MANAGEMENT DEVELOPMENT CENTER - DePaul University

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MANAGEMENTDEVELOPMENT CENTERPROGRAM AND COURSE GUIDE

MANAGEMENTDEVELOPMENT CENTERIn today’s rapidly changing business world, having a competitiveedge is imperative for achieving success. Individuals andorganizations must continually improve their management skillsand capabilities. DePaul University’s Management DevelopmentCenter, a leading provider of innovative management programsfor more than two decades, can help both individuals andorganizations acquire new skills and enhance existingknowledge. Our programs include both open enrollment andcustomized on-site courses covering a variety of traditional andemerging business topics.

PROJECT MANAGEMENT CERTIFICATE PROGRAMProject management has a direct impact on an organization’s strategic success, so it’s not surprising that theproject management process has received increasing attention in recent years. Project management is nowwidely seen not just as marshalling organizational resources for operations, but also as guiding all of a company’ssignificant changes. Because of the growing scope and complexity of projects, top organizations now want theiremployees to be certified in project management.Further your career and gain an understanding of what it takes to lead a project to successful completion—functional skills, communications abilities and leadership. Students who earn the Project Management Certificateoften go on to hold one of the many Project Management Institute (PMI) certifications including the ProjectManagement Professional (PMP) and Certified Associate in Project Management (CAPM) credential.WHO SHOULD ATTENDThis program benefits managers or teammembers of projects in a variety of fields,including, but not limited to, the followingindustries: Administration Human resources Art Information Bankingtechnology Computers Insurance Construction Law enforcement Consulting Legal Customer service Public relations Education Purchasing Engineering Quality Financial services Supply chain Governmentmanagement Healthcare Training HospitalityCONTINUING EDUCATION CREDITSContinuing Education Credits (CEUs) arenationally recognized units that signifypostsecondary studies ineligible fortraditional academic credit. Employers,relicensing agencies and other entities useCEUs to record hours of instruction requiredfor career advancement. Each 10 hours ofclass time equals one CEU credit.HOW YOU WILL BENEFITThis 16-week course immerses you inthe life cycle of a project. The courseinitially focuses on the core conceptsof project initiation and planning andthen leads you through the essentials ofexecuting, monitoring and controlling, andclosing a project. Based on A Guide to theProject Management Body of Knowledge(PMBOK Guide)—Sixth Edition, ProjectManagement Institute, Inc., 2017, theProject Management Certificate Programwill educate you in project managementbest practices. Lectures, classroomdiscussions and team activities prepare youto advance your career in any industry. TheProject Management Certificate Programcan be used to prepare for the PMP examor to obtain Professional Development Units(PDUs). DePaul University is an approvedPMI Registered Education Provider.ONLINE OPTIONFor those who seek maximum flexibility,this program is available online. A virtualclassroom setting enables increased projectmanagement knowledge and propelsengagement with the material in multipleways without time constraints.PMI, PMP, CAPM, PMBOK and the PMI Registered Education Providerlogo are registered marks of the Project Management Institute, Inc.“AS A RESULT OF MY INSTRUCTOR’S WILLINGNESSTO SHARE HER PROJECT MANAGEMENTEXPERIENCES, I HAVE A DEEPER APPRECIATIONFOR THE PROJECT MANAGEMENT PROFESSION.”MICHELLE DAVISINDUSTRY-SPECIFIC CREDITSProject Management Professionals can earnprofessional development units (PDUs)toward license renewal by taking thesecourses and seminars. Each contact hourequals one Category A PDU. Licensedprofessionals in other fields may qualify toearn CE credits as well, depending on therequirements of licensing bodies.CPE.DEPAUL.EDU/FPEC 1

