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Remote video inspectionand collaboration softwareImproving the directinteraction betweentechnicians and personnelon remote locations whereinstallations are beingserviced using remote livevideo inspections.Copyright 2021 CloudVisit.1

CloudVisit company profileCloudVisit currently serves many industries,including aviation, maritime, construction,telecommunications, transportation, andtelemedicine, and is expanding. The companyis backed by 16 years of success in softwareprogramming, video conferencing, telemedicine,and telecommunications. CloudVisit has aproven record of excellence, efficiency, security,and quality customer service.CloudVisit3182 Route 9, Suite 107ACold Spring, New York 10516Daniel GilbertCEO, President, and Founderdaniel.gilbert@cloudvisit.comLily ElliottProject cloudvisit.comCopyright 2021 CloudVisit.2

The inspection software created by CloudVisit enhancesthe process of several types of commercial or consumerinspections with paperless digital checklists, cloud-basedvisual data collection, inspection report generation, androbust appointment creation features.Copyright 2021 CloudVisit.3

CloudVisit is broadly interoperable with a widerange of devices, operating systems and third-partyapplications - CloudVisit is accessible from theinternet and from devices running Windows,Mac OS, iOS, and Android.Copyright 2021 CloudVisit.4

How the CloudVisit solution worksDuring a live remote video inspection the remote expert uses acomputer with internet access and the crew member or technicianuses a dedicated mobile app with a broadband or WiFi ian: Creates and starts sessionLoads checklistGrabs timecodes and status valuesCaptures recordings and screenshotsLaunches mobile appJoins sessionDemonstrates completed work scopeInteracts with host through audio and videoCopyright 2021 CloudVisit.5

How the CloudVisit solution worksIn a CloudVisit session, there can be up to twenty simultaneousaudio connections with four video feeds. The host can select,which video feed to include in the active video window.Crew Subject matterexpert or inspectorGuestCopyright 2021 CloudVisit.6

CloudVisit enhances the process of severaltypes of commercial or consumer inspectionsConnect remote expertswith onsite techniciansReview and verifycompleted workInspect, capture and shareproject completion evidenceCloudVisit remote inspectionsoftware allows onsite techniciansto connect with remote expertsthrough a real-time peer-to-peervideo collaboration experience.High-demand experts review ashared live video feed and captureevery detail of the project withGPS-tracked images, uploaded filesand photos, screen captures andannotations, as well as audio andvideo recordings with timecodes.Visual collaboration tools allowinspectors and managers to assignand notify responsible users for themost efficient real-time data collection,aiding in project management,completion and acceptance.Copyright 2021 CloudVisit.7

CloudVisit’s remote inspection solutionCloudVisit application uses video conference technology as onepart of an overall remote inspection solution, including:Enhanced recording and playbackWorkforce automationProject managementBy grabbing time codes during a session’srecording or playback, users can jump to specificlocations in the playback view by clicking on thetimecode link.The host can import a spreadsheet to create anonline checklist, capture information directly intothis checklist, and export the values back into thesame spreadsheet format for workflow continuity.Users can see the status of a session from theappointment screen and track the status ofinspected items.Copyright 2021 CloudVisit.8

Meeting your business’ profitability,efficiency, and client satisfaction goalsImprove customersatisfactionIncrease accuracyand quality controlReduceoperational costsEnhancesafetyEnhance customer satisfactionby solving problems quickly,completing projects faster, andreducing service costs withthe help of a remote expertusing CloudVisit remote videoinspection software.Real-time visual collaborationenables highly accurateremote diagnostics and expertinstructions from inspectorsto onsite technicians,increasing first-time-fix rateswith quality control visualinspections.Remote video collaborationallows experts and inspectionengineers to guide onsitetechnicians through problemresolution without expensivefield visits, reducing traveltime and operational costs.CloudVisit’s videoconferencing and virtualcollaboration platformimproves safety by promotingsocial distancing, and helpssustain healthy and safeenvironments for clients andall involved personnel.Copyright 2021 CloudVisit.9

CloudVisit’s data securityCloudVisit’s background in HIPAA-compliance and telemedicineprovides a complete and secure enterprise solution.CloudVisit’s system and user files are hosted and connected to an enterprisenetwork, which produces the best quality of service.CloudVisit is routinely penetration tested for security vulnerabilities, using thelatest versions of leading security testing software.CloudVisit’s software features a secure architecture complete with an isolated database service, storing data independently from system files to prevent a data breach.All communication through CloudVisit’s software is encrypted using a securesocket layer (SSL) and secure high algorithms, specifically secure hash algorithm(SHA-256), ensuring optimal data protection both in transit and at rest.Copyright 2021 CloudVisit.10

