Cox Digital Telephone Rates

Transcription

No equipment warrantkls aro pwvided under this pian. Customer wilt be charged 'Of servk:e call due tofaUed self-inmalJ. 20iscovery Tier is tree with the Movie, Variety, porta & tnfo tiers Of Paquete latino.3o1gltal Galeway required. 4Cable modem· rental or purchase required. service may not be available Inall areas. 5 41.99 service cal charge may apply 10 non-CSAP custO Tlf f; fee Is waived Wservice issue IsCall Forwarding - Remote AccessCall Forwarding on Call WaitingCall Number Block - per callCall Retum Last Number Inboun Call TraceCall WaitingCaller IDCaller ID Per Use BlockingLong Distance AlertLine Number Blocki'riority Ringing 5Distinctive RingSelective Call AcceptanceSelective Call FOIWardingSelective Call Rej ionThree Way Calling9001976 RestrictionToll RestrictionSpeed Dial 8Voice MailVoice Mail PagerHome Office, Voice Mall and faxrelaled to Cox equipmenl.Rates and programming subte ;t to mange wfthout notK;e.Cox Digital Telephone RatesCalling PackagesCox Unlimited Connection· 44.9512-Produet Bundle· 49.951Phone Only' 39.9513-Product BundleIncludes unlimited local and nalionwide Cox LO, plus these16 leatures (Voice Mail is optional): Call FOIwarding Call Waiting' Speed Dial 8 Caller 10· Three-Way Calling Call Return Busy Une Redial· Selective Call Acceptance Selective Call Rejection Call Forwarding - Busy Call Forwarding - No Answer' Call FOIWarding on Call Waiting Priority Ringing' Long Distance Alert Call Waiting 10 Selective Call Forwarding' Voice MailConnectlon-100Includes 100 Cox LO minutes per month, plus a low 5 centsper minule thereafter for in-state and slale-Io-stale cafls anytime,and Ihese 16 features plus Voice Mail: Call Forwarding Call Waiting' Speed Dial 8 Caller ID Three-Way Calling Call Retum Busy Une Redial' Selective Call Acceptance Selective Call Rejection' Call Forwarding - Busy Call FOIWarding - No Answer' Call FOIWarding on CaD Waiting Priority Ringing' Long Distance Alert· Call Wailing 10 Selective Call Forwarding' Voice Mail 34.90Call Manager Package Primary Line Voice Mail Call Wailing' Caller 10 24.95 4.50 325No charge 3.90N/A 3.45 7.40No charge 3.15No charge 2.70 3.50 3.60 3.60 3.60 3.40No charge t.50 1.40 4.95 6.95. 8.95N/AN/AN/A 070 1.00N/AN/AN/AN/AN/AN/ANlAN/AN/AN/A 0.70N/AN/AN/AN/AN/AN/AInstallatlonlOne TIme ChargesActivation (1 st line)2nd Line3rd 14th LineDeposit (when reqUired)Account Changes (per billing record change)Directory Changes/Change ListingReconnect (il 011ly soft disconnect)Transfer - 1st UnaTransler - Addl Unes';. Additional jack (same trip) not wiredAdditional jack (separate trip)PIC (Long Distance Provider) ChangeLPIC (Local Toll Provider) ChangeTelephone Number ChangeFeatures (add/change) per lineVoice Mall InstanationService call for Non-CSAP customerRetumed Check ChargeEu1lJI:UlIncludes the following 16 fealures: 14.95 Call Forwarding' Call Waiting' Speed Dial 8 Caller ID Three-Way Calling' Call Return' Busy Une Redial Selecfive Call Acceptance' Selective Call Rejection' CallForwarding· Busy' Call Forwarding - No Answer' Call Forwardingon Call Waiting' Priority Ringing· Long Distance Alert· Call Waiting ID Selective Call ForwardingSolullonslortlal Install After Inilialln*lllNo chargeN/A 29.95 29.95 29.95 29956 100.00N1AN1A 9.00NlA 10.80N/A 