Credentialing And Privileging Policy - Lucas County Health

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Toledo-Lucas County Health Department PolicyCredentialing and Privileging PolicyOriginal Effective Date:Review/ Revision Date:Augu st 5, 2016July 27, 2017Maintenance Steward:Board of Health Resolution :2017.07.097Director of Human ResourcesHistory:D New RevisedD ArchivedOrganizational Scope: Full AgencyDAdministrationD Community Services DEnvironmental HealthDHealth ServicesFrequency of Review:D Annually BienniallyD 5 YearsD As NeededD Other:Location:G-Drive: G: -7 Users -7 Common -7 Policies & Procedures -7 ArchivedWebsite: www.lucascountyhealth.com/employee-login/Hardcopy: Policy & Procedure M anual, HR Office; FQHC CEO OfficeArchived Version(s): G-Drive: G: -7 Users -7 Common -7 Policies & Procedures -7 ArchivedRequisite Signatures1h1/ZJJ17gJ,tf-;!- JI - I1-DateFQHC CEOj {Date0 ;-2. {3.7DateFQHC Board PresidentDateDateVacantDateDate? . .2.S- ·Dpt2.C7Ir-? CJtJ( 2Date Director of Human ResourcesCredentialing and Privileging PolicyRevised : 7-2 7-201 7DotePage 1of8

Toledo-Lucas County Health Department PolicyCredentialing and Privileging PolicyI. PolicyIt is the policy of Toledo-Lucas County Health Center (TLCHC) and Toledo-Lucas County HealthDepartment (TLCHD) to ensure that licensed independent practitioners (LIPs), other licensed orcertified practitioners (OLCPs) and all other licensed staff meet the minimum credentials,privileging and performance standards to maintain licensure. Each LIP and OLCP must undergocredentialing and privileging.II. ScopeThis policy applies to all licensed staff who are permitted by law and provide direct patient care andother licensed services at TLCHC and TLCHD whether utilized on a full-time, part-time, intermittent,consultant, locum tenens or volunteer basis.III. PurposeThe purpose of this policy is to provide a systematic process for credentialing, re-credentialing,privileging, and verification of LIPs, OLCPs and all other licensed staff, including Sanitarians, whoprovide patient/client care and other services at TLCHC and TLCHD.IV. BackgroundThis policy must be followed by TLCHC and TLCHD to ensure uniformity and completeness incredentialing.Assess the credentials of each licensed or certified health care practitioner to determine if theymeet Health Center standards. This assessment must meet the requirement of 42U.S.C.§233(h)(2) that calls for review and verification of “the professional credentials,references, claims history, fitness, professional review organization findings, and license statusof its physicians and other licensed or certified health care practitioners.” The procedures usedfor credentialing these practitioners shall follow the requirements of the Joint Commission orother nationally recognized accrediting organizations, and must include a query of the NationalPractitioner Data Bank (NPDB).TLCHC and TLCHD require that providers cooperate in the credentialing and privileging process.Practitioner’s failure to comply with credentialing and privileging or to submit the necessarydocumentation may result in disciplinary action, up to and including termination.The fundamental criteria for clinical privileges will be directly related to the delivery of qualitymedical care, professional ability and judgement, and the Center’s needs. Clinical privileges will notCredentialing and Privileging PolicyRevised: 7-27-2017Page 2 of 8

