Support Your Networks, Enhance Your Classrooms And Protect Your Students

Transcription

support your networks, enhance your classroomsand protect your students

productive classrooms,supported networks, safer studentswho we arewhat we doImpero is a team of technology enthusiasts with a passionfor education. Born inside the classroom, in response tothe changing demands of our digital world, we are 100%focused on the EdTech space. Our remote monitoring andmanagement software package, Impero Education Pro,has been developed working with schools and educationinstitutions across the globe, to help the educationtechnology sector make the most of digital learning.Impero Education Pro has been designed to:truly cross platformsimple set upImpero Education Pro is compatible with all majoroperating systems, allowing multiple different devices tobe monitored and managed from a single view.Installation of Impero Education Pro is simple andstraightforward and the whole process can be executedremotely by Impero’s dedicated operations team.WindowsChrome OSiOSMac OSX rotect students using state-of-the-art online safetyPtechnology.E mpower teachers with classroom control featurescompatible across PCs, Macs and mobile devices.S upport school IT teams with a host of remotecontrol and network administration tools.AndroidinsightImpero Insight is an advanced, cloud-based analytics and reporting module for ImperoEducation Pro, powered by the industry leading Microsoft BI engine. Impero Insightautomatically pulls data, from one or multiple servers, into intuitive, interactive and informativepre-defined dashboards, with the ability to drill down to a granular level when required.featuresdata analyticskeep students safemulti-server reportingsave timegranular permissionss upport best practice interactive tailored dashboardsd emonstrate outstanding leadership graphical data presentationsupport decision-making auto data updates cloud-based01benefits

who we helpteachersIncorporating technology into learning is never withoutits challenges, and young people are more tech-savvythan ever. Providing a host of classroom control featuresand interactive teaching tools (from screen broadcastingand real-time monitoring to lock screen and instantmessaging) as well as integrated online safety features,Impero Education Pro puts control back into the hands ofteaching staff, helping to keep students focused, on task,and safe in the digital world.technical teamsWhatever the issue, and however big or small, technicalteams are always the first port of call. With general admin,software updates, password resets, support requests anda growing network to manage, technical teams are oftenrequired to be in multiple places at once. Impero EducationPro automates several manual processes to help save time,reduce workloads and streamline networks, so resourcescan be reinvested into other urgent tasks and disruptivedowntime can be avoided.senior leadership teams andsafeguarding staffJuggling budgets, pupils, staff, curriculum developmentand strategic decisions, senior leadership teams play acrucial role in the daily running of a school. And thosein dedicated safeguarding, child protection or pastoralcare roles are often the first point of contact for anysafeguarding concerns. With Ofsted, ISI and other schoolinspection bodies placing a greater emphasis on takinga whole-school approach to online safety, the jugglingact becomes trickier. Impero Education Pro includesintegrated online safety features, designed to enable SLTand safeguarding staff to support the digital learningenvironment, enforce school-wide policies and keepstudents safe.02

classroom managementEmpowering teaching staff with a range of classroom control toolsto help break down traditional behaviour management barriers,focus learning, and keep students safe.the features03real-time monitoringmessaging & live chatProviding a live, comprehensive viewof all student devices, at a glance,so inappropriate behaviour can bemanaged in real time and potentialrisk prevented before an incidentescalates.Enabling discreet communicationbetween teachers and students, orgroups, to assist remotely, providefeedback, or for collaborativeworking.screen broadcastingmulti-device monitoringEnhancing the digital learningenvironment by broadcasting ateacher’s screen to all devicesto demonstrate tasks and shareresources, or broadcasting a student’sscreen to showcase exemplary work.Empowering teachers to usetechnology in the classroom withflexible grouping structures and PINgrouping functionality, offering crossplatform compatibility to promotelearner engagement.remote controlaccess managementImproving communication andmaximising learning with the abilityto remote control student devices tolend assistance or demonstrate tasks.Improving productivity by managingstudents’ access to websites,applications or resources in real timeduring a lesson.teaching toolsassessment toolsRemoving distractions and focusingattention through single-clickactions including lock screen, disableinternet, restrict printing and mutesound, while saving time by sending/receiving files (such as homework)and running files/websites onstudent devices.Helping teachers to assess learningover time, and plan in response to theneeds of students, through the exammodule, quick question and quickquiz allocation tools, and by assigningtasks which students can mark ascomplete in real time.

