Aloha POS Software And Hardware Roadmap

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Aloha POS Software andHardware RoadmapJon LawrenceSr. Director, Hospitality Industry Solutions GroupBill Ward, Product Management, Director of Hardware

Aloha Platform StrategyBigger Ecosystem toProvide Flexibility andExtensibilityIndustry Trend:Growth in Off-PremiseChannels and GuestEngagementExtended CloudArchitecture andSimplified Site FootprintMobility &Device Agnostic Solutions Insert cool picture here Insert cool picture hereIndustry Trend:Easier Deployment & Accessvia CloudIndustry Trend:More Smart Edge Devices

Some Historical PerspectiveSite LevelApplicationsIntegrateApplications“Aloha Connect”“Cloud Connect”2000s Aloha POS only Premise-based COM Requires in-storedeployment2013 Across NCR Hospitality Application-based API Partner FriendlyModern APIs“Omni-ChannelDecision SupportPlatform (ODSP)”2017 Across NCR Micro-service based Partner Centric

Omni-Channel DecisionSupport Platform (ODSP)Third PartyApplicationsNCR CapabilitiesOMNI-CHANNEL DECISION SUPPORT PLATFORMBusiness ServicesTechnical ServicesDIGITAL AND PHYSICAL TOUCHPOINTSRestaurantHome & On-The-GoCustomerApps

Omni-Channel DecisionSupport Platform (ODSP)NCR CapabilitiesLogisticsNCR MarketplaceForecasting & ReplenishmentLoyalty & PromotionsRestaurant ProductionMenus and ItemsMobile AppsDigital CommerceDigital CouponsCustomer AppsAnalyticsLoyaltyEcosystem PartnersPOSBusiness ServicesOMNI-CHANNEL DECISION SUPPORT PLATFORMConsumer MenuInventory ServiceDelivery ServiceServicePromotions & LoyaltySelling EngineOrder ServiceServiceRecommendationsServiceCustomer Data ManagementTax ServiceMaster Data / CatalogServiceTransaction Data Mgmt.Analytics ServicePlatform Foundational ServiceSecurity Storage Workflow Notifications Provisioning Usage DataDIGITAL AND PHYSICAL TOUCHPOINTSPOSMobile POSDrive ThruSelf-OrderingKioskKitchenProductionDigital SignagePaymentTerminals

SimplifyingOmni-Channel Menus

SimplifyingOmni-Channel MenusPOS Systems

SimplifyingOmni-Channel MenusPOS SystemsSelf-ServiceKiosks

SimplifyingOmni-Channel MenusPOS SystemsSelf-ServiceKiosksMobile AppsOnline OrderingDeliveryMarketplaces

Potential Users of the Platform

PAYMENT INTEGRATIONS ANDEXTENSIBILITY USING COMMONAPI FRAMEWORK

Focusing on the DeveloperExperience

API Explorer (Partner View) List of available APIs Filterable by Industry and Category

NCR OMNI-CHANNEL rAloha Kitchen -or- Kitchen printersReportsPOS and Takeout/DeliveryBuilt-for-PurposeHandheld Terminals

NCR OMNI-CHANNEL PLATFORMNCR CLOUD Aloha Kitchen -or- Kitchen printersReportsPOS and Takeout/DeliveryBuilt-for-PurposeHandheld Terminals

NCR OMNI-CHANNEL DECISION SUPPORT PLATFORMData PlatformAPI MarketplaceHISTORICALRESTAURANT(expanding API FirewallRouterTHE NEXT GENALOHAPLATFORMBuilt-for-PurposeHandheld TerminalsDeploymentRedundancyAloha Kitchen -or- Kitchen printersPOS and Takeout/Delivery

Modernizing the Architectureand User ExperienceAloha MobileAloha MobileNextAloha POS(Mobile orFixed)

Innovating the Edge Single code base (UI Focused)Multi-OS and device agnosticImproved quality with deeper automated testingImprove speed to market for new features and enhancements

