Transcription
User GuideNCR Orderman7Version 01.06NCR 2015 All rights reserved.
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationUser Guide V01.06 2015 byOrderman GmbHBachstrasse 595023 Salzburg – Austriawww.orderman.comWe accept no liability for errors or misprints.Copying, even excerpts hereof, is prohibited without the written consent of Orderman GmbH.User Guide - NCR Orderman7Published June 2017Version 01.06Orderman accepts no responsibility for any damage or losses that arise from the use of this manual.Orderman accepts no responsibility for any losses or claims by third parties that arise through theuse of Orderman devices.The contents of this manual are subject to changes, which can be implemented without prior notice.This guide does not constitute part of a contract.Trademark: All brand and product names are trademarks or registered trademarks of theircorresponding companies.Note: For further questions about operating the device, contact your Ordermanpartner.Orderman GmbH (Part of NCR Corporation)2
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationUser Guide V01.06Contents1General information . 51.1Warranty 51.2Software Licenses – Open Source 51.3Labeling 51.3.1Serial number1.4Charging status 61.5Safety notices 61.5.11.5.21.5.31.5.4Explanation of symbolsGeneral informationSafety information for battery packSafety information for barcode reader (laser)2NCR Orderman7 Handhelds . 92.1Overview 92.2NCR Orderman7 Features 103NCR Orderman7 . 113.1Product description 113.1.1Overview4NCR Orderman7 . 134.1Product description 134.2Overview 135NCR Orderman7MSR . 155.1Product description 155.2Overview 156NCR Orderman7SC . 176.1Product description 176.2Overview 187Service station and multi service station . 207.1Overview of the service station 207.2Starting up the service station 217.3Overview of the multi service station 237.4Starting up the multi service station 248Charging station. 258.1Overview of charging station 258.2Commissioning of charging station 269Remove/replace battery pack . 28Orderman GmbH (Part of NCR Corporation)56778113
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationUser Guide V01.0610Safety Cord . 2911Operating the Service Station and Multi Service Station . 3011.1Charging in the Service Station and Multi Service station 3011.1.111.1.2Charging the handheldCharging the battery pack without handheld11.2Charging status LED for service station 3211.3"Network Status LED" service station 3311.4"Power LED" service station 3312Operating the Orderman7 . 3412.1Operating conditions of the handhelds 3412.1.112.1.2Handheld On/OffStandby12.2Acceleration sensor 3412.2.112.2.2Flip-ViewSleep mode12.3Waiter Settings 3512.3.112.3.2AccessConfiguration12.4Use the magnetic strip reader 4212.5Use the barcode reader 4313Testing the unit . 4414Accessories . 4714.1NCR capacitive stylus 4714.2NCR Orderman7 leather pouch 4715Cleaning instructions. 4816Technical specifications . 4917Troubleshooting . 5118Index . 5319Glossary. 5420Regulatory information . 56Orderman GmbH (Part of NCR Corporation)31323434343435384
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General information1User Guide V01.06General informationThis manual applies to NCR Orderman7 handhelds (also referred to as "handhelds") and Ordermanaccessories.It covers the following NCR Orderman7 handhelds: NCR Orderman7NCR Orderman7 NCR Orderman7MSRNCR Orderman7SCThe different versions are described in the following chapters.1.1WarrantyAll warranty claims must be addressed to your local Orderman contractual partners.1.2Software Licenses – Open SourceYou can request the open source software licenses as well as the modified code by writing toopensource@orderman.com mailto:opensource@orderman.com .1.3LabelingThe labeling provides information on certifications, standards, product descriptions andmanufacturer specifications.1.3.1Serial numberThe serial number is used to uniquely identify the unit.You will find the serial number in the unit's battery slot.With Orderman7, we are switching to 12-character NCR serial numbers that start with "125-" and arefollowed by an 8-digit number. You'll find the serial number on the packaging label (SERIAL NO) andon the inside of the battery compartment (see Fig. 1). Please use only this NCR serial number for allRMAs and help desk requests.However, only a 6-digit serial number can be entered in the current System Center (version 1.14.0.0and higher), as well as in the POS software. As a workaround, please use the emulation serialnumber (EMULATION SN) on the packaging label. If the packaging is no longer available, you find aserial number calculator in our Partner Area at: www.orderman.com. The calculator converts yourNCR serial number to an emulation serial number (min. Service Package Version 6.17).Orderman GmbH (Part of NCR Corporation)5
