Administrative Services And Facilities Managers SD 2022-07-11

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Administrative Services and Facilities ManagersLabor Market Analysis: San Diego CountyJuly 2022SummaryNEW PROGRAMRECOMMENDATION?EVIDENCE OF A SUPPLYGAP?AT OR ABOVE THELIVING WAGE?EXPECTED LEVEL OF EDUCATIONBachelor’s Degree Associate DegreeDo Not Proceedwith New ProgramSUPPORTFOR PROGRAMMODIFICATION?Some College or CertificateNUMBER OFINSTITUTIONS THATPROVIDE TRAININGNUMBER OFANNUAL JOB OPENINGSHS Diploma or EquivalentLess than a HS DiplomaApprenticeshipThe San Diego-Imperial Center of Excellence for Labor Market Research (COE) developed this brief toassist the region’s community colleges with strategic planning and program development. According toavailable labor market information, Administrative Services and Facilities Managers in San Diego Countyhave a labor market demand of 347 annual job openings (while average demand for a single occupationin San Diego County is 242 annual job openings), and 25 educational institutions in San Diego Countysupply 4,245 awards for this occupation, suggesting that there is an oversupply in the labor market.Because a TOP/CIP code may train for more than one occupation, simply aggregating all supply fromall related codes may overestimate supply for an occupation. Entry-level wages for this occupation areabove the living wage. This brief recommends to not proceed with developing a new program butsupports a program modification because 1) entry-level earnings for this occupation are above the livingwage; but 2) there is an oversupply in the region; and 3) a high number of educational institutions train forthis occupation. The colleges should also note that the typical entry-level education for this occupation is abachelor’s degree.

IntroductionThis report provides labor market information in San Diego County for the following occupational code inthe Standard Occupational Classification (SOC)1 system:Administrative Services and Facilities Managers (SOC 11-3011): Plan, direct, or coordinate one ormore administrative services of an organization, such as records and information management, maildistribution, facilities planning and maintenance, custodial operations, and other office supportservices. Sample reported job titles include: Office ManagerMaintenance ManagerBusiness Administrator Administrative ManagerMaintenance and Operations SupervisorProjected Occupational DemandBetween 2021 and 2026, Administrative Services and Facilities Managers are projected to increase by 126net jobs or three percent (Exhibit 1). Employers in San Diego County will need to hire 347 workersannually to fill new jobs and backfill jobs due to attrition caused by turnover and retirement, for example.Exhibit 1: Number of Jobs for Administrative Services and Facilities Managers (2011-2026)24,500San Diego County4,0003,5003,8523,3603,000Labor Market Demand2,500347 annual job openings(2021-2026)2,0003,9781,5002011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026The Standard Occupational Classification (SOC) system is used by federal statistical agencies to classify workers into occupational categories forthe purpose of collecting, calculating or disseminating data. bls.gov/soc.2 EMSI 2022.02; QCEW, Non-QCEW, Self-Employed.12

EarningsAdministrative Services and Facilities Managers receive entry-level hourly earnings of 31.98; this is morethan the living wage for a single adult in San Diego County, which is 18.43 per hour (Exhibit 2).3Exhibit 2: Hourly Earnings 4 for Administrative Services and Facilities Managers in San Diego County5 79.18 59.86 43.37Living Wage 31.98Administrative Services andFacilities Managers 25.97 18.4310th Percentile 18.4325th PercentileMedian75th Percentile90th Percentile“Family Needs Calculator (formerly the California Family Needs Calculator),” Insight: Center for Community Economic Development, last updated2021. insightcced.org/family-needs-calculator/.4 10th and 25th percentiles could be considered entry-level wages, and 75th and 90th percentiles could be considered experienced wages forindividuals who may have been in the occupation longer, received more training than others, etc.5 EMSI 2022.02; QCEW, Non-QCEW, Self-Employed.33

