WIXLIB

FREQUENTLY ASKED QUESTIONSQ: Can I bring a router?A: Routers are not permitted on our SharedQ: I ordered the Business Select 10 Mbpsline, does that include WiFi?A: No. Data services are hardline services. YourBandwidth services, but are permitted onQ: I have non-electrical cabling that needsto be run under my flooring. Can my EACcomplete the work?A: As set forth in the LVCC Building User Manual,our Dedicated Bandwidth services. You maydedicated Account Executive will be able toalso want to consider one of our dedicatedhelp walk you through additional options if youCox must lay any non-electrical cabling underWireless Hotspots which will allow you toalso require a wireless connection.flooring. That includes ethernet, coax, USB,easily connect without the need for additionalsetup.Q: Do you rent routers?A: We do not rent routers, only switches. YouQ: How many devices can I connect toExhibitor WiFi?A: The Exhibitor WiFi is a single device service.All pricing is per device, and the service isare welcome to bring your own to connect tonon-transferrable, so make sure that thea Dedicated Bandwidth service. Some A/Vservice is purchased on the device that needscompanies offer routers to rent, or you mayInternet.consider a dedicated Wireless Hotspot.Q: What is the upload and download speed?A: All wired and wireless services offerQ: What happens if I max out the users onthe hotspot?A: Once the maximum numbers of devices aresymmetrical upload and download speeds.met, others may not be able to connect.Q: How many people am I sharing theShared Bandwidth service with andhow much of that bandwidth am I goingto get?A: Shared Bandwidth services operate on thesame network across the facility and areshared amongst all customers who utilize theservice. If you require guaranteed speeds, wesuggest a Dedicated Bandwidth service.Q: I have several devices that will beconnected via hardwire on a SharedNetwork. What should I order?A: Each Shared Bandwidth network comes with1 IP address, so each additional device willTo allow new devices to connect, currentHDMI, A/V cables and fiber. You may provideyour cabling and Cox will complete the installfor a labor charge. You also have the option topurchase Ethernet cabling from Cox whereinlabor is included.Q: Are there any additional labor costs?A: Standard labor is included in the pricing of allservices. Additional labor is required when youare bringing your own non-electrical cables tobe run under flooring, or for outdoor delivery.Please speak to your Account Executive todetermine the labor costs for your situation.disconnect automatically when they moveQ: I need more than a standard connection.What options do I have?A: We offer a wide array of options spanningbeyond the Hotspot range. If you need tofrom Layer II connections across the facility,connect more devices at once, contact yourto direct-to-cloud services and customAccount Executive to discuss.bandwidth options. Your dedicated Accountdevices may need to be disconnected, eitherby manually removing them or they willQ: Can I stream on WiFi?A: We do not recommend streaming overwireless. If you want to proceed with thisoption, your dedicated Account Executive willbe able to help build a custom solution.Q: Can I connect my printers to the WiFi?A: We recommend purchasing a DedicatedExecutive can help you build a customsolution to meet your needs.Q: Help, my Internet doesn’t work!A: If it is a hardline service, make sure to checkthat all ethernet cables and electrical cablesare properly plugged in to the device andswitch (if applicable).need an additional IP address. Each deviceBandwidth service and building your own WiFiA: For WiFi services, are you unable to connectwill also need an ethernet cable, and anetwork with a router if you have printers thatone device or all devices? If it is only oneswitch to complete the set up. You can rent aneed to be connected wirelessly instead ofdevice, then you may be operating on 2.4Ghz.switch and cables from Cox, but you are alsothe WiFi hotspot. Speak with your AccountAll our WiFi services are broadcast at 5Ghzwelcome to bring your own.Executive regarding additional options.for optimal experience. We offer dual-bandQ: Do I need to set my IPs up before I getthere?A: All our Internet services connect via DHCP,so set up is not necessary before arriving. AllQ: I have a credit card machine. Is thereanything that I should know whensubmitting my order?A: Basic voice services require a machine to dialadapters that connect via USB to allow 2.4Ghzdevices to connect to the network.A: If you can see the network, but are receivingan error when entering the password, thedevices will automatically connect if the device“9”. If your machine cannot be programmed tohotspot may have reached the maximum useris set up for a DHCP IP.do so, we offer other direct dial voice services.count.Q: I need static IPs, what do I order?A: If you need a static IP for your devices, thenPlease contact your Account Executive foradditional information.A: If none of the above apply and you are stillexperiencing issues, please call 855-519-you’ll require a Dedicated Bandwidth service.2624, option 2, and our service experts will beEach service has its own dedicated VLAN, andglad to assist.your Account Executive will be able to provideyou with your IP information shortly after yourorder is placed.COX BUSINESS AT THE LAS VEGAS CONVENTION CENTERCall Toll Free: 1-855-519-2624 Online Ordering: www.tradeshows.coxhn.net