the benefitsfocus learningImpero Education Pro is designed to keep students on taskand encourages positive behaviour in the classroom. Withreal-time visibility of every user’s screen, staff are able tomonitor device usage, establish capture alerts and blockcertain websites, applications or devices. This serves tofocus students and remove the many distractions associatedwith online learning.“ Teachers use the classroom management side ofthe product to help focus learning. Keeping a roomof 30 students on task can be difficult; with the livethumbnail view, teachers can view all screens in oneplace and easily identify which students are strayingoff task.”Lawnswood School, UKsave timeImpero Education Pro saves masses of time for teachingstaff. The ability to automate numerous classroomactivities, including assigning tasks, marking exams, sendingURLs to multiple devices and logging students on/offmachines, helps to maximise learning time.“ From a teaching perspective, it really helps tostreamline lessons. Sending URLs to all screens savestime and the block/allow lists allow the right contentto be accessed at the right time.”Aberdare Community School, UKimprove communicationTeaching staff can discreetly message students, withoutraising the attention of the class, to determine if theyare struggling, so they can assist remotely to providefeedback, answer questions or lend support. The group chatfunctionality is great for collaborative working and screenbroadcasting can be used to highlight good work, whilemonitoring and keyword detection helps teaching staff toidentify topics that may need to be addressed, encouragingdialogues and open communication between staff andstudents.track progressImpero Education Pro’s exam module, quick question andquick quiz allocation tools provide a record of results,so teachers can assess learning over time and plan inresponse to the needs of students on both a class andindividual level. Assigning tasks, which students can markas complete in real time, helps teachers to assess studentlearning throughout the lesson, so support can be provideddiscreetly or extension tasks set.“ Teachers find the software really simple tonavigate and love all of the classroom managementfunctionality, such as real-time monitoring, filesharing, broadcasting screens and being able to locksystems down for controlled assessments.”Bacup & Rawtenstall Grammar School, UKa ddress online behaviour inreal timeImpero Education Pro empowers teaching staff to controlthe digital classroom and promote good digital behaviour byreducing the distractions and barriers associated with onlinelearning. Real-time monitoring and keyword detection helpstaff to identify inappropriate online behaviour or misuse asit occurs, with screenshot or video evidence providing thewider context, so that incidents can be dealt with promptlyand addressed in the same way as any other behavioural orsafeguarding issue.“ The live thumbnails of student machines allowteaching staff to have an overview of their students’activity, which helps to ensure that all students areon task and kept safe. Knowing that they are beingwatched, students are also more likely to use the PCsresponsibly.”Hele’s School, UK“ Often when students are working on laptops or PCs itcan be a very individual experience. Impero EducationPro brings it all together and promotes bettercommunication across the group.”Wembrook Primary School, UK04

network managementA comprehensive suite of network administration tools designedto help IT teams streamline networks, improve efficiency, and savetime.thethe featuresfeaturesremote control & supportprint managementProviding IT support staff withremote access to computers in orderto fix a problem, lend assistance ordemonstrate how things should bedone.Assigning print credits on anindividual basis, applying restrictionsto enforce a reasonable usage policyand prevent careless behaviouramongst students.computer usage monitoringinventory managementSetting the boundaries withinwhich digital learning can thrive,restricting or monitoring users withregards to internet, application andhardware usage, with the ability totrack encrypted or unlisted USBs andreport on all network data by user orcomputer group.Automating inventory checksthrough a single view andhighlighting the age and state ofequipment so it can be replaced,refreshed or removed no sooner, orlater, than is necessary.licence managementpower managementManaging licence compliance ata network level, highlighting howmany licences are being used andrestricting access to the softwarebefore it exceeds its legal limit.Centralising the control of powerusage across the network, schedulingremote power on/off, detectingidle time and delivering a varietyof comparative reports to maintainefficiency and track savings.desktop utilisationReporting on the utilisation patternsof specific devices in order to informprocurement decisions and optimisethe usage of existing machines.Simplifying PC reservation byallowing machines to be booked on asingular or group basis.05

