Business Talk & BTIP For Alcatel-Lucent Enterprise OmniPCX Enterprise (OXE)

Transcription

Business Talk & BTIPAlcatel-Lucent Enterprise OXEBusiness Talk & BTIPfor Alcatel-Lucent EnterpriseOmniPCX Enterprise (OXE)versions addressed in this guide : OXE R12.x and R100Information included in this document is dedicated to customer equipment (IPBX, TOIP ecosystems)connection to Business Talk & BTIP service : it shall not be used for other goals or in another context.Latest edition: 03/02/2022Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre1 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXETable of contents1.Goal of this document . 32.Certified architectures . 42.1.2.2.2.3.2.4.2.5.Introduction to architecture components and features . 4SIP trunk on OXE over BVPN . 5SIP trunk on OTSBC over BVPN . 7SIP trunk on OTSBC over Internet . 9Architecture with Rainbow WebRTC gateway . 103.Parameters to be provided by customers to access to the service . 114.Business Talk & BTIP certified versions . 134.1.4.2.4.3.5.OXE SIP trunking configuration checklist. 155.1.5.2.5.3.5.4.6.Global Release Policy . 13Alcatel-Lucent Entreprise IPBX and SBC . 13Alcatel-Lucent Entreprise endpoints and applications . 13Common parameters . 15Analog Third-Party gateways for Fax (or Voice) . 24BTIP with international sites (“BTIP hors de France”/BTIP out of France) . 26OpenTouch Message Center (OTMC) . 27OXE OTSBC SIP trunking configuration checklist . 296.16.26.36.4SBC - IP Network configuration . 296.1.1Core Entities . 29SBC - OXE LAN side configuration . 306.2.1Coders & Profiles. 306.2.2Core entities . 316.2.3Message Manipulation . 32SBC - BTIP/Business Talk side configuration over BVPN (unencrypted flows) . 336.3.1Coders & Profiles. 336.3.2Core Entities . 346.3.3Message Manipulation . 356.3.4SBC - IP-to-IP Routing . 36SBC - BTIP/Business Talk side configuration over Internet (encrypted flows) . 376.4.1TLS context. 376.4.2Certificate . 376.4.3Media Security . 386.4.4Coders & Profiles. 386.4.5Core Entities . 396.4.6Message Manipulation . 416.4.7SBC - IP-to-IP Routing . 42Glossary . 43Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre2 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE1.Goal of this documentThe aim of this document is to list technical requirements to ensure the interoperability betweenAlcatel-Lucent Enterprise IPBX with Business Talk or BTIP service from Orange Business Services,hereafter so-called “service”.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre3 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE2.Certified architectures2.1. Introduction to architecture components and featuresThis document describes “only” the main supported architectures either strictly used by ourcustomers or that are used as reference to add specific usages often required in enterprise context(specific ecosystems, redundancy, multi-codec and/or transcoding, recording )Concerning the fax support, Business talk and BTIP support the following usage : fax servers connected to the IPBX* -and sharing same dial plan-, or as sperate ecosystems -andseparate dial plan analog fax machines, usually connected on specific gateways* (seen as IPBX ecosystem or not)Fax flows are handled via T.38 transport only.Concerning the Quality of Service, Business VPN and BTIP/Btalk networks trust the DSCP(Differenciated Services Code Point) values sent by customer voice equipment. That’s why Orangestrongly recommends to set the IPBX, IP phones and other voice applications with a DiffServ/TOSvalue** 46 (or PHB value EF) at least for media.*cf fax servers and gateways listed in “Certified software and hardware versions section” anddedicated parameters in the “Configuration Checklist SIP / SIP Ext Gateway”.**cf QoS parameters in the “Configuration Checklist IP / IP Quality of Service Category”. Thisvalue applies to IP phones, IP boards, IP domains and SIP messages from the OXE CommunicationServer.