Transcription
Credit UnionSalary Survey Report2017/2018
Contact InformationCONTACT INFORMATIONIf you have questions regarding the 2017/2018 Compease Credit Union Salary Survey Report,please contact:Lee Moore, CCP, Manager, Compensation ProductsMatt Hunt, Product Support SpecialistHR Performance Solutions38695 W. Seven Mile Road, Suite 200Livonia, MI 48152 ht 2017 HR Performance Solutions. All rights reserved. This survey or any part of itmay not be reproduced in any form without written permission from the publisher.Page 2
2017/2018 Salary Survey Report Summary2017/2018 Salary Survey Report SummaryIntroductionHR Performance Solutions is pleased to present the results of the 2017/2018 CompeaseCredit Union Salary Survey Report.HR Performance Solutions invited 703 credit unions to participate in the survey. Emailnotifications and reminders were sent throughout the process to encourage participation.In addition, our Product Support team contacted clients to request their participation andanswer any questions about the survey position matching process. This year, a total of 645credit unions participated, resulting in a 92 percent overall participation rate. This greatresponse rate helps make this survey a valuable resource. The survey data was pulled inan electronic file format from the online Compease systems. The responses were carefullyreviewed and credit unions were contacted for additional information or clarificationif required.Participants were requested to submit data with pay rates effective May 2017.Data was collected and analyzed according to a number of parameters, across all creditunions and by the following asset categories: 0– 10M 70M– 100M 600M– 1B 10M– 20M 100M– 200M 1B– 2B 20M– 30M 200M– 300M 2B and above 30M– 50M 300M– 400M 50M– 70M 400M– 600MRegional ParticipationIn order to meet client requests, we have provided regional data. Below is the listing ofregional groupings:East Region: CT, D.C., DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WVSouth Region: AL, AR, FL, GA, KY, LA, MS, NC, OK, P.R., SC, TN, TXMidwest Region: IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, SD, WIWest Region: AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WYPage 3
2017/2018 Salary Survey Report SummaryData SubmittedA total of 49,512 usable data points were submitted this year. Each credit unionparticipant was classified by asset size and geographic region. Due to outliers, mismatchedinformation, or erroneous data as compared to other submissions, 8 percent of the datareceived was eliminated.Salary DataThe following nationwide statistics are reported for each of the job titles:Base SalaryThe annual base salary excludes variable pay, bonus, incentives,commissions, etc.No. Co.The number of responding credit unions.No. EEsThe total number of incumbents that match the survey job.LowThe lowest base salary reported.AverageThe average of all base salary rates reported.HighestThe highest base salary reported.25th Percentile25 percent of base pay distribution would be below this salary leveland 75 percent base pay would be above.50th Percentile50 percent of base pay distribution would be below this salary leveland 50 percent base pay would be above.75th Percentile75 percent of base pay distribution would be below this salary leveland 25 percent base pay would be above.ConfidentialityWhen there are less than five organizations reporting matches to a particular survey job,the calculated survey values for the job have been suppressed. For every survey statisticpresented in the report, no organization represents more than 25 percent of the sample sizethat is the basis for the statistic.Salary data is reported by each of the asset sizes provided there is sufficient data to report.The reporting of survey results is intended to follow the Safe Harbor Guidelines published bythe U.S. government.Page 4
2017/2018 Salary Survey Report SummaryConclusionWe appreciate your participation with our survey, and any comments, suggestions and ideasare always welcome to enhance the survey. Data has been collected and collated for 88 jobsspecific to the credit union industry.Page 5
SalarySurveyData
