SimplyLife Cash Back Card User Guide

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USER GUIDESimplylife Cash Back Credit Cardsimplylife.ae

Simplylife Cash Back Credit CardVer.02/January2019USER GUIDE Introduction 01 Lifestyle Experiences 02 Enhanced Protection and Care 02 Convenience and Flexibility 03 Your Card Statement 05 e-Statements 06

Simplylife Cash Back Credit Card User GuideIntroductionBenefits you canbelieve in.Simplylife Cash BackCredit Card.Features you can benefit from on a day to day basis.That’s what a credit card should bring you. With the newSimplylife Cash Back Credit Card, you get cash back onspends as low as AED 1,000. Plus, movie tickets andmore. To know more about the Simplylife Cash BackCredit Card, read on.01

Simplylife Cash Back Credit Card User GuideLifestyle ExperiencesEnhanced Protection and CareCash Back ProgramCredit ShieldSimple 1% cash back on all retail purchases all yearround. Zero complication, all you have to do is makemonthly purchases worth just AED 1,000 and youwill be eligible for the cash back.Your Simplylife Cash Back Credit Card offers youprotection in case of permanent disability, criticalillness and involuntary loss of employment ordeath. To benefit, simply enrol in the Credit Shieldprogramme by paying a nominal monthly fee. Theprogramme also insures the card member againstrisk of death by any cause for up to AED 100,000.Free Movie TicketsOn monthly purchases worth AED 1,500 or more,you get two movie tickets free. There is no tediousprocess to redeem these tickets, simply buy twotickets anywhere in the UAE for any show and wewill give you cash back for the tickets (maximummonthly cash back for the tickets is AED 70).02Dining DiscountsEnjoy up to 25% discount at over 500restaurants across the UAE.

Simplylife Cash Back Credit Card User GuideConvenience and FlexibilityUtility Bill PaymentsYou can use your Simplylife Credit Card topay your utility bills (Etisalat, ADDC, DEWA,AADC, SEWA and Salik) effortlessly throughADCB Personal Internet Banking or throughADCB Mobile Banking, anytime, anywhere.School and College Fees PaymentsYou can make tuition fee payments with yourSimplylife Credit Card to over 300 educationalinstitutions in the UAE from the comfort ofyour office or home, any time. The paymentscan be made through ADCB Personal InternetBanking using your Simplylife Credit Card.03How to pay your utility bills or tuitionfees using ADCB PersonalInternet BankingVist www.simplylife.ae, log in to ADCB PersonalInternet Banking, Click on “Register”Fill in the required details and you are readyto get startedHow to pay your utility billsusing ADCB Mobile BankingTo register for ADCB Mobile Banking,please send REG followed by your fullSimplylife Credit Card number to 2626.For example: REG 123456030001 to 2626.Select “Utility Bills” or “School &College Fees” on left menu barSMS Bill PaymentS. NoUtility Bill PaymentKeywords and Sample Message1Abu Dhabi Distribution Company (ADDC)ADDC 12345678989 1502Al Ain Distribution Company (AADC)AADC 12345678989 1503Dubai Electricity Water Authority (DEWA)DEWA 123456789 1504Sharjah Electricity Water Authority (SEWA)SEWA 123456789 1505Etisalat Wasel RechargeTOPUP 0501234567 306Etisalat Wasel RenewalRENEW 0501234567 1007Etisalat GSMGSM 0501234567 1508Etisalat Dial Up InternetDIALUP 31300239 509Etisalat TelephoneDEL 026962222 10010Etisalat Al ShamilALSHAMIL 490100001 14911Etisalat E-VisionEVISION 800000040001 139Compose a new SMS asper the sample messageabove and send it to 2626.To use a specific accountor credit card, add the last6 digits of the accountor credit card number atthe end of the message.For example: TOPUP0501234567 30 030001