25.00NlA 29.95NlA 29.95No charge 29.95N1A 29.95NlA 5.00 7NlA 5.00 7N/A 9.00N1A 900NfA 9.95 41.99 8 20.00DIrectory & Operator ChargesDirectory Assistance Call Completion (DACC) 0.75 (up to 3 free DACC calls permonth, 0.75 per call thereafter)Control Plus - Includes these features: Call Return Priority Ringing' Long Distance Alert· Call Waiting 10 9.95Call Waiting 10 - 9.95Intemal Voice Port 4.951month3.951monthaUowed.Lost Eoulpment CI!arguCaD Waiting· Caller 10Long J)jstance and lnt&matlonal Calling 1Cox Long Distance· .10 per minuteSimply 5 Savings Plan'''' - .05 per minuteInternational Savings PlusSM rates vary per countryMexico 120120 minutes and each additional minlrte is .ll/minuteMexico 240240 minutes and each additional minute is .1 OIminuteAsian Pactflc 6060 minutes and each additional mi"lrte is .06-.221minutePhilippines 6060 minutes and each additional minute is .l31minlrteMi Conexion Latina 6()SM60 minlrtes and each additional minute is .14-.361minute lCox Connections or primary flaHale line also reqUired and priced separately. 2Total of lour lines 22.951month7.951month 8.951month 6.951month3wirir'lg coverage applies to Cox- and customeH)wned wiring in single family and other selecthousing. Subscription to the SeMce Assurance Pian from Cox required, which is billed monthly andin advance. Your ptan subscript)on wilt be cancelled without notice it no Cox service IS being provided 10the , or if any misuse Of abuse of the plan services oc::x:urs., or if a hazard or danger 10 theperson or property exists whk::h couk1 prevent Cox technicians from pertormlng their work in a salemanner. Your plan subscription may also be suspended or discontinued upon notice lor nonpaymentNo equipment rrantie5 am provtded under this plan. Customer wit! be charged tor servico call duoto taied seJf tnsta)l, a dmum charge on a per use basis is 4.90 per feature, per month. 5PriorityRWlging on up to 31 phone numbers. &rhe interest on customer depostta for telephone ls .1 % per VAseC. 7Waived it customer is swi1ching to Cox PtC or LPIC lrom a different provider. Also'Waived within30 days ot 'e number actwation. 8 41.99 service call charge may apply to non·CS,A,P customer: 11 .951month 223.00lee is waived it servk:e issueMonthlY ChargesPhone lines (each)2Cox Service Assurance Plan 3Non Listed in DirectoryNon Published in Directory or 411Additional Directory Listing 12.90 Rates and Pl:)ckage pricing3.991.061.711.12ts relaled to Cox equipmentsubtect to change. Telephone sOMce provided by Cox VirginiaTeleorn,Inc. Prices exclude applicab4e taxes, fees, equipment & surchargoo. Rales subject 10 ctHil ge. Servicemay not be availabkJ In all areas. Available in Cox wired, servlceab locations. Extended aroa callinglees range from .02 . .04 per minute depending 00 lime of day and day of the week. Lale paymentcharge, II applicatHe. is 1.5% of the totat unpaid balanco, calculated monthly. Some fealuros nolavailabfe in all areas. Other restrictions appty. C2OO6 Cox Communtcalions, Inc. All rights reservedA-la-carte featul'llsAnonymous Call RejectionBusy Line RediarlCall ForwardingCall Forwarding BusyCall Forwarding - No AnswerM2nth.IYNo charge 1.80 3.40 3.15 3.15 N1A 0.70NlAN1AN/A45

