WIXLIB

detect and remediate performance degradation and security breaches; the expenses associated with our datacenters and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance onthird-party hardware, software and platform providers; the effect of evolving domestic and foreign governmentregulations, including those related to the provision of services on the Internet, those related to accessing theInternet, and those addressing data privacy, cross-border data transfers and import and export controls; current andpotential litigation involving us or our industry, including litigation involving acquired entities such as TableauSoftware, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments andregulatory investigations involving us or affecting our industry; our ability to successfully introduce new services andproduct features, including any efforts to expand our services; the success of our strategy of acquiring or makinginvestments in complementary businesses, joint ventures, services, technologies and intellectual property rights;our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits fromacquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of SlackTechnologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in themarkets in which we participate; the success of our business strategy and our plan to build our business, includingour strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to executeour business plans; our ability to continue to grow unearned revenue and remaining performance obligation; thepace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; ourability to limit customer attrition and costs related to those efforts; the success of our international expansionstrategy; the demands on our personnel and infrastructure resulting from significant growth in our customer baseand operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as aresult of our decisions regarding our current and future office environments or work-from-home policies; ourdependency on the development and maintenance of the infrastructure of the Internet; our real estate and officefacilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating resultsand cash flows; the variability in our results arising from the accounting for term license revenue products; theperformance and fair value of our investments in complementary businesses through our strategic investmentportfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses fromoverall market conditions that may affect the publicly traded companies within our strategic investment portfolio; ourability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currencyexchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the releaseof related valuation allowances; the potential availability of additional tax assets in the future; the impact of newaccounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertaintiesregarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including thetax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding theeffect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding theimpact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability tocomply with our debt covenants and lease obligations; and the impact of climate change, natural disasters andactual or threatened public health emergencies, including the ongoing COVID-19 pandemic.Further information on these and other factors that could affect the company’s financial results is included in thereports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commissionfrom time to time. These documents are available on the SEC Filings section of the Investor Information section ofthe company’s website at www.salesforce.com/investor.Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, exceptas required by law. 2021 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com,inc. Other brands featured herein may be trademarks of their respective owners.#

salesforce.com, inc.Consolidated Statements of Operations(in millions, except per share data)(Unaudited)2Three Months Ended July 31,2021Revenues:Subscription and supportProfessional services and otherTotal revenuesCost of revenues (1)(2):Subscription and supportProfessional services and otherTotal cost of revenuesGross profitOperating expenses (1)(2):Research and developmentMarketing and salesGeneral and administrativeTotal operating expensesIncome from operationsGains on strategic investments, netOther expenseIncome before benefit from (provision for) income taxesBenefit from (provision for) income taxes (3)Net incomeBasic net income per shareDiluted net income per shareShares used in computing basic net income per shareShares used in computing diluted net income per share(1) Six Months Ended July 31,20205,9144266,340 20214,8403115,151 11,45085312,303 ,395332526(32)826(291)535 0.57 0.56 9339508982,2754893,662178682(21)8391,7862,625 2.90 2.85 4 1.08 1.06 2.96901919Amounts include amortization of intangible assets acquired through business combinations, as follows:Three Months Ended July 31,2021Cost of revenuesMarketing and sales(2)2020 Six Months Ended July 31,2020184135 2021166118 2020352255 325230Amounts include stock-based expense, as follows:Three Months Ended July 31,2021Cost of revenuesResearch and developmentMarketing and salesGeneral and administrative Six Months Ended July 31,20209519726385 20216318425378 2020177370501156 115350476141(3)During the three months ended July 31, 2020 the Company recorded approximately 2.0 billion of benefit fromincome taxes due to a one-time discrete tax item from the recognition of deferred tax assets related to an intra-entity transfer ofintangible property.

salesforce.com, inc.Consolidated Statements of Operations(As a percentage of total revenues)(Unaudited)Three Months Ended July 31,2021Revenues:Subscription and supportProfessional services and otherTotal revenuesCost of revenues (1)(2):Subscription and supportProfessional services and otherTotal cost of revenuesGross profitOperating expenses (1)(2):Research and developmentMarketing and salesGeneral and administrativeTotal operating expensesIncome from operationsGains on strategic investments, netOther expenseIncome before benefit from (provision for) income taxesBenefit from (provision for) income taxesNet incomeSix Months Ended July 31,202093 %7100202194 %6100202093 %710094 %184410723130163551 %1643106967(1)12(4)8%1747107409091827 %(1)Amounts include amortization of intangible assets acquired through business combinations as a percentage of totalrevenues, as follows:Three Months Ended July 31,20213%2Cost of revenuesMarketing and sales(2)2020Six Months Ended July 31,20213%220203%23%2Amounts include stock-based expense as a percentage of total revenues, as follows:Three Months Ended July 31,2021Cost of revenuesResearch and developmentMarketing and salesGeneral and administrative20201%351Six Months Ended July 31,20211%45120201%3511%451

