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Ready to deliver and managean interactive kiosk anddigital signage experience?NCR NetkeyA unified platform for kiosk and digital signage networks

NCR NetkeyA powerful, unified management platform for trueenterprise-class kiosk and digital signage networksNCR Netkey is a robust total solution (hardware, software andservices) for kiosk and digital signage requirements. It enablesyou to create, deliver and manage interactive kiosk and digitalsignage experiences to engage your customers and enhancetheir journey.Deliver cost-effective promotional messages at the pointof decisionNCR Netkey digital signage is a powerful way to engage yourcustomers using compelling, high-definition (HD) graphicsand video with targeting abilities that ensure you deliver theright message, at the right time, in the right place. It providesflexible, centralized management and publishing of digitalNCR Netkey is comprised of a unique, highly scalable suite ofmedia across networked channels, allowing you to use existingapplications designed to leverage your existing infrastructureIP infrastructure and creative assets across all customer-facingand e-commerce assets, while delivering best-of-breeddigital touchpoints.functionality to manage all of these touchpoints. It facilitatesthe deployment and operation of sales, marketing, customerservices and human resources applications on kiosks, digitalsignage and employee terminals.Leverage your e-commerce investmentTake the risk out of converting complex portal, e-commerceor web content into self-service applications that drive newsales. NCR Netkey offers patented features that deliverEnhance the customer experienceunique capabilities—for example, “locking down” the kioskConnect with your customers throughout their journey byapplication environment from unwanted activity, providingdeploying kiosk applications and digital signage displays thatdevice stability and ensuring reliability. It also delivers aoffer complementary products and services while providingconsistent, high-quality user experience by enabling securecustomers with the information they need—transactions through a brand-centric geographical interface.when and where it has the biggest impact.Create new opportunities to increase revenueNCR Netkey enables you to rapidly deploy self-serviceapplications that can drive ancillary revenues. You can offerinteractive marketing, create new opportunities for crossselling and up-selling products and services, such as affinityprogram enrollment, offering same day lounge accesspurchases, etc. NCR Netkey digital signage can be used todeliver promotions, generate advertising revenue, reinforceyour brand and drive traffic to specific areas of the airport.Key Features Self-service applications that generatereturn on investment Rapid application configuration andcustomization and simple integrationof peripherals Secure remote monitoring and centralizedadministration Ability to display external content fromdatabases, websites, content feeds, etc. External access to digital signage messagecreation and scheduling, enabling marketingpartners to update and schedule content Available as enterprise software licenseor Software as a Service (SaaS)

Get faster time-to-market with rapid applicationNCR Netkey delivers a total solution:configuration and deployment a unified platform for interactive kiosks and digital signageNCR Netkey Designer is a purpose-built software developmenttoolkit for self-service designed to address the uniquerequirements found in virtually any self-service applicationenvironment, such as intuitive user interface design,integration to a variety of kiosk peripheral device hardware,robust security and integration to existing back-end systems. a software development environment to create engaging consumerexperiences a scalable, enterprise-class platform to deliver and manage from tensto tens of thousands of digital touchpointsNCR Netkey Designer enables you to build intuitive self-serviceHardwareapplications with secure browser interfaces, URL restrictionsThe NCR Netkey platform utilizes industry-standard PC hardware andand surf control, and input lockdown to prevent unauthorizedoperating systems, allowing you to utilize compatible hardware fromaccess to the kiosk operating system or your network.any vendor or select NCR pre-certified hardware partner solutions. NCRImprove efficiency with cost-effective systems managementThe NCR Netkey Manager component centrally controls thetimely distribution of location-specific content, includingoffers a variety of integrated networked digital signage appliances, aswell as interactive touchscreen displays, HD monitors and media playersthat operate in the same platform used to manage other content.attract loops, rich media assets, software patches andapplication pages across thousands of devices, while trackingand measuring use and effectiveness.Total SolutionInfrastructure (NCR)Software (NCR Netkey)Content (Partners) Hardware Installation Field Services Program and projectmanagement Self-serviceapplications Digital signage Enterprise or SaaS Managementplatform Strategy Digital media Agency services Creative andproduction

Platform ModulesNetkey Manager Application and device management serviceCentralized administrationSecure remote monitoringComprehensive content management and schedulingPlaylist creationDate and day-partReporting and analysisRobust securityHighly scalableMessage Portal Web-based portal for creating local messages and ad-hoccontent Pre-defined templates and full creative control at HQ Simple graphical message creation and editing Control color, fonts, embed images, etc. Publish only to local signs Highly granular, hierarchical permissions controlsPlayer Runtime Digital signage/ kiosk device level player software Usage and error reporting, intelligent version control,outbound communication and self-healing properties Runtime and Agent Framework modules Netkey API Executes content schedules and playlistsNetkey Designer Feature-rich software toolkit for designing self-serviceuser interfaces and assembling interactive applications Robust security configuration Easy integration of peripheral devices such as bar codescanners, magnetic stripe readers, etc. Aggregates web and rich media content