Educational SupplyEducational supply for an occupation can be estimated by analyzing the number of awards in relatedTaxonomy of Programs (TOP) or Classification of Instructional Programs (CIP) codes.6 There are three TOPcodes and four CIP codes related to Administrative Services and Facilities Managers (Exhibit 3).Exhibit 3: Related TOP and CIP Codes for Administrative Services and Facilities ManagersTOP or CIP CodeTOP or CIP Program TitleTOP 0506.00Business ManagementTOP 0506.30Management Development and SupervisionTOP 0514.40Office ManagementCIP 52.0201Business Administration and Management, GeneralCIP 52.0204Office Management and SupervisionCIP 52.0205Operations Management and SupervisionCIP 52.1001Human Resources Management/Personnel Administration, GeneralTOP data comes from the California Community Colleges Chancellor’s Office MIS Data Mart (datamart.cccco.edu) and CIP data comes from theIntegrated Postsecondary Education Data System (nces.ed.gov/ipeds/use-the-data).64

According to TOP data, nine community colleges supply the region with awards for these occupations:Cuyamaca College, Grossmont College, MiraCosta College, Palomar College, San Diego City College,San Diego College of Continuing Education, San Diego Mesa College, San Diego Miramar College, andSouthwestern College. According to CIP data, 16 non-community-college institutions supply the region withawards: Alliant International University-San Diego, Ashford University, California College San Diego,California International Business University, California Miramar University, California State University-SanMarcos, National University, Northcentral University, Point Loma Nazarene University, San Diego ChristianCollege, San Diego State University, Southern States University, United States University, University ofSaint Katherine, University of San Diego, and Vista Adult School (Exhibit 4).Exhibit 4: Number of Awards (Certificates and Degrees) Conferred by Postsecondary Institutions(Program Year 2016-17 through PY2019-20 Average)TOP6 orCIP0506.000506.30TOP6 or CIP TitleBusiness Management3-Yr AnnualAverage CCAwards(PY17-18 toPY19-20)Other EducationalInstitutions 3-YrAnnual AverageAwards(PY16-17 toPY18-19)3-Yr TotalAverageSupply(PY16-17 toPY19-20)6160616 Cuyamaca30 Grossmont150 MiraCosta370 Palomar90 San Diego City280 San Diego Cont Ed4870 San Diego Mesa40 San Diego Miramar110 Southwestern220220220Management Development andSupervision Southwestern225

TOP6 orCIPTOP6 or CIP Title0514.40Office Management52.0201Other EducationalInstitutions 3-YrAnnual AverageAwards(PY16-17 toPY18-19)3-Yr TotalAverageSupply(PY16-17 toPY19-20)10010 MiraCosta50 San Diego Mesa5003,203039Business Administration andManagement, General Alliant InternationalUniversity-San Diego Ashford University0626 California College SanDiegoCalifornia InternationalBusiness UniversityCalifornia MiramarUniversityCalifornia StateUniversity-San Marcos09502070461 National University0274 Northcentral University016 Point Loma NazareneUniversitySan Diego ChristianCollegeSan Diego StateUniversitySouthern StatesUniversity02803501,48207 United States University02 University of SaintKatherine05 University of San Diego0124044 52.02043-Yr AnnualAverage CCAwards(PY17-18 toPY19-20)Office Management andSupervision National University01 Point Loma NazareneUniversity0433,203446

TOP6 orCIPTOP6 or CIP Title52.0205Operations Management andSupervision 52.1001Ashford UniversityHuman ResourcesManagement/PersonnelAdministration, General3-Yr AnnualAverage CCAwards(PY17-18 toPY19-20)Other EducationalInstitutions 3-YrAnnual AverageAwards(PY16-17 toPY18-19)3-Yr TotalAverageSupply(PY16-17 toPY19-20)044440440306 Ashford University0295 National University07 San Diego StateUniversity01 United States University00 Vista Adult School03Total3064,2457