2017/2018 Compease Credit Union SurveyPositionAccountant EntryAccountant IntermediateAccountant SeniorAccounting ClerkAccounting Clerk SeniorAccounting ManagerAccounting SupervisorACH CoordinatorAdministrative AssistantAssistant Branch ManagerATM CoordinatorBranch Manager IBranch Manager IIBranch Manager IIIBranch Manager IVBSA OfficerBusiness Development ManagerBusiness Development Rep.Call Center Rep.Call Center Rep. SeniorCall Center SupervisorCard Services Rep.Card Services Rep. SeniorCard Services SupervisorCollections SupervisorCollectorCollector SeniorCommercial Loan Officer ICommercial Loan Officer IICommercial Loan Officer IIICommercial Loan ProcessorCompliance OfficerComputer OperatorConsumer Loan ManagerConsumer Loan OfficerConsumer Loan ProcessorConsumer Loan Processor SeniorCredit AnalystEFT CoordinatorExec. Administrative AssistantExecutive Vice PresidentFacilities ManagerFacilities SpecialistFile ClerkHR Performance Page 7Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyPositionFinancial AnalystFraud SpecialistHelp Desk SpecialistHuman Resources AssistantHuman Resources GeneralistHuman Resources ManagerIndirect Loan OfficerInformation Systems ManagerInternal AuditorLending SupervisorLoan ClerkManager Commercial LoansMarketing AssistantMarketing ManagerMarketing SpecialistMember Service Rep. SeniorMember Service Rep/New AcctsMortgage Loan CloserMortgage Loan ManagerMortgage Loan OfficerMortgage Loan ProcessorNetwork AdministratorOnline Banking SpecialistPC Support SpecialistPresident/CEOProject ManagerProof OperatorReceptionist/OperatorShare Draft ClerkTellerTeller SeniorTeller SupervisorTitle ClerkTop Internal AuditorTraining and Development Mgr.Training SpecialistVault TellerVP Call CenterVP CFOVP Human ResourcesVP Information SystemsVP LendingVP MarketingVP Member Services/OperationsHR Performance 6Page 8Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accountant EntryJob Code:105Non-management employees who are newly qualified to perform specialized duties and responsibilities associated with their job are assignedto this level.Assists in preparation of income statements and balance sheets, consolidated statements and various other accounting statements andreports. Analyzes minor financial reports and records, making recommendations to senior staff relative to the accounting of reserves, assets,and expenditures. Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records.Base Annual er 30m11*******************30 to 50m12******************50 to 70m33******************70 to 100m44******************100 to 200m192440,31045,97552,00042,98347,08149,821200 to 300m81039,14642,12447,81939,39541,08043,971300 to 400m182232,40643,16555,37038,22042,68247,113400 to 600m183135,58943,52952,54138,92743,90947,788600m to 1.0b133037,12843,96853,14440,17543,84647,5061.0b to 2.0b214037,85646,76957,94943,99747,28949,9412b 842,83846,49850,003All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 9Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accountant IntermediateJob Code:110Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job are assigned tothis level.Prepares income statements and balance sheets, consolidated statements and various other accounting statements and reports. Analyzesfinancial reports and records, making recommendations relative to the accounting of reserves, assets, and expenditures. Reviews and verifiesthe accuracy of journal entries and accounting classifications assigned to various records.Base Annual eHigh10015436,94150,27371,86445,64049,66954,61330 to 50m22******************50 to 70m34******************70 to 100m44******************100 to 200m111136,94145,42356,65039,69745,65649,353200 to 300m101443,51449,25657,84945,95849,50452,125300 to 400m122539,87450,10859,67547,47050,00052,978400 to 600m243837,64847,65157,51243,34246,92551,610600m to 1.0b152344,34652,27466,66146,62352,66855,1281.0b to 2.0b121845,44851,43757,95848,51151,20254,6772b 446,75852,79058,947All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 10Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accountant SeniorJob Code:115Non-management employees who have achieved an advanced level of knowledge and skills are assigned to this level.Prepares income statements and balance sheets, consolidated statements and various other accounting statements and reports. Involved incomplex analysis of financial reports and records, making recommendations relative to the accounting of reserves, assets, and expenditures.Conducts special studies and develops or recommends accounting methods and procedures. Instructs or assigns work to Bookkeepers andAccounting Clerks engaged in general accounting activities. Coordinates accounting matters with other departments.Base Annual eHigh587843,68060,78485,01052,45861,43166,66330 to 50m************************50 to 70m11******************70 to 100m22******************100 to 200m111144,50056,68872,80050,01557,40861,388200 to 300m22******************300 to 400m6647,52856,01465,04548,80756,93961,888400 to 600m46******************600m to 1.0b142246,96660,09679,37351,54760,50265,6301.0b to 2.0b121554,78263,65770,096606,71562,13068,0952b 7,77362,06766,737All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 11Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accounting