WIXLIB

ATTACHMENT 7ZOLL RescueNet Billing System

RescueNet BillingNext-Generation Automated Billingand Collections

Work Smarter withIntelligent WorkflowRescueNet Billing automates the billing process so youcan get paid on time. Its intuitive features help your billersorganize their workday and avoid mistakes that can lead todenials. Keep claims from slipping through the cracks, speedup collections, and generate powerful business analysis andproductivity reports. RescueNet Billing monitors claims forerrors and reduces receivable turnaround times to help youmaximize your cash flow. It shares a common database withRescueNet Dispatch and ePCR, so the information collectedby your call takers, dispatchers, and field staff is immediatelyavailable to your billers. This eliminates time consuming anderror-prone duplicate data entry. RescueNet Billing providesmanagers with a high-level view of the department’s workload.The most widely used Windows -based EMS billing systemenables you to slash your receivables, improve cash flow,reduce staff hours, and easily stay Medicare-, Medicaid-,and HIPAA-compliant.The foundation of efficiency is based on the ability to identifywhat work needs to be done and to prioritize that work. To buildsuccessfully on that foundation, you need to easily access thedetails of that work and the account data that underlies thosedetails. RescueNet Billing’s workflow feature spots the problemareas of your A/R and gives your billers simple, one-step accessto information. Workflow makes it easy to find, organize andprioritize your billing and collections efforts.In-depth filter definition to define workflow/billing filtersOn-screen interactive operations reports:As changes are made to trips, workflow immediatelyreflects those changes.RescueNet Billing Today:A summary of important Workflow filters to helpprioritize and organize claims to be worked byindividual billers.

Automated Billing andElectronic SubmissionsThe faster you can get a claim correctly billed and submitted,the sooner the cash will be in the bank. RescueNet Billingmakes it easy for you to get your claims submitted as quicklyas possible by automating the billing process. The process ofbilling trips and generating electronic claims, and/or printingpaper claims, is simple with RescueNet Billing.RescueNet Billing Schedules:Automate your billing cycles and let the systemensure timely invoices/claims go out to customersand insurance payors.RescueNet Scheduled Batch Processing:Configure jobs to generate paper and electronic claimbatches automatically at any time during the night or day.Claims are re-verified during the batch processing to ensureaccuracy and completion, reducing the possibility of denials.Easily Manage Critical Patient InformationCustomer information is allstored in one locationSort customer payorsin the most appropriatebilling orderLog all HIPAA documentationreceived from customersTrack the changes made tocustomer information andwho did the changesCapture permanent address,legal rep and next of kin informationto facilitate collection efforts

Fast, Well-Organized Data EntryEasy user interface forreviewing and enteringtrip informationHistory log of allactions done to tripAutomated entry of chargesand contractual allowancesfor primary payorAdd denials directlyto each tripAdd payments directly toeach tripRescueNet Billing Modules –Get more out of yourtechnology investmentRescueNet Billing includes several modules provided tostreamline the cost recovery process. This saves yourdepartment time and money associated with administrativeservices and allows you to focus on life-saving operations.Electronic Claims ModuleRescueNet Billing Electronic Claims Modules (ECMs) allowfor the creation of files for electronic submission to carriers forbilling. Standard ECMs are available for different carriers andcustom ECMs can be developed as needed. The developmentand testing of ECMs requires extensive time and resources.RescueNet Billing comes with four ECMs: Medicare for onestate, Railroad Medicare, Medicaid for one state, and one of thefollowing Clearinghouse ECMs: WebMD, THIN (Texas), ET&T,Gateway EDI, ZirMed, and NHS.Attach files/importantrecords to the tripRescueNet Code Reviewwith BillingWhen you use RescueNet Code Review with RescueNetBilling, you can view ECGs with easy access to this record ifyou’re required to print and forward it to an insurance companyfor additional evidence as to the patient’s condition and courseof treatment when medical necessity is in question. Also yourbilling office staff can quickly access the record later if a legalmatter requires this documentation to be produced for evidence.Paper FormsStandard Paper Forms are available for different carriers andcustom forms can be developed as needed. A set of standardforms come with RescueNet Billing including a patient invoice,a facility invoice, a collection letter, HCFA 1500, etc. and allstate-specific forms for one state.

