Dell Business Client Re-Image “How To” Guide

Transcription

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideDellBusiness ClientRe-Image “How-To” GuideLatitude Ultrabook, E-Family &Mobile Precision NotebookRevision 1.0A01Jan. 6th , 2017

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideContents1Overview . 32“How-To” . 42.1Auto Installation Application . 42.2Manual Installation Order . 4Appendix A How to create and use the Dell Windows recovery image . 7Appendix B Intel Rapid Storage Technology . 9Appendix C DELL Command Suite . 11Appendix D Dell Dock (WD15) & Dell Thunderbolt Dock (TB16) information and specifications . 12

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide1OverviewThis document is a quick guidance for re-image OS on Dell Latitude & Mobile Precision notebooks.Failure to install drivers and applications in this document may result in undesirable performance. Thesedrivers are required to enable new technologies and features.Reinstalled images should be built from Windows clean installation then following steps in this guide.Dell does not recommend starting from an image built on previous generations of products or othercomputer systems.This “How-To” guide applies to following Systems, and support Windows OS list in belowWindows 10 64bitLatitude E5280/5288Latitude E5480/5488Latitude E5580Latitude E7280Latitude E7480Mobile Precision 3520Mobile Precision 5520YesYesYesYesYesYesYesWindows 8.164bit*NoNoNoNoNoNoNoWindows 764bit*NoNoNoNoNoNoNoWindows 732bit*NoNoNoNoNoNoNo*NOTE: Before attempting to install Windows 7 or 8.1, check your processor type. Systems with 7thGeneration Intel Core i7 Processors are NOT eligible for Windows 7/8.1 downgrades.NOTE: Dell highly recommends you turn on Windows Update after Windows OS clean installation.The best way to keep your computer current is to turn on automatic updates. With automaticupdates via internet, you don’t have to search for updates online or possibly miss critical fixes ordevice drivers for your Windows PC. Windows Update automatically installs important updates andlatest drivers as they become available. Read here for more detailNOTE: To enable internet access, please install Ethernet controller driver first.Search for your system model name under Select a Product selection, or enter the service tag ofyour system to locate Drivers & Downloads page on the Dell Support Website. Change theOperating System to view all available updates for your system. Select Intel I2xx/825xx GigabitEthernet Network Controller Drivers under “Network” category.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide2 “How-To”2.1Auto Installation ApplicationDell highly recommends Dell Command Update application (DCU) to automate theinstallation of BIOS, firmware, driver and critical updates specific to your system. The application isavailable to download on Dell Support Website Driver & Downloads page. Pick your system typefrom the list or enter the service tag of your system to get the right version for your computer.The DCU is supported on Precision, XPS and Latitude notebooks. The Dell Command Updatetool allows you to keep your system up to date without you having to know every driver orupdate needed. It will automatically interrogate your system and compare it to the availableupdates on dell.com/support for your specific system.Read here for more detail about How to use Dell Command Update to update all drivers BIOSand firmware for your systemNOTE: Older BIOS versions and drivers could result in your computer or not functioningoptimally.2.2Manual Installation OrderAlternatively, Dell recommends installing the following BIOS, firmware and drivers step-by-step inthe prescribed order to ensure optimal performance.Search for your system model name under Select a Product selection, or enter the service tag ofyour system to locate Drivers & Downloads page on the Dell Support Website. Change theOperating System to view all available updates for your system.NOTE: Dell highly recommends that you install BIOS, firmware, driver and criticalupdates via Microsoft Windows Update (in session 1) or Dell Command I Updateapplication (in session 2.1, available since Feb.2017). Manual installation is onlyrecommended when auto installation applications are not available.NOTE: Following above, Dell also recommends you install firmware, driver of DockWD15 and Thunderbolt Dock TB16 via Dell Command I Update application. Moreinformation of WD15, please refer to Dell WD15 docking Station Installation Guidehere or Video tutorials here. More information of TB16, please refer Dell ThunderboltDock TB16 Driver Installation Guide or Video tutorials hereNOTE: Dell recommends restarting your system between each driver, firmwareinstallation.