“THE PROJECT MANAGEMENT CERTIFICATE PROGRAMPROVIDED ME WITH EXPERTISE THAT I WASIMMEDIATELY ABLE TO APPLY TO MY CAREER.”MIKE TRUCHON, PMP PROGRAM OVERVIEWThis program presents the core conceptsof full life-cycle project management—from project initiation to closure. Througha case-study approach, you will workindependently and in teams to develop andpresent a comprehensive project plan thatestablishes a solid foundation for successfulproject execution. You will continue yourhands-on learning by applying the skillsand knowledge in situational case studyevents that lead you through executing,monitoring and controlling, and closing aproject. The class covers the fundamentalproject management methodologies bydiscovering the optimal approach forplanning a project. How does a projectmanager keep a project on track? Whatshould be done if a project falls behindschedule or goes over budget? Thesequestions will be answered as you learnabout earned value management, changecontrol processes and quality assurance andcontrol through applied experience usingclassic project management techniquessuch as control charts, histograms, cashflow diagrams and risk managementprocesses. You will also learn the essentialsof leadership, team building, negotiationand communication—the “people” skillsnecessary to interact with team members,stakeholders and project sponsors.2 CPE.DEPAUL.EDU/MDCPROGRAM TOPICSThe program will cover the following topics: Project management overview andframework Project life cycle management Project management foundations(knowledge areas and processes) Charter development and projectselection Stakeholder management Collecting requirements, scopedevelopment and management Schedule development and timemanagement Estimating techniques and costmanagement Earned value management Quality planning, assurance and control Human resource management and teameffectiveness Communications management Risk identification, analysis and mitigation Procurement management, contractingand vendor selection Customer relationship management andprofessional responsibility

PMP EXAM REVIEWThe PMP Exam Review is designed to prepare project management students for the PMP and CAPM certification exams. This 10-week course offers a comprehensive review of each of the 10 project managementknowledge areas and five process groups, as defined in the PMBOK Guide. The course delivers a completeunderstanding of exam expectations and prepares students to think in terms of PMI ’s standards of best practicesPREREQUISITEFormal project management training,such as the DePaul Project ManagementCertificate Program, or completion of aself-study program and familiarity with thePMBOK Guide are required.HOW YOU WILL BENEFITThe instructor guides students throughthe PMP application process and eachchapter of the PMBOK Guide. The class alsoreviews the Professional Code of Conductas addressed in the exam and clarifies allexpectations for the exam.BIG DATA ANALYTICS CERTIFICATE PROGRAMUnderstanding analytics is essential for the success of your career and company. DePaul University’s five-weekBig Data Analytics Certificate Program will introduce you to the field of analytics from a high-level point of view sothat you can learn to effectively analyze data and apply optimization techniques. You will learn about the moderntechnologies powering analytics solutions today. You will gain insight into new possibilities, how you can benefit andhow you can earn a competitive advantage from the vast sources and amounts of data now available to you.WHO SHOULD ATTENDThis program is for those who are interestedin analytics and in implementing analyticsolutions in their organizations andespecially those in management, executiveand analytical positions.HOW YOU WILL BENEFIT Gain an understanding of the field ofanalytics, the history and the trends thatwill shape analytics in the future Develop insights into what is possiblewith analytics and gain the skills you needto enter the field Learn new tools and techniques toanalyze existing data in new ways toimprove decision making Generate a list of ideas to take back toyour business“I WAS ABLE TO DIRECTLY APPLY WHAT WAS TAUGHT INCLASS TO MY JOB. I LAUNCHED SEVERAL PROJECTSBASED ON TOPICS DISCUSSED IN CLASS. THIS WASA GREAT EXPERIENCE AND THE CLASSES DEFINITELYHELPED FURTHER MY CAREER.”J. NOVAK, SOURCING SPECIALIST II, GRAINGERPROGRAM TOPICSIn this program you will cover: Definition of analytics Case studies in analytics Big Data: What is it? Modern technologies powering Analyticsfor Descriptive and Predictive Analytics Analytics work flow and theanalytics mindset

SIX SIGMA GREEN BELT CERTIFICATE PROGRAM—EXCELLENCE IN PROCESS IMPROVEMENTA Six Sigma Green Belt certificate from DePaul University shows employers that you possess basic problemsolving skills, bring statistical expertise and can work effectively as a member or a leader ofa Six Sigma process-improvement team. The management disciplines taught in this course are indispensable forprofessionals who want to help their organizations achieve world-class standards of performance. This programprovides a solid foundation for those who plan to take the American Society for Quality (ASQ) Certified Six SigmaGreen Belt certification exam and earn the designation of ASQ Certified Six Sigma Green Belt (CSSGB).PROGRAM TOPICSDuring this 16-week program,you will learn to: Identify core processes Define customer requirements Measure current performance Define opportunities for improvement Measure the relevant processes requiringimprovement Gather and analyze data to investigatecauses Improve, control and redesign processesWHO SHOULD ATTENDThis program is appropriate forprofessionals who want to develop theability to lead process-improvementinitiatives. Participants in our Green Beltprogram include: Financial/business analysts Commodity managers Project managers Quality managers Business development managers Manufacturing process engineers Continuous improvement directors Directors or VPs of operationsHOW YOU WILL BENEFITIn this program, you’ll acquire the abilitiesand skills to implement Six Sigma effectivelyand economically. You’ll learn how to playa key role in a Six Sigma transformationinitiative and become highly visible to topmanagement as a leader in this area.“THE COURSE WAS A GREAT EXPERIENCE. I LEARNEDMANY NEW TOOLS THAT I AM ABLE TO UTILIZE ATWORK EVERY DAY.”DAVID C. HOPP, SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.2 FINANCIAL PLANNING EDUCATION CENTER