FutureAloha UserExperiences

Aloha Platform StrategyBigger Ecosystem toProvide Flexibility andExtensibilitySeveral Live UseCases TodayExtended CloudArchitecture andSimplified Site FootprintMobility &Device Agnostic Solutions Insert cool picture here Insert cool picture hereOne Live Proof ofConceptQ2 – 2019 Pilot

NCR Hardware OverviewPOS, Mobile, Kiosk, Devices

Agenda Current POS portfolioMobilePrintersKitchenKiosksDigital Menu Media Player

The anatomy of a sale50%Market / Customer variationsSoftware / Solutions30%Services / Support20%HardwareLeadSaleSWSVSHW

NCR POS PortfolioModularRetail IntegratedXR8Full Size POSIntel Gen 6 / 7XR7 Plus (15/18/21)All-in-oneIntel Gen 6 / 7PERFORMANCEXR8CCompact ChassisIntel Gen 6 / 7XR6Compact POSIntel Gen 4XR7 Plus (15/18/21)All-in-oneIntel Gen 6 / 7RealPOS XR7 15”All-In-One Multi-touchIntel Gen 4XR7(15/18/21)All-in-oneIntel Gen 4P1235 /P1535 12”/15”XR5 (fan-less)All-in-one fan-lessBraswell Quad CoreEX15 15” (China/Europe)All-In-One Fan-lessJ1900 Quad coreAll-In-One Fan-lessBraswell Quad CorePX10/PX15PX10/PX15XR3 (fan-less)Value fan-less POSBraswell Dual CoreP1532 15”Tablet style Fanless POSApollo LakeXR4 (fan-less)Value compactBraswell DualHosp IntegratedTablet style Fanless POSApollo LakeAll-In-One Fan-lessBraswell Dual Core

POS ConsiderationsWe believe the following factors are important for your customers to consider whenchoosing their POS:Best Design for HospitalityAll-in-one, Touch, Brightness, Security, Energy Usage, Fan Usage,Longevity, DurabilityLow Maintenance / TCOHigh ConnectivityOpen ArchitectureLow Risk / Proven Design

How do we compete?Selling the valueContinue to focus on whatdifferentiates us: Purpose-built ruggedized hardware, notrepurposed PCsExtended support and lifecyclesExtensive testing & platform integrationAdvanced systems managementfeatures, including our unique imagerecovery capability, system odometers,and predictive service offersAbility to deliver a complete solutionthat includes services, software, andperipherals

NCR RealPOS XR7 PlusThe look you want with theextreme performance andreliability you needMulti-touch Stylish and compact all-in-one 15”, 18.5”and 21.5” PCAP (multitouch) High brightness LED LCD (500 nits) 50K hoursBest-in ClassPerformance 6th generation Intel Coreprocessors Gen 7 option Intel Core i5 vPro, Core i3, Celeron 4GB DDR3 to 32GB DDR3 (2 slots) SSD or HDD; RAIDVersatile Kiosk, table-top mount, pole, wall, orpedestal Integrated options – consumerdisplays, MSR, fingerprint reader,camera, wirelessRetailHardened Engineered for harsh environmentsPowered USB and serial connectivityEnhanced security - encrypted MSRAnti-glare

NCR P1535 / P1235Integrated Touch POSIntegrated Touch POSPurpose BuiltFlexiblePerformancePowerful and compact touch solutionPurpose built for Hospitality/RetailExpandable Fanless design runs cool and quietSSD option means fast read and writeNo moving parts means higher availabilityIntegrated power supply in base 15” or 12” Touch Flat Front Projected Capacitive touch Versatile mount options New Gen Intel ProcessorQuad Core – N3160DDR3 Memory TechnologyPower efficient Integrated options–Scanner, MSR, UVlight 2x20 or LCD Customer displays (10” or15”)

P1235/P1535: ConnectivityEthernetSerialCash Drawer3xRJ12, 12v2xRJ45, 12v RTS, 5v DTRRJ12 24v - (optional Y cable for dual 12v or dual 24v)USB 3.012V USB2x VideoExpansion OptionsHDMI (adapter to DVI)DisplayPort(locking/cust display)24V USB 2x RJ12 SerialUSB 2x RJ12 SerialLarge pwr supplySmall pwr supply