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationUser Guide V01.06Fig. 1: Serial number in the battery slot Back of the Orderman handheld Serial number in the battery slot You can also display the serial number in the software.(Handheldmust be ready for operation.) Contact the sales partner for your POS solution to learn about how todisplay the serial number in the software.1.4Charging statusThe charging status of the Orderman7 battery is approx. 30% of its capacity at delivery. Before usingthe battery for the first time, recharge the battery fully.1.5Safety notices1.5.1Explanation of symbolsIcons and signal words indicate the degree of danger that will result, unless actions to reducedamage are taken.CautionCaution means that minor property damage can occur. Caution is highlighted byhorizontal lines above and below the text.WarningWarning means that minor personal injury or serious damage to property can occur.Warnings are highlighted by horizontal lines above and below the text.DangerDanger means that serious personal injury can occur.In particularly serious cases, there is danger to life. Danger is highlighted by horizontallines above and below the text.Orderman GmbH (Part of NCR Corporation)6
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationUser Guide V01.06NotesNotes are indicated in the text by the adjoining icon. Notes contain importantinformation in cases in which there are no imminent dangers for personnel orequipment. Notes are highlighted by horizontal lines above and below the text.TipsTips describe non-binding recommendations. Tips are highlighted by horizontal linesabove and below the text.1.5.2General informationCaution Never expose the unit to extreme weather conditions such as hail or continualstrong sunlight. In the event of damage, the unit must be examined by the aftersales service for possible faults. To operate the handheld, use only a finger or a capacitive touch pen. Pencils,ballpoint pens or other pointed objects will damage the device's touch screen. The device could be damaged by a heavy mechanical load such as twisting orfalling from an excessive height or onto sharp objects. Do not, under any circumstances, short-circuit the charging contacts of thehandheld unit.Note: The handheld unit does not comprise any parts that have to be serviced by theuser, and the user is therefore not allowed to open it.If opened, the warranty is rendered null and void.Danger: The handheld is equipped with interfaces for wireless communication. Neveruse the handheld in environments where wireless communication couldcause interference (airplanes, hospitals, etc.).1.5.3Safety information for battery packThe handheld runs on a lithium ion battery. Observe the following instructions for safe handling: Improper use of lithium ion batteries (cutting, breaking, overheating) cancause the batteries to explode or start fires. Lithium ion batteries contain flammable and/or corrosive solutions andlithium salts. In the event of leakage, these can lead to irritation of theskin, eyes and mucous membranes. If lithium ion batteries are defective/damaged, the escaping vapors maypose a risk to health.Orderman GmbH (Part of NCR Corporation)7
Fehler! Kein Text mit angegebener Formatvorlage im Dokument.General informationWarningUser Guide V01.06 Use only an original Orderman battery pack. When using a battery that is notcompatible with the model, there is a risk of explosion. Charge the battery only in the Orderman service station provided. Use only the original Orderman power supply for the service station or multiservice station. In case of significant damage to the battery, replace it immediately. Do not expose the battery to excessive heat, open flame or corrosive liquids. Never short-circuit the contacts since there is an explosion hazard. Charging temperature 0-35 C (ambient temperature)Note: Lithium ion batteries must be disposed of in line with valid disposal guidelines. Ifa lithium ion battery to mechanical damage (breakage, cracking, etc.), thisbe disposed of as hazardous waste (local guidelines).1.5.4Safety information for barcode reader (laser)The NCR Orderman7SC unit is equipped with a laser. The laser meets the specifications for a class 2laser (DIN EN 60825-1 or IEC 60825-1/01.2001).Laser class 2Class 2 includes lasers in the visible range for which an irradiation of less than 0.25msto the eye is not harmful. 0.25ms corresponds to a natural eyelid reflex that canautomatically protect the eye sufficiently against prolonged irradiation. These devicesare considered safe as long as medication does not increase the response time of theeye significantly, and users do not intentionally look into the laser beam (suppressingthe eyelid reflex).WarningNote Never aim the laser beam at another person's eyes! Never intentionally stare directly into the beam! If the laser beam hits the eye, quickly close your eyes and immediately move yourhead away from the beam. Avoid reflections from reflective surfaces (reflections can amplify the laser light). The reading window (where the laser beam is emitted) should be cleanedregularly. A dirty reading window may lead to uncontrolled activation of the laserbeam. Repairs to the laser may b
17 Troubleshooting. 51 18 Index . 53 19 Glossary. 54 20 Regulatory information . 56. Fehler! Kein Text mit angegebener Formatvorlage im Dokument. User Guide V01.06 General information Orderman GmbH (Part of NCR Corporation) 5 1 General information This manual applies to NCR Orderman7 handhelds (also referred to as "handhelds") and Orderman accessories. It covers the