On DEMAND - Channel 1ANALOG LIMITED BASIC 9303132343637384143'AlsoTelefutura (WMDO)'WDCW 50'WRC 4 - NBC'Channel 34 without receiverWnG 5 - FOX'Channel 35 without receiverMHz1WJLA 7- ABC'Channel 37 without receiverNews Channel 8WUSA 9 - CBS'Channel 39 without receiverFairlax Cable AccessCities of Fairlax / Falls ChurchLeased AccessUnivision (WFDC)'i Independent ChannelFairlax County GovernmentTBS'George Mason UniversityNVCCWDCA My20'FCPS Red Apple 21WMPTTowns of Herndon / ViennaQVCFCPS Community ClassroomWETA'TV SuperstoreShopNBCFPA International AccessWGN'WHUTHSNChannel 4 without receiverC-SPAN3 / Leased AccessFPA Community BoardChannel 7 without receiverCable MarketplaceC-SPANC-SPAN2available in digital.hl 'TEDEXPANDED BASICSERVICE (available in analog & dlgitaO53Spike TV54Speed ChannelESPN 255ESPN5657 Comcast SportsNel58LifetimeHGTV (CFP)5960Food 94100101102CNBCThe Weather ChannelCNN Headline News (CFP)CNNFox NewsDiscovery ChannelDiscovery HealthThe Learning ChannelA&EThe History ChannelAnimal PlanetCourt TVUSA NetworkFX·Sci-Fi ChannelE! Entertainment TelevisionTV LandComedy CentralTravel ChannelTNTTelemundoGalavisionCartoon NetworkNickelodeon (CFP)The Disney Channel (CFP)American Movie ClassicsTurner Classic MoviesBravoABC FamilyMASNDIGITAL DISCOVERY TIEW150Discovery limes151Discovery Home152Discovery Kids (CFP)153The Science Channel (CFP)154Military Channel155Weatherscan (Local Radar) (CFP)156Noggin157NASA158Jewelry TV159Cable Marketplace II160National Geographic (CFP)161EWTN (CFP)162TBN (CFP)163TV Guide Channel'Included with any DigitallierDIGITAl MOVIE eEncore WesternsEncore Love StoriesEncore MysteryEncore ActionEncore DramaLifetime Movie NetworkWEDIGITAL VARIETY TIER214215LogoVH1 0231232233234235236237239240MTV JamsPBS Kids Sproul (CFP)Boomerang (CFP)Reality TVGSN (CFP)Toon DisneyFUSEBET on JazzEncore WAMISoap NetBBC AmericaOvationHistory InternationalThe Biography ChannelHallmark ChannelFine LivingStyle NetworkAmerican Life TVNicktoonsNick GASMTV HitsVH 1 ClassicsCMT Pure CountryTV OneDIGITAL SPORTS &INFORMATION TIE RSUSFox S ; ccer ChannelThe Golf ChannelESPN ClassicESPNewsDIY (CFP)NBATVNFL NetworkBloombergCNNiG4AZNWashington Korean TV (WKTV)Tennis ChannelFit TV (CFP)GolTVDIGITAL INTERNATIONALCHANNELS271272273274275276ARTZEE TVTV AsiaSBTNTFC (The FilipinO Channel)Bridges TVDIGITAL300301302303304305306310311PREMIUM HBOHBOHBOHBOHBOHBOHBOHBOHBOComedy Included wlHBOZone Included wlHBOSignature Included wlHBO2 Included wlHBOFamily Included wlHBOLatino Included wlHBO(West) Included w/l-lBOFamily (West) Included wlHBO

320321322323330331332333340341342CinemaxMoreMax Included wlGinemaxThrilierMax Included wlGinemaxActionMax Included wlGinemaxWMax Includad wlGinamax5 Star Max Included wlGinemax@ Max Included wlCinemaxOuterMax Included wlGinemaxShowtimeShowtime Too Included wlShowtimeShowtime Showcase IncluOOd343344360361370371372373374375SHO Extreme Included wlShowtimeSHO Beyond Included wi ShowtimeTMC Included wlShowtimeTMC Xtra Included wlShowtimeEncore (West) Included w/StarzStarzStarz Edge Included wlStarzStarz in Black Included wlSiarzStarz Kids & Family Included w/StarzStarz Cinema' Included w/StarzwlShowtimePAQUEIE LATlNQ400Toon Disney Espanol (SAP)401Discovery en Espanol402MTV TR3S403VH Uno404CNN en Espanol405Fox Soccer en Espanol406Boomerang Espanol (SAP)407Canal Sur408Cine Latino409GolTV410HBO Latino Included w;1-/BO subscription411Nick