PX10 / PX15 POS

10.1” Full HD LED LCD (16:9) Projective Capacitive Touch Latest Intel CPU – Dual-core 4GB or 8GB RAM; 32GB, 64GB,128GB storage Fanless design Tilt hinge Windows 10 IoT 64bit,AndroidNew “PX10”Overview Ports: CashDraw, Ethernet,1xUSB-C, 2xUSB-A ,1xRJ45 Serial Options: MSR, scanner, portexpansion cable,battery, wireless. Future:Biometrics, 2x20, 2x20DB7” Customer DisplayFIT-FOR-PURPOSE – DESIGNED AS POS TERMINAL, NOTBOLTED TOGETHER TABLET. PURPOSE BUILT.

PX OverviewI/O Bottom ofBasePort ExpansionIntegrated 7”DisplayRemote 10”DisplayBattery Add-Onon Top of BaseIntegrated ScannerFront or Back MountRemote 7”Display

PX10/PX15 ConnectivityEthernet1 x EthernetSerial1 x serial RJ45Cash Drawer1 x RJ12 (24v)USB 3.02 x USBUSB Type C1 x USB C (12v @3A)10/100/1000 (Support GB Ethernet)12 volt (RTS) or 5v (DTR), 500mAsupports dual independent 12v or 24v CD via YcableUse USB C for video/power for customer displaySim Card ReaderExpansion Option1 x RJ452 x 12V PUSB1 x 24V PUSB

PX15 coming in Q1 201915.6” screenSAME SLEEK DESIGN BUT LARGER SCREENNCR / Target Confidential

Mobile

NCR Aloha Mobile Ordering SolutionsALOHA POSNCR 7779 Tablet8.3”/10“ semi-rugged tabletALOHA MOBILE (AMOB)NCR Orderman7 1900x1200 WUXGA7th gen order & paypurpose-built device Quad-core z7345, BT-T 5” Android Win10 64bit 2D, MSR options Intg’d MSR, e355 options Hot swap battery Future: 2D, external hot swapbattery options43iOS DevicesThird-party hardware

NCR Tablet8IN and10INDesigned for Vertical MarketsLongevity: available until end of2020Extended TemperatureRange1. HD Display Options – 8.3“ and 10.1”,1920x1200 px2. Projective Touchscreen – Multi-touch,pen, and glove support3. Intel Baytrail T Chipset – Quad CoreCPU Z3745Specifications4. Memory and Storage - 4 GB DDR3, 64GB SSD standard5. Operating System – Windows 10 LTSB(2016) 64bit6. Interfaces – Full-size USB2.0, audiojack 3.5mm, μUSB for charging7. Radios - WiFi, BT, NFC,8. Cameras – Main 8MP, Front 2MP9. Sensors – Ambient light, proximity, Ecompass, accelerometer, gyro10.Rugged – Impact Resistant from 1m,Operating temp -10C to 50 C11.Security – Kensington Lock feature12.Water Resistant – IP65 rated (paymentaccessories not rated)13.Replaceable Battery – Up to 6hrs (8IN)and 7.5hrs (10In) continuous14.Payment Device Holders – Verifonee355

Docking options for POS /Kiosk operationCharge OnlyFull I/OENSGenesis ArmorActiveRapidDoc RapidDocwall mount Fixed angle Rapid charge(0-90% in 2hrs)4-tablet charger Fixed angle3x USBLANHDMI Tilt / swivel Keylock option 2x USB(Coming soon) Widest tilt / SwivelRFID/SW security6x USB, LANSmartBack for 10”with hand strap,EMV device sledPLUS POWERED PERIPHERAL HUB FOR 12V, 24V CONNECTIVITY

NCR Kiosk overviewNCR Confidential

Kiosk HardwareSmall to Large Format NCR Hardware offers differentsizes to meet different needs Stand, wall, pole, floor mounts

Self Order Station - PX10

SelfServ Kiosk FamilySelfServ XK7 Interactive Kiosk 15” 18.5” or 21.5” P-CapTouch Pedestal, Wall or CountertopSelfServ 90 Credit / Debit Self Checkout 15” P-CAP Touchscreen Pedestal, Wall or CountertopSelfServ XK32 Interactive Kiosk 32” PCAP Touchscreen Integrated peripherals