SIX SIGMA BLACK BELT CERTIFICATE PROGRAMThe Six Sigma Black Belt Certificate Program is a 12-week online course designed for experienced practitionerswho wish to develop analytical, financial and project management skills required fora Black Belt certificate. This program provides a solid foundation for those who plan to take theAmerican Society for Quality (ASQ) Certified Six Sigma Black Belt certification exam and earn the designation ofASQ Certified Six Sigma Black Belt (CSSBB).PROGRAM TOPICS Six Sigma principles and best practices Enterprise-wide deployment of Six Sigma Enterprise leadership Process management Performance measures Team management Decision-making tools Planning tools DMAIC (define, measure, analyze,improve, control) methodology Voice of customer Project management Probability Process capability Hypothesis testing Failure modes and effects analysis Design of experiments Lean principles and waste elimination Theory of constraints Risk analysis Statistical process control Design for Six Sigma Robust designWHO SHOULD ATTENDProfessionals engaged in continuousimprovement in their organizationor who are selected to lead orparticipate as an effective memberof a Six Sigma project team.HOW YOU WILL BENEFIT Have a fundamental understanding of theproject management techniques Understand the basic elements of define,measure, analyze, improve and control Comprehend the lean concepts for wasteelimination Calculate the solutions for a variety ofstatistical methods including samplingplans, statistical process control,probability, process capability, regression,correlation and hypothesis testing 3

LOGISTICS AND SUPPLY CHAIN MANAGEMENTCERTIFICATE PROGRAMNo matter the field, supply chain management (SCM) can drive an organization’s success or failure. Gain theknowledge and competencies necessary to improve your company’s supply chain performance. The results canbe both more efficient internal operations and better relationships with suppliers and customers. This program isoffered through an agreement with APICS, the Association for Operations Management. It uses the APICS CSCPLearning System to equip participants with the knowledge and skills demanded of supply chain leaders and toprepare them for the APICS Certified Supply Chain Professional (CSCP) certification exam.PROGRAM TOPICSThis 17-week program covers these topics: Supply chain strategy Supply chain management fundamentals Continuous improvement—Lean Six Sigma Building competitive operations, planningand logistics Managing customer and supplierrelationships Global procurement Outsourcing manufacturing and services Information technology to enable supplychain management Supply chain innovation WHO SHOULD ATTEND Professionals interested in a deeperunderstanding of supplier and customerrelations, international trade, supplychain information technology andlogistics Professionals working to improveproductivity and increase innovation inthe supply chain Professionals who are preparing for theAPICS CSCP certification examHOW YOU WILL BENEFITEnhance your ability to make outsourcingdecisions, build operations and deployIT. Upon successful completion, you’llbe prepared to take the APICS CSCPcertification exam and receive a certificatein Logistics and Supply Chain Managementfrom DePaul University.

PURCHASING AND SUPPLY MANAGEMENTCERTIFICATE PROGRAMSupply management has advanced the role of purchasing beyond achieving sustainable and recurring costsavings. It now positions an organization to provide more value to customers, establish market differentiation,develop lasting supplier relationships, and remain flexible and agile. In this program, you will enhance yourknowledge and skills to achieve success in the field and prepare for the Institute for Supply Management (ISM)’s Certified Professional in Supply Management (CPSM ) certification.PROGRAM TOPICSThis 16-week program, taught by industryleaders, focuses on these topics: Foundation of supply management Effective supply managementperformance Leadership in supply managementWHO SHOULD ATTENDThis program is ideal for current buyers orsupply managers who want to advance theircareers, as well as for individuals who wantto explore this profession as a new career.Professionals from a number of industries,such as healthcare, public service, retailand manufacturing, can benefit and prepareto qualify for the Certified Professional inSupply Management designation from theInstitute for Supply Management .HOW YOU WILL BENEFIT Gain an understanding of the bestpractices and processes of supplymanagement Develop practical skills to make accurateand profitable decisions Learn how to develop and implementinnovative and effective supply strategies Bring the latest supply managementpractices to your organization Integrate the supply managementfunction into your organization’s supplychain networks Prepare for the Institute for SupplyManagement CPSM certificationexamSTRATEGIC MANAGEMENT CERTIFICATE PROGRAMSkilled strategic management professionals establish and direct practical, sustainable and cost effectiveapproaches to planning and executing projects. The Strategic Management Certificate Program, offered in anonline format, gives you an understanding of the discipline of strategic management as a whole and breaks downthe required phases and steps for planning, implementing and evaluating strategy as a management process.WHO SHOULD ATTEND Professionals who manage, lead orconsult on strategic management anddevelopment Owners and senior executives interestedin implementing strategic internalimprovementsHOW YOU WILL BENEFIT Learn the skills and tools to facilitateall phases and steps of planning,implementing and evaluating a managedprocess Use interactive, multimedia tools to buildyour capacity to manage strategy