be denied on the basis of race, creed, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, marital status, or status as a covered veteran.V. CredentialingA. Credentialing is performed to assess and confirm the qualifications of all licensed, registered orcertified positions. Credentialing is performed for all LIPs, OLCPs, Registered Nurses,Sanitarians, and all other licensed staff under the health department prior to appointment tothe TLCHC or TLCHD.1. The credentialing procedures used shall be appropriate to the specialty of each practitionerand the breadth of clinical or other public health services offered by that practitioner. Referto procedures for individual LIPs, OLCPs, Registered Nurses, and Sanitarians.2. The attached chart (see Appendix A) details the credentialing and privileging guideline bypractitioner type.VI. PrivilegingA. Privileging is performed to authorize a licensed or certified health care practitioner’s specificscope and content of patient care services in conjunction with an evaluation of an individual’sclinical qualification and/or performance.B. Privileging is the process that health care organizations employ to authorize practitioners toprovide specific services to their patients. TLCHC and TLCHD will adhere to the followingprovisions on privileging and must:1. Verify that its licensed or certified health care practitioners possess the requisite skills andexpertise to manage and treat patients and to perform the medical procedures that arerequired to provide the authorized services.2. Assure their clientele that Health Center and Health Department practitioners have metstandards of practice and training that enable them to manage and treat patients and/orperform procedures and practices with a level of proficiency which minimizes the risk ofcausing harm.C. The specific privileging requirements will occur upon hire. Licenses and certifications will bereviewed annually, biennially or on a cycle that corresponds to license and certification renewalby the appropriate licensing and certifying board.VII. VerificationA. Verification is performed to determine the accuracy of a qualification reported by a licensed orcertified individual health care practitioner. The verification procedures used shall beCredentialing and Privileging PolicyRevised: 7-27-2017Page 3 of 8

appropriate to the specialty of each practitioner and the breadth of clinical services offered bythat practitioner.B. This credentialing and privileging process is intended to protect TLCHC and TLCHD patients andclients by ensuring that licensed staff possess requisite training, experience, and competence.C. TLCHC and TLCHD require primary source documentation of a provider’s license to practice,graduation from the appropriate school/program, and Drug Enforcement Administration (DEA)certification.1. In addition, TLCHC and TLCHD verifies all providers’ employment history, references,malpractice history, and compliance with Federal and State fraud and abuse laws.VIII. MaintenanceA. Review1. The Credentialing and Privileging Verification policy is to be reviewed biennially to ensurecompliance with both agency and accreditation standards.B. Revision1. All changes made to this policy are to be noted on the Record of Change. Substantialchanges will require renewed signatures from all applicable parties. This includes changes tothe intent, scope, procedures, or policy statement.2. Changes in style, format, grammar or minor error correction will not require renewedsignatures but must be indicated on the Record of Change.IX. GlossaryA. Credentialing: Credentialing refers to the systematic process of screening and evaluatingqualifications and other credentials, including licensure, required education, relevant trainingand experience, current competence and health status(as it relates to the practitioner's abilityto perform job responsibilities). Credentialing (and corresponding clinical privileging) must bejurisdictional and facility specific.B. Licensure: Licensure refers to the official or legal permission to practice in an occupation, asevidenced by documentation issued by a State in the form of a license or registration.C. Clinical Privileging: Clinical Privileging is defined as the process by which a licensed forindependent practice (i.e. without supervision, direction, required sponsor, preceptor,mandatory collaboration, etc.) is permitted by law and TLCHC to practice independently, toprovide medical or other patient care services within the scope of the individual's license, basedCredentialing and Privileging PolicyRevised: 7-27-2017Page 4 of 8

on the individual's clinical competence as determined by peer references, professionalexperience, health status, education, training, and licensure. Clinical privileging must beprovider specific.D. Licensed Independent Practitioner (LIP): LIP includes any individual by law (the statute whichdefines the terms and conditions of the practitioner's license) and the facility to provide patientcare services independently (i.e. without supervision or direction) within the scope of theindividual's license and in accordance with individually granted clinical privileges. Only LIPs maybe granted clinical privileges. LIPs include, but are not limited to physicians, physicianassistants, dentists, nurse practitioners, certified nurse midwives, pharmacists, and opticians.E. Locum Tenens: Locum tenens is defined as a person who substitutes temporarily for anothermember of the same profession for a range of a few days to up to six months or more. Thisprocess is implemented when a healthcare employer faces temporary staffing shortages due tovacancies, illnesses, or other causes to maintain patient quality care.F. Other Licensed or Certified Health Care Practitioner (OLCP): OLCP include individuals who arelicensed, registered or certified but are not permitted by law to provide patient care serviceswithout direction and supervision. They include but are not limited to laboratory and medicaltechnicians, social workers, medical assistants, registered and licensed practical nurses, anddental hygienists, and registered dietitians.G. Primary Source Verification: Verification by the original source of a specific credential todetermine the accuracy of a qualification reported by an individual health care practitioner.Examples of primary source verification include, but are not limited to, direct correspondence,telephone verification, internet verification, and reports from credentials verificationorganizations.Credentialing and Privileging PolicyRevised: 7-27-2017Page 5 of 8