Automated Electronic Remittanceand Batch Credit ProcessingProcessing payments has never been easier. A biller can selectwhether to add a payment or denial directly into each trip. Orthey can process an EOB using the batch credits module toquickly add all credits and denial in one step without havingto open each individual trip.System can automaticallycalculate appropriateexpected amountsDistribute payments overmultiple legs of a tripAssign Target Totalto batch for easyreconciliationCapture co-insuranceand deductible amountsfor electronic filing ofsecondary claimsEnter secondary credits (i.e.adjustments and write-offs)as payments are enteredAutomatically selects the nextpayor and appropriate schedulefor each tripThe Flexible Auto-Fill optionmakes it simple to handletasks such as writing offsmall balances and postingfacility payments

DANTOM ECMDANTOM Systems, Inc. develops collection letters, invoicesand statements, and provides high-speed laser printing andmailing services. If you’re using DANTOM Systems for any ofthese services, you can use the RescueNet Billing DANTOMElectronic Claims Module (ECM) to easily generate anelectronic data file that contains all of the informationDANTOM needs to process your invoices or collectionletters. Then you can simply upload the data file to DANTOMSystems for processing. The DANTOM ECM also enablesyou to receive updated address information from DANTOMif you subscribe to that service. This module lets you reduceFTE’s, and/or clerical staff, allocated to the printing, collating,and mailing of patient invoices and collection letters. Becausemany EMS organizations and billing services send multipleinvoices and notices to a patient while trying to collect on abill, there is an exponentially higher number of claims that areprocessed for patient billing. Plus you can reduce overheadcosts for printing supplies.Medifax UtilityMedifax-EDI, Inc. is a company that, in addition to providingother services, sends eligibility requests to carriers nationwideon behalf of healthcare providers. If you’re working with Medifax,you can use the RescueNet Billing Medifax Utility to easilygenerate an electronic data file that contains eligibility requestsyou need Medifax to process. Then you can simply upload thedata file returned from Medifax using the data transmissionsoftware provided by them.Scanned Documents Applications(Image Viewer and Auto-Attachfor Scanning)These applications enable you to attach scanned documents toyour trip records either automatically by attaching files to tripsbased on file name, or manually by keying in the run numberto a viewed image. One great way to use this application is toattach scanned copies of the patient care report to the trip so it’shandy for billing. This solution can help you realize your dreamof the paperless office. Use the integrated scanning interface toscan and link either a single document or a batch of documentsquickly and efficiently. Attach copies of run reports, physiciancertification statements, EOB’s and more to the claims you billfrom RescueNet Billing. Don’t waste time going back and forthto the file room to retrieve important documents you need eachday. Instead you can view and print them directly from your RescueNet Billing workstation as needed. Secure file storage asmandated by HIPAA can be expensive for some organizationswith limited office space. As a result, it’s more cost effectiveto store documents offsite. Offsite storage requires anothermechanism for staff in the billing office to access recordsrequired for billing, working denials and follow-up collections.Scanning is the perfect solution since each of the relevantdocuments are ready and available to the system users asthey work the claim for viewing and printing. Prioritize yourbilling and collections efforts.Even if storage is not an issue, the process of searching for,copying, and filing supporting documents in a billing officerequires time and is a redundant task that can increasestaffing costs. The scanning solution requires that eachdocument only be filed once by scanning it into the system,then the permanent filing of a printed copy. Any subsequentneed for that document is easily met by accessing it viaRescueNet Billing for viewing or printing.With the Scanned Document Application you can: Efficiently attach scanned images that have been scannedin with a batch of documents. Attach a single document to a single trip record or tomultiple trip records. Attach a single document to multiple trip recordswith the same incident number in one easy step. Include a comment with any attachment.Acceptable file types: Adobe Portable Document Format (PDF) files witha .pdf file extension. Joint Photographic Experts Group (JPEG) image fileswith a .jpg file extension. Graphics Interchange Format (GIF) image fileswith a .gif file extension. Tagged Image File Format (TIFF) image fileswith a .tif file extension.