BUSINESS ANALYST CERTIFICATE PROGRAMA Business Analyst, or BA, analyzes the structures, policies and operations of an organization and helps identifyand implement solutions to achieve its initiatives. In this program you will learn how to leverage the InternationalInstitute of Business Analysis (IIBA ) A Guide to the Business Analysis Body of Knowledge (BABOK Guide)as a professional BA. You also will learn how to utilize practical techniques that differentiate a BA in today’scompetitive marketplace.Students pursuing an IIBA certification will learn the fundamentals of each knowledge area within the BABOK Guide to help prepare for the exam. IIBA certification levels include the Entry Certificate in Business Analysis (ECBA ), Certification of Competency in Business Analysis (CCBA ), or Certified Business AnalysisProfessional (CBAP ) designations. This program also delves into a number of business analysis perspectivesincluding agile development, business process/rules management and collaboration technologies.WHO SHOULD ATTEND Business and IT Analysts who want toformalize their business analysis skills Individuals experienced in businessfinance and operations interested inbecoming a BA Project, program and product managerswho want to increase their businessanalysis skills Information technologists interested inmoving from a developer, testing orQ/A role to a BA roleHOW YOU WILL BENEFITIn this program, you will: Understand and navigate all aspects ofthe BABOK Guide as a professional BA Learn key analysis and modelingtechniques Explore the steps needed to plan abusiness analysis project Recognize root causes that make itso difficult to implement change Realize how the BA can be an agentfor value-added changePROGRAM TOPICS The BABOK Knowledge Areas- Business analysis planning andmonitoring- Elicitation and collaboration- Requirements life cycle management- Strategy analysis- Requirements analysis and designdefinition- Solution evaluation The IIBA certification process Key analysis and modeling techniques- Requirements capture- Business process modeling- User scenarios for agile development- Entity modeling Organizational challenges Maximizing the value of the BA’s work Quality of deliverablesIIBA , the IIBA logo, BABOK Guide and Business Analysis Body of Knowledge are registered trademarks owned by International Institute ofBusiness Analysis. CBAP and CCBA are registered certification marks owned by International Institute of Business Analysis. Certified BusinessAnalysis Professional , Certification of Competency in Business Analysis , Endorsed Education Provider , EEP and the EEP logo are trademarksowned by International Institute of Business Analysis.

CONTINUING ANDPROFESSIONAL EDUCATIONREGISTRATION FORMDePaul UniversityMANAGEMENT DEVELOPMENT CENTERPROGRAM AND COURSESNameDate of BirthHome AddressCityStateHome PhoneHome EmailWAYS TO REGISTERZipOnline:cpe.depaul.edu/mdcEmployer TitleBusiness AddressCityStateBusiness PhoneBusiness EmailFaxZipWalk in:14 East Jackson Blvd., Suite 1010Preferred mailing address:HomeBusinessPreferred email address:HomeBusinessHow did you hear about us:EmailInternet SearchEventSocial MediaAdvertisementMailingWord of MouthEmployerProfessional Organization/AssociationApplicant — Detach here.Mail in:DePaul University, CPE1 East Jackson BoulevardChicago, Illinois 60604-2287Fax registration form to:(312) 362-8764Call:(312) 362-6300Othe

CONTINUING EDUCATION CREDITS Continuing Education Credits (CEUs) are nationally recognized units that signify postsecondary studies ineligible for traditional academic credit. Employers, relicensing agencies and other entities use CEUs to record hours of instruction required for career advanc