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideSupport ProductsTitleDELL Sys tem 0NoteAl l confi g. requi redDriver & Firmware - onboard DevicesIntel Chi ps et Devi ce Softwa re Dri verIntel I2xx/825xx Gi ga bi t Ethernet NetworkControl l er Dri verIntel Devi ce Ma na ger Di a gnos ti cs Uti l i ty(DMIX)IntelHID Event Fi l ter Dri verAl ps Touchpa d Dri verIntel HD Gra phi cs - Dri verIntel Ra pi d Stora ge Technol ogy Dri ver a ndMa na gement Cons ol eChi ps etNetworkAl l confi g. requi redNetworkChi ps etInputVi deoSeri a l ATARea l tek ALC3246 Audi o Dri verRea l tek RTS5242 Ca rd Rea der Dri verIntel (R) Dyna mi c Pl a tform a nd Therma lFra meworkAudi oSD Ca rdChi ps etIntel (R) Ma na gement Engi ne ComponentsInsta lcroell er ectroni cs Accel erometerST MiChi ps etIntel (R) Thunderbol t(TM) Control l er Dri verIntel Thunderbol t 3 Fi rmwa re Upda teDel l Control Va ul t2 Dri ver a nd Fi rmwa renVi di a Vi deo - Dri verRea l tek IR Ca mera Dri verAl l confi g. requi redAl lAl lAl lAl lconfi g. requi redconfi g. requi redconfi g. requi redconfi g. requi redAl l confi g. requi redAl l confi g. requi redAl l confi g. requi redAl l confi g. requi redAl l confi g. requi redRequi red for s pi ndl e HDD confi g.Requi red for Thunderbol t confi g.Requi red for Thunderbol t confi g.Requi red for USH confi g.Requi red for Di s crete Gfx confi g.Requi red for IR Ca ma ra confi g.Chi ps etChi ps etChi ps etSecuri tyVi deoInputDriver & Firmware - Communication DevicesIntel 18265/8265/7265(SD)/3165 Wi Fi Dri verIntel 8265/8260/7265/7260/3165/18265/18260/17265 Bl uetooth Dri verIntel 18265/18260/17265 Wi Gi g Appl i ca ti onDel l Wi rel es s 1810/1820 Wi Fi /Bl uetoothDri verNetworkNetworkRequi red for Intel 8265/18265 Wi rel es s ca rdNetworkRequi red for Intel 18265 Wi rel es s ca rdNetworkRequi red for DELL 1820 Wi rel es s ca rdDel l Wi rel es s 5811e LTE Mobi l e Broa dba nda nd GPS Dri verCommuni ca ti onDW5814E LTE Mobi l e Broa dba nd Dri verCommuni ca ti onRequi red for Intel 8265/18265 Wi rel es s ca rdRequi red for DELL 5811 LTE ca rdRequi red for DELL 5814 LTE ca rdDriver & Firmware - Dock StandsDocks /Sta nds(1) Requi red for WD15 dock(2) connect AC a da pter to dock thena tta ch the Type-C ca bl e to s ys tembefore i ns ta l l a ti onASMedi a USB 3.0 Extended Hos t Control l erDri verReal Tek USB GBE Ethernet Control l er Dri verDocks /Sta ndsRequi red for TB16 dockDocks /Sta ndsRequi red for TB16 a nd WD15 dockRea l tek USB Audi o Dri ver for Del l Wi rel es sDock, Del l Thunderbol t Dock, Del l Docki ngMoni tor Sta nd a nd Del l DockDocks /Sta ndsASIX USB to Seri a l / Pa ra l l el Port Dri verDocks /Sta ndsDELL Wi red Dock(WD15)/Docki ng Moni torSta nd(FS1000) Fi rmwa re Upda te Uti l i tyRequi red for TB16 a nd WD15 dockRequi red for LD17 dockApplicationsDel lDel lDel lDel lDel lDel lDel lComma ndComma ndComma ndComma ndComma ndComma ndComma nd Power Ma na ger (DCPM) Upda te (DCU) Confi gure (DCC) Integra ti on Sui te (DCIS) Intel vPro (DCIV) (Aurora ) Moni tor (DCM) Powers hel l Provi der (DCPP)DELL Da ta Protecti on Encryti onDel lDel lDel lDel lFounda ti on Servi ces - Appl i ca ti onUpda teDi gi ta l Del i very Appl i ca ti onPreci s i on Opti mi zer (DPO)Sys tem Uti l i ti esSystem ManagementSystem ManagementSystem ManagementSystem ManagementSystem ManagementSystem ManagementDELL Da taProtecti onAppl i ca ti onAppl i ca ti onAppl i ca ti onAppl i ca ti onAl l confi g. requi redAl l confi g. requi redOpti on for IT ma na gementOpti on for IT ma na gementOpti on for IT ma na gementOpti on for IT ma na gementOpti on for IT ma na gementRequi red for s tora ge encryti ona nd PBA fea turesOpti on for IT ma na gementOpti on for IT ma na gementAl l confi g. requi redMobi l e Preci s i on Requi red