Internet Products FormORDER ON-LINE: www.tradeshows.coxhn.netToll Free Phone: 855-519-2624Updated 10/18/19 — Page 1 of 3Event Name:Company Name:Event Start Date:Event End Date:///Billing Name:/Billing Address:Booth/Room #:City: State: Zip:On-Site Contact:Country:Cell #:Phone #:On-Site Contact Email Address:Billing Contact Email Address:Cox Business has a full list of products beyond the internet drop services listed below. Please contact us to discuss any additional needs you may have.20% Early Ordering Discount – Final order and payment must be received 30 days prior to the listed event start date.A 20% Expedite Fee will be applied to any order placed 72 hours or less before the listed event start date.Internet/Network ServicesShared Bandwidth DATA Services - routers, servers and NAT devices are not allowed on shared bandwidth data products(Shared Bandwidth is shared with other Internet users within the Las Vegas Convention Center)PriceQuantity 1,495.00c 995.00c 745.00cCall for pricingc 60,000.00c 42,000.00c 26,500.00c 14,300.00c 6,100.00c 3,500.00cPatch cables – Ethernet Cat 5 Cable 80.00 eachSwitch rental – Up to 24 port (10/100 unmanaged) 220.00 eachAdditional IP address 164.00 eachAdditional Locations – Additional drop for dedicated bandwidth products only. 795.00 eachLabor/Floor work – The 20% early ordering discount does not apply. 75.00/hourccccc 500.00cBusiness Professional: Up to 20 Mbps Single drop with 1 private (NAT) IP address. Order up to 20 total IP addresses.Best shared connection that is shared with other customers.Business Select: Up to 10 Mbps Single drop with 1 private (NAT) IP address. Order up to 10 total IP addresses.Up to 10 Mbps connection that is shared with other customers.Business Starter: Up to 3 Mbps Single drop with 1 private (NAT) IP address. Order up to 3 total IP addresses.Basic connection that is shared with other customers.Dedicated Bandwidth Services (Dedicated Bandwidth, NOT SHARED)High Bandwidth Internet speeds from 300 Mbps up to 10 Gbps are availableBusiness Professional Plus: 200 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses.Dedicated connection, NOT SHARED.Business Professional Plus: 100 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses.Dedicated connection, NOT SHARED.Business Professional Plus: 50 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses.Dedicated connection, NOT SHARED.Business Professional Plus: 25 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses.Dedicated connection, NOT SHARED, best option for large data transfers, video uploads and downloads.Business Select Plus: 10 Mbps Single drop with 3 public IP addresses. Order up to 10 total IP addresses.Dedicated connection, NOT SHARED, good for robust browsing, video and audio streaming.Business Starter Plus: 3 Mbps Single drop with 3 public IP addresses. No additional IP addresses allowedDedicated connection, NOT SHARED, good for robust web browsing.Additional Products and ServicesOutside Distance FeeTo maximize your Wi-Fi experience Cox Business utilizes 802.11ac network standard, the latest in Wi-Fi 5GHz technology. Please ensure your device(s) is compatible.Total:Please email your completed form. Once your order is received you will be contacted by one of our customer servicerepresentatives to confirm your services and to process payment.Taxes and fees, if applicable, are additional and subject to change from time to time. Customer agrees to pay Cox Business for any additional taxes and fees that are not listed on this page upon receipt of aninvoice from Cox Business. Customer shall be responsible for the value of unreturned Cox owned equipment after event. The value of unreturned equipment will be the price listed on the order form, plus anadditional 20% lost equipment fee. Prices are subject to change at any time without notice.

Booth Diagram Information - InternetPlease indicate on the grid, the location of your Internet drop(s).If no location is indicated, Internet drop will be placed in the middle back of the booth.This booth diagram or a detailed floor plan must be submitted with your orderAdjacent Booth #Adjacent Booth #Adjacent Booth #Adjacent Booth #Updated 10/18/19 — Page 2 of 3

TERMS AND CONDITIONS OF SERVICE1. Service and Installation Cox Communications Las Vegas, Inc. d/b/a Cox Business (“Cox”), shall provide Customer with certain services (“Services”) and equipment(“Equipment”) as described on the first page for the use of Customer and Customer’s agents, independent contractors and guests attending or participating in an eventhosted by Customer (“Customer’s Guest”). Customer understands that Cox is the exclusive provider of all Voice, Data and Video services at the Las Vegas Convention Centerand Cashman Center (collectively, the “Facility”). Furthermore, Cox is the exclusive provider at the Facility of all floor work associated with the extension of telecommunicationsand networking services, including, without limitation, coax, fiber or any cabling that transmits voice, data or video. Customer shall be responsible for the acts of Customer’sGuests in connection with the Services as if such acts were performed by Customer. Except to the extent caused by Cox, a Cox agent or subcontractor, Customer shall beresponsible for damage to any Equipment provided hereunder. Neither Customer nor any Customer Guest may use the Services in any manner that interferes with or impairsany Cox network, whether wired or wireless, Equipment or facilities. The Equipment may be used only for the purpose of receiving the Services. For Cox Internet services,bandwidth speed options may vary. Customer acknowledges and agrees that Customer and Customer’s Guests may not always receive or obtain optimal bandwidth speedsand Cox network management needs may require Cox to modify upstream and downstream speeds.2. Service Date and Term This Agreement shall be effective upon execution by the parties. Services shall be provided beginning on the Event Start Date and ending on theEvent End Date, as described on the first page of this Agreement. Cox shall use reasonable efforts to make the Services available by the Event Start Date; provided, however,that Cox shall not be liable for any damages whatsoever resulting from delays in meeting any service dates due to delays beyond its reasonable control.3. Customer Responsibilities Customer shall ensure that Customer and Customer’s Guests use the Services in compliance with all applicable laws and ordinances, as well asapplicable leases and other contractual agreements between Customer and third parties. If Customer is purchasing access codes enabling Customer or Customer’s Gueststo access the Internet, such individuals will be required to agree to the terms of a Cox end user license agreement before accessing the Internet. If Customer is purchasingbandwidth and itself controlling access to the Internet, Customer agrees to require all individuals accessing the Internet to agree to the terms of an end user licenseagreement reasonably acceptable to Cox. Customer is responsible for ensuring that all Customer and Customer Guest equipment is compatible for the Services selectedand with the Cox network.4. Equipment Unless otherwise provided herein, Customer agrees that Cox shall retain all rights, title and interest to facilities and Equipment installed by Cox hereunderand that Customer shall not create

INTERNET AND WIFI SERVICES Cox Business has a full array of internet services available. We can customize a solution that fits all your specific trade show needs From shared and dedicated high-speed internet access (up to 10 Gbps) to sp