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre4 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE2.2. SIP trunk on OXE over BVPNNotes :-in the diagram above, the SIP, proprietary and Rainbow internal flows are hidden. call from/to head quarter call from/to remote site (on Business VPN) call from/to remote worker (on Internet) call from/to remote site (on Third Party WAN) -call flows will be the similar with or without OXE Call Server redundancy (duplicated or spatial)In this architecture : all ‘SIP trunking’ signaling flows are carried by the OXE server and routed on the main BVPNconnection. Media flows are direct between endpoints and the Business Talk/BTIP but IP routing differs fromone site to another :-For the Head Quarter site, media flows are just routed on the main BVPN connection-For Remote sites on BVPN, media flows are just routed on the local BVPN connection ( distributed architecture),Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre5 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE-For Remote sites on Third Party WAN, media flows are routed through the Head Quarter (butnot through the IPBX) and use the main BVPN connection ( centralized architecture, cf sizingbelow).Here below a table with a few sizing elements :Call scenario1 offnet call from/to the head quarter (HQ)1 offnet call from/to a remote site (RS) on BVPN1 offnet call from/to a remote site (RS) on TP Wan1 offnet call from/to a remote site with put on hold1 offnet call from/to a remote site after transfer/forward toBTIP1 forced onnet call from head quarter to a remote site( through Business Talk infrastructure)nb of voice channels/media resources usedIPBXWAN router*BTIP1 in HQ1 in HQ1 in HQ0 in HQ0 in HQ0 in HQ1 in RS1 in RS1 in RS1 in HQ BVPN0 in HQ0 in HQ1 in HQ TPWan1 in RS1 in RS1 in RS TPWan1 in HQ1 in HQ0 in HQ1 in RS1 in RS1 in RS0 in HQ0 in HQ0 in HQ0 in RS0 in RS2 in RS2 in HQ2 in RS1 in HQ1 in RS0 in HQ0 in RS*on the WAN router, 1 voice channel 80Kb/sOrange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre6 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE2.3. SIP trunk on OTSBC over BVPNNotes :-in the diagram above, the SIP, proprietary and Rainbow internal flows are hidden : call from/to head quarter call from/to remote site (over Business VPN) call from/to remote worker (over Internet) call from/to remote site (over Third Party WAN) In this architecture, both ‘SIP trunking’ and RTP media flows between endpoints and the BusinessTalk/BTIP are anchored by the enterprise SBC* :-for the Head Quarter site, media flows are routed through the SBC and the BVPN access-for Remote Sites either on BVPN or Third Party WAN, media flows transit through the HeadQuarter SBC and use the central BVPN connection ( centralized architecture, cf sizingbelow).*AudioCodes Mediant (VE or appliance versions) and Alcatel OTSBC are standard, so don’t needany other specific implementation request.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre7 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEWarning : with an enterprise SBC architecture, site access capacity has to be sized adequately on theHead Quarter. Here below a table with a few sizing elements :1 offnet call from/to a remote site after transfer/forward toBTIPnb of voice channels/media resources usedIPBXWAN router*BTIP1 for HQ1 in HQ1 in HQ0 for HQ2 in HQ0 in HQ1 for RS1 in RS1 in RS1 in HQ BVPN0 in HQ0 in HQ1 in HQ TPWan1 in RS1 in RS1 in RS TPWan1 for HQ3 in HQ0 in HQ1 for RS1 in RS1 in RS0 for HQ0 in HQ*/3 in HQ**0 in HQ0 for RS0 in RS2 in RS1 forced onnet call from head quarter to a remote site( through Business Talk infrastructure)2 for HQ2 for RSCall scenario1 offnet call from/to the head quarter (HQ)1 offnet call from/to a remote site (RS) on BVPN1 offnet call from/to a remote site (RS) on TP Wan1 offnet call from/to a remote site with put on hold3 in HQ1 in RS0 in HQ0 in RS*on the WAN router, 1 voice channel 80Kb/s **if media release is activated on the cSBC ***if media releaseis not activated on the cSBCOrange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre8 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE2.4. SIP trunk on OTSBC over InternetNotes : in the diagram above, the SIP, proprietary and Rainbow internal flows are hidden call from/to head quarter call from/to remote site over Internet (with the VPN client embedded in the 80x8s or with a