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Westinghouse contract to be expanded to Ogden, Utah. Kansas City Airport Contract Retention and Expansion. Implemented and rolled out the use of handheld devices and QR code asset tags for the Delta SEPortfolio. Continuing to rollout and implement the ePay system within the FS group.Government ServicesRecent win: Stratford Army Engine Plant, Stratford, CT Facilities O&M and Repair – Nearly 2M annually.Scope of Work: Provide facilities management, operations, maintenance, and repair functions required tosafeguard and maintain facility services and systems the Army deems essentialJanitorialABM Janitorial recently won a 2.9 million per year Janitorial contract with the Beloit School District located inGreen Bay, Wisconsin. After presenting great references and competitive pricing, ABM will provide custodialservices to the school district’s 10 elementary schools, 2 middle schools and high school.Other key Janitorial wins include: Amazon Contract Expansion into Canada and California. Amazon continues to have confidence in theOneABM service delivery model and its ability to provide consistent facility solutions nationally. ABM won a contract to provide services to Le Moyne College, located in Syracuse, NY with the help of alocal relationship. The campus consists of 35 buildings across roughly 160 acres. Diversco was awarded Flowers Bakery Drivers-West Coast. Our relationship continues to expand withFlowers as they entrust ABM with more opportunities.ABM Janitorial would like to welcome Lance Graville. Lance joins ABM as VicePresident of Sales in our Onsite Services Division where he’ll be responsible forthe development and performance of sales activities for janitorial, security, parking,and engineering in our West Region-Pacific North. With his 15 years of experiencein facility outsourcing services, he brings leadership skills necessary to help ABMachieve maximum profitability and topline growth in accordance with our vision andvalues.ABM Janitorial Services and our ABM GreenCare program, working in concertwith client CBRE Group, Inc., played a key role in helping Houston, TX propertyWells Fargo Plaza receive Gold certification under the U.S. Green Building Council’s (USGBC) Leadership inEnergy and Environmental Design for Existing Buildings (LEED-EB: O&M v2009 Standard).IT Update: ABM IT has implemented a new workflow application called ASAP (Automated System for ApprovalProcessing). The first business process to be rolled out will be TER (Time Exception Reporting), replacing thecurrent lotus notes TER application. This system is intended to be used for tracking paid time off for salariedexempt personnel. The rollout of the new module is being completed in two stages targeting Super regionswithin the Janitorial Division and began August 15th.

Landscaping and GolfLandscaping & Golf Services has recently sharpened the structure of its sales organization to better align withthe OneABM model. Take a look at the new management framework: Glenn Hall, National Sales Manager - overseeing large OneABM sales opportunities Brad Reano, Sales Director of Golf Services Kat Quevedo, Regional Marketing Manager Clay Blevins, Regional Sales CoordinatorParkingCity of Charleston Parking System – ABM Parking Services awarded contract effective July 1, 2013: 160 employees Nearly 10,000 total parking spaces Services include both on and off-street operationsMaui Airport – ABM Parking Services awarded a multi-year contract: Hawaii’s second busiest airport Includes two airport operations, Kahului (main airport) and Kapalua-West.TechnologyABM Parking Services has enhanced its mobile application by directly integrating pay-by-phone. Users arenow able to locate their desired ABM Parking Services facility and, without leaving the app, remit payment forparking via their cell phone. Furthermore, we have expanded the app to include the Android device platform.SecurityKey Security win: Awarded national security contract with C&S Wholesale GrocersTechnology UpdateQMS Auditmatic, ABM Security’s standard web forms tool for officer reports, has successfully re-purposed itsmobile application for Apple and Android operating systems. The end of June release marks a milestone forForm Automation Solutions, the developer of Auditmatic, as they progress beyond Windows mobile.The impact for Security sites using mobile devices is a significant drop in device cost. The first release willtarget an application for tablets, followed by a future generic browser version that will run on nearly any smartphone, Personal Digital Assistant (PDA) or tablet.While the tablet release has some nifty new features such as screen shrinking, finger scrolling, and editing ofdraft forms, the browser version will allow users to run the full program including reports, charts, tasks, alerts,and more.For more information, visit the Auditmatic page on uditmatic.aspx