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAppendix

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAppendix AHow to create and use the Dell Windows recovery imageAfter you download the Windows recovery image file, follow these instructions to create a bootableUSB drive or DVD, copy the recovery image onto your bootable media, and then use the media toreinstall Windows on your Dell device.Warning: These advanced steps are intended primarily for system administrators and those familiarwith command line and/or comfortable following technical tutorials.Note: To print this document, expand the required section before you click the printer icon at the topof this document.How to create Windows 10 installation mediaCreate USB installation mediaStep 1: Format your USB drive as a bootable driveMake sure that you use 8 GB or larger USB drive (32 GB Maximum) and backup any important dataon it. When the drive is formatted, all existing data will be deleted.1. Connect the USB drive to the PC where you'll be creating the installation media.2. Open the Command Prompt window by right-clicking the Start button and then select CommandPrompt (Admin) to run in administrator mode.3. At the command prompt, type diskpart and press Enter.4. Next, type list volume and press Enter.5. From the list, determine which volume number is the connected USB drive. The volume type shouldbe marked as Removable.6. Type select volume X, where X is the number obtained in the previous step. For example, selectvolume 9.7. Type clean and press Enter.8. Type create partition primary and press Enter.9. Type format fs fat32 label 'OS install' quick and press Enter.10. Type active and press Enter.11. To close the Command Prompt window, type exit and press Enter.Step 2: Copy the recovery image to your bootable USB drive1.2.3.4.Go to the location where you saved the recovery image.Right-click the recovery image file (.iso) and on the options menu, select Mount.Windows will open the contents of the image in File Explorer.Copy the contents of the image to your bootable device.Create DVD installation media1. Insert the DVD into the disc drive of the PC where you’ll be copying the recovery image to DVD.Make sure that the disc drive has burning capabilities.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide2. Navigate to the folder where you saved the recovery image and double-click the iso file.3. Either the Windows ISO media creation tool or installed third-party disc burning software will open.4. Follow the on-screen instruction to burn the ISO to the DVD. When the process completes, you willhave created bootable installation media.Using the USB or DVD installation media to reinstall Windows 101. Connect the installation media you created to the Dell system where you want to install Windows.2. Restart the system and when the Dell logo screen appears, tap the F12 key until you see Preparingone time boot menu in the top-right corner of the screen.3. On the boot menu, under UEFI boot, select your media type (USB or DVD) and enter your language.4. On the Choose an option screen, select Troubleshoot, and then select Recover from a drive.5. Follow the on-screen instructions to finish installing Windows. The installation process will takesome time and your computer will restart.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAppendix BIntel Rapid Storage TechnologyIntel Rapid Storage Technology offers greater levels of performance, responsiveness, and expandabilitythan ever before. Whether you are using one or multiple serial ATA (SATA) or PCIe drives, you can takeadvantage of enhanced performance and lower power consumption from the latest storage technologies.Additionally, you can rest easy knowing you have added protection against data loss in the event of a harddrive failure. Unleash the Performance of Your Solid-State DriveIntel Rapid Storage Technology has added support for next generation PCIe storage devices with transferspeeds up to 1 GB/s that maximizes storage performance and improves response time for everyday usageslike photo editing, video loading, and office productivity. Dynamic storage accelerator accelerates theperformance of your SSD by dynamically adjusting system power management policies to deliver up to 15percent faster performance1 during heavy multitasking compared to default power management. Fast Access to the Files and Applications You Use MostIntel Smart Response Technology is a feature of Intel Rapid Storage Technology that recognizes andautomatically stores your most frequently used applications and data into a high performance SSD whilegiving you full access to the large storage capacity of a hard disk drive (HDD). This enables a lower-cost,small-capacity SSD to be used in conjunction with a high-capacity HDD. Intel Smart Response Technologyenables your system to perform faster than a system with just a HDD.Intel Smart Response Technology also supports solid-state hybrid drives (SSHDs). Intel Smart ResponseTechnology boosts SSHD performance by informing the drive which data you use the most so it can store itinto the built-in SSD, so your most frequently used data and applications are instantly accessible. Performance with Protection: RAID TechnologyMost of us don’t plan backup storage well in advance. Hard drive failure can be devastating, because itresults in irretrievable content. Intel Rapid Storage Technology offers features that improve performanceand data reliability for disk-intensive retrieval applications such as editing home video. For the fastestperformance, Intel Rapid Storage Technology can combine from two to six drives in a configuration knownas RAID 0, so data can be accessed on each drive simultaneously, speeding up response time. For the bestreliability, Intel Rapid Storage Technology RAID support includes the following levels of performance andreliability:RAID level 0 (Striping)