patchThe Impero Patch module plugs into Impero Education Pro to strengthen endpoint security andprovide the ultimate protection for the top education software applications. This quick and easypatch management feature uses automated detection to patch Microsoft, Mac OS X and more than60 third-party applications (including Flash and Java) before network vulnerabilities are exposed.The ability to schedule automatic patching of outdated or vulnerable software products preventsthe risk of security breaches and potential downtime.featuresbenefitsa utomated patchingminimise riskw ake-on-LANsave timeu pdate scheduling reduce downtimee asy-to-create policies strengthen endpoint securityi ntuitive dashboard interfaceensure accuracyd etailed reportsthe benefitsreduce carbonImpero Education Pro cuts down on unnecessary waste,which helps schools to reduce their carbon footprint.Applying restrictions to enforce a reasonable power usagepolicy and issuing print credits to curb careless behaviour,Impero Education Pro promotes a more sustainable andenvironmentally-friendly way of working. Something thatis increasingly important as we strive towards a greenerfuture.“ Using Impero for power management, our school isnow significantly reducing energy waste.”save moneyFrom the day it’s installed, Impero Education Pro startssaving schools money. By controlling print and managingpower, the cost of running a busy network can bedramatically reduced. The power management feature aloneis responsible for a typical return on investment (ROI) in just6-8 months, which can be easily calculated using Impero’sintelligent reporting function.“ Print management has reduced our quarterly printingcosts from 2,000 to just 640.”The Phoenix Academy, UKBishop Ramsey School, UKsave timeThe most commonly reported benefit of Impero EducationPro is the time it saves. Allowing Network Managers torespond to issues, and fix problems remotely, saves valuablehours each day and reduces classroom downtime waitingfor IT support.“ Every feature within Impero saves time – it’s as simpleas that.”Blessed Robert Johnson College, UKminimise riskImpero Education Pro is designed to protect networks fromexposure to threats. Patching all vulnerable software to thelatest version and ensuring licence limits are never exceededstrengthens endpoint security by preventing a host ofnetwork vulnerabilities while ensuring a safe digital learningenvironment.“ We use Impero Education Pro to update softwareacross numerous machines, which can sometimesprove an urgent task.”Sandwell Academy, UK06

online safetyFeature-rich online safety functionality, developed in response toUK Government guidance, helping senior leadership teams andsafeguarding staff to protect students from risk.the featuresthe featureskeyword detectionIdentifying key words, phrasesabbreviations or acronyms, which aretyped, used or viewed anywhere on thenetwork (including html, web browsers,emails, applications etc) to help pinpointvulnerable students potentially engagedin at-risk behaviour.An anonymous reporting tool, namedConfide, enables students to reportpastoral concerns (anonymously if theychoose), either about themselves oranother student, to a trusted memberof staff.keyword detection librariesreporting & analyticsInbuilt keyword detection libraries,developed in partnership with a numberof charities and specialist organisations,provide definitions relating to a broadrange of safeguarding issues to establishthe context.Review and analyse all online safetydata down to a granular level andproduce detailed reports for the relevantmembers of staff.real-time monitoringtrack & disable USBsPreventing exposure to indecent contentand proactively identifying vulnerablestudents at risk from harm via acomprehensive view of devices.Tracking, controlling and disabling USBdevices across the network to ensureinappropriate or dangerous content isnot exposed to the network.access managementEnabling schools to manage onlineaccess automatically and on-the-fly byuser, room, device or session, restrictingaccess during exams and allowinggreater access during break periods.enforce acceptable use policiesReminding students how to behaveresponsibly online by enforcingacceptable use policies and runningreports to measure their effectiveness.07anonymous student reportingtoolactivity logs & incidenthandlingProviding access to a historic log of allonline activity, including screenshotand video captures, with incidenthandling and reporting tools to evidencemisconduct or safeguarding risks, whichcan be shared with school inspectionbodies where necessary.

the benefitskeep students safeViewing unsuitable content, giving out personalinformation, accessing indecent images, cyberbullying,grooming – the risks go on. Impero Education Pro isdesigned to keep students safe in the online environment,with real-time alerts and close monitoring to deterinappropriate behaviour and highlight safeguardingincidents as they occur.“ With Impero Education Pro, we feel confident that weknow how staff and students are using technology.”c omply with inspectoratesPromoting a ‘whole school’ managed approach to onlinesafety, Ofsted is just one of the Government approvedschool inspectorates Impero Education Pro is compliantwith; others include ISI, Education Scotland and Estyn.“ It’s great knowing that we have that safety net in placeand it’s helped us to fulfil Ofsted requirements when itcomes to online safety.”Bishop Rawstorne Church of England Academy, UKBeeches Primary School, UKsupport the Prevent dutyImpero Education Pro supports the Prevent Duty guidance,which came into force in 2015, recommending educationestablishments have proper risk assessment processes inplace, to ensure extremist views do not go unchallenged.With Impero Education Pro the ‘appropriate IT policies’element is covered with a specially developed ‘counterradicalisation’ keyword detection policy.“ With Impero Education Pro we can identify studentswho are trying to access websites they shouldn’t.Capturing these incidents and talking to the studentabout it helps reinforce the e-safety strategy, as well asour Prevent policy.”establish ‘appropriate monitoring’Impero Education Pro’s online safety features are compliantwith the UK Safer Internet Centre’s provider checklist,which reviews monitoring solutions in line with theDepartment for Education’s statutory guidance KeepingChildren Safe in Education.“ Since Moyles Court admits boarders, we have a greaterposition of trust and pastoral care. We needed to lookfor a solution that would help us comply with ourPrevent strategy and Impero Education Pro helps usmeet and exceed this.”Moyles Court School, UKToftwood Junior School, UKour online safety partners include:08