Business casesTrainingSurveysUsing CloudVisit, an inspector or supervisorcan guide an onsite employee through theprocess of performing a task remotely. Then,the expert can observe the employee while heor she performs the job and provide feedbackon how to improve performance.By using CloudVisit, the information thatneeds to be collected can be identified ina checklist, these items can be capturedin the session recording, and the resultscan be found by searching for the item andjumping to that location in the playback.AssessmentsInspectionsHave technicians complete the task in acontrolled environment where their work canbe assessed, and they can receive immediatefeedback. CloudVisit supports this approach byallowing an expert to see the work being done.The expert can capture the results, compare itto predefined criteria, and enter comments.CloudVisit gives deployment supervisorsand others a way to complete inspectionsseamlessly and document the completionevidence for others to review if necessary.Copyright 2021 CloudVisit.11

Business casesSupervisionHandoffUsers of CloudVisit can establish times whenthe crew will connect with an expert throughoutthe project to ensure timely and quality results.This approach also can be used to check onequipment, include engineering when needed,troubleshooting, and change requests.With CloudVisit, the handoff package isthe session recording with any additionalfiles uploaded into the session foldereliminating the need for hours and hoursof post-processing.AcceptanceCloudVisit users can import a job-specificchecklist, capture the results for each checklistitem in the session recording, and flag any itemsthat need to be completed or corrected as part ofthe acceptance process.Final approvalIf a customer is unable to join the livesession, they can access the recordingat a later time to capture their inputand indicate if the site is approved orhighlight any necessary revisions.Copyright 2021 CloudVisit.12

Remote inspection and collaborationsoftware competitive analysisVIDEO SESSIONS FUNCTIONALITYCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppAudio / video conferencingMute / unmute participantsChat functionHost control of video / audio streamsParticipant listScreen sharingSession Invite by emailFile transfer during sessionMultiple screen support1080p video and video shareCustom integration availableCopyright 2021 CloudVisit.13

Remote inspection and collaborationsoftware competitive analysisRECORDING FUNCTIONALITYCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppScreen recordingCloud based screen recordingCloud based file storageFull screen video feedVideo editingCo-located session filesCapture recording time codes for quick playbackManual video quality overrideFILE MANAGEMENT FUNCTIONALITYTrue file folder dedicated to sessionBulk downloads from folderBulk uploads Into folderRestricted access to folder for suppliers and customersChangelogCopyright 2021 CloudVisit.14

Remote inspection and collaborationsoftware competitive analysisSCHEDULING FUNCTIONALITYCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppCalendar integrationShare hyperlink to video recordingSort calendar by customerSort calendar by supplierDedicated calendar viewDetailed session list and status viewsScope of work In session detailsSESSION TRACKING FUNCTIONALITYMeeting history with session ID and custom nameSession metric reportsTrack customers by sessionTrack locationTrack projectTrack marketsTrack suppliers by sessionAdvanced search capabilitiesCopyright 2021 CloudVisit.15

Remote inspection and collaborationsoftware competitive analysisSESSION TOOLS FUNCTIONALITYCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppEasy user onboardingHost assigned user rolesAllow desktop participant to annotateDedicated mobile appSign in with work or personal emailIn-session participant listScreen capture / stillsAnnotation of screen captureDisplay / embed EXIF watermarkCustomizable session creation for robust reportingand file securityCreate work groupsSession commentsGallery view of session filesThumbnail view of session filesEmbed company logo as watermarkIntegrated support interfaceMutliple session and recording typesCopyright 2021 CloudVisit.16

Remote inspection and collaborationsoftware competitive analysisCHECKLIST SESSION MANAGEMENTCloudVisitBlue JeansZoomTeamsWebexGoToMeetingGoogle HangoutsWhats AppOne click checklist editingChecklist creation / import / exportCapture evidence directly in checklist rowAdd hyperlinks to files or web content in checklistAdd and delete checklist rows on the flyChange checklist row orderCustomer comments in checklistCustomer approval in checklistSet deliverable status valueSort and filter checklist by keywordCopyright 2021 CloudVisit.17

CloudVisit solution providessignificant benefits for employees,customers, and the environmentEnabling COVID-19 socialdistancing requirements throughvideo conferencing and virtualcollaborationReducing the number of deficienciesassociated with new installationsbecause the work is completedcorrectly the first timeProviding real-time updates ofproject statuses and file sharingImproving safety with fasterand more reliable repairsOptimizing workforce efficiencieswith automation by capturing datacontinuously or within a checklist,along with exporting, and sharingthe knowledgeSustaining healthy and safeenvironments for clients andall involved personnelHelping companies reduce their carbonfootprint and environmental impactessential to global sustainabilityCopyright 2021 CloudVisit.18

Improved operational efficiencies fromusing CloudVisit inspection software*33% 40% 62% 90% 67%decreasein thenumberof defectsfoundimprovementin cycletimemoreauditspassreductionin auditdefectsper sitereductionin returnvisits*Results may vary. The above results were achieved by CloudVisit’s customer working within the telecom industry.Copyright 2021 CloudVisit.19