Optimizing Organizational Performance - Harvard Kennedy School

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Leadership Decision MakingOptimizing Organizational PerformanceWWW.HKS.HARVARD.EDU/EE/DECISIONYOU’RE HERE TO MAKE A DIFFERENCE.SM

LEADERSHIP DECISION MAKINGOptimizing Organizational PerformanceWhat are the best strategies for making rational choices in uncertain times? Is your organizationhiring the best people for the job? How should you communicate risk? What are the beststrategies for negotiating an agreement?From classical to contemporary times, two skills remain essential in all professional settings: wisejudgment and effective decision-making. Drawing on theories and evidence from psychology,behavioral economics, and neuroscience, Leadership Decision Making gives leaders like youhands-on learning experiences that improve decision analysis and leadership effectiveness.This extraordinary one-week program will:“Attending Leadership DecisionMaking was transformative.The level of discourse waschallenging and inspiring, andI have applied many of thelearnings in my position as asenior leader in government.”– VICTORIA WEIDISTRICT MANAGERTECHNICAL OPERATIONSFEDERAL AVIATION ADMINISTRATION» Train you to recognize biases in judgment that affect even the most intelligent individuals» Equip you with structured decision-making techniques empirically demonstrated toimprove decisionsIn an era of big data, Leadership Decision Making begins with the premise that, while leadersare awash in information, that information is only as good as the decision makers who use it.Throughout the program, you will gain the analytical tools needed to turn data into evidence bylearning the principles of causal inference via randomized experiments — the most powerful toolused in the social and behavioral sciences to make sense of complex situations.Leadership Decision Making also expands the definition of leadership to include responsibilityfor designing decision environments that help everyone in an organization make smarterchoices. Using an award-winning choice exercise, the program will help you think like whatThaler and Sunstein (2009) call a “choice architect.”

CURRICULUMLeadership Decision Making is led by world-renowned Harvard faculty from a range ofacademic backgrounds. It also features distinguished guest speakers, including cabinetlevel officials, former CEOs of Fortune 100 companies, and advisors to U.S. presidents,all of whom share lessons from practical experience. The program presents cutting-edgeresearch, often before it is even released to the public, and translates scientific discoveriesinto practical strategies through seminars, case-study teachings, and decision exercises.The curriculum focuses on key areas that drive organizational performance, including:» Reducing decision biases in your organization» Communicating risk accurately and effectively» Improving negotiation skills» Increasing prediction accuracy and developing well-calibrated estimates» Understanding the role of emotion in judgment and decision making» Gaining support for your decisions» Incorporating evidence-based decision making into your organizationCustomized, Confidential Reports of Your Decision-Making StyleFaculty Chair, Dr. Jennifer Lerner, utilizes the best scientifically validated measures toilluminate the decision-making style of each individual leader in the program. This resourcewill generate personalized, confidential feedback on your decision-making style. You willbe able to compare privately your personal data with both cohort and societal averages.Moreover, you will gain practice in interpreting measures that you can use for assessing andoptimizing decision making in your own organization.YOU’RE HERE TO MAKE A DIFFERENCE.SM

WHO SHOULD ATTENDThe program is intended for senior-level executives in the public, nonprofit,and corporate sectors who are open to new ways of thinking aboutleadership in an era when data and decision strategy matter more than ever.Past participants have included elected politicians, corporate executives,military officers, diplomats, law enforcement officers, scholars, intelligenceanalysts, a diverse set of senior managers, and some emerging leaders.Participant diversity is an important feature of this program and criticalto its success. This learning environment allows participants to build anetwork of colleagues from across geographic boundaries and professionalsectors, helping these leaders understand the human dynamics that makeor break the effectiveness of decision environments both within their ownorganizations and organizations around the world.“Leadership Decision Making addressed both the theories andtools necessary to deal with the organizational challenges of bigdata. Dr. Lerner and her team explored everything from decisionscience to ethics, behavioral psychology to negotiation theory inone amazing week.”– DAVID SOLINVESTMENT DIRECTORSTANDARD LIFE INVESTMENTSTO APPLY OR LEARN ABOUT PROGRAM DATES,CURRICULUM, TUITION, AND MORE, PLEASE VISITWWW.HKS.HARVARD.EDU/EE/DECISIONAdmission is competitive and based on professionalachievement and organizational responsibility. There are noformal educational requirements; however, fluency in writtenand spoken English is a necessity for participation.This program qualifies for Executive Certificates in EconomicDevelopment, Public Leadership, Public Policy, and NonprofitLeadership. Visit www.hks.harvard.edu/ee/certificateto learn more.

FACULTY CHAIRDr. Jennifer Lerner is the Thornton F. Bradshaw Professor of Public Policy, Management, and DecisionScience at the Harvard Kennedy School. In addition to her roles at Harvard, Lerner has served as the U.S.Navy’s first Chief Decision Scientist and Special Advisor to the U.S. Chief of Naval Operations. Lerner’sscientific research combines insights from psychology, economics, and neuroscience to study humanjudgment and decision making. She has received numerous research awards, including the PresidentialEarly Career Award for Scientists and Engineers, the highest honor bestowed by the U.S. governmentupon outstanding scientists and engineers in the early stages of their research careers. She has alsoreceived the National Science Foundation’s (NSF) Faculty Early Career Development Award and theNational Science Foundation’s “Sensational 60” designation – a designation given to the 60 mostprominent American scientists whose first grants were graduate school fellowships from the NSF. Asdevoted to teaching as she is to research, Lerner routinely receives recognition for teaching excellence.Previously an associate professor at Carnegie Mellon University, Lerner joined the Harvard faculty in2007 and became the first psychologist in the history of the Harvard Kennedy School to receive tenure.“This program gave me a unique opportunity to learn about the latest decision-makingresearch from top professionals in a motivating and multicultural environment.It’s the best learning experience I’ve ever had.”JOÃO AGUIAR MACHADODIRECTOR GENERAL EUROPEAN COMMISSIONDG MARITIME AFFAIRS AND FISHERIES

YOU’RE HERE TO MAKE A DIFFERENCE.SMWWW.HKS.HARVARD.EDU/EE/DECISION79 JFK StreetCambridge, MA 02138 USAPhone: 1-617-496-9000Email: exed@hks.harvard.edu

Science at the Harvard Kennedy School. In addition to her roles at Harvard, Lerner has served as the U.S. Navy's first Chief Decision Scientist and Special Advisor to the U.S. Chief of Naval Operations. Lerner's scientific research combines insights from psychology, economics, and neuroscience to study human judgment and decision making.