VPNgateway) call from/to remote worker (over Internet) SIP TLS Secured RTP: all SIP messages and media packets are encrypted on the public internetbetween Orange and the customer endpoints. This is the level of encryption recommended by defaultby Orange to ensure security & privacy. Refer to the dedicated configuration section chapter 6.4 formore details.In this architecture, both ‘SIP trunking’ and RTP media flows between endpoints and the BusinessTalk/BTIP are anchored by the enterprise SBC* :-for the Head Quarter site, media flows are routed through the SBC and the Internet access-for Remote Sites either on Internet, media flows transit through the Head Quarter SBC anduse the BTIP/BTalk connection ( centralized architecture).* Alcatel OTSBC and AudioCodes Mediant (VE or appliance versions) are standard, so don’t needany other specific implementation request.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre9 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE2.5. Architecture with Rainbow WebRTC gatewayNotes :-in the diagram above, data flows (HTTPS/XMPP/Jingle/REST) between the clients/OXE/WebRTC GWand Rainbow services on the internet are hidden : call from/to head quarter call from/to remote site (over Business VPN) call from/to remote worker (over Internet) Since OXE R12.4 MD4, architectures with WebRTC media gateway support the direct RTP feature(with codec G711 only).Prior to that version media flows to/from Business Talk/BTIP are anchored on an IPMG. In that case,IPMG resources have to be sized adequately on the Head Quarter. There isn’t any impact on BusinessTalk/BTIP.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre10 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE3.Parameters to be provided by customers to access to the serviceIP addresses marked in red have to be indicated by the Customer, depending on Customerarchitecture scenarioHead Quarter (HQ) – architecturewithout OTSBCLevel of ServiceSingle Call ServerNo call server redundancyDuplicated Call ServerSpatial Redundancywarning:- Site access capacity to be sizedadequately on the site carrying the 2ndcall server- DNS server feature must beactivated on both CS (OXE)Remote Site (RS) – architecturewithout OTSBCRemote site without survivabilityLocal call server redundancySite redundancy: 2 call servers(active/standby) hosted by 2 differentphysical sites@IP used by servicecall server @IPcall server @IP (virtual)nominal callserver @IPbackup call server@IP@IP used by serviceN/APCS for one remote siteLevel of ServiceNo survivability, no trunk redundancyLocal user survivability and SIP trunkredundancy for the remote sitehosting the PCS in case of nonaccess to HQPCS for several remote siteswarning: Site access capacity to besized adequately on the site carryingthe PCSLocal user survivability and SIP trunkredundancy for the remote sitehosting the PCS in case of nonaccess to HQPCS @IPHead Quarter (HQ) – architecturewith OTSBC over BVPN1 Customer SBCLevel of ServiceNo redundancy2 Customer SBCNominal / Backup mode2 Customer SBCHA modeRemote Site (RS) – architecture withOTSBC over BVPNSBC on Head Quarter – all modes(see above)- Local redundancy:both SBC are hosted on the samesiteOR- Geographical redundancyboth SBC are hosted on 2 differentsites- Local redundancy:both SBC are hosted on the samesiteOR- Geographical redundancyboth SBC are hosted on 2 differentsiteswarning: Link level 2 between SBCwith max delay 50ms required forgeo-redundancyLevel of ServiceNo redundancyOrange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 NanterrePCS @IP@IP used by serviceOTSBC @IPOTSBC1 @IPOTSBC2 @IPOTSBC VIP @IP@IP used by service@IP used b N/A y service11 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEHead Quarter (HQ) – architecturewith OTSBC over Internet1 customer SBC2 customer SBCNominal / Backup mode(DNS resiliency model)2 customer SBCNominal / Backup mode(SIP resiliency model)2 customer SBCHA mode(IP resiliency model)Remote Site (RS) – architecturewith OTSBC over InternetSBC on Head Quarter – all modes(see above)(1)Level of ServiceNo redundancy- Local redundancy:both SBC are hosted on the same siteOR- Geographical redundancyboth