Transcription
1DISTRICT INFORMATION SERVICESTECHNOLOGY PLAN2016-2018Reviewed by Technology Coordinating Council, September 15 & October 20, 2015Reviewed by Technology Coordinating Council, June 14, 2016Reviewed by Information Services Department, June 21, 2016Reviewed by Technology Coordinating Council, June 14, 2016May 24, 2016 Update
2May 24, 2016 Update
3Information Services Technology Plan Development ProcessReview DistrictMissionStatementReviewNOCCCDDistrict I.S.Technology Plan2011-2015 todetermine whatwill continue innew plan thatmeets MissionReview:Chancellor’s GoalsDistrict Wide StrategicPlansCampus PlansDistrict ServicesAdministrative ReviewsTCC Issues ListTo find technology basedinitiatives required tomeet the goals in eachreviewed planConsolidate TechnologyMap, Plan Initiatives &Carryover Activities tocreate the I.S.Technology Plan 20162018Present to TechnologyCoordinating Councilfor input in September2015Present toChancellorDecember 2015May 24, 2016 UpdateDevelop TechnologyMap using GartnerHype Cycle andexisting I.S. Projectsat retreatValidate TechnologyMap duringDocumentation Week2014
4District Strategic Directions 2011- 2020District Strategic Direction 1. The District will annually improve the rates of completion fordegrees, certificates, diplomas, transfers, transfer-readiness requirements, and courses.District Strategic Direction 2. The District will annually make progress toward eliminating thedocumented achievement gap among race/ethnicity groups.District Strategic Direction 3. The District will annually improve the success rate for studentsmoving into:- The highest level possible credit basic skills courses in mathematics, English, andEnglish-as-a-Second-Language from noncredit basic skills instruction in the samediscipline and- College-level courses in mathematics, English and English-as-a-Second-Language fromcredit basic skills courses in these disciplines and- The next higher course in the sequence of credit or noncredit basic skills courses inmathematics, English and English-as-a-Second-Language.District Strategic Direction 4: The District will implement best practices related to planningincluding transparent decision-making processes, support of strategic and comprehensiveplanning activities at campus and District levels, and the allocation of resources to fundplanning priorities.District Strategic Direction 5: The District will develop and sustain collaborative projects andpartnerships with the community’s educational institutions, civic organizations, andbusinesses.May 24, 2016 Update
5District Strategic Direction 1. The District will annually improve the rates of completion for degrees, certificates, diplomas,transfers, transfer-readiness requirements, and courses.Information Services Objective 1.1Provide tools/systems to assist in monitoring and tracking improvements in completion rates for degrees, certificates, diplomas, transfers,transfer-readiness requirements, and courses.Action Items forI.S. Objective 1.1ResponsiblePartyTargetCompletion Date1.1.1. Redesign the SPMS (enrollmentmanagement) system to incorporateSCE data and implement SPMS2 tobetter support enrollmentmanagement effortsManager, ITApplicationsSupport inconsultation withVice Chancellor,EducationalServices andTechnology andITPI staffSpring 2016System currently in test statusbeing reviewedLive during Summer 20161.1.2. Improve the InstitutionalEffectiveness report and onlinesystem to report effectively regardingcompletion ratesManager, ITApplicationsSupport inconsultation pring 2016CompletedContinue to monitor forneeded changes1.1.3. Implement ability to trackstudent cohort completion rates1.1.3.1. Provide ability to view cohortdata in myGateway1.1.3.2. Provide ability tocommunicate with cohort groupsusing targeted announcements inmyGatewayManager, ITApplicationsSupport inconsultation withDistrict andcampus researchstaffFall 2016Virtual environment underdevelopment to provide thiscapability; estimatedcompletion of new environmentis Fall 2016Full implementation willextend into Spring 2017May 24, 2016 UpdateYearly OutcomeImplications for NextYear’s Action Plan
6District Strategic Direction 1. The District will annually improve the rates of completion for degrees, certificates, diplomas,transfers, transfer-readiness requirements, and courses.Information Services Objective 1.2Provide, maintain and improve systems that support student learning.Action Items forI.S. Objective 1.2ResponsiblePartyTargetCompletion Date1.2.1. Complete enhanced integrationof data between Banner andBlackboard for Cypress and FullertonManager, ITTechnicalSupport inconsultation withDistanceEducationCoordinatorsSpring 20161.2.2. Explore the implementation ofload balancing for FullertonBlackboard to support use of systemfor every courseManager, ITTechnicalSupportFall 20161.2.3. Upgrade the Cypress CollegeCulinary Arts Point of Sale System tobetter prepare students for careersManager, ITTechnicalSupport1.2.4. Explore the use of gamificationof systems to support studentlearningManager, ITApplicationsSupport1.2.5. Provide systemchanges/updates necessary tosupport the Mortuary ScienceBachelors’ Degree program at CypressCollegeManager, ITApplicationsSupport inconsultation withthe ViceChancellor,EducationalServices andTechnologyMay 24, 2016 UpdateYearly OutcomeImplications for NextYear’s Action PlanFullerton complete; Cypressrequested this be put on holdResume work when Cypressis ready to proceedInvestigation continuesNo changeSpring 2016CompletedNone2017-2018N/AN/AWork has begun with SIGconsultantsOn target for completionFall 2017Fall 2017