our approachThe diagram below illustrates our best practice approach tosafeguarding in schools, promoted by Impero Education Pro.Educating students to act responsibly online, with active dKeyword policiesdeveloped withschools, experts &leading charities.Keyworddetection withreal-timemonitoring.Photo/videocapture toprovide staffwith context.Log thecaptures fordetailed incidentreporting.Discuss issues,offer counternarratives andintervene beforethings escalate.Encourageresponsiblebehaviour online,both in schooland out.SchoolStudent& School09researchmonitor, capture, logImpero’s keyword policies (including adult content,counter-radicalisation, cyberbullying, grooming, LGBTderogatory language, racist language, self-harm, sexting,suicide, violence and weapons and much more) have beendeveloped with leading charities and young people to aidthe understanding of terms and phrases associated witheach safeguarding risk. Schools can’t be expected to beexperts in all these areas, so we work with those who areon a regular basis.Impero Education Pro monitors the school network andwhen a keyword is detected, whether in an application,typed in an email, on social media, in a search engine,present on a website or in a URL, the incident iscaptured. This capture is timestamped and logged with ascreenshot, or video clip, to provide ‘who, what, where’style information, putting the incident into context.Advanced policies also allow schools to tailor the system,adding their own keywords, applying different policies fordifferent groups, changing the duration of video capturesand setting higher detection settings for individualstudents, entire groups or anything in between.