Demand vs. SupplyComparing labor demand (annual openings) with labor supply 7 suggests that there is an oversupply forthis occupation in San Diego County, with 347 annual openings and 4,245 awards. Comparatively, thereare 3,970 annual openings in California and 31,893 awards, suggesting that there is also an oversupplyacross the state8 (Exhibit 5).Exhibit 5: Labor Demand (Annual Openings) Compared with Labor Supply (Average Annual Awards)Demand(AnnualOpenings)Supply(Total AnnualAverage Supply)Supply Gap orOversupplySan e note: This is a basic analysis of supply and demand of labor. The data does not include workerscurrently in the labor force who could fill these positions or workers who are not captured by publiclyavailable data. This data should be used to discuss the potential gaps or oversupply of workers; however,it should not be the only basis for determining whether or not a program should be developed.Labor supply can be found from two different sources: EMSI or the California Community Colleges Chancellor’s Office MIS Data Mart. EMSI usesCIP codes while MIS uses TOP codes. Different coding systems result in differences in the supply numbers.8 “Supply and Demand,” Centers of Excellence Student Outcomes, coeccc.net/Supply-and-Demand.aspx.78

Student Outcomes and Regional ComparisonsAccording to the California Community Colleges LaunchBoard, 55 to 60 percent of students in the SanDiego-Imperial region earned a living wage after completing a program related to Administrative Servicesand Facilities Managers, compared 36 to 72 percent statewide and 53 percent of students in CareerEducation programs in general across the state (Exhibit 6a).9Exhibit 6a: Percentage of Students Who Earned a Living Wage by Program, PY2018-191047%All Career Ed Programs53%55%Business Management (0506.00)56%San Diego-ImperialStatewide60%Management Development and Supervision(0506.30)72%N/AOffice Management (0514.40)36%“N/A” indicates insufficient data9“California Community Colleges Strong Workforce Program,” California Community Colleges, calpassplus.org/LaunchBoard/SWP.aspx.Among completers and skills builders who exited, the percentage of students who attained a living wage.109

According to the California Community Colleges LaunchBoard, 56 to 70 percent of students in the SanDiego-Imperial region obtained a job closely related to their field of study after completing a programrelated to Administrative Services and Facilities Managers, compared 60 to 72 percent statewide and 72percent of students in Career Education programs in general across the state (Exhibit 6b).11Exhibit 6b: Percentage of Students in a Job Closely Related to Field of Study by Program, PY2017-181270%All Career Ed Programs72%70%Business Management (0506.00)72%San Diego-ImperialStatewide56%Management Development and Supervision(0506.30)64%N/AOffice Management (0514.40)60%“N/A” indicates insufficient data“California Community Colleges Strong Workforce Program,” California Community Colleges, calpassplus.org/LaunchBoard/SWP.aspx.Most recent year with available data is Program Year 2017-18. Percentage of Students in a Job Closely Related to Field of Study: Amongstudents who responded to the CTEOS, the percentage reporting employment in the same or similar field as their program of study.111210

Online Job PostingsThis report analyzes not only historical and projected (traditional LMI) data, but also recent data fromonline job postings (real-time LMI). Online job postings may provide additional insight about recentchanges in the labor market that are not captured by historical data. Between 2011 and 2021, there wasan average of 812 online job postings per year for Administrative Services and Facilities Managers in SanDiego County (Exhibit 7). Please note that online job postings do not equal labor market demand; demandis represented by annual job openings (see Exhibit 1). Employers may post a position multiple times forvarious reasons, such as increasing the pool of applicants, for example.Exhibit 7: Number of Online Job Postings for Administrative Services and Facilities Managersin San Diego County p EmployersBetween January 1, 2019 and December 31, 2021, the top five employers in San Diego County forAdministrative Services and Facilities Managers were University of California San Diego, Target, IlluminaIncorporated, Jones Lang Lasalle Incorporated, and Sodexo based on online job postings (Exhibit 8).Exhibit 8: Top Employers for Administrative Services and Facilities Managers in San Diego County14Top Employers 1314University of California San DiegoTargetIllumina IncorporatedJones Lang Lasalle IncorporatedSodexo CBRE GroupSan Diego State UniversityBecton DickinsonSharp HealthcareUniversity of San DiegoBurning Glass Technologies, “Labor Insight Real-Time Labor Market Information Tool.” 2011-2021.Burning Glass Technologies, “Labor Insight Real-Time Labor Market Information Tool.” 2019-2021.11