NCR Netkey WayfindingNCR Wayfinding is a complete solution designed specificallyBeyond Wayfindingfor the dynamic, ever-changing demands of large publicWayfinding kiosks can also deliver advertising, whetherfacilities like airports. NCR Wayfinding is a modularit’s simple banner-based, or interactive. The NCR solutionapplication that is deployed as a part of NCR Netkey solutionprovides multiple different options for configuring screenand provides powerful features and the assurance of ongoinglayouts to accommodate both wayfinding and advertisingdevelopment and inclusion of more advanced capabilities withconcurrently, along with required back-end reportingfuture releasescapabilities that allow the network owner to prove toDesigned with an intuitive multi-lingual interface, andbacked by a centralised, data-driven map architecture, NCRadvertisers that their ads did run, and that customersinteracted with them.Wayfinding is an innovative self-service solution designed forThe solution is also capable of supporting all manner ofthe needs of travelers today and tomorrow.interactive self-service applications in any combination the Simple to use, intuitive interface. 100% browser-based management. No client installsneeded.customer desires. The platform is flexible and secure enoughto handle device counts and transactions at truly massivescale. Today, the Netkey platform is used to manage some ofthe world’s largest mission critical self-service deployments,supporting many customers who today have thousands of Full reporting and live system health monitoring.actively deployed kiosks. Data-powered maps allow for easy centralized updates andeasy relocation of endpoints. Displays not only show destinations, but also the best routeto take, complete with an animated avatar that walks theroute on the screen. Dynamic Map definitions allowing for temporarily blockingareas, adding restrictions to areas or changing the floorplan. System security is truly best-in-class, with three US patentsfor security. Software is extensible and can accommodate a broadselection of other self-service functions, includingmarketing, secure website access, and even financialtransactions. Hardened and secure industrial enclosures designed forhigh-traffic environments and heavy usage, while beingeasy to clean and maintain. Solution is backed by the stability and world-class selfservice expertise of NCR, the global leader in airport selfservice solutions.Image courtesy of Olea Kiosks Inc.

Media ManagementWorkflowHow NCR Digital Signage WorksProgram media by scheduling and targeting contentCreate and import mediaContent can be scheduled by time, date and frequency andCreative content can include Flash, video and images in anyalso location:combination. NCR Netkey is web-based which means it is easyto deploy, media can be created and uploaded to the systemremotely (e.g. by ad agency) and there is no per-user licensing Within location (e.g., in departure lounge vs. before security) Geographically (e.g., by country, state, zip code, region, etc.)for management and digital signage message creation tools. Or other segmentation criteriaConfigure and automate externally driven contentDigital signage content can be driven by external dataDistribute content to digital signage endpointsEach media player receives all the content it needs.sources, for example:Downloads can be scheduled during non peak hours and Web pagesdistribution can be via local WiFi or Ethernet network, analogmodem, 3G/4G cellular modem and even satellite. Menu dataReport back and monitor ongoing status Current weatherSystem administrators monitor the health of the system Flight schedules (FIDS)where email notifications are received if players are downor if network connections are lost. Proof-of-play reports and much morewhere logs of when and where content is played can also begenerated. These proof-of-play reports are critical for ads andmerchandising activity. Interactive app activity reports on appusage, touches (clicks, etc.) are also available.Define channelsDefine screenlayoutPlayback dataRun a playbacksent back to serverreport*Build playlist or schedule individual media files. Upload media/create playlists*Define Edit maps/waypoint dataschedulesSchedules andmedia sent to signs

Digital SignageNetwork ArchitectureA central server acts as the hub and communicates with thestore’s devices via the Internet. The central server providesa host of key operational functions, including schedulingcontent, remote monitoring to ensure that the kiosks andsigns are operational, and reporting on customer use ofthe kiosks.Enterprise or SaaS Licensein-house or NCR-hosted serverNCR NetkeyManager ClientContent management and scheduling,device and network managementInternet orLAN/WANNCR NetkeyCustom Message PortalAd hoc/local messagecreation and publishingExternal Media SourcesWebsites, subscriptions content, etc.Digital mediaplayer PCs(DMPs)External Data SourcesEnterprise data, RSS feeds, etc.NCR Netkey Runtime ApplicationsEmbedded DMPDigital signage screensInteractive large-format appsNCR Netkey Wayfinding, guided selling, etc.Kiosk and transactionalself-service apps