SBC are hosted on 2 differentsites- Local redundancy:both SBC are hosted on the same siteOR- Geographical redundancyboth SBC are hosted on 2 differentsites- Local redundancy:both SBC are hosted on the same siteOR- Geographical redundancyboth SBC are hosted on 2 differentsiteswarning: Link level 2 between SBCwith max delay 50ms required forgeo-redundancyLevel of ServiceNo redundancy@IP used by serviceOTSBC public FQDN(1) DNS type AOTSBC public FQDN(1) DNS type SRVOTSBC1 publicFQDN(1) DNS type AOTSBC2 publicFQDN(1) DNS type AOTSBC public FQDN(1) DNS type A@IP used by service@IP used b N/A y serviceFQDN is mandatory for BTIP over Internet (France), while public IP or FQDN is supported for Busines Talk overInternet (International)In the TLS context, the full chain Root and Intermediate Certificate (PEM format) must be transmitted to Orange.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre12 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE4.Business Talk & BTIP certified versions4.1. Global Release PolicyOrange supports the last 2 major IPBX versions and will ensure Business Talk and BTIP infrastructureevolutions will rightly interwork with the related architectures. Orange will assist customers runningsupported IPBX versions and facing issues.Please refer to the latest Alcatel-Lucent ‘Release Policy Information – MLV’ document (ref.ENT MLE 034198) for more details about the supported versions.4.2. Alcatel-Lucent Entreprise IPBX and SBCALE IPBX & SBC – software versionsReference productSoftware version CertificationCertified "Loads"OXE R100n1.291.8d (TR), n1.291.14a (MD1)OmniPCX EnterpriseOpenTouch BusinessEdition OXE 12.4 OTBE 2.5*OpenTouch SBC(AudioCodes Mediant VE)OTSBC 7.4OTSBC 7.2m5.204. 2b (TR), m5.204.7c (MD1), m5.204.34c (MD2),m5.204.36 (MD3), m5.204.80f (MD4), m5.204.81 (MD5),m5.204.82 (MD6), m5.204.83 (MD7)2.5.010.007 (TR), 2.5.015.002 (MD1), 2.5.020.003 (MD2)7.40A.100.233 min7.20A.258.119 min*last OTBE certified version. Product in “phase out” since Oct. 20214.3. Alcatel-Lucent Entreprise endpoints and applicationsALE IPBX - endpoints and applicationsReference productVisual Automated AttendantSoftware versionCertification-in progressAttendant4059 EE4645 2.3.1 min-Voice MailOTMCDesk Sharing2.6 min-MobilityOTSBC1.78.6 minOmniPCX Record2.3 minNot testedOTCC Standard10.8 minOTCS / OTCS Plugin8.4 minOpen Touch Fax CenterRainbow / Cloud ConnnectRainbow WebRTC GWRecordingCallCenter2.6 min Open Touch MSUC7.2/7.4Business Contact9.0--Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre R10012.4/R100 With NGInx reverse proxy12.4/R100Refer to ALE TC1782 about theOTMS-OXE compatibility matrix12.4/R10012.4/R100 call control only. No voice impact12.4/R10012.4/R10012.4/R100 ACD, IVR & RSI includedCustomer specific(ALE Professional Services)13 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEALE IPBX - endpoints and applicationsReference productPleiades Enterprise seriesPleiades Essential series80x8s/80x8/80x9 series40x8ee/40x9 seriesAlcatelLucentendpointsIP-DECT 8378 xBS AP82x2/82x4 series handsetsWLAN phone81x8 seriesALE softphone (ALES)4135IP Conference phoneAlcatel-Business SIP phones(Atlinks)VTECH SIP phonesS221x/S241x 12.4/R100- 12.4/R100-Not tested12.4/R1001.6.8 min- SIP 58.3.80 min MP11x v07 6.60.xISI-COM Interact7.x/8.x Conecteo Kiamo5.5/6.x/7.0 - Fortigate 30E/60F VPNGatewaysOthersOpen Touch Fax CenterFax (T.38) 1.0.005 min3.3.1 minPolycom SoundStationIP6000/IP7000Analog fax on ALE IPMG(SLI-x, MIX-x, Z-x)Analog fax on Mediatrix 4102or C7/S7 serieAnalog fax on AudioCodesMP11xOXEversion- AudioCodes GW MP11xThird-partyendpoints&applicationsSoftware version CertificationCommentsRefer to ALE release policyR100 MD112.4/R10012.4(Not testedwith R100)12.4(Not testedwith R100)‘SIP device’ mode‘SIP device’ modeWarning : G729 codec is notsupported on VTECH devices12.4/R100Voice gateway to be declared as‘SIP device’12.4/R100‘SIP extension’ mode12.4(Not testedwith R100)12.4(Not testedwith R100)Contact CenterContact Center12.4/R100for remote users over internet12.4/R100New parameter impact from OXER12.2(seeconfigurationchecklist below)On demand 9.0Dgw 42.2.1669MP11x v07 6.60.xOn