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Comodo Dome Antispam MSPSoftware Version 2.12Administrator GuideGuide Version 2.12.012819Comodo Security Solutions1255 Broad StreetClifton, NJ, 07013

Comodo Dome Antispam MSP - Administrator GuideTable of Contents1 Introduction to Comodo Dome Antispam - MSP.41.1 Purchase License .51.2 Add More Users, Domains or Time to your Account .161.3 License Information.292 Get Started.352.1 Incoming Filtering Configuration .352.1.1 Configure Your Mail Server.352.1.2 Configure MX Record.362.1.2.1 Update MX Records in Windows 2003/2008 Server.372.1.2.2 Update MX Records on a host using BIND (and the 'named' daemon).382.1.2.3 Update MX Records for Comodo DNS.382.1.2.4 Update MX Records for GoDaddy.412.1.2.5 Update MX Records for Enom.422.1.2.6 Update MX Records for Network Solutions.432.1.2.7 Update MX Records for Yahoo! Small Business.442.1.2.8 Update MX Records for 1and1.452.1.2.9 Update MX Records for 4D Web Hosting.452.1.2.10 Update MX Records for DNS Park.462.1.2.11 Update MX Records for DreamHost.462.1.2.12 Update MX Records for DynDNS.472.1.2.13 Update MX Records for IX Web Hosting.472.1.2.14 Update MX Records for No-IP.482.1.2.15 Update MX Records in CPanel.492.2 Outgoing Filtering Configuration .512.2.1 Per-User Authentication.522.2.2 Outgoing Smarthost setup.522.2.2.1 Configure QMail to use a Smarthost.532.2.2.2 Configure PostFix to use a Smarthost.532.2.2.3 Configure Sendmail to use a Smarthost.542.2.2.4 Configure Exchange 2000/2003 to use a Smarthost.542.2.2.5 Configure Exchange 2007/2010 to use a Smarthost.552.2.2.6 Configure Exchange 2013/2016 to use a Smarthost.562.2.2.7 Configure Exim to use a Smarthost.572.2.2.7.1 Configure Exim / cPanel to use a Smarthost.572.2.2.7.2 Configure Exim / Directadmin to use a Smarthost.593 The Admin Console.613.1 Login to the Admin Console.623.2 The Dashboard Area.643.2.1 Domain Management.663.2.1.1 Domains.673.2.1.1.1 Add a Domain.683.2.1.1.2 Delete Domains.71Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved2

Comodo Dome Antispam MSP - Administrator Guide3.2.1.1.3 Edit Domains.713.2.1.1.4 Validate Domains.733.2.1.1.5 Manage a Domain.743.2.1.1.5.1 Domain Dashboard.753.2.1.1.5.2 Incoming.783.2.1.1.5.3 Outgoing.1413.2.1.1.5.4 Email Management.1573.2.1.1.5.5 Domain Audit Log .1863.2.1.1.5.6 Domain Rules.1943.2.1.1.5.7 Account Management.2423.2.1.1.5.7.1 User Account Management.2423.2.1.1.5.7.2 Manage User auto-import.2623.2.1.1.5.7.3 View User History.2643.2.1.1.5.7.4 Import Users from LDAP.2673.2.2 Audit Log.2783.2.3 Administrator Account Management.2883.2.3.1 Administrators.2893.2.3.2 User Groups & Permissions.2973.2.3.3 Admin Groups & Permissions.3033.2.3.4 My Comodo Account.3133.2.3.5 My Profile.3133.2.3.6 Users History.3163.2.4 Customer Management.3163.2.4.1 End User License and Subscriber Agreements .3173.2.4.2 View License Information.3173.2.4.3 Manage Report Subscriptions.3193.2.4.4 Configure Language for Messages from CDAS.3213.2.4.5 Notification Email Settings.3224 CDAS Reports - An Overview.3234.1 Quarantine Report.3244.2 Domain Statistics Report.3254.3 Auto-Imported Users Report.3264.4 Quarantine Release Report.3274.5 Reported Spam Report .328Appendix 1 - CDAS Error Codes.330Appendix 2 - CDAS Feature List.331Appendix 3 - Troubleshooting LDAP.332Appendix 4 - Useful Links.333About Comodo Security Solutions.334Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved3

Comodo Dome Antispam MSP - Administrator Guide1Introduction to Comodo DomeAntispam - MSPComodo Dome Antispam - MSP (CDAS) is an email filtering solution that blocks spam, email-borne viruses andother unwanted mail from reaching user in-boxes. CDAS can be quickly configured for any email system and can beup and running in no time.Features and benefits include: Antispam protection for incoming mails Antispam protection for outgoing mails Enhances productivity of employees and servers Intuitive web interface facilitates easy use and configuration Easy management of domains email restrictions Whitelist / blacklist recipients and senders Archiving incoming mailsComodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved4