7District Strategic Direction 2. The District will annually make progress toward eliminating the documented achievement gapamong race/ethnicity groups.Information Services Objective 2.1Provide tools/systems to assist in monitoring and tracking improvements in the reduction of the achievement gap among race/ethnicity groups.Action Items forI.S. Objective 2.1ResponsiblePartyTargetCompletion Date2.1.1. Improve the InstitutionalEffectiveness report and onlinesystem to report effectively regardingachievement gap progressManager, ITApplicationsSupport inconsultation pring 20162.1.2. Implement ability to trackstudent cohort data to track progressin eliminating the achievement gap2.1.2.1. Provide ability to view cohortdata in myGateway2.1.2.2. Provide ability tocommunicate with cohort groupsusing targeted announcements inmyGatewayManager, ITApplicationsSupport inconsultation withDistrict andcampus researchstaffFall 2016May 24, 2016 UpdateYearly OutcomeImplications for NextYear’s Action PlanCompletedContinue to monitor forneeded changesVirtual environment underdevelopment to provide thiscapability; estimatedcompletion of new environmentis Fall 2016Full implementation willextend into Spring 2017
8District Strategic Direction 3. The District will annually improve the success rate for students moving into:-The highest level possible credit basic skills courses in mathematics, English, and English-as-a-Second-Language from noncredit basic skillsinstruction in the same discipline andCollege-level courses in mathematics, English and English-as-a-Second-Language from credit basic skills courses in these disciplines andThe next higher course in the sequence of credit or noncredit basic skills courses in mathematics, English and English-as-a-Second-Language.Note: The following Objective is not limited to the specific basic skills items in the District Strategic Direction but will be used for all programs.Information Services Objective 3.1Provide tools/systems to assist with the improvement of students success rates.Action Items forI.S. Objective 3.1Responsible PartyTargetCompletion DateYearly OutcomeImplications for NextYear’s Action Plan3.1.1. Complete rollout ofeducational planningsystem (DegreeWorks) forstudent useDistrict Director,Information Services inconsultation with ViceChancellor, EducationalServices and Technologyand DegreeWorksManagement TeamSpring 2016Live for counselors in 2015; Softlaunch for students June 10; Fulllaunch Fall 2016Upgrade to SEP version willbe done subsequent to Fall20163.1.2. Implement an onlinecatalog/scheduleManager, IT ApplicationsSupport in consultationwith Vice Chancellor,Educational Services andTechnology and campusand District curriculumstaffSummer 2016Consultant hired; key staff sentto training conference; vendortime scheduledImplementation will beginSummer 20163.1.3. Implement Districtwide Grade book capabilityfor use by facultyManager, IT ApplicationsSupport in consultationwith Faculty SenatesFall 2016Completed the negotiations forcampuses to use Blackboard forall courses; CompletedEach campus willimplement as needed3.1.4. Provide an onlineappointment schedulingsystem District-wideManager, IT ApplicationsSupport in consultationwith Student TeamSpring 2016 forDSS; other units tofollowDSS on target to go-live withClockwork; other units areexploring the use of ClockworkContinue rollout to otherunits as they adopt theproductMay 24, 2016 Update
9District Strategic Direction 3. The District will annually improve the success rate for students moving into:- The highest level possible credit basic skills courses in mathematics, English, and English-as-a-Second-Language fromnoncredit basic skills instruction in the same discipline and- College-level courses in mathematics, English and English-as-a-Second-Language from credit basic skills courses in thesedisciplines and- The next higher course in the sequence of credit or noncredit basic skills courses in mathematics, English and English-as-aSecond-Language.Note: The following Objective is not limited to the specific basic skills items in the District Strategic Direction but will be used forall programs.Information Services Objective 3.1Provide tools/systems to assist with the improvement of students success rates.Action Items forI.S Objective 3.13.1.5. Expand use ofInstitutional Effectivenessreports to include additionalcategories as defined by theInstitutional EffectivenessCoordinating Council (i.e.Supplemental Instruction,etc.)3.1.6. Expand use ofComevo online orientationsystem as defined byStudent Team (i.e. Veterans,etc.)3.1.7. Implement newversion of ARGOS reportingtool to include dashboardsResponsible PartyTargetCompletion DateDistrict Director,Information Services inconsultation withInstitutional EffectivenessCoordinating CouncilSpring 2017Manager, IT ApplicationsSupport in consultationwith Student TeamFall 2016Manager, IT ApplicationsSupport in consultationwith District and campusresearch staffSummer 2016May 24, 2016 UpdateYearly OutcomeImplications for NextYear’s Action PlanN/AN/ACampus staff continue toimplement Comevo as needed;this will be ongoing as they findnew uses for the productContinue rollout as dictatedby the campus staffNear completion; technicalimplementation on target forSummer 2016End user rollout begins Fall2016
10District Strategic Direction 3. The District will annually improve the success rate for students moving into:- The highest level possible credit basic skills courses in mathematics, English, and English-as-a-Second-Language fromnoncredit basic skills instruction in the same discipline and- College-level courses in mathematics, English and English-as-a-Second-Language from credit basic skills courses in thesedisciplines and- The next higher course in the sequence of credit or noncredit basic skills courses in mathematics, English and English-as-aSecond-Language.Note: The following Objective is not limited to the specific basic skills items in the District Strategic Direction but will be used forall programs.Information Services Objective 3.1Provide tools/systems to assist with the improvement of students success rates.Action Items forI.S. Objective 3.13.1.8. Implement businessintelligence system forstudent success (Pilot)Responsible PartyTargetCompletion DateDistrict Director,Information Services inconsultation with ViceChancellor, EducationalServices and TechnologyMay 24, 2016 UpdateSpring 2017Yearly OutcomeCounselor hired to lead project;implementation in progressImplications for NextYear’s Action PlanOn target for Spring 2017implementation
11District Strategic Direction 4. The District will implement best practices related to planning including transparent decision-makingprocesses, support of strategic and comprehensive planning activities at campus and District levels, and the allocation ofresources to fund planning priorities.Information Services Objective 4.1Provide more comprehensive decision-making tools and systems.Action ItemsI.S. Objective 4.1Responsible PartyTargetCompletion Date4.1.1 Implement datawarehouseManager, IT ApplicationsSupport in consultationwith District and campusresearch staffSummer 20164.1.2. Expand use ofmyGateway (next version)for communication withstudents and staffManager, IT ApplicationsSupport in consultationwith District Director,Public and GovernmentalAffairs and campusDirectors of CampusCommunicationsFall 2016May 24, 2016 UpdateYearly OutcomeImplications for Next Year’sAction PlanVirtual environment underdevelopment to provide thiscapability; estimated completionof new environment is Fall 2016;some researchers are using thisnow in a test environmentComplete rollout as dictatedby Research TeamAssessment of new productuse in NOCCCD environmentcomplete; technical workunderwayOn target for Spring 2017rollout
12District Strategic Direction 4. The District will implement best practices related to planning including transparent decision-makingprocesses, support of strategic and comprehensive planning activities at campus and District levels, and the allocation ofresources to fund planning priorities.Information Services Objective 4.2Support best practices in strategic and comprehensive planning with appropriate systems and expertise.Action Items for I.S.Objective 4.2Responsible PartyTargetCompletion DateYearly OutcomeImplications for Next Year’sAction Plan4.2.1 Support Bond Projectactivities by monitoring andassisting with theimplementation of theTelecommunicationsStandards as adopted bythe Board of TrusteesManager, IT TechnicalSupport in consultationwith District and campusFacilities staffOngoingParticipating as needed;initial kickoff meeting held;implementing technology forBond Management firm asrequested; responding toinquiries regardingTelecommunicationsStandards as requiredOngoing project4.2.2 Assist in theevaluation of and if requiredthe implementation of aPlanning Tool District-wide(Perform)District Director,Information Services inconsultation with the ViceChancellor, EducationalServices and Technology2017-18Presented to Chancellor’sStaff; no interest at this timeRevisit this need in 2017-18May 24, 2016 Update
