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DCX9000 FORDIMETRA EXPRESSKEEPING YOUR WORKFORCE CONNECTED AND INFORMEDBROCHURE DCX9000
CONFIDENTLY COMMUNICATEWITH ALL-IN-ONE INTEGRATIONYour control room is full of business-criticalcomplexities. Your dispatch solution should not beone of them. Shuffling through multiple, outdatedscreens to access response resources or beinglimited to manage dispatch activities from a single,fixed location is not ideal and can significantlyhinder the success of your operations. Yourdispatchers deserve the confidence of a reliablesystem that enables them to securely connect tofield teams instantly, from anywhere, through aneasy-to-use Graphical User Interface (GUI).THE SOLUTIONDCX9000 is a browser-based dispatch console forDIMETRA Express that’s simple to install anddelivers more integrated functionality and quality ata better value.DCX9000 was designed to help reduce responsetimes, improve safety and increase efficiencieswithin your operations. With DCX9000, yourdispatchers can improve situational awarenessfor field teams by sharing important information,including images and video files, as events unfold.DCX9000 combines all voice, data, and mapping ina single view, so your teams can quickly and easilyaccess the resources they need to make businesscritical decisions.BROCHURE DCX9000EXPERIENCE THE BENEFITSIMPROVE OPERATIONS WITHALL-IN-ONE INTEGRATIONMonitor and log activities and manage mobileworkforces with combined radio, telephony, messagingand mapping in a single view. Send and receive ShortData Messages (SDS) and multimedia files directly fromthe console. View, track and connect with vehicles andteams in real-time. The simple GUI works with touchscreen or traditional point-and-click. Adjustable viewsallow users to shift the focus from maps to resourcesfor optimal display as circumstances change.PROTECT SENSITIVE DATA ANDCOMMUNICATIONSCyber-secure architecture provides maximum protectionof sensitive information via secure WebRTC, used bybanking institutions, medical centres and corporations.DCX9000 is ISO 27001 and ENS High certified andGDPR-compliant, ensuring the privacy of your system,data and communications.ALIGN WITH BUDGET REQUIREMENTSFeature-rich and budget-friendly, DCX9000 providesmodern dispatching in a single, simple-to-use solutionthat integrates with DIMETRA Express. Dispatch andcommunicate with field personnel from anywherewith internet connectivity, via a web browser, usinga Windows-based PC or tablet — with no client sidesoftware needed.
KEY FEATURESWith DCX9000, you gain a modern feel and cost-effective dispatch experience that integrates voice, data,messaging, telephony and mapping within an intuitive, browser-based console. The system’s versatility andintegrated functionality empowers your teams to communicate with clarity and confidence, encouragesincreased collaboration and promotes the overall success of your operations.VOICETEXTWhether dispatching from a main operations centre or mobilecommand post, a reliable connection can make or break yourresponse. DCX9000 utilises extensive DIMETRA dispatchcapabilities, so your teams can confidently stay connected.Once calls are completed, voice logs are available, allowingdispatchers to confirm critical information.Connect with groups to share mission-critical information asevents unfold. Easily send multimedia files, including audioor image files, with workgroups and other stakeholders rightfrom the dispatch console. With text integration, your teamsare equipped to improve situational awareness and offer amore efficient response. Voice calls – group and privateEmergency callsAmbiance Listening callsMultiselect transmissionsGroup patchingMotorola Solutions or any Windows 10 compatible audioaccessoriesBROCHURE DCX9000 Short Data Messages (SDS) over TETRA – incomingand outgoingInstant messaging (sent via Telegram Messenger)supporting:– Chats– Multimedia messages– Supports any file type
TRACKDCX9000 provides the right tools toenable your team to communicate in-mapquickly and easily. View, track and connectwith vehicles and teams on a layeredmap in real-time with Automatic VehicleLocation (AVL) and mapping. Monitordefined areas for safety and operationalefficiency improvements. The position ofTETRA terminals is displayed in real-timeon a Web Map Service (WMS) such asOpenStreetMap. Click the map icon to establish anindividual call via TETRA. Acquire coordinates at regular intervalsand track radio users. Create predefined geographicalareas by drawing fences on the map(Geofencing). Apply rules to radios that can enter/exitgeofences.RECORDEnable your dispatchers to instantlyreplay voice logs to confirm missioncritical information when coordinating orreviewing a response. DCX9000 allowsdispatchers to search and playback voicecalls by radio ID, alias, talk group etc. Voicelogs can be played back and downloadedwith a security fingerprint based on theSHA-256 Hash algorithm.BROCHURE DCX9000 Calls and call-related data recordedwith Archiving Interface Server (AIS). Recorded audio is decoded andconverted to analogue for playback. Downloadable as MP3 or WAV files.
KEEP YOURSYSTEMOPERATINGAT PEAKPERFORMANCEWITH SUPPORTPACKAGESWe are committed to supporting your investmentin DCX9000 and keeping you connected by offeringservice packages to help keep your system operatingat optimal levels.DCX9000 ships with a standard three-yearEssential Software Package with the option toextend to a 6 years cover. You also have the abilityto enhance the service with 24x7 response timesfor critical issues and optional repair for serverhardware supplied by Motorola Solutions.The service packages are set up to maintain yourDCX9000 system for long-term optimal performancewith your DIMETRA Express system. When combinedwith your DIMETRA Express support, should anyissues occur with either system, Motorola Solutionswill be there to minimise disruptions and restore yourcommunications as efficiently as possible.Products bearing the “Motorola Solutions Soldand Supported” logo are premium productsdeveloped by Motorola Solutions partners tofulfill critical functions in our customers’ systems.These products are tested and integrated in directcooperation with Motorola. They are supportedthrough Motorola’s customer service teams.BROCHURE DCX9000
For more information about DCX9000 for DIMETRA Express,visit www.motorolasolutions.com/DCX9000Availability is subject to individual country law and regulations. All specifications shown are typical unless otherwise stated and are subject to change without notice.Motorola Solutions Australia Pty Ltd, 10 Wesley Court, Tally Ho Business Park, East Burwood VIC 3151 Australia 1-800-931855 motorolasolutions.comMOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylised M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLCand are used under licence. All other trademarks are the property of their respective owners. 2020 Motorola Solutions, Inc. All rights reserved. 11-2020
hardware supplied by Motorola Solutions. The service packages are set up to maintain your DCX9000 system for long-term optimal performance with your DIMETRA Express system. When combined with your DIMETRA Express support, should any issues occur with either system, Motorola Solutions will be there to minimise disruptions and restore your