Comodo Dome Antispam MSP - Administrator GuideGuide StructureThis guide is intended to take you through the configuration and use of Comodo Dome Antispam - MSP and isbroken down into the following main sections. The guide can be navigated using the bookmark links on the left. Purchase License - How to purchase CDAS licenses. Add More Users, Domains Or Time To Your Account - Describes how to obtain domains, add moreusers to your account. License Information - Describes how to keep track of subscription status and various license relatedalerts. Getting Started - Describes how to configure your mail server with the CDAS serviceIncoming Filtering Configuration Outgoing Filtering ConfigurationThe Administrative Interface - Provides a snapshot of main functional areas of CDAS. Login to the Administrative Interface - How to login into the CDAS interface. The Dashboard Area - Describes briefly about Domain management, Account management,Customer management and Statistics area. Domain Management- Detailed explanation on how to add domains, edit domain and managedomains. This section also deals with adding users to whitelist and blacklist and view log reports. Audit Log - Detailed explanation on how to view and export log reports for all the domains in theaccount. Account Management - Detailed explanation on how to add new administrators and change loginpasswords, subscription to periodical reports and configure language for messages from CDAS. Customer Management - Provides information on accounts.CDAS Reports - An Overview - An Overview of the Domain and Quarantine summary reports periodicallygenerated and sent to the administrators and users by CDAS. Appendix 1 - CDAS Error Codes Appendix 2 - CDAS Feature Table Appendix 3 -Troubleshooting LDAP Appendix 4 - Useful Links1.1Purchase License In order to use CDAS, you must first purchase a license for the service. You have the option to purchase multiple licenses for single or multiple domains.You can purchase the license(s) in two ways: Through Comodo Accounts Manager Through Comodo One - MSP interfaceComodo Accounts Manager Click the 'Buy Now' link on the website or directly ement/signupComodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved5

Comodo Dome Antispam MSP - Administrator Guide Select 'Dome Antispam' product and subscription term Select the subscription package you want from the list. You have the option to purchase a single domainlicense or multi-domain license: Single Domain License - One email domain. For example, xyz.com or abc.xyz.com, can beconfigured along with a total number of licensed users. Multi-Domain License - More than one email domain. For example, you can configure xyz.com,abc.xyz.com, abc.org along with a total number of licensed users across all your domains.Select the number of additional domains/users to be covered and archive space requirements Select your region Enter your contact details and billing address details under 'Customer Information'Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved6

Comodo Dome Antispam MSP - Administrator GuideIf you already have a Comodo account, select 'Existing Comodo User' and enter your usernameand password If you don't have a Comodo account, select 'New Comodo User' and enter your details to create anew accountComplete the payment details section Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved7

Comodo Dome Antispam MSP - Administrator Guide Select the checkbox under Communication Options if you want to subscribe for newsletters from Comodo.Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved8

Comodo Dome Antispam MSP - Administrator Guide Read the 'End User License/Subscriber Agreement' and tick the checkbox to agree Click 'Continue'. After your order has been successfully processed, you will see the following orderconfirmation screen: Click 'Place Order'Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved9

Comodo Dome Antispam MSP - Administrator Guide Your account will be created and your licenses are now active. You will also receive a confirmation emailwith your order details. You can login to CDAS - MSP through the URL contained in the confirmation mail. You can view your license details in the main interface after activation. See 'License Information' for moreinformation. The number of users and domains allowed by all your licenses combined is shown in the Customer Infopage.Comodo One - MSP interface Login to your Comodo One - MSP account and click 'Store'Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved10

Comodo Dome Antispam MSP - Administrator Guide Click '30 Days Free Trial' or 'Buy' on the Comodo Dome Antispam tileYou will be taken to the subscription page.Your login username will be pre-populated and cannot be changed. Enter your Comodo One account password in the 'Password' field and click 'Login'Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved11

Comodo Dome Antispam MSP - Administrator GuideAny licenses you have already purchased will be listed in the next step. Click 'Buy Now' to subscribe for a new license Select the license type: Single Domain License - One email domain. For example, xyz.com or abc.xyz.com, can beconfigured. You can also select how many users you want to license. Multi-Domain License - More than one email domain. For example, you can configure xyz.com,abc.org, abc.xyz.com etc. You can also select how many users you want to license.Select the license term Click 'Next'Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved12

Comodo Dome Antispam MSP - Administrator Guide Enter your contact details and billing address details under 'Customer Information' Click the 'End User License/Service Agreement' link to read the EULA for Dome Antispam. Accept theagreement by selecting the checkbox. Click 'Next'View your order and to enter your payment card information in the next step.Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved13

Comodo Dome Antispam MSP - Administrator Guide Review your order, enter your credit card/debit card details and click 'Next'.Your order summary will be displayed.Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved14

Comodo Dome Antispam MSP - Administrator Guide Click 'Next' to view instructions and complete the purchase process.Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved15

Comodo Dome Antispam MSP - Administrator Guide Click 'Finish' You can login to CDAS - MSP from the Comodo One console by selecting 'Applications' 'Dome AntispamMSP'. You can view your license details in the main interface after activation. See 'License Information' for moreinformation. The number of users and domains allowed by all your licenses combined is shown in the Customer Infopage.1.2Add More Users, Domains or Time to your AccountYou can subscribe for multiple licenses in order to enroll more users, domains or add time to your current CDASaccount. This can be done in two ways: Through Comodo Accounts Manager Through Comodo One – MSP interfaceComodo Accounts Manager Visit /signup Please read on for a step-by-step guide to this process.Comodo Dome Antispam MSP Admin Guide 2019Comodo Security Solutions Inc. All rights reserved16