demandOrange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre14 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXE5.OXE SIP trunking configuration checklistThe checklist below presents all the required configuration parameters for interoperability betweenBusiness Talk/BTIP and IPBX OXE / OTBE. New parameters since the previous edition are highlighted.5.1. Common parametersMenuValueMEDIA PARAMETERSMedia Gateway “select an instance MGw”Law has to be set to DefaultMédia Gateway “sélectionner une instanceMGW”Loi de quantification doit être configurée à DéfautSystem TimersTimer 42 should be set to 5Installation TemporisationsTimer 299 can be set up to 150 in case of DTMF detection issueonlyTemporisation 42 devrait être configurée à 5Temporisation 299 peut être augmentée jusqu’à 150 en cas deproblème de détection des DTMF uniquementSystem Other System Param.DTMF on Alert has to be FalseInstallation Autres param. Install.No End of Dialing has to be set to TrueDTMF on Alert doit être configuré à NonPas de fin de numérotation doit être configuré à OuiSystem Other System Param. SystemParameters LawInstallation Autres param. Install. Paramètres Système Loi de quantificationLaw has to be set to A LawLoi de quantification doit être configurée à Loi ASystem Other System Param. Compression ParametersVoice Activity Detect (Comp Bds) has to be FalseInstallation Autres param. Install. Paramètres CompressionCompression Type has to be set to G729Voice Activity Detection on G711 has to be set to FalseSuppression Silence (Cartes Comp.) doit être configuré à NonSuppression Silence sur G711 doit être configuré à NonType de compression doit être configuré à G729System Other System Param. SIPParametersPacketization times per codec has to be set to FalseInstallation Autres param. Install. Paramètres SIPEnhanced codec renegotiation has to be set to Network typeVia Header Inbound Calls Routing has to be set to TruePacketization time par codec doit être configure à NonEntête Via pour appels entrants doit être configure à OuiNégociation optimisée des codecs doit être configuré à TyperéseauSystem Other System Param. SignalingStringInstallation Autres param. Install. Signalisation, para. non numSystem Other System Param. ExternalSignaling ParametersCountry Code has to be configured with the Country Code of sitePréfixe international doit être configuré avec le code pays du siteNPD for external forward has to be set to a value different from-1 except in Multivendor / Hybrid or non-ABC architecturesOrange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre15 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEMenuValueInstallation Autres param. Install. Paramètres Signalisation ExterneNPD pour renvoi extérieur doit être configuré à une valeurSystem Other System param. SystemParametersIntell Ovflw (MuAid) w/ remote ACT has to be set to RemoteInt.Ovflw/Aid Only (default value)Installation Autres param.install. Paramètres Systèmes *Can be different only with specific customer architecturedifférente de -1 sauf dans une architecture Multivendeur / Hybridou non-ABCEntraide avec ACT distant doit être configuré à Entraide de l’ACTdistant (valeur par défaut)*Modifié uniquement avec une architecture client particulièreUsers TSC IP Users “select a user”Voice Coding Algorithm has to be set to DefaultUsagers Usagers TSC IP “sélectionner unusager”Algorithme de codage doit être configuré à DéfautIP IP ParametersFast Start has to be set to TrueIP Paramètres IPG711 VOIP Framing has to be set to 20 msG729 VOIP Framing has to be set to 20 msRound trip delay request has to be set to FalseFast Start doit être configuré à OuiFraming VOIP pour G711 doit être configuré à 20 msFraming VOIP pour G729 doit être configuré à 20 msDélais round trip requis doit être configuré à NonIP IP Quality Of Service COSTOS/Diffserv has to be set to 46 (default value)IP Catégorie Qualité Service IPSIP Diff. Service can be set to 40 (default value)TOS/DiffServ doit être configuré à 46 (valeur par défaut)SIP Diff. Service peut être configuré à 40 (valeur par défaut)IP IP DomainIP Domain IPIntra-domain Coding Algorithm has to be set WithoutCompressionExtra-domain Coding