ClerkJob Code:120Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job are assigned tothis level.Supports the financial management and operations of the credit union through maintenance of accounting records and reports. Performsaccounting duties of moderate complexity in accordance with standard procedures and under moderate supervision. Duties may include thefollowing: Reconciles bank accounts, posts to and balances general or subsidiary ledgers, processes payments and compiles segments ofmonthly closings, monthly and annual reports, etc. Verifies accuracy, completeness and consistency of accounting information received. Codesdocuments in accordance with accounts listing. Records disbursements, expenses and other payments.Base Annual er 30m11******************30 to 50m35******************50 to 70m81123,92031,33537,50227,32132,24035,14370 to 100m121727,04032,73138,48030,84632,55234,965100 to 200m6310322,61031,84642,12029,23431,69934,320200 to 300m356127,04035,70145,34432,15735,63039,270300 to 400m295122,38133,92745,76029,56732,86437,502400 to 600m388327,56034,67242,43231,20034,07037,773600m to 1.0b288924,96033,64141,01831,20032,55236,1921.0b to 2.0b257527,60133,98641,51731,20034,07036,3902b ,84031,22634,16437,502All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 12Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accounting Clerk SeniorJob Code:125Non-management employees who have achieved an advanced level of knowledge and skills are assigned to this level.Supports the financial management and operations of the credit union through maintenance of accounting records and reports. Performs awide variety of advanced accounting work under minimum supervision. Directs and checks work of junior level accounting clerks. Duties mayinclude the following: Performs duties similar to Accounting Clerk. Prepares reports on complex budget on income and expenditure records;prepares special reports exercising considerable initiative in arranging details to obtain end objectives.Base Annual eHigh13523826,77040,34052,64536,73339,93643,87830 to 50m22******************50 to 70m81227,08234,88747,61129,53633,47838,08570 to 100m5540,39442,98545,67741,66241,74645,448100 to 200m232932,13639,64049,06736,19239,35442,536200 to 300m142230,30638,75547,75735,52637,81441,678300 to 400m162429,37039,60050,71035,33440,19644,060400 to 600m122230,32639,78949,25437,06639,14644,049600m to 1.0b245435,15241,93251,93838,68340,86244,3721.0b to 2.0b245432,17840,85250,17037,10740,13443,8362b 537,44040,56044,325All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 13Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accounting ManagerJob Code:130Responsible for the credit union's financial records, reports, and accounting system. Prepares, or directs preparation of, reports whichsummarize and forecast credit union business activity and financial position in areas of income, expenses, and earnings, based on past,present, and expected operations. Ensures that all accounting policies and procedures are in accordance with generally accepted accountingprinciples. May direct investment activities.Base Annual der 30m11******************30 to 50m11******************50 to 70m45******************70 to 382,33195,649All Credit Unions25thNo. CoAsset Size Categories100 to 200m200 to 300m300 to 400m400 to 600m600m to 1.0b1.0b to 2.0b2b Geographic RegionsHR Performance SolutionsPage 14Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Accounting SupervisorJob Code:135Supervises the daily operations of the Accounting Department; prepare financial reports, including annual plan and operating budgets;complete, accurate, and timely completion of financial and accounting records for the credit union.Base Annual er 30m11******************30 to 50m11******************50 to 70m22******************70 to 100m44******************100 to 200m242737,91854,52870,55048,94355,66158,874200 to 300m171743,68059,35677,33050,60659,17664,418300 to 400m101045,76060,55475,29653,90961,69962,708400 to 600m182243,00060,78077,00054,24561,14667,502600m to 1.0b152350,77367,48480,18560,50066,20675,3121.0b to 2.0b192548,90065,57284,44458,90165,58870,0202b 457,46064,74374,492All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 15Report Date: June 1, 2017ensure
