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Case StudyHilldrup Moving & StorageUpgrades to Cloud-BasedData Solution, AdvancingData Security and RecoverySpeed over Tape Backup¾¾Third-largest United Van Lines Agent¾¾Multiple Virtual and Physical Servers including alegacy AS/400 environment¾¾Multiple business applications including MoversSuite (based on SQL) as well as files from MSWord, MS Excel, and VMware Virtual MachinesHilldrup Moving & Storage Upgrades to Cloud-Based Data Solution, Advancing Data Security and Recovery Speed over Tape Backup

SUMMARYRelocation services company Hilldrup Moving & Storage, Inc., had traditionally protected the dataat its corporate headquarters in Stafford, Virginia and regional offices in Orlando, FL, Greenville,SC, Raleigh, NC, Charlotte, NC, Richmond, VA and Stafford, VA—using a tape-based backupsystem. But with an IT infrastructure that includes 28 virtual servers across 5 host servers and 15legacy physical servers, the company found its primary data-protection method of tape technologyineffective and risky. Tapes had to be transported offsite for storage, and data was at risk for loss,both through natural disaster and user error. With tape backup, some recoveries would inevitablyfail, so IT would have to rebuild data from multiple tapes. This tedious process often took daysand kept IT staff from working on more pressing projects. So in 2010, Hilldrup began researchingcloud-based data recovery systems in an effort to replace the inefficiencies of tape. After athorough review of cloud-based data recovery technology, the company decided to switch toaward winning Yotta280 Inc.’s cloud backup service powered by Asigra.CUSTOMER OVERVIEWHilldrup Moving & Storage, the third-largest United Van Linesagent with headquarters in Stafford, Virginia, has a 100-yeartradition of delivering quality and excellence in the movingand storage industry. Serving clients globally as well in localmarkets, Hilldrup is uniquely positioned to deliver industryleading relocation and logistics services, from corporateaccounts and residential moving to international, commercial,and government/military relocations. With a fiduciary dutyto protect client data and many end customers that Hilldrupserves concerned about data safety, Hilldrup was dissatisfiedwith the company’s tape-based backup system, which exposeddata to risk during transport to offsite storage. When datarecovery was needed, the process could take days, which wasan inefficient use of IT support staff. Hilldrup was ready to makea switch to a more secure and resilient solution to save timeand improve operational performance.BUSINESS SITUATIONAs the Vice President of Information Services at HilldrupMoving & Storage, Roger Carroll had inherited a tape systemfor backup and recovery when he joined the company. Yet,Carroll quickly realized that data protection was ineffectiveusing tape technologies, exposing the data that was siloed inthose systems to potential catastrophes large and small. Inaddition to the inevitability of data loss from user errors, thecompany’s headquarters location in Stafford, Virginia, hadpreviously experienced natural disasters including hurricanes,tornados, and earthquakes. Because of these possibilities, theunreliable tape solution in place was keeping Carroll awake atnight as he worried about the risks to data accessibility.Hilldrup needed to protect in excess of 3TB of native data atthe company’s Virginia headquarters plus six remote locations inOrlando, FL; Atlanta, GA; Greenville, SC; Raleigh-Durham, NC;Charlotte, NC and Richmond, VA. The company had a varietyof data types to protect, from business applications includingMoversSuite based on SQL and other instances of SQL thatrequired backup, as well as a daily litany of files from MS Word,MS Excel, and VMware virtual machines.The data resided on a virtualized server infrastructure thatincluded 28 virtual servers across 5 host (physical) servers, 15legacy physical servers (not virtualized), and a legacy AS/400environment. Hilldrup’s IT environment consisted of PCs,tablets, and thin client devices.Within this data-driven environment, IT staff found that datarecovery often took days of the department’s time using thetape-based system. In response, Hilldrup began working withIT services provider, Yotta280, in 2010 to deploy a cloudbased data recovery solution powered by Asigra. An entrustedAsigra partner since 2006, Yotta280 is an IT provider basedin Jacksonville, Florida, that offers public, private, and hybridcloud backup and disaster recovery models to the enterpriseand SMB markets. The new backup technology delivered byYotta280 promised to return precious IT resources by offeringdramatically faster and more reliable backup and recoverieswithout the cumbersome management or time requirements oftape solutions.Hilldrup Moving & Storage Upgrades to Cloud-Based Data Solution, Advancing Data Security and Recovery Speed over Tape Backup