Self OrderKiosk

XK32 Hardware Overview 32” P-Cap Display XR7 motherboard NCR receipt printer EMV Payment (mount only) NCR Scanner option uNav ADA keypad option Windows 10 Single and Dual sided configurations Multiple mounting options (floor, ceiling and wall)

Floor/CeilingMountWall MountNCR Confidential

NCR Printer

NCR 7199 – Top or Front paperexitNCR Confidential

NCR RealPOS 7199 ThermalReceipt PrinterPerformanceIncreaseTHE SLEEK LOOK YOU DESIRE WITH THEPERFORMANCE, RELIABILITY, AND SIZEYOU REQUIRE. 14 inches per second (350mm/per second) (105 lines per inch) Higher Print Quality than current product 5% Energy Improvement USB 2.0 High speedIncreasedReliability 200 km head life (12.5% life increase)2 million knife cuts (100% more reliable than current model)More robust firmware logic (modular design)Spill proof, enclosed internal componentsEnhancedFlexibility Top and front existing receipt printing orientation Horizontal and vertical installation Various interface support (USB, Serial, LAN – Release 1.0) &(Bluetooth, Wi-Fi – Release 1.1)ImprovedUsability One hand cover open Fool proof power connector insertion Visual understanding of error (Multi-color LED) USB Thumb Drive (User friendly way to change print configand flash firmware)

Site ControllersNCR Confidential

NCR Site ControllersS500-MTMid-Tower form factor back officeSite Controller with multiple driveand expansion options. 18" x 8" x 17” Site Controller or Pro OS Quad and Dual Core OptionsS500-SFN4000Small form factor back office SiteController with multiple expansionoptions.Smallest form factor, hardened,solid state, fit-for-purpose backoffice Site Controller. Fanless. 5.5" x 16" x 13“ 13” x 9” x 3.5” Site Controller or Pro OS Site Controller 2016 or Win10 Pro OS Hexa and Quad Core options Quad and Dual Core Options

Kitchen production systemsNCR Confidential

NCR Bump BarThe next-generation controller for more precise kitchenproduction Solid state design / No vent holes Small form factor Intel Braswell Celeron dual core processor Windows 7 and Windows 10 Embedded Storage – 32 GB or 64 GB SSDs RAM – 4 GB or 8 GB Multiple points of connectivity 3 USB 3.0, 2 Serial (12V power) 10/100/1000 Ethernet Audio line out 3.5 mm Status LEDs & power button on front panel DVI-I video; DVI to VGA adapter included

NCR Site ControllersInteract efficiently with kitchen production systems Designed for the kitchen environment Serial interface 16 programmable keys Speaker with three volume levels for order alerts Integrated mounting bracket Removable end cap for quick access to serialconnector and key legend

NCR KT2200 Kitchen TouchDisplayNew stainless steel touch solution for kitchens 21.5” stainless steel touch display (LED back-lit LCD) Widescreen 16:9, Full HD 1920x1080 PCAP touch technology – multi-touch & gesturing Designed for the kitchen environment - moisture,gloves Integrated speaker DVI and VGA Optional quick release bracket for KC4 kitchencontroller

Digital Menu Hardware forVitalcastNCR Confidential

Failover ArchitectureEliminates down screens due to player failure

NEW NCR MP600 AndroidMedia PlayerSPECSFEATURES Dual-core iMX6 CPU Dual-output 1080p(HDMI) Built-in network switchfor daisy-chaining RS-232 for panelcontrol RGB sensor for proofof-play at the display Small footprint, fanless Power over Ethernet Failover capability Images / Videos Rendered Text (fonts) Unlimited Scheduling Control via web admin

ADVANCED Exchange DeviceNCR Confidential

Advanced Exchange DepotFunctional FailureIncludes loose components, port and boardfailures, processor failures, power supplyfailure, etc.Normal WearIncludes normal wear on all parts, includingworn touch glass, display failures associatedwith the back-light of the LCD panel, etc.Process BreakdownsIncludes any breakdowns in the serviceprocess by NCR or the Client, including nofault found, software errors, configurationerrors, etc.