New Patrol DeviceThere are “Pipes” and “Wands” and now ChekoneWired Time, Inc. of Kitchener, Ontario, Canada has developed a simple handheld device for remotepatrolling and recording activities. The handheld device connects to a powerful web application somanagers can track all of their workers simultaneously and see their actual location on a Googlemap as they move. Points along the way are captured via a bar code scanned by the handhelddevice, while GPS pings out the location.The entire system comes pre-configured and immediately ready for use out of the box. The sitemanager simply takes pre-defined stick-on bar codes, places them in the desired locations, andthe patrol is ready to go. As the officer scans a location, it can prompt him/her to report on the condition of thelocation. The location and status is immediately uploaded to the database so managers can see the patrol andall the detail in real time. The device also has approved phone calling, a panic button and lone worker tracking.The system was tested extensively by Randy Burnett at Wells Fargo Center in Seattle to ensure it had all ofthe features necessary for security guard activities at a typical ABM downtown customer site. The companygreatly appreciates his extra efforts to give it a real world test and review.A Partnership That Benefits ABM TravelersABM services Delta Airlines in many different capacities across the country. But did you know that ABM isa client of Delta as well? Through this partnership, ABM travelers can experience many benefits with thecompany’s preferred airline: Discounted Airfare. 2-6% discount on business airfare when purchased through an ABM authorizedtravel management company. Status Benefits Matching. If you have a status membership with another airline, Delta will match thatstatus through February 2014. Priority Rebooking: ABM travelers now have priority rebooking status if their Delta flight is cancelled.ABM Employees Give BackABM Janitorial’s Minneapolis Team Gives Back to CornerHouseOur very own, Greg Wohlforth, Regional Sales Manager with ABMJanitorial - Minneapolis branch, sang the National Anthem at theMinnesota Twins game on July 30. It was part of the CornerHouse22nd Annual Twins Event. This was Greg’s 18th time singing theNational Anthem!About CornerHouse: Over twenty years ago, the local Minneapolisreal estate community established a fundraising event forCornerHouse, a place for children and adolescents who have beenabused and need a safe place to discuss what happened to them.

The event involves a family style picnic followed by a Twins game. Silent and live auctions items and ticketssales have helped to contribute over 100,000 to CornerHouse. ABM Minneapolis has been very involved incontributing auction items, cleaning up after the picnic and contributing to ticket sales. One of the auction itemsincludes the singing of the national anthem.ABM Corporate Houston Office Among Top 100 TexasMarch of Dimes ContributorsIn our last newsletter, we told you that our Houston office recently walkedfor March of Dimes, raising 2,700 in the process. Since, we learned thatour Houston office was recognized by March of Dimes as one of Texas’top 100 contributors to this great cause.Congrats to each of you who helped make this happen!ABM FactsDid You Know. ABM services over 4,000 sports and entertainment events each year. ABM operates the largest subterranean garage in America, which has over 6,500 spaces.More each month stay tuned!Employee KudosFelix HermosilloFelix Hermosillo, Supervisor at Intuit/Facebook, received many thanksfrom a Santa Clara, CA animal control officer for his “critical interventionin the rescue of a frightened stray dog.” The officer was having difficultycontaining the dog during the hustle and bustle of rush hour traffic.Without a second thought, Felix volunteered to usher the canine awayfrom oncoming vehicles and into a safe area where he was able to besuccessfully captured.This is a wonderful example of how ABM’s front line employeesrepresent the company well by providing excellent community services tobusinesses, people and even our furry friends.

Kay KelleyEmployee Attitude Affects Customer SatisfactionMaintaining a positive attitude in the workplace is a key component whenit comes to ensuring our clients are satisfied.Andrekay “Kay” Kelley habitually maintains a positive attitude at work. Infact, an Equity Manager at one of ABM’s Atlanta site locations recentlycommended Kay for her upbeat energy stating, “Not only is Kay a delight,but she is very conscientious and goes about her work day with a positiveattitude. I’m glad she is here on our floor.”We can all follow Kay’s lead with a warm smile, good eye contact and a willingness to serve each other andour clients.Upcoming Events International Facility Management Association (IFMA) World Workplace and Expo, Philadelphia – Oct. 2.ABM CEO Henrik Slipsager with participate in Executive panel discussion at outset of show. International Downtown Association (IDA) World Congress, October 6-9 – New York. CBRE AnnualConference, Oct. 8-10 – Las Vegas Greenbuild, Nov. 20-22 – PhiladelphiaVisit ABM’s website for a complete listing of all the trade shows where we’ll be exhibiting.

ABM Energy VP Ken Sapp's thought leadership piece, Three Considerations for EV Charging Stations, was recently published by Buildings.com. Safety in schools continues to be a hot topic in the media, and Security Technology Executive published ABM Security's Kent Jurney and Steve Cader's piece on "School Security Best Practices" in its most recent publication.