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PUBLICDocument Version: 2H 2021 – 2021-11-19Help Articles for Mobile Learning

CONTENTSMOBILE LEARNING OVERVIEW . 3SINGLE SIGN ON (SSO) INTO SAP LITMOS TRAINING MOBILE APP . 5ADDING LITMOS TO IPAD/ IPHONE HOME SCREEN . 6LOCATING THE LATEST LITMOS APP IN THE GOOGLE PLAY STORE . 7CREATING ARTICULATE PROJECTS FOR USE WITH TABLETS AND MOBILE DEVICES . 8OFFLINE SCORM MODULE VIEWING ON MOBILE APP . 10To Enable . 10The Learner Experience . 11CAN I DOWNLOAD MY CERTIFICATE ON A MOBILE DEVICE? . 122PUBLICMobile Learning

MOBILE LEARNING OVERVIEWThe mobile devices SAP Litmos supports are: Apple iOS devices including iPad and iPhone Android devices such as smartphones and tabletsNote: Although SAP Litmos may be accessed without any issues, we do not test nor support Blackberry devices.Because SAP Litmos is designed to run on the standard operating systems and mobile web browsers for thesemobile devices, there are no additional settings or downloads necessary for Mobile Learning (mLearning) foryour Learners and Admin users.SAP Litmos also has native mobile apps available for Apple iOS and Android devices that can be downloadedand used by Learners to access their training on their mobile devices. SAP Litmos Training Apple (iOS) andAndroid mobile app download links:Once you have downloaded the mobile app, you can login using your username and password. When enteringyour domain, enter your Litmos sub-domain only (do not enter the full Litmos URL).For example, if your Litmos URL is https://myclient.litmos.com, you just need to enter myclientFor custom domains, enter the full domain (eg learning.company.com)Mobile LearningPUBLIC3

As Adobe Flash is not supported on Apple iOS devices, if you expect learners to use mobile devices to accessyour courses, we recommend not uploading Flash videos or SCORM files created in an authoring tool that doesnot support non Flash, HTML5 format content.Many eLearning authoring tools have taken this limitation into consideration and offer the ability to create fileswithout using Flash and being able to publish content in HTML5 format. Below is a list of a few of theseeLearning authoring tools: Adobe Captivate Storyline from Articulate Questionmark Mobile Apps4PUBLICMobile Learning

SINGLE SIGN ON (SSO) INTO SAP LITMOS TRAINING MOBILE APPYou can now allow your users to Single Sign On (SSO) into the SAP Litmos Training Android and iOS mobileapps. This feature enables users to login to Litmos using SSO in their mobile device's browser, and once theyhave been authenticated into Litmos they will be shown an option to launch the SAP Litmos Training mobile appand signed in. If the learner does not already have the app installed, Litmos will present them with an option todownload the app using shortcuts displayed on the page.To enable SSO for the SAP Litmos Training mobile app, please follow these steps:1. Sign in as an Account Owner to your Litmos instance.2. Click the Account tab, with the wrench icon to access account settings.3. By default, the Profile tab should be loaded. Click the Profile tab if any other tab is being shown.4. Scroll down to the Login category and enable Force launching of Litmos mobile app on login option.5. Scroll to the bottom of the page and click Save.6. SSO for mobile will now be enabled. Please try signing on your mobile device to test this change.Once enabled this feature does not allow users to take training on the mobile web version of Litmos, as it willforce launching of the mobile app. This only occurs for mobile devices, not tablets or desktop/laptop computers.Mobile LearningPUBLIC5

ADDING LITMOS TO IPAD/ IPHONE HOME SCREENA user can access Litmos by creating a button on the home screen of their iPad or iPhone. This will allow themto access their Litmos as they would with any other iPhone or iPad app.To achieve this the user would:1. From Safari, navigate to your Litmos account (e.g. https://YOURCOMPANY.litmos.com)2. At the bottom of the screen, select the box with an arrow icon3. Click Add to Home Screen4. Give it a title and click Add6PUBLICMobile Learning

LOCATING THE LATEST LITMOS APP IN THE GOOGLE PLAY STOREPlease use the below Keyword to locate the new SAP LITMOS APP in the play storepub:SAP SEDirect Link: https://play.google.com/store/apps/details?id com.sap.litmos.release&hl enMobile LearningPUBLIC7

CREATING ARTICULATE PROJECTS FOR USE WITH TABLETS AND MOBILE DEVICESCurrently there is not a way to upload Articulate projects for offline viewing on the iPhone or iPad app. However,when publishing your Tin Can or SCORM that was published in Articulate, you can check the "Include HTML 5output" box so users can practice these modules on their browsers. Additionally, ensure that the project does notopen in a new window.To publish your Tin Can file with only HTML 5 enabled, please follow these steps:1) Open your project in Articulate and click "File" then click "Publish."2) Choose the "LMS" tab on the left.3) Uncheck "Use Articulate Mobile Player for iOS or Android." This will also uncheck the "Allowdownloading for offline viewing" option as well.4) Click "Publish" to export your project.5) On the next page select "ZIP" to save your project as a .zip file for uploading to Litmos.8PUBLICMobile Learning

Once your project has been saved, you can follow these steps to upload the Tin Can file to a course:1) Sign in to your Litmos account.2) Click the "Courses" tab and select the course you're interested in.3) Click "Choose a file" and select the .zip Tin Can file to be uploaded to Litmos.Your learners will now be able to practice Articulate projects using the browser on their mobile device orcomputers.Mobile LearningPUBLIC9

OFFLINE SCORM MODULE VIEWING ON MOBILE APPWith Offline SCORM Module Viewing for Mobile enabled for the module, learners can download the trainingcontent to their device in order to view offline. Later when online again, they'll simply relaunch the module inorder to transmit the completion results.To EnableDuring creation of the module, the setting: 'Allow SCORM module to be downloaded to mobile and viewedoffline' must be applied. This setting will be offered upon upload of a SCORM 1.2 file on, and the setting cannotenabled or disabled later after the creation of the module.10PUBLICMobile Learning

The Learner Experience Learner will login to their SAP Litmos site using the SAP Litmos Training mobile app Learner will the download SCORM file to their mobile device using the SAP Litmos Training mobile app Learner will later access the SCORM file offline to view the training content in the SAP Litmos Trainingmobile app via Menu Offline SCORM Learner will connect online and launch the SCORM module in order to sync completion results to SAPLitmosImportant to Note:1) SCORM files containing Flash and external content are not supported.2) External links within the SCORM content will not be accessible while offline.3) When offline SCORM modules are Copied or Mirrored, the offline setting will not be retained.4) When offline SCORM modules are Linked, offline setting will be retained in the new linked module.5) Currently, we do not support launching an offline scorm module in a new window so if the content is setto open in a new frameset by default then we may see CORS error. In that case, we will have to ensurethat while authoring the content, it is not set to open in a new window.Mobile LearningPUBLIC11

CAN I DOWNLOAD MY CERTIFICATE ON A MOBILE DEVICE?Mobile devices have many limitations that a PC or Mac does not have. One of these restrictions is the ability todownload documents. Because of this restriction there is no way to download any file including a certificate to amobile device.Once a learner has completed a course, if they need to download or print a course, they will need to do so froma PC or a Mac.12PUBLICMobile Learning

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