13District Strategic Direction 4. The District will implement best practices related to planning including transparent decision-makingprocesses, support of strategic and comprehensive planning activities at campus and District levels, and the allocation ofresources to fund planning priorities.Information Services Objective 4.3Lead and/or participate in District-wide collaborative projects to improve services and/or efficiencies.Action Plan forI.S. Objective 4.3Responsible PartyTargetCompletion DateYearly OutcomeImplications for NextYear’s Action Plan4.3.1. Evaluate andimplement collaborativeprojects including: Storage sharing Server sharing Wi-Fi infrastructure Networkinfrastructure Shared DNS Active Directory Single Sign On –CentralizedAuthenticationincludingdetermination ofDistrict-wide UserID and Password Others as identifiedDistrict Director,Information Services inconsultation with DistrictTechnology RoundtableOngoing as neededSigned contract with OCDE touse their offsite location inChandler, Arizona and offeredthis to all campuses; focus onNetwork Refresh across thedistrict to include wired,wireless, phone and videosupport; implementing SingleSign-on across the District;collaborating on District-widelist servs; discussing studentemail options; reviewing jobdescriptions across the District;implementing shared featuresin O365 including Free/Busy;Messaging and DocumentsharingEfforts to collaborate willcontinue4.3.2 Implement Bondfunded District-widenetwork for wired andwireless connectivityDistrict Director,Information Services inconsultation withTechnology CoordinatingCouncil2017-18Project approved by Board; 13M set aside; Phase IAssessment underway with RFQout to vendorsComplete Phase I –Assessment; initiateDesign, Procurement andImplementation phasesbased on findings inAssessment Phase; ontarget for 2017 completionMay 24, 2016 Update
14District Strategic Direction 4. The District will implement best practices related to planning including transparent decision-makingprocesses, support of strategic and comprehensive planning activities at campus and District levels, and the allocation ofresources to fund planning priorities.Information Services Objective 4.4Provide better tools/systems to help staff across the District to be more effective and efficient.Action Plan forI.S. Objective 4.4Responsible Party4.4.1. Retire theunsupported and outdatedMAPPER system andtransition Benefits and LoadBanking to Banner4.4.2. Complete payrollprocess refresh including: Time & Attendance Staff Assignment Interface to county Other as needed4.4.3. Provide online formsas requested by alldepartments4.4.4. Implement digitalstorage system for HumanResources/Finance/etc.Manager, IT ApplicationsSupport in consultationwith Vice Chancellor,Human Resources4.4.5. Expand the use of theRegroup communicationtool for informationalmessagesTargetCompletion DateManager, IT ApplicationsSupport in consultationwith Vice Chancellor,Human Resources and ViceChancellor, Finance andFacilitiesFall 2016Summer 2016Yearly OutcomeImplications for NextYear’s Action PlanWork in progress to movebenefits/payroll functions offthe system; other projects havetaken priorityOn target for Spring 2017Analysis, design andimplementation work inprogressExpected to complete inFall 2016Manager, IT ApplicationsSupport and staffOngoingResponding to requests aspresentedNo changeManager, IT ApplicationsSupport in consultationwith District Services staffFall 2016Student services completed; HRin progress to archive allpersonnel files; work to begin inFinanceComplete HR and Financeprojects in Fall 2016District Director,Information Services inconsultation with DistrictDirector, Public andGovernmental Affairs andVice Chancellor, ES&TSpring 2016TCC completed draft policy touse Re-group for approvedinformational messaging;current PIO’s are reviewingdraftExpected completion in Fall2016; PIO’s need tocomplete their review andmove forward to DCC forapprovalMay 24, 2016 Update
15District Strategic Direction 4. The District will implement best practices related to planning including transparent decision-makingprocesses, support of strategic and comprehensive planning activities at campus and District levels, and the allocation ofresources to fund planning priorities.Information Services Objective 4.4Provide better tools/systems to help staff across the District to be more effective and efficient.Action Plan forI.S. Objective 4.4Responsible PartyTargetCompletion DateYearly OutcomeImplications for NextYear’s Action Plan4.4.6. Implement aprofessional developmenttracking systemManager, IT ApplicationsSupport in consultationwith Vice Chancellor,Human Resources andDistrict Director, RiskManagementFall 2016Demos completed of twoproductsExpected implementationFall 20164.4.7. ImplementProfessional Service andTemporary EmploymentAgreements onlineManager, IT ApplicationsSupport in consultationwith Vice Chancellor,Human ResourcesFall 2016N/AN/A4.4.8. Augment or replaceemail messaging with othermeans of communicationsuch as myGateway/Office365/etc.Manager, IT TechnicalSupport in consultationwith District Directo
Upgrade the Cypress College Culinary Arts Point of Sale System to better prepare students for careers Manager, IT Technical Support Spring 2016 Completed None 1.2.4. Explore the use of gamification of systems to support student learning Mana