2017/2018 Compease Credit Union SurveyJob Title:ACH CoordinatorJob Code:140Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job are assigned tothis level.To supervise equipment and activities of the ACH operation.Base Annual eHigh9212727,31039,39255,16235,15238,85442,72330 to 50m22******************50 to 70m5632,44837,73841,60036,87837,86639,54170 to 100m23******************100 to 200m192427,31036,62645,09433,18636,25440,799200 to 300m101428,08038,51648,75534,18038,14741,834300 to 400m101233,73840,96246,96638,37639,61445,802400 to 600m141732,61440,48850,50236,69140,31043,264600m to 1.0b7932,76039,71653,91434,32038,83442,5151.0b to 2.0b182433,94642,45052,83736,82142,45347,1952b 434,84039,22943,607All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 16Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Administrative AssistantJob Code:205Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job areassigned to this level.Provides administrative support to staff, enabling them to focus on core responsibilities of their jobs. Duties may include the following:Provides confidential administrative support to members of management and staff. Composes letters and memoranda from dictation, verbaldirection, written documents and files; edits written communication from word processing documents. Coordinates meetings and makestravel and lodging arrangements. Screens incoming mail, publications and other correspondence. Maintains daily appointment calendars.Prepares or assists in the preparation of assigned reports.Base Annual eHigh11117524,71036,75256,55532,24035,54740,31030 to 50m************************50 to 70m33******************70 to 100m6826,89431,71040,10928,63131,83433,342100 to 200m161624,71035,56445,76031,80833,80041,413200 to 300m141628,08035,65244,55432,21434,59038,842300 to 400m81127,76835,52145,49031,99035,42238,626400 to 600m142329,12036,17346,30132,46936,00540,071600m to 1.0b193527,70635,77847,52831,47036,08838,6051.0b to 2.0b224627,56036,90246,71733,86236,85838,9482b 232,79137,10742,255All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 17Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Assistant Branch ManagerJob Code:601Directs and schedules resources needed to meet the needs of the credit union. Conducts performance reviews for tellers, schedulestraining, and manages overall performance.Base Annual nder 30m11******************30 to 50m************************50 to 70m47******************70 to 100m45******************100 to 200m428528,51739,28750,89834,87238,66744,075200 to 300m214536,15044,84754,50040,00044,63750,000300 to 400m2410336,42144,90855,69939,92644,82348,925400 to 600m2813935,00343,75053,12340,71643,68046,197600m to 1.0b3725832,92647,48261,83541,95447,23752,7971.0b to 2.0b3738135,52648,73261,83145,00048,58952,0002b 069,17544,20549,44055,902All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 18Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:ATM CoordinatorJob Code:145Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job are assigned tothis level.To balance ATM transactions by verifying member checks and cash against the ATM machine transaction summary. Adjusts accounts withmember input errors. Balances transaction totals for each assigned ATM machine. Prepares and forwards items to proof department. NotifiesATM service and maintenance of any machine malfunction. May prepare periodic ATM activity reports.Base Annual eHigh275623,92039,41854,24634,02938,74046,07230 to 50m************************50 to 70m************************70 to 100m************************100 to 200m44******************200 to 300m11******************300 to 400m61632,55240,08850,10735,12138,96944,710400 to 600m6734,57042,34653,43535,21443,36847,310600m to 1.0b26******************1.0b to 2.0b61123,92037,11553,58130,79438,45940,7372b ,750West61325,70943,31449,10943,01444,99047,299All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 19Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Branch Manager IJob Code:603Directs the operations of a small, remote credit union facility (usually 1 or 2 people), ensuring the branch meets organizational financial,operational, service, and growth plans. Has limited lending authority.Base Annual nder 30m11******************30 to 50m71131,50036,32140,76834,67636,60738,40750 to 70m8945,33651,22559,46448,00051,61752,00070 to 100m122535,33946,05859,40042,87947,32049,269100 to 200m8622737,44049,44961,30044,99550,00054,552200 to 300m3611741,39252,50864,08448,17552,33456,717300 to 400m3611538,56350,14761,04846,42749,41954,923400 to 600m3215142,07851,13061,80047,50050,68553,757600m to 1.0b2214142,53156,30475,94051,62554,90059,8841.0b to 2.0b2720245,36257,30770,25452,59457,99661,6772b 675,94052,01856,60760,086All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 20Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Branch Manager IIJob Code:605Directs the operations of a medium sized, remote credit union facility (usually 3 to 10 people), ensuring the branch meets organizationalfinancial, operational, service, and growth plans. Has limited lending authority.Base Annual eHigh21690740,00062,96092,27456,21062,10968,79530 to 50m11******************50 