Record of Change(Required for all policies)Date ofChangeChangesMade ByCredentialing and Privileging PolicyRevised: 7-27-2017Changes Made/NotesApproved ByPage 6 of 8

Appendix A. Credentialing & Privileging Guideline by Practitioner TypeCREDENTIALINGOR PRIVILEGINGACTIVITYExamples of StaffA. CREDENTIALING1. Verification oflicensure, registration,or certification2. Verification ofeducation3. Verification of training4. Verification of currentcompetence5. Health fitness (Abilityto perform therequested privileges)6. Approval authority7. National PractitionerData Bank Query8. Government issuedpicture identification,immunization and PPDstatus, and life supporttraining (if applicable)9. Drug EnforcementAdministration (DEA)registration, hospitaladmitting privileges“LICENSED OR CERTIFIED HEALTH CARE PRACTITIONERAND LICENSED STAFF”LicensedOther licensed orOther licensed staffIndependentcertified practitionerPractitioner (LIP) (OLCP)Physician, Dentist RN, LPN, CMA,RS, SITRegistered DieticianMETHODPrimary sourcePrimary sourcePrimary sourcePrimary sourceSecondary sourcePrimary sourcePrimary sourcePrimary source,writtenConfirmed statementSecondary sourceSupervisory evaluationper job descriptionSupervisory evaluationper job descriptionPrimary sourceSupervisory evaluation perjob descriptionSupervisory evaluation perjob descriptionGoverning Body(usually concurrentwith privileging)Required, ifreportableSecondary sourceSupervisory evaluationper job descriptionSupervisory evaluation perjob descriptionRequired, if reportableN/ASecondary sourceSecondary sourceSecondary source, ifapplicableSecondary source, ifapplicableN/AB. INITIALGRANTING OFPRIVILEGES1. Verification of currentcompetence to provideservices specific to eachof the organization’scare delivery settings2. Approval authorityMETHODPrimary source,based on peer reviewand/or performanceimprovement dataSupervisory evaluationper job descriptionN/AGoverning Body(usually concurrentwith credentialing)Supervisory evaluationper job descriptionN/ACredentialing and Privileging PolicyRevised: 7-27-2017Page 7 of 8

C. RENEWAL ORREVISION OFPRIVILEGES1. Frequency2. Verification of currentlicensure, registration,or certification3. Verification of currentcompetence4. Approval authority5. Appeal to discontinueappointment or denyclinical privilegesMethodAccording toaccrediting body’srequirements, at leastevery 2 yearsPrimary sourceAccording to accreditingbody’s requirements, atleast every 2 yearsN/APrimary sourceN/APrimary sourcesbased on peer reviewand/or performanceimprovement dataGoverning BodySupervisory evaluationper job descriptionN/ASupervisory function perjob descriptionOrganization optionN/AProcess requiredCredentialing and Privileging PolicyRevised: 7-27-2017N/APage 8 of 8

for credentialing these practitioners shall follow the requirements of the Joint Commission or other nationally recognized accrediting organizations, and must include a query of the National Practitioner Data Bank (NPDB). TLCHC and TLCHD require that providers cooperate in the credentialing and privileging process.