Algorithm has to be set to WithoutCompression (if g711 or g722 used) or With Compression (if g729used)FAX/MODEM Intra domain call transp has to be set to YesFAX/MODEM Extra domain call transp has to be set to YesG722/OPUS allowed in Intra-domain has to be set to YesG722/OPUS allowed in Extra-domain has to be set to YesAlgorithme de codage intra domain doit être configuré SansCompressionAlgorithme de codage Extra domain doit être configuré SansCompression (si g711 utilisé) ou Avec Compression (si g729utilisé)FAX/MODEM Appel Intra domain trans doit être configuré à OuiFAX/MODEM Appel Extra domain trans doit être configuré à OuiG722/OPUS autorisé en intra-domain doit être configuré à OuiG722/OPUS autorisé en extra-domain doit être configuré à OuiIP IP Domain IP Domain AddressIP addresses have to be set for:IP Domain IP Zone de domaine IP IP Address Low IP Address High IP NetMaskLes adresses IP suivantes doivent être configurées :Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre16 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEMenuValue Adresse IP basse Adresse IP haute NetMask IPInter-Node links VPN OverflowIP Compression Type has to be set to G711 if g711 usedLiaisons inter-Noeuds Débordement VPNIP Compression Type has to be set to Default if g729 usedType de compression doit être configuré à G711 si g711 utiliséType de compression doit être configuré à Défaut si g729 utiliséIf UDP lost is manageIP IP Quality of Service COS “select CoSQoS number 0”UDP Lost should be set to 45sIP IP Domain “select an IP Domain”IP Quality of Service has to be set to 0Shelf Board Ethernet Parameters “selectan INTIP or GD/GA board”Si UDP lost est géréIP Catégorie de qualité de service IP “sélectionner l’instance CoS QoS 0”IP Domain IP “sélectionner un Domaine IP”Alvéole Carte-Interface ParamètresEthernet “sélectionner une carte INTIP ouGD/GA”IP Quality of Service has to be set to 0UDP Lost devrait être configuré à 45sQualité de service IP doit être configurée à 0Qualité de service IP doit être configurée à 0System Other System param. SystemParameters Intell Ovflw (MuAid) w/ remoteACTIntell Ovflw (MuAid) w/ remote ACT has to be set to RemoteInt.Ovflw/Aid Only (default value)Installation Autres param.install. Paramètres Systèmes Entraide avec ACTdistantEntraide avec ACT distant doit être configuré à Entraide de l’ACTdistant (valeur par défaut)*Can be different only with specific customer architecture*Modifié uniquement avec une architecture client particulièreCall Allowance Control (CAC)IP IP Domain “Select an IP Domain”IP Domain IP “sélectionner un Domaine IP”Domain Max Voice Connection has to be set to a limitation callnumber (–1 is the default value no limitation)Nb Max de connexions / domaine doit être configuré avec unnombre limite d’appel (–1 est la valeur par défaut aucunelimitation)Diversion parameter for Remote Extension usersApplications Remote Extension Parameter Redirecting IE number available has to be set to YESRedirecting IE number availableApplications Paramètres Remote Extension No de réacheminement EI dispo. doit être à OUINo de réacheminement EI dispo.Orange SA, with a share capital of 10,640,226,396 euros,111 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France,Trade Register No. 380.129.866 Nanterre17 of 43

Business Talk & BTIPAlcatel-Lucent Enterprise OXEROUTE MECANISM ON OXEOff-net callsSIP SIP GatewayCac SIP-SIP has to be set to TrueSIP Passerelle SIPCac SIP-SIP doit être configuré à OuiNote: for BTalk, the session timers, dynamic payload and SDP in180 are now managed in the SIP External gatewaysNote : pour BTIP les timers de sessions, de payload dynamiqueet de SDP dans les 180 sont maintenant gérés dans passeerellesSIP externesSIP SIP ProxySIP initial time-out has to be set to 500SIP ProxyRetransmission number for INVITE has to be set to 4TCP when long messages has to be set

2.4. SIP trunk on OTSBC over Internet Notes : in the diagram above, the SIP, proprietary and Rainbow internal flows are hidden call from/to head quarter call from/to remote site over Internet (with the VPN client embedded in the 80x8s or with a VPN gateway) call from/to remote worker (over Internet)