Deep TIBCO Monitoring: Broad Application Visibility - SL Corp.

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Deep TIBCO Monitoring:Broad ApplicationVisibilityTed WilsonTom LubinskiVice President,Business Developmenttwilson@sl.comChief Executive Officertlubinski@sl.comSL CorporationCorte Madera, CA17-18 October, 2012 2012 SL Corporation. All Rights Reserved.1 2012 SL Corporation. All Rights Reserved.

AgendaIntroductionRTView: TIBCO Component MonitoringRTView: Enterprise MonitoringDemoQ&A 2012 SL Corporation. All Rights Reserved.2 2012 SL Corporation. All Rights Reserved.

Gratuitous PowerpointsThe latest XYZ report says 5 Mins of downtime 100,000 lost revenueIf your system goes down, you might lose your job 2012 SL Corporation. All Rights Reserved.3 2012 SL Corporation. All Rights Reserved.

To the point Who is SL and what is RTView ?Do you have any products that might helpme do my job ? 2012 SL Corporation. All Rights Reserved.4 2012 SL Corporation. All Rights Reserved.

SL Corporation Extensivebackground in realtime applicationmonitoringCritical Tax SeasonApplications at IntuitLarge volumes ofdynamic dataVisualizationtechnologiesOOCL World WideShipment TrackingSpecialists inApplication /Middleware, esp.TIBCO 2012 SL Corporation. All Rights Reserved.5 2012 SL Corporation. All Rights Reserved.

RTView Product Line RTView Enterprise MonitorComplete end-to-end visibility into health state of allapplications with drill-down to component detailRTView Solution Packages / ProductsStand-alone or plug-in packages for specifictechnologies, e.g. middleware, app servers,database, infrastructureRTView ClassicTools for customization, integration, and dashboardconstruction 2012 SL Corporation. All Rights Reserved.6 2012 SL Corporation. All Rights Reserved.

I thought RTView was a TIBCO product Yes and no: TIBCO is a partner reseller of a subset of RTView product lineRTViewEnterprise MonitorRTViewClassicTIBCO RTView“Standard azonEC2PackageActiveSpacesPackage and many moreEMSMonitorBWMonitor sold by TIBCO 2012 SL Corporation. All Rights Reserved.7 2012 SL Corporation. All Rights Reserved.

SL and TIBCO PartnershipSL is a TIBCO alliance partner since 2002TIBCO RTView product available since 200510 year strategic partnership between SL and TIBCO 2012 SL Corporation. All Rights Reserved.8 2012 SL Corporation. All Rights Reserved.

TIBCO-branded RTView MonitorsEMS MonitorBW MonitorRTView ClassicPlatform for creation of custom monitoring applications for TIBCO components 2012 SL Corporation. All Rights Reserved.9 2012 SL Corporation. All Rights Reserved.

RTView EMS MonitorEarly detection of performanceand reliability issuesAlert EnginePredefined for key metricsCustomized rulesHistorical performance metricsCustomize or Extend through RTViewMinimal footprintBrowser deployment 2012 SL Corporation. All Rights Reserved.10 2012 SL Corporation. All Rights Reserved.

RTView BW MonitorReal-time visibility into BWServers, Engines, Processes, ActivitiesNew Features:Predefined alertsEnhanced User NavigationIntegration of Hawk alertsHistorianLarge BW deploymentsRTView Monitor 2012 SL Corporation. All Rights Reserved.11 2012 SL Corporation. All Rights Reserved.

RTView ClassicTools for creation of custom monitoring applications based on TIBCO Hawkand other data sources including JMX, XML and SQLApplication Areas:1. Application Support Teams requiring cross-analytics across TIBCO products2. TIBCO Technology teams who want to do monitoring of a TIBCO product thatdoesn’t have an RTView packaged monitoring app (for example: RV, BE)3. Business Activity Monitoring driven by TIBCO message content 2012 SL Corporation. All Rights Reserved.12 2012 SL Corporation. All Rights Reserved.