TOO412Nick Toons413Sorpresa414Cartoon Network (SAP)415EWTN Espanol417Galavision418The History Channel en espanol419de Pelfcula420de Pelicula Clasico421Ritmoson422Mun2423Musica Urbana· Music Choice424Salsa Merengue· Music Choice425Rock en Espanol . Music Choice426Pop Latino - Music Choice427Mexicana . Music Choice428ESPN Deportes429TV Chile430Discovery Travel & Living(Viajar y Vivir)431Discovery Kids en Espanol590591592593594598601 ·607650651 ·659662670·679Playboy· Adult PPVTen Clips· Adult PPVTen Blox . Adult PPVClub Jenna . Adult PPVSpice:Xcess . Adult PPVPlayboy en Espanol . AdultPPVESPN PPVNBA TV Preview ChannelNBNMLS PPVNBA TVNHUMLB PPVHOlY CHANNELS701HBO HDTVSUbscription to HBO reqUired702SHO HDTV703Discovery HD Theater (must subscribe to704705706707708NBC HD (WRC)FOX HD (WITG)WDCW HDABC HD (WJLA)ESPN HD (must subscribe to Expanded709710CBS HD (WUSA)iNHD1 (must subscribe 10 Expanded711iNHD2 (must subscribe 10 Expanded712Universal HD (must subscribe to713StarzHD714TNT HD (must subscribe to ExpanOOd715Basic service, Digital Gateway)MTV HD (must subscribe 10Expanded Basic service, Digital Gateway)726PBS HDSubscription to Showtime requiredExpanded Basic service, Digital Gateway)Basic service, Digital Gateway)Basic service, Digital Galeway)Bas,ic service, Digital Gateway)Expanded Basic service, Digital Gateway)Subscription to Starz requiredINCLUDED WITH PIGITAL GATEWAY800801802803WETA CreateWETA FamilyWETA WorldNBC Weather PlusDIGITAL GATf3.WAY·901·946Music Choice·Included for all digital customersCFP: Denotes networl s also availableFamily PackageProgramming as of November I, 2006.DIGITAL. PAY-PER-VIEW (PPYl500Digital iN DEMANDPreview ChanneliN DEMAND PPV Events501 . 503iN DEMAND PPV Movies504·509Hot Choice· Adult PPV52347Inthe Gox

Fairfax County Reply Comment AttachmentsMB Docket No. 06-189Attachment A - Cox VA Rate & Channel Line-Up InformationA - 3. Cox 2005 Annual Customer Notice Prices Effective November 1,2005.48

coxCO MMUN ICATIO NS2005 Annual Customer Notice3080 Centreville RoadHerndon, VA 20171(703) 378-8422www.cox.com/fairfaxThe 1992 Cable Act requires the following annual notification of customer service standards.Resolution of ComplaintS and IngufHesCustomers should direct consumer or service complaints to CoxCommunications by calling (703) 378-8422 or by visiting WWW.cox.com/supporVfairfaxicontactsup. Cox offers 24/7 customer service,ensuring that all customer concerns are addressed in a timelymanner. Customers can also visit our facility in Herndon, locatedat the address above, or in Kingstowne, at 5958 Kingstowne TownCenter. In the event the customer wishes to register a consumeror service complaint with the governing body of their jurisdiction,such complaints may be submitted to:Fairfax County Department of Cable Communicationsand Consumer Protection12000 Government Center Parkway, Suite 433Fairfax, VA 22035(703) 222-8435, TTY (703) 222-8653City of Fairfax customers may contact:Public Information Officer10455 Armstrong StreetFairfax, VA 22030(703) 385-7855Falls Church customers may contact:Cable Regulatory Division300 Park AvenueFalls Church, VA 22046(703) 248-5080Residents in the Towns of Herndon, Vienna and Cliftonshould contact the Fairfax County Telecommunicationsoffice listed above.C0o0roN 49