Simplylife Cash Back Credit Card User GuideConvenience and FlexibilityFast PayPersonal Payment PlanYou can now pay your Simplylife CreditCard bills free of charge at any of the ADCBbranches as well as select ATMs across the UAE.Alternatively, you can also pay at branches of AlAnsari Exchange, UAE Exchange, Lulu Exchangeas well as at ENOC/EPPCO fuel stations.Split your everyday purchase transactionsmade on your Simplylife Credit Cardat low interest rates and pay in easyinstalments of 6, 9, 12, 18 or 24 months.Balance TransferNeed cash against your available credit limit?Simply call us and receive a cheque at your doorstep. Benefit from a low interest rate and repayin easy Instalments of 6, 9, 12, 18 or 24 months.Transfer your outstanding balance from yourother bank’s Credit Card to your Simplylife CreditCard and save with amazingly low interest rates.Credit Card LoanFor detailed terms and conditions on each of the features and benefits provided on your Simplylife Credit Cardas featured in this section, please refer to the enclosed terms and conditions booklet or visit www.simplylife.aeAll terms and conditions are subject to change without prior notice. All offers are made availableon best effort basis and at the sole discretion of ADCB. ADCB makes no warranties and assumes noliability in respect to the products and services provided by the vendors/partners/service providers.For more information, please call Simplylife on 600 545 545 or visit simplylife.ae04

Simplylife Cash Back Credit Card User GuideYour Card Statement1. Statement Date: This is the dateon which your statement will begenerated; all transactions receivedand posted up to this date, from thedate of your previous statement, willappear in this statement.2. Payment Due Date: To keep yourSimplylife Credit Card current andmaintain a good credit record withthe bank, your payment must reachus before this date. Cheques shouldreach us 5 days before the due date.3. Card Number: This is your SimplylifeCredit Card number.4. Total Amount Due AED: This signifiesthe total amount outstanding onyour card including purchases, cashadvances, other charges and interest.5. Minimum Payment Due AED: This isthe minimum amount you need to payto keep your card current.6. Enter Payment Amount: This is theplace where you enter the paymentamount you would like to makeagainst the Total Amount Due. Theamount can be the Minimum PaymentDue or a higher amount.7. Cardholder Name: This is your nameas it appears on the card8. Credit Limit AED: This signifies thetotal credit limit that has been madeavailable to you by Simplylife.059.Available Credit Limit: This signifiesthe credit available to you as at thestatement date. This is the differencebetween your Credit Limit and theamount that you have utilised.10. Past Due: This signifies the minimumamount that was due in the previousstatement but was not paid and hasbeen carried forward.11.Customer Selected Amount: This is theamount that you can select to pay; theminimum amount selected should beequal to the Minimum Payment Due, oryou can elect to pay a higher amount.12. Transaction Date: The date on whichthe transaction was made.13. Description: This provides details oftransactions made (such as purchases,cash advances, charges, credits andpayments).14. Amount: This is the monetary value inAED for a particular transaction.15. Customer communication box: Simplylifewill communicate product highlights orother related information here.For more information, please callSimplylife on 600 545 545 or visitwww.simplylife.ae

Simplylife Cash Back Credit Card User Guidee-StatementsGo Green with e-StatementSubscribe to Simplylife’s e-Statementservice and you are just a few clicksaway from greener banking.This free and secure service will automaticallysend you your regular statements byemail instead of through the post. Bymaking the simple switch to e-Statementsyou will be helping to save trees, whichis great news for the environment.06For added peace of mind, Simplylife’se-Statement comes with 128-bitencryption security complementedwith password protection making itsafe, secure and convenient.To subscribe simply log on to:ADCB Personal Internet Banking and click“e-Statements” under “Other Services”.

Card bills free of charge at any of the ADCB branches as well as select ATMs across the UAE. Alternatively, you can also pay at branches of Al Ansari Exchange, UAE Exchange, Lulu Exchange as well as at ENOC/EPPCO fuel stations. Balance Transfer Transfer your outstanding balance from your other bank’s Credit Card to your Simplylife Credit