The Holy Grail of Monitoring “Complete End-to-End Visibility”Easy and instant access to ALL information about ALLcomponents affecting the health of applicationsWhat is being affected ?Where do I go to fix it ? 2012 SL Corporation. All Rights Reserved.13 2012 SL Corporation. All Rights Reserved.

Why is this so hard ?Too many places to go to find the data you need Login to each one, remember passwords Different interfaces for different productsLack of tools for some technologies, e.g. BWApp teams might not have access to system-level tools !Too much data how to organize by application ? 2012 SL Corporation. All Rights Reserved.14 2012 SL Corporation. All Rights Reserved.

Build a solution yourself ?Funny, but true 2012 SL Corporation. All Rights Reserved.15 2012 SL Corporation. All Rights Reserved.

Other Solutions ?Big Five ?BMC, CA, Tivoli, OEM, HP-OV -- monolithic, oftenIBM or Oracle-centric, difficult to install andmanage, limited access for app teams,cobbled-together solutionsOther APM products ?DynaTrace, AppDynamics,others -- often single-appinstrumention solutions that pull deeptransaction information, but limited view ofmachine data, not much depth around TIBCO,and often limited ways to show complete state 2012 SL Corporation. All Rights Reserved.16 2012 SL Corporation. All Rights Reserved.

So, why is RTView better ?Collects and normalizes data from multiple sources in amodular, highly scalable, fashionProvides localized aggregation, analysis, and alertprocessing providing horizontal scalabilitySophisticated techniques for aggregating andpropagating alert state and health metrics in anapplication-oriented wayOrganizes large amounts of dynamic data into end-toend views of application health state 2012 SL Corporation. All Rights Reserved.17 2012 SL Corporation. All Rights Reserved.

What do you mean by Application Context ? 2012 SL Corporation. All Rights Reserved.18 2012 SL Corporation. All Rights Reserved.

RTView Enterprise heTomcatTIBCO BE /Active SpacesTIBCOEMSTIBCOBusinessWorks 2012 SL Corporation. All Rights Reserved.19 2012 SL Corporation. All Rights Reserved.

RTView Enterprise Monitor - ArchitectureOut of the box &CustomReal –timeDashboards,Trends, Alerts,Reports, aseIn-memory data cache/historySolutionPackagesConnecting toExistingMonitoring andFilling the Gapsof ExistingMonitoring ToolsPlug & Play ConnectPlug & Play ConnectPlug & Play Connect &MonitorExisting Monitoring:Tivoli, Netcool, NetIQCustom MonitoringMiddleware:App Servers, DataGrids, Messaging 2012 SL Corporation. All Rights Reserved.20 2012 SL Corporation. All Rights Reserved.

RTView EM for Application Support TeamsCorrelate events with services and applications to determine businessimpactEnable application support teams to fully customize how they want to viewperformance information and drill down to deployed componentsLightweight monitor integrates events and performance data from allexisting monitoring tools 2012 SL Corporation. All Rights Reserved.21 2012 SL Corporation. All Rights Reserved.

Demo 2012 SL Corporation. All Rights Reserved.22 2012 SL Corporation. All Rights Reserved.

Q&A 2012 SL Corporation. All Rights Reserved.23 2012 SL Corporation. All Rights Reserved.

Resourceswww.sl.com1. Products RTView TIBCO: http://www.sl.com/products/rtviewtibco.shtml RTView EM: http://www.sl.com/products/rtviewem.shtml2. RTView on TIBCOmmunity management/rtview3. Online Training: RTView for TIBCO www.sl.com/services/training 1.shtml4. RTView Presentations(sl.com Products / Resources) .shtml resentation-MattRosen-OOCL.wmv 2012 SL Corporation. All Rights Reserved.24 2012 SL Corporation. All Rights Reserved.

2. TIBCO Technology teams who want to do monitoring of a TIBCO product that doesn't have an RTView packaged monitoring app(for example: RV, BE) 3. Business Activity Monitoring driven by TIBCO message content Tools for creation of custom monitoring applications based on TIBCO Hawk and other data sources including JMX, XML and SQL RTView Classic