educatesafeguardAs these captures are logged, relevant staff members canbe notified. These alerts can be sent either by email, realtime pop-ups or via regularly scheduled summary reports,so that issues can be addressed. When notifying staff ofa keyword capture, Impero Education Pro also provides afull definition to help them understand and respond. Staffalso have access to detailed records of a student’s internetusage and previous captures, further aiding informeddecisions regarding the next steps to take.By opening up these conversations, schools caneducate students to understand the risks and to behaveresponsibly online, whether they are being monitoredor not. Should a student forget what it means to beresponsible online, schools can use Impero Education Proto remind students of the school’s acceptable use policyand request agreement before moving on. This remindspupils of the role they play in their own online safety andencourages them to act responsibly.Armed with the relevant information, staff can open updialogues with students and safeguard as appropriate.This approach is centred on identifying students at riskand tackling issues directly before they escalate. When theappropriate response has been actioned, staff can recordit on the system for future reference. This complete log ofinformation helps staff to see patterns of misconduct orconcerning behaviour and address them with one-on-onesupport, lesson plans, or assemblies based on the relevantissues.Section 2: Impero Education Pro – Effective Deployment2.2 Setting up anImpero EducationPro online safetyworking groupkey questionspotential sub questionsWho is going to be monitored?PDFMIS1.Agree how best to implement the systemin line with the school’s policies andprocedures and agree who is going to dowhat.2.Pilot the monitoring tools to ensure thatany initial teething troubles are ironed outand lessons learnt amongst a small group ofpeople before a wider roll out.3.Act as Impero super users and trainers uponwider roll out.4.Answer the questions in the following table.Online Safety HandbookHow do we communicate what we are doing to staff/pupils/parentsInformation to help you consider this question iscovered in Section 2.6 and Section 9 of this guide.Are we going to implement Confide?Further information to help you consider this question iscovered in Section 6 of this guide.Are we going to explicitly reference the use of Impero inour policies?Who will be responsible for managing false positiveson the system and agreeing any changes that may beneeded?The handbook outlines a series of recommended modelsand frameworks to help support the effective roll out ofan active monitoring system, including:E stablishing a working group, running a pilot,training, and communication.Managing keyword detection policies.M anaging data captures, AUPs and anonymousreporting.Advice on what to do when risks are detected.R esources and templates for an effective roll out.If so, which policies?Section 1: Impero Education Pro - Online Safety Best PracticeFurther information to help you consider this question iscovered in Section 2.4 and Section 9 of this guide.Should this be the Network Manager under theDesignated Safeguarding Lead’s guidance?Further information to help you consider this question iscovered in Section 3.7 of this guide.1.3 Impero Education– groupsensuringtop tipsPro- e-safetycomplianceIf you are interested in learning more about establishing a generale-safety group within your school to help inform your e-safetypolicies and practices then well renowned E-safety Adviser,Alan Mackenzie, has put a useful guide together that you candownload for -step frameworkIf monitoring staff, who is responsible for looking atcaptures from staff?Further information to help you consider this question iscovered in Section 4 of this guide.A best practice deployment guide &resource pack for Senior Leadership TeamsIn response to rising concerns around safeguarding inschools, the DfE’s Keeping Children Safe in Educationguidance and the UK Safer Internet Centre’s appropriatemonitoring guide, Impero has developed a comprehensiveresource designed to help schools adopt a best practiceapproach to online safety.All, or certain policies for certain groups of users?If not all, why not?How can this workload be shared?Who is going to be responsible for viewing the datacaptured?If, so do we want it to be launched by staff or by pupils?It is recommended that, before deploying thekeyword monitoring tools within Impero, aworking group is established in order to:online safety handbookJust pupils or staff too?Which keyword policies are going to be used?1.3.1 keeping children safe in educationParagraph 67 of the Government’s KeepingChildren Safe in Education statutory guidancestates that schools should ensure appropriatemonitoring and filtering systems are inplace to support safeguarding in relation toonline safety. To help schools understandwhat is meant by ‘appropriate’ filteringand ‘appropriate’ monitoring the UK SaferInternet Centre (UKSIC) has issued someguidance. This document is listed in AnnexC of the Keeping Children Safe in Educationguidance and can also be found on the UKSafer Internet Website.Copyright 2016, Impero Software, all rights reserved‘As schools and colleges increasingly workonline it is essential that children aresafeguarded from potentially harmful andinappropriate online material. As suchgoverning bodies and proprietors shouldensure appropriate filters and appropriatemonitoring systems are in place.’- Keeping Children Safe in Education,DFE, 2016, paragraph 67AUPKeeping childrensafe in educationStatutory guidance for schools th-Impero-Education-Pro-v1.pdf)Impero Education Pro contains endpointfiltering functionality. These filtering toolsare designed to be complimentary to aschools existing web filtering solution, toaid teaching and learning by giving teachersgranular control over internet usage andsites visited in class in real time. They arenot designed as, or recommended to be,a replacement for a school’s standard webfiltering software and schools should stillhave a solution in place that matches the‘appropriate filtering’ standards outlinedin the Keeping Children Safe in Educationguidance.Online safetySeptember attachment data/file/550511/Keepingchildren safe in education.pdf)Copyright 2016, Impero Software, all rights reservedImpero Education Pro is fully compliant withthe UK Safer Internet Centre’s ‘AppropriateMonitoring’ standards for schools, asreferenced in the Annex of the governments‘Keeping Children Safe in Education’statutory guidance. Visit the link below for anoverview of this compliance.67. As schools and colleges increasingly workonline it is essential that children are safeguardedfrom potentially harmful and inappropriateonline material. As such governing bodies andproprietors should ensure appropriate filters andappropriate monitoring systems are in place.Additional information to support governingbodies and proprietors is provided in annex c.Copyright 2016, Impero Software, all rights reservedexpert contributionsAlso featured in the handbook are expert contributionsfrom a host of online safety and safeguarding experts,including the Internet Watch Foundation, Victvs, E-SafetyAdviser Alan Mackenzie, Child/Adult Trauma Therapistand Clinical Supervisor Catherine Knibbs, eating disordercharity Beat, the Anti-Bullying Alliance, HOPE not hate,Harmless, law firm Browne Jacobson LLP, eCadets,Internet Matters, and Professionals Online Safety Helplineon behalf of South West Grid for Learning. This adviceis designed to help staff address a range of safeguardingrisks, identified by an active monitoring, with confidence.handy resourcesA series of useful resources and templates, includingposters, videos and models, complete the handbook.From recommended on-screen acceptable use policies andparent flyers to sample presentations for staff, this sectionis jam-packed with a broad range of materials to supportthe effective roll out of an active monitoring system.10

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management software package, Impero Education Pro, has been developed working with schools and education institutions across the globe, to help the education technology sector make the most of digital learning. what we do Impero Education Pro has been designed to: Protect students using state-of-the-art online safety technology.