Education, Skills, and CertificationsExhibit 9 indicates that the typical educational attainment for the occupation found currently in the nationallabor force is a bachelor’s degree. The typical entry-level education is a bachelor’s degree.15Exhibit 9: National Educational Attainment of Administrative Services and Facilities Managers1632%24%18%12%12%2%Less than a highschool diplomaHS diploma orequivalentSome college,no degreeAssociate degree Bachelor's degree Master's degreeor higherExhibit 10 lists the top specialized, soft, and software skills that appeared in online job postings betweenJanuary 1, 2019 and December 31, 2021.Exhibit 10: Top Skills for Administrative Services and Facilities Managers in San Diego County17Specialized SkillsSoft SkillsSoftware Skills BudgetingSchedulingRepairProject ManagementFacility ManagementStaff ManagementCustomer ServiceHVACPlumbingAccountingFacility MaintenanceAdministrative SupportBiotechnologyPredictive / PreventativeMaintenanceProcurement Communication SkillsPlanningTeamwork / CollaborationProblem SolvingOrganizational SkillsResearchDetail-OrientedWritingWritten CommunicationPreventive MaintenanceBuilding EffectiveRelationshipsComputer LiteracyPhysical AbilitiesMulti-TaskingVerbal / OralCommunicationMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft ProjectWord ProcessingAutoCADMicrosoft AccessOracleQuickBooksMicrosoft VisioSAPMicrosoft SharePointSalesforceEnterprise Resource PlanningEMSI 2022.02; QCEW, Non-QCEW, Self-Employed.“Educational Attainment for Workers 25 Years and Older by Detailed Occupation,” Bureau of Labor Statistics, last modified September 8,2021. bls.gov/emp/tables/educational-attainment.htm.17 Burning Glass Technologies, “Labor Insight Real-Time Labor Market Information Tool.” 2019-2021.151612

Exhibit 11 lists the top certifications that appeared in online job postings between January 1, 2019 andDecember 31, 2021.Exhibit 11: Top Certifications for Administrative Services and Facilities Managers in San Diego County18Top Certifications in Online Job rity ClearanceCertified Facility Manager (CFM)Project Management CertificationProject Management Professional (PMP)First Aid CPR AEDSix Sigma CertificationEPA CFC/HCFC CertificationLeadership In Energy And Environmental Design (LEED) CertifiedCertified Substance Abuse CounselorCertified Industrial HygienistRegistered NurseCasino Gaming LicenseCertified Energy ManagerCertified Safety ProfessionalLicensed Professional EngineerBurning Glass Technologies, “Labor Insight Real-Time Labor Market Information Tool.” 2019-2021.13

Prepared by:Tina Ngo Bartel, Director (tngobartel@miracosta.edu)John Edwards, Research Analyst (jedwards@miracosta.edu)San Diego-Imperial Center of Excellence for Labor Market ResearchImportant DisclaimersAll representations included in this report have been produced from primary research and/orsecondary review of publicly and/or privately available data and/or research reports. This studyexamines the most recent data available at the time of the analysis; however, data sets are updatedregularly and may not be consistent with previous reports. Efforts have been made to qualify andvalidate the accuracy of the data and the report findings; however, neither the Centers of Excellencefor Labor Market Research (COE), COE host district, nor California Community Colleges Chancellor’sOffice are responsible for the applications or decisions made by individuals and/or organizationsbased on this study or its recommendations.This workforce demand report uses state and federal job projection data that was developed beforethe economic impact of COVID-19. The COE is monitoring the situation and will provide moreinformation as it becomes available. Please consult with local employers to understand their currentemployment needs.14

Cuyamaca College, Grossmont College, MiraCosta College, Palomar College, San Diego City College, San Diego College of Continuing Education, San Diego Mesa College, San Diego Miramar College, and Southwestern College. According to CIP data, 16 non-community-college institutions supply the region with awards: Alliant International University-San .