Exchange Replacement equipment isbetter than the originalproduct 1st time fix rate of 95% Once in 5 years Extends the useful life

Support Model ValueStatementRESULTSRefurbishmentUnit tested as a wholeMinimal Site ImpactReduced site down timeComplete unit break down,piece parts tested individuallyIncreased First Time fixEngineering Change ordersperformedSoftware and OS errors areresolvedWear items proactivelyreplacedHigher site uptimeConsistent PerformanceReturn rate does not increaseover time1.4 visits versus 7 visits, in a breakfix model, over 8 yearsLower overall return ratesCosmetic refurbishmentOPERATIONSEND USERTCO

Thank You!Questions?

Back Up

Orderman 7 HandheldMobile POS Terminal 5.0” Display – Hi definitionCapacitive TouchscreenIntegrated WiFi and BluetoothIntegrated Orderman Secure Radio Impact Resistant - Metal Chassis Water Resistant – IP65 rated Removable Battery Physical Side Buttons Two capacitive front buttons One physical front button Lanyard NFC for Tap-To- Go 125Khz RFID reader Single & multi- service cradles

Hardware InnovationsExtensible: Providing even greater capabilities for theoperation Two digital out display ports forcustomer display options Integrated scanner option forbarcodes, QR codes Wall Mount / Pole Mount for flexiblemounting Optional built-in camera, built-inwireless, and expansion cards High connectivity to add peripherals Easy and Secure SSD replacement

All in one connectivity overviewDesigned for retail peripheralsCash drawerDisplay port 12x USB 3.0RJ 50 Serial3x USB 12V1x USB 24VEthernetNCR ConfidentialPower inStatus LEDsImage RecoveryPower733 x 12V USB, 1 x 24V USB, 2 x USB 3.0 ports1 serial port standard (RJ45 0, 5,12V)Cash drawer port (supports dual drawers - 12 or 24 volt)EthernetDual Display portOptional 3 x RS232 HUB (2 x RJ50 and 1 x DB9 powered)HDMI / Display port 2

Integrated Touch Roadmap - HospProduct(Launch t GenXR7Core i5 / i3 / CelP1535Win10 64 bit, 120GBXR7 Plus Gen6 CPU refreshWin10 32/64 bit, 60GB and 120GB(Q2 2016)P1235Win10 32/64 bit, 60GB and 120GBP1532Win10 32/64 bit, 32GB, 64GB, 128GB(Q2 2016)PX15PX10 / PX15Windows 10 IoT Enterprise 2016 LTSB (32bit or 64bit)PX10 Win10 64 bit10/14/2026

NCR POSPurpose built for retailCOMPREHENSIVE TESTING Environmental testing Shock and vibrationTemperature cyclingLiquids and dustPackaging and drop testingElectro-static discharge (ESD) up to 15kV Platform integration testing Multiple operating system environments Regulatory compliance Product safety (UL/TUV, CE, CCC, CU-ETA) EMC (FCC, CE, VCCI) Weights & measuresExtensive testing beyond legal and industrystandards to meet the demands of retail

Recovery ToolExtended product and support lifecycle 4-5 year production life (typical) 5-7 year hardware support (postproduction) Select components with extendedavailability Chipsets / processors selected fromIntel ’s embedded roadmap – typically7 year life versus 12-18 months Stable technology platform with timedrelease of product changes Enables a consistent operating systemimage over long deploymenttimeframes to reduce support costs

NCR POS Recover using factory saved imageUse Recovery Partition to perform on-site recoveryImage capture and restore from local drive, network, or USB drivePhysical button on terminalAuto backup schedulingAccess to Recovery Button.WIM FileXMLCapture/ApplyF

Aloha POS Software and Hardware Roadmap Jon Lawrence Sr. Director, Hospitality Industry Solutions Group . via Cloud. Aloha Platform Strategy Extended Cloud Architecture and Simplified Site Footprint . 14.Payment Device Holders –Verifone e355 Specifications Designed fo