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideRAID level 1 (Mirroring)RAID level 5 (Striping with parity)RAID level 10 (Striping and mirroring)Multiple drives in a PC can also provide added protection from disastrous hard drive failures by mirroring alldata among two or more drives. This configuration is known as RAID 1. RAID 5 and 10 provide additionalreliability by mirroring all data among three and four drives respectively. Rapid Data RecoveryIntel Rapid Recover Technology (Intel RRT) provides a recovery point that can be used to quickly recovera system in the event of hard drive failure or data corruption. The clone can also be mounted as a read-onlyvolume to allow a user to recover individual files.Intel Smart Response Technology also supports SSHDs. An SSHD is a new type of HDD with a built-in highperformance SSD. Intel Smart Response Technology boosts SSHD performance by informing the drive whichdata you use the most, so it can store it into the built-in SSD.You can create, work, and play faster than ever before without paying more for a larger SSD to store yourentire digital library.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAppendix CDell Client Command SuiteThe Dell Client Command Suite is the new name of our industry leading Client Systems Management tools.These tools make Dell commercial client systems the world's most manageable client devices. Click on a linkbelow for more detailsDell Command MonitorDell Command ConfigureDell Command DeployDell Command Integration Suite for System Center 2012Dell Command Update CatalogDell Command UpdateDell Command Power ManagerDell Command Intel vPro Out of BandDell Command PowerShell Provider

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAppendix DDell Dock (WD15) & Dell Thunderbolt Dock (TB16) informationDell Dock WD15Display PortsNumber Displays SupportedMax ResolutionUSB PortsThunderbolt 3 PortAudio/HeadphoneNetworkVGA, mDP, HDMI213840 x 2160 @ 30 Hz, 2560 x 1600 @ 60HzUSB 2.0 - (2), USB 3.0 - (3)None3.5 mm Combo - (1), 3.5 mm Speaker Out (1)RJ-45 Gigabit EthernetPower Adapter LEDDocking Cable Connector LEDLED IndicatorsRJ-45 LEDsDock ConnectorProprietary Docking Connector to USB Type-CAC Adapter130W/180W155 x 110 x 21 mmDimensions6.1 x 4.3 x 0.83 inches0.93 lbsWeight420 gSystem RequirementsPC equipped with DisplayPort over USB-Type-C or Thunderbolt 3Operating SystemsWindows 7/8/8.1/10Systems Management 2Wireless vPro Supported by the Notebook, Tablet or WorkstationDocking Cable TypeDisplayPort over USB Type-C (0.8m)3MAC AddressPass Thru MAC Address (Dell Systems ONLY)If purchased as a tied laptop accessory the dock shares the system warrantyWarrantyIf purchased APOS, 1 yr warranty. Advanced Exchange (DAO/APJ), Next business day exchangeEMEA1A 3rd display can be connected with the VGA port. The image will be in clone mode vs. Extended Desktop.2Dell Dock WD15 does not support wired vPro. If vPro is needed, then the system host Ethernet port may be used or WiFI vProwithin the system.3The dock has the capability to pass through the system MAC address to the network.Dell Thunderbolt Dock TB16Display PortsVGA, mDP, HDMI, DP, ThunderboltNumber Displays Supported3 @ 60Hz 4Max Resolution5120 x 2880 @ 60HzUSB PortsUSB 2.0 - (2), USB 3.0 - (3)Thunderbolt 3 PortUSB Type-C

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” GuideAudio/Headphone3.5 mm Combo - (1), 3.5 mm Speaker Out (1)NetworkRJ-45 Gigabit EthernetPower Adapter LEDLED IndicatorsDocking Cable Connector LEDRJ-45 LEDsDock ConnectorProprietary Docking Connector to USB Type-CAC Adapter180W/240W145 x 145 x 52 mmDimensions5.7 x 5.7 x 2.05 inches1.63 lbsWeight740 gSystem RequirementsPC equipped with DisplayPort over USB-C or ThunderboltOperating SystemsWindows 7/8/8.1/10Systems Management 2Wireless vPro supported by the notebook, tablet, or workstationDocking Cable TypeUSB Type-C Thunderbolt (0.5m)MAC Address 3Pass Thru MAC Address (Dell Systems ONLY)If purchased as a tied laptop accessory the dock shares the system warrantyWarrantyIf purchased APOS, 1 yr warranty. Advanced Exchange (DAO/APJ), Next business day exchange

Dell Precision Optimizer (DPO) Application Mobile Precision Required Support Products Driver & Firmware - onboard Devices Driver & Firmware - Communication Devices Driver & Firmware - Dock Stands Applications Title Category Note BIOS. Dell Latitude Ultrabook, E-Family &