Products and ServicesCustomers acknowledge that the tiers of service offered byCox Communicationsare independent of each other. but that as a prerequisite to SUbscribing toExpanded Basic Service. customers Wlll be requrred to subscribe to BasicService. A subscription to Basic Service is also a prerequisite to any digital cableservices. A subscription to Digital Gateway is a prerequisite to premium (pay)services or pay-per-view arid some high- :lefinition programming. 149.99Ultra BundlePreferred Bundle, plus !'No premium channels, Cox ConnectionUnlimited calling plan, two additional liers of digitalprogramming, DVR service and receiver.Digital iN Demand pay-per-VlewRates VaryTW.Cox One-Way DigltajPlug-an d-play Cable CordInstructions On How to Use Cable ServiceCustome tune in to channel 35 and/or consutt the Cox Viewer's GuideWNW cox.irfax for information on operations and services.orSignal Blocking DevicesCustomers should receive only those channels that they've ordered. If you seeimages or hear sound from channels that you do not subscribe to. you may havethese channels blocked at no charge by calling (703)' 378-8422 or by visitingcom!suDOQrUfairfax!rontaclsuQ.wwwCOXCox Communications - Fairfax County Programming & Equipment RolesEffective November 1, 2005'11 Rore do flO' lncfvdc ffor!rh,:,c In::! FloflchtHl. PEG foes826·.; of fotol bdJ1-& 0111cl co}h pod 10 local governmentsSO 24SERViCESMONTHLY S.ERVICE FEESAnalog'- programming Service Rates 17.99 41.99Basic ServiceExpanded Basic Qncludes Basic service)Analog EQuipmentVloAnalog Receiver plus Remote 3.50Cox Service Assyrance. Plan 1 3.25 6.952.002.002.00Digital TIersDigitat Gateway·Movie T18r:Ten channels of digital movies.variety Tl6r:Twenty-two channels of variety programming.Sports & Il;fo: Fifteen channels of news & sperts programming.Discovery ':Ten channels including Discov8fY programmingand Weathen;can. -Digital G.tewayu required /of'digilaJ se .nd includes Inlo Pl"Of}faffl GuH:J. (IPG). 460iQitaiMusic :hoJaI Ch.".ts. pIu .cceu to diglta' p.y.per-viflw. premium itM s t Paauote LallnoIncludes Digital Gateway and equipment. limited basic and 26channels of Hispanic programming and 5 digital musk: channels.plglta! Premium S rylcpS31 premium channel 2 premium channels3 premium channels4 premium channels HaD (9 chonnoIa)· s:-tlme (7 chonnela) 12.95 14.99 ( 24.95 wfTY Asia)14.95 ( 24.95 wrzee TV) 11.95S 14.99 14.99SCox High SQled Internet Servlc,'Cox Pr&mier Pacl ageCox Preferred Pacl ageCox Value PackageModem Rentall'f\&,Xjmom13.9921.9929.9937.99an.max (S cNnnelo)· Storz (I ct onnola)Plgllal International Ser:yIQlArab Radio and TV (ARDZEE TV (Hindi & Indian/South Asian programming)TV AsiaTFC (The filipino Channel)SBTN (Salgon Broadcast Television Network)Bridges TVAdditional IP Address (' sI: IP free. 30.443 tot.aJ) 54.9539.9524.9515.006.95/ea.Cox Connection Bundt Preferred Bundle 99.99Expanded Basic service. digttal receiver. one tier, Cox HighSpeed Internet referred. local telephone service and CoxService AssUI1lnc8 Plan.Deluxo Bundle· Preferred -Bundle. plus one premium channel andCox Connections1 ;ailing plan.High Definjtion tHQ) ServicesDiscovery HO Theater (must sub&abe :0 E:q'larrled Basi;: SotVc:e,1.99No Additional ChargeD9"a' )ESPN HO (rruol 10 Basi:SeNice. DQloI Goleway)No Additional ChargeTNT HD (rruol S bsabe 