . (818) 705-234518255 Victory Blvd., Reseda, CA 91335Sherman Oaks East Valley Adult Center. . . . . . . . . . (818) 981-12845056 Van Nuys Blvd., Sherman Oaks, CA 91403Area 2 Westside-Central, Eastside-CentralFelicia Mahood MPC . . . . . . . . . . . . . . . . . . . . . . . . . (310) 479-411911338 Santa Monica Blvd., Los Angeles, CA 90025Freda Mohr MPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 937-59006310 S. San Vicente Blvd., Suite 275, Los Angeles, CA 90048St. Barnabas Hollywood MPC. . . . . . . . . . . . . . . . . . (323) 957-22225170 W. Santa Monica Blvd., Los Angeles, CA 90029Mexican American Opportunity Foundation. . . . . . (323) 526-93442130 E. 1st St., Suite 2200, Los Angeles, CA 90033Single Room Occupancy (SRO) Corporation. . . . . . . (213) 229-96721055 W. 7th St. Suite 3250, Los Angeles, CA 90017St. Barnabas MPC. . . . . . . . . . . . . . . . . . . . . . . . . . . . (213) 388-4444675 S. Carondelet St., Los Angeles, CA 90057CITYRIDE PROGRAM GUIDE19
Area 3 Southwest-Crenshaw, Southeast-Watts,HarborHow to Reach UsPeople Coordinated Services – West Adams MPC . . . (323) 735-57992528 West Blvd., Los Angeles, CA 90016For general information, or if your fare value has not posted toyour Cityride account after 10 business days from the date yourorder was placed, call Cityride. We look forward to serving you.Bradley MPC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 346-735610957 S. Central Ave., Los Angeles, CA 90059Online: ladottransit.com/cityrideTheresa Lindsay MPC . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 846-1920429 E. 42nd Place, Los Angeles, CA 90011Wilmington Jaycees Foundation, Inc. . . . . . . . . . . . . . (310) 518-45331371 N. Eubank Ave. (Banning Park), Wilmington, CA 90744People Coordinated Services – Southwestern MPC. . . (323) 294-52265133 S. Crenshaw Blvd., Los Angeles, CA 90043City Services InformationFor information about other City services provided at thesecenters please call:Department of Aging: (213) 482-7252Toll Free: (800) 510-2020TDD number: (213) 473-5990By Phone: (213, 310, 323, or 818) area codes808-RIDE (808-7433)TDD Number for Hearing Impaired (800) 559-1950Cityride Dial-A-Ride (DAR) & Service Complaints:(213, 310, 323, or 818) area codes808-RIDE (808-7433)By Mail: CityrideP.O. Box 866003Los Angeles, CA 90086Lost and Found: (818) 361-0179 Ext. 2More Information: For more information on LADOT Transitservices including Cityride, Commuter Express, and DASH go towww.ladottransit.comTo Check Your Cityride Account Balance Go online to https://farepayments.cityride.net/balance Call Cityride Check your receipt after a Cityride taxicab trip20WWW.LADOTTRANSIT.COMCITYRIDE PROGRAM GUIDE21
P.O. Box 866003Los Angeles, CA 90086www.ladottransit.com(213, 310, 323 or 818) 808-7433LOS ANGELES CAPERMIT NO 12932PAIDPRESORTEDSTANDARDU.S. POSTAGE
Los Angeles, CA 90086 If you submit more than one re-order in a quarter, it will be returned. Checks returned for non-sufficient funds (NSF) will be charged a 35 fee. 2 WWW.L