to 70m46******************70 to 100m6746,26849,47652,80947,46549,39951,461100 to 200m418044,05757,73870,17652,54656,53663,625200 to 300m266547,10159,19374,09552,16659,70965,882300 to 400m2910747,50060,83775,60755,24159,80066,407400 to 600m3516147,66258,11471,25252,54658,00062,837600m to 1.0b3320348,54964,67781,35859,38664,58170,0001.0b to 2.0b2918753,05865,60679,23959,33465,13172,1352b 92,27458,76065,60172,560All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 21Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Branch Manager IIIJob Code:607Directs the operations of a large sized, remote credit union facility (usually 10 to 20 people), ensuring the branch meets organizationalfinancial, operational, service, and growth plans. Has limited lending authority.Base Annual eHigh9934245,00072,094100,18664,95972,04678,95330 to 50m************************50 to 70m33******************70 to 100m************************100 to 200m152445,00063,77374,97060,03664,72469,765200 to 300m6861,80067,07371,41663,37468,87869,439300 to 400m61360,76570,80778,00064,31472,50075,660400 to 600m144449,44064,59880,92056,10064,95971,723600m to 1.0b228356,16072,28393,75764,10372,10079,3271.0b to 2.0b2210856,49371,64188,68465,97471,89177,1192b 00,18672,11377,32383,012All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 22Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Branch Manager IVJob Code:609Directs the operations of a large sized, remote credit union facility (usually over 20 people), ensuring the branch meets organizationalfinancial, operational, service, and growth plans. Has limited lending authority.Base Annual eHigh4713156,34581,702108,30171,78282,08790,41930 to 50m************************50 to 70m************************70 to 100m************************100 to 200m22******************200 to 300m11******************300 to 400m************************400 to 600m71365,00076,47684,87072,97578,08680,000600m to 1.0b174065,45979,90699,07970,30081,57685,2611.0b 8,30181,00093,45099,079All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 23Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:BSA OfficerJob Code:150Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job areassigned to this level.Responsible for developing, implementing and administering all aspects of the Bank Secrecy Act Compliance Program.Base Annual eHigh355228,12243,74370,61635,72443,06649,17830 to 50m************************50 to 70m************************70 to 100m************************100 to 200m34******************200 to 300m11******************300 to 400m23******************400 to 600m71328,93340,98660,09132,82238,10648,651600m to 1.0b6932,13651,49970,61646,24553,22758,0111.0b ,78643,43051,054All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 24Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Business Development ManagerJob Code:505Responsible for the management of department personnel and for the development of new business relationships with prospectivemembers and increasing business with current members by making personal contact.Base Annual eHigh9010730,18869,524102,79258,41969,93778,94930 to 50m************************50 to 70m11******************70 to 100m22******************100 to 200m171848,00061,36282,07152,65957,68370,563200 to 300m45******************300 to 400m131641,91263,40582,40456,51261,86271,389400 to 600m151941,40366,33394,50060,07667,11774,133600m to 1.0b162158,49477,18999,58072,50075,00085,6671.0b 1,33861,09075,00087,815All Credit Unions25thNo. CoAsset Size CategoriesGeographic RegionsHR Performance SolutionsPage 25Report Date: June 1, 2017
2017/2018 Compease Credit Union SurveyJob Title:Business Development Rep.Job Code:510Non-management employees who are fully qualified to perform specialized duties and responsibilities associated with their job areassigned to this level.Develops new business for the credit union through Select Employee Groups (SEGs).Base Annual eHigh13826431,20051,92175,85045,50850,57758,51230 to 50m************************50 to 70m5540,00043,56448,81740,29040,93447,77870 to 100m34******************100 to 200m212438,68849,44356,97846,39749,64853,625200 to 300m161935,3649,86068,28943,16549,18856,890300 to 400m162837,44051,43269,26644,87750,10659,370400 to 600m193237,44049,00963,65142,13849,12852,941600m to 1.0b285831,20054,66974,75547,60551,82364,8621.0b to 2.0b216435,65151,10767,31143,87951,14056,7362b ,21774,16042,16249,23555,103Midwest28
2017/2018 Salary Survey Report Summary 2017/2018 Salary Survey Report Summary Introduction HR Performance Solutions is pleased to present the results of the 2017/2018 Compease Credit Union Salary Survey Report. . VP CFO VP Human Resources VP Information Systems VP Lending