10 Basi: SeMoe. Cli;J I GalewOy)Universal HO (musl subsat: e 10. E pandod Bas : SM bl. Digi aI GalewayjiNHD 1 (n'USl s.t soile '" E pandod Basi: SeMoe. c-.y)No Additional ChargeiNH02 (n'USl6 bsoDe '" e.""" ,HlaslC SeMoe. GoIoway)No Additional ChargeHBO HDTV (included wlHBO subscription)SHO HD TV (included wfShowtime sul: sa Jn)Starz HO{roc:Iude::l wlSlarz )ABCHONBCHOCBS HOFOX HDPBS HDNo Additional ChargeNo Additional. ChargeNo Additional ChargeNo Additional ChargeNo Add ional ChargeDigital Video Recorder IOYRIOVR serviceHD/OVR service (includes DVR service and HO receiver) 9.99 19.98plgltal EquipmentDigital receiver & remoteAdditional digital outlets (1ncfudes digital receiver & service)DVR receiver (replaces digital receiver)HOTV receiver (replaces digital receiver)HOIDVR receiver (includes DVR service and HO receiver) 3.50 9.45 3.50 9.99 19.98 optional weekty magazine3.99/month .InstaUaUoolOne-TIme ChargesNew ServiCeJTransfer Standard Installation (primary outlet)Service Call ChargeCabIeCARD'" installation and activationAdditional Outlet Installation (dur1r\9 initial install visit)Additional Outlet Installation (separate visit)Relocate Outlet (video or high-speed Internet)Additional Outlet Kit (analog only)Digital Self Install 2nd Trip ChargeDigital Upgrade (currant non-digital C\ stomers only)Additional Oigital Outlet (same visit)Digital Downgrade 10 AnalogOVR Instanatlon (new customers)High Definition Installation (new customers)'OVR UpgradeHOTV UpgradeProgramming/Service Change (electronic)ProgrammingiService Change (trip required)VCR Hook-Up (trip required)Account Reconnection (electronic)Account Reconnec!lon HSVCable (trip required)Wall Fish (per wall, tIoor or ceiling each)Cox High Speed Internet Self-InstallCox High Speed Internet Professional Installa!lonCox High Speed Inlemet Self Install 2nd Trip chargeHome Networl Jng wireless router and equipment (2 oompuI.)Horne Networl Jng equipment (odditloNll :ltd ond!", .111)Home Networ1Ung wireless installation (2 Pes pIua router)Home Networ1 ing instaltation (uch oddJOOnaI :ltd.111)Returned Chad ChargeLate Payment Feelost Eqylpmpnt Ch.rae,Cox remote controlsGI analog de&Cramble SA digital recelverSA DVR receiver 129.99 SA HOIOVR receNerCabIeCARO'" 29.9941.99 129.99'10.0019.9919.995.9519.9919.9910.00S' 19.99 29.99S 29.99 19.99S 19.99 5.00 19.99S 41.99S 1.99 19.99 24.99No Charge 99.99S '74.99 199.95S 49.95 99.95 49.95 25.00 5.00 4.27 40.00 180.00 375.00 431.00 80.00

ANALOG BASIC SERVICE;2 Univision3 WBDC 504 WRC 4 - NBCChannel 34 without receiverVl5 WTTG 5 - FOXChannel 35 without receiver6 MHz (WNVC27 WJLA 7-ABChannel 37 without receiver8 News Channel 89 WUSA 9 - CBSChannel 39 without receiver10 Fairfax Cable Access12 Cities of Fairfax I Falls Church13 Leased Access14 WFDCITelefutura15 i Independent Channel16 Fairfax County Government17 TBS18 Geor8e Mason University19 NVC20 WDCA UPN 2021 FCPS Red Apple 2122 WMPT23 Towns of Herndon / Vienna24 QVC25 FCPS Community Classroom26 WETA27 Cable Ma

Cox Digital Telephone Rates Call Manager Package 24.95 Primary Line Voice Mail Call Wailing' Caller 10 223.00 After Inilialln*lll N/A 29.95 2995 N1A 9.00 10.80 25.00 29.95 29.95 29.95 29.95 5.007 5.007 9.00 900 9.95 N/A N/A N/A 070 1.00 N/A N/A N/A N/A N/A N/A NlA N/A N/A N/A 0.70 N/A N/A N/A N/A N/A N/A .