ENVIRONMENT“Growth and security are important to Hilldrup, and our IT staff isvery focused on ensuring that end-customer data is as secure asit can be. The only way to reliably ensure that the data was trulyprotected was to make a switch to a more secure and resilientsolution than tape technologies could provide. That solution wasthe Asigra-Yotta280 cloud backup solution, which has offered usa great return on our investment.¾¾Protecting a total of 3 TB ofnative data across a combination ofphysical and virtual servers¾¾Data under protection located atcorporate headquarters in Stafford,Virginia, and at additional offices inOrlando, FL; Atlanta, GA; Greenville,SC; Raleigh-Durham, NC; Charlotte,NC and Richmond, VARoger CarrollVice President, Information Services¾¾Primary backup targets include28 virtual servers across 5 host(physical) servers, 15 legacyphysical servers (not virtualized),and a legacy AS/400 environment¾¾Protecting a variety of data typesfrom business applications thatinclude MoversSuite (based onSQL) and other instances of SQL,as well as files from MS Word, MSExcel, and VMware virtual machines.”Hilldrup Moving & StorageSOLUTIONThe Yotta280 cloud backup solution was installed in a hybrid configuration with bothlocal and remote recovery capabilities. This included over 3TB of data on Hilldrup’s28 virtual servers across 5 host servers and 15 legacy physical servers. The localrecovery solution used a dedicated appliance provided by Yotta280.The solution delivered by Yotta280 is powered by Asigra Cloud Backup software,the industry’s leading cloud-based data recovery software with over one millioninstallations worldwide. The software is built for efficient operation and easilyintegrates with public, private, and hybrid cloud architectures. Asigra’s agentlesssoftware architecture provides for simple deployment and hands-free managementwhile providing advanced features that include global deduplication, automatedmass deployment, autonomic healing, and validation restore capabilities. Hilldruphighlighted the following capabilities as key factors for selecting the solution:¾¾Support for both physical and virtualized IT environments¾¾High-performance local and remote backup and recovery¾¾Reliable data recovery with backup sets replicated at multiple sites¾¾NIST FIPS 140-2 certified security with AES-256 encryption in-flight and at-rest.RESULTSHilldrup Moving & Storage began using the Yotta280 backup service powered byAsigra in 2010, and was immediately impressed with Yotta280’s excellent service, andknowledgeable, accessible, and friendly staff. Now 3.5 years since its cloud backupdeployment, Hilldrup’s IT department appreciates Asigra’s comprehensive feature set,including its agentless architecture which reduces the processing burden on its virtualserver farm, allowing users to access the network without delays.ASIGRA CLOUD-BASED DATARECOVERY DELIVERS¾¾Single integrated solution for alldata protection needs¾¾Policy-based protection basedon the user’s IT environment andrecovery requirements¾¾Optimization of IT resources forenhanced utilization¾¾Data encryption that secures datain-flight and at-rest¾¾High-performance data recoverycompared to tape.Hilldrup Moving & Storage Upgrades to Cloud-Based Data Solution, Advancing Data Security and Recovery Speed over Tape Backup

In addition to quick and easy data restoration, other benefitsthat Hilldrup has enjoyed since implementing the AsigraYotta280 solution include:¾¾Hands-free operation; no more manual headaches¾¾High reliability—backup and restore capabilities have been100% successful to date¾¾Redundant backup vault for extra peace of mind¾¾All data is encrypted for customer security.This more modernized approach to data protection hasincreased the efficiency of the organization dramatically. Byusing Yotta280’s cloud backup service, Carroll conservativelyestimates a time savings averaging 80 man hours per year—an excellent return on investment. This is largely due to theexceptional recovery performance of Asigra Cloud Backupcompared to tape, recovering data in minutes versus days.Additionally, the Yotta280 backup service powered by Asigra iseasy to implement and delivers hassle-free management whichallows the IT team to focus more time on other projects as theyare no longer bogged down by rebuilding data from multipletapes and other recovery hassles.“Our goal as an advisor to Hilldrup Moving &Storage was to help provide the company withlocal and remote recovery capabilities for rapidrecovery and the ability to quickly replicatethe IT environment in the event of a disaster.Yotta280’s full-service management alleviatescustomer concerns with respect to datarecovery, providing painless deployment, easeof use, and efficient management.”Terry FieldsPresident and CEOYotta280“The recovery performance with Asigra CloudBackup is exceptional, and Yotta280’s serviceand support have been excellent. Gone are thedays of taking tapes offsite to Iron Mountainfor storage, or needing to bring severalversions of tape in for recoveries because ofinevitable backup failure. Data that used totake days to recover now is back in minutes. Ivalue the Yotta280 solution so much that I’verecommended it to other colleagues.”Roger CarrollVice President, Information ServicesHilldrup Moving & StorageHilldrup Moving & Storage Upgrades to Cloud-Based Data Solution, Advancing Data Security and Recovery Speed over Tape Backup