salesforce.com, inc.Consolidated Balance Sheets(in millions)July 31, 2021AssetsCurrent assets:Cash and cash equivalentsMarketable securitiesAccounts receivable, netCosts capitalized to obtain revenue contracts, netPrepaid expenses and other current assetsTotal current assetsProperty and equipment, netOperating lease right-of-use assets, netNoncurrent costs capitalized to obtain revenue contracts, netStrategic investmentsGoodwillIntangible assets acquired through business combinations, netDeferred tax assets and other assets, netTotal assetsLiabilities and stockholders’ equityCurrent liabilities:Accounts payable, accrued expenses and other liabilitiesOperating lease liabilities, currentUnearned revenue(unaudited) Slack Convertible NotesTotal current liabilitiesNoncurrent debtNoncurrent operating lease liabilitiesOther noncurrent liabilitiesTotal liabilitiesStockholders’ equity:Common stockAdditional paid-in capitalAccumulated other comprehensive lossRetained earningsTotal stockholders’ equityTotal liabilities and stockholders’ equityJanuary 31, 2021 ,5892,8782,27833,138 148,666(84)6,93755,52088,658 421,56524,808135,601(42)5,93341,49366,301

salesforce.com, inc.Consolidated Statements of Cash Flows(in millions)(Unaudited)Three Months Ended July 31,22021Operating activities:Net incomeAdjustments to reconcile net income to net cash provided byoperating activities:Depreciation and amortizationAmortization of costs capitalized to obtain revenuecontracts, netExpenses related to employee stock plansGains on strategic investments, netTax benefit from intra-entity transfer of intangiblepropertyChanges in assets and liabilities, net of businesscombinations:Accounts receivable, netCosts capitalized to obtain revenue contracts, netPrepaid expenses and other current assets and otherassetsAccounts payable and accrued expenses and otherliabilitiesOperating lease liabilitiesUnearned revenueNet cash provided by operating activitiesInvesting activities:Business combinations, net of cash acquiredPurchases of strategic investmentsSales of strategic investmentsPurchases of marketable securitiesSales of marketable securitiesMaturities of marketable securitiesCapital expendituresNet cash used in investing activitiesFinancing activities:Proceeds from issuance of debt, net of issuance costsRepayments of Slack Convertible Notes, net of capped callproceedsProceeds from employee stock plansPrincipal payments on financing obligationsRepayments of debtNet cash provided by financing activitiesEffect of exchange rate changesNet increase (decrease) in cash and cash equivalentsCash and cash equivalents, beginning of periodCash and cash equivalents, end of period 535 20212,625 20201,004 )(1,257)(574)652(2,515)544557(437)(3,030)7,922 Six Months Ended July 31,2020168375(24)(1)8,440(17)(2,245)8,5446,299 00466(24)(1)4413(1,720)5,7724,052 7,912168600(73)(2)8,605(14)1046,1956,299 00724(72)(2)650(1)(93)4,1454,052

salesforce.com, inc.Additional Metrics(Unaudited)July 31,2021Full time equivalent headcount (1)Financial data (in millions):Cash, cash equivalents and marketablesecurities (2)Strategic investmentsPrincipal due on the Company'soutstanding debt obligations (2)(3)April 30,202165,595 9,650 4,10511,551January 31,2021October 31,202059,89556,60654,55715,023 3,94411,966 3,9092,6892,690July 31,20209,4923,927April 30,202054,255 2,6919,2832,55551,613 2,6929,8021,9022,693(1)Full time equivalent headcount includes 2,814 from the second quarter fiscal 2022 acquisition of Slack.(2)On July 21, 2021, the Company acquired Slack Technologies, Inc. ("Slack") for approximately 15.8 billion of cashand 46 million shares of Salesforce common stock. The Company funded the cash portion of the consideration with acombination of new unsecured fixed rate Senior Notes ("the July 2021 Notes") raised in a public offering in July 2021 ofapproximately 7.9 billion, net of discounts and debt issuance costs, and cash on the Company's balance sheet. The July 2021Notes include 1.0 billion of 2028 Senior Sustainability Notes. The net proceeds of the 2028 Senior Sustainability Notes will beallocated to finance or refinance, in whole or in part, one or more new or existing green or social projects that satisfy certaincriteria.(3)In connection with the July 2021 acquisition of Slack, the Company assumed 862,500 outstanding Slack ConvertibleNotes with an aggregate par value of 863 million, which is included in the amount above. The Company expects to settlesubstantially all the convertible notes in the third quarter of fiscal 2022 for approximately 1.3 billion in cash.Supplemental Revenue AnalysisRemaining Performance ObligationTransaction price allocated to the remaining performance obligations represents contracted revenue that has not yet beenrecognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods.Transaction price allocated to the remaining performance obligation is influenced by several factors, including seasonality, thetiming of renewals, average contract terms and foreign currency exchange rates. Unbilled portions of the remaining transactionprice denominated in foreign currencies are revalued each period based on the period end exchange rates.The portion of the remaining performance obligation that is unbilled is not recorded on the balance sheet. Remainingperformance obligation consisted of the following (in billions):CurrentAs of July 31, 2021 (1)As of April 30, 2021As of January 31, 2021As of October 31, 2020As of July 31, 2020As of April 30, 2020(1)2021. Noncurrent18.717.818.015.315.214.5 Total17.517.218.115.015.414.8 Includes approximately 800 million of remaining performance obligation related to the Slack acquisition in July36.235.036.130.330.629.3

Unearned RevenueUnearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized asrevenue when transfer of control to customers has occurred or services have been provided. The change in unearned revenuewas as follows (in millions):Three Months Ended July 31,2021Unearned revenue, beginning of periodBillings and other (1)Contribution from contract assetRevenue recognized over timeRevenue recognized at a point in timeUnearned revenue from business combinationsUnearned revenue, end of period(1)Six Months Ended July 31,2020 11,158 5,77196(5,948)(392)382 11,067 20219,112 4,63254(4,847)(304)648,711 202012,607 )(525)69 8,711Other includes, for example, the impact of foreign currency translation.Disaggregation of RevenueSubscription and Support Revenue by the Company's service offeringsSubscription and support revenues consisted of the following (in millions):Three Months Ended July 31,2021SalesServicePlatform and Other (1)Marketing and Commerce 1,4771,6001,8829555,914Six Months Ended July 31,2020 1,2791,3031,5127464,8402021 2,8653,1063,6291,85011,4502020 2,5242,5552,8761,4609,415 (1)Subscription and support revenues from Tableau and Mulesoft combined represented 42 percent and 41 percent ofPlatform and Other, for the three and six months ended July 31, 2021, respectively, and 40 percent and 38 percent of Platformand Other, for the three and six months ended July 31, 2020, respectively.Revenues from the Company's July 21, 2021 acquisition of Slack were not material to the results in the three or sixmonths ended July 31, 2021, and as such are not included in the discussion above.Total Revenue by Geographic LocationsRevenues by geographical region consisted of the following (in millions):Three Months Ended July 31,2021AmericasEuropeAsia Pacific 4,3121,4166126,340Six Months Ended July 31,2020 3,5961,0704855,1512021 8,4062,7181,17912,3032020 6,9662,10494610,016Constant Currency Growth RatesThe Company presents constant currency information to provide a framework for assessing how the Company'sunderlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, currentand comparative prior period results for entities reporting in currencies other than United States dollars are converted intoUnited States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculationspresented, rather than the actual exchange rates in effect during that period.

Revenue constant currency growth rates were as follows:AmericasEuropeAsia PacificTotal growthThree Months EndedJuly 31, 2021compared to Three MonthsEnded July 31, 2020Three Months EndedApril 30, 2021compared to Three MonthsEnded April 30, 2020Three Months EndedJuly 31, 2020compared to Three MonthsEnded July 31, 201920%24%25%21%22%17%17%20%28%38%23%29%The Company presents constant currency information for current remaining performance obligation to provide aframework for assessing how the Company's underlying business performed excluding the effects of foreign currency ratefluctuations. To present the information, the Company converted the current remaining performance obligation balances in localcurrencies in previous comparable periods using the United States dollar currency exchange rate as of the most recent balancesheet date.Current remaining performance obligation constant currency growth rates were as follows:Total growthJuly 31, 2021compared toJuly 31, 2020April 30, 2021compared toApril 30, 2020July 31, 2020compared toJuly 31, 201923%20%24%Supplemental Debt InformationThe carrying values of the Company's borrowings were as follows (in millions):Instrument2023 Senior NotesLoan assumed on 50 Fremont2024 Senior Notes (2)Slack Convertible Notes (1)2028 Senior Notes2028 Senior Sustainability Notes (2)2031 Senior Notes (2)2041 Senior Notes (2)2051 Senior Notes (2)2061 Senior Notes (2)Total carrying value of debtLess current portion of debtTotal noncurrent debtDate of issuanceMaturity dateApril 2018February 2015July 2021July 2021 (1)April 2018July 2021July 2021July 2021July 2021July 2021April 2023June 2023July 2024April 2025April 2028July 2028July 2031July 2041July 2051July 2061July 31, 2021 997 2)10,589 January 31, 2021996190001,491000002,677(4)2,673(1)In connection with the July 2021 acquisition of Slack, the Company assumed 862,500 outstanding convertible notes(“Slack Convertible Notes”) with an aggregate par value of 863 million and a fair value of 1.3 billion as of the acquisitiondate. The Slack Convertible Notes are convertible into merger consideration and may be settled into cash, shares or acombination of both cash and shares based on a conversion ratio of 32.2630 units of merger consideration per note. On the dateof the acquisition, the Company notified noteholders of their right to convert their notes which, due to the merger, included aconversion premium for notes converted by August 18, 2021. Through August 25, 2021, the Company has received conversionnotices for substantially all of the principal balance of the Slack Convertible Notes, which the Company expects to settle in cashin the fiscal quarter ended October 31, 2021.(2)In July 2021 the Company issued 8.0 billion of unsecured fixed rate Senior Notes (the “J

Investor Relations 415-819-2987 evan.goldstein@salesforce.com Carolyn Guss Salesforce Public Relations 415-536-4966 cguss@salesforce.com Salesforce Announces Strong Second Quarter Fiscal 2022 Results Raises FY22 Revenue Guidance to 26.2 Billion to 26.3 Billion