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Main User InterfaceMain user interface contains menus, toolbar, Recover Photo, Audio & Video, Create Image, ResumeRecovery button and many more user-friendly options to ease recovery process. In addition you can viewitems as icons, details, column and cover flow layouts. Help button is also provided for a quick view ofuser guide.

MenusStellarPhoenixPhotoRecoveryAbout Stellar Phoenix Photo RecoveryUse this option to read information aboutStellar Phoenix Photo Recovery.PreferencesUse this option to apply preferencessettings.ToolsRegisterUse this option to activate demo version of yourproduct.HelpHelp TopicsUse this option to see user help guide.OrderStellarPhoenixPhotoRecoveryUse this option to buy Stellar PhoenixPhoto Recovery.Email to Stellar SupportUse this option to mail for supportagainst any problem.View Support SectionUse this option to visit support page ofstellarinfo.com.Submit EnquiryUse this option to submit enquiry tostellarinfo.com.View Knowledge Base ArticlesUse this option to visit knowledge Basearticles of stellarinfo.com.

Tabs and ButtonsRecover Photo, Audio & VideoThis tab is provided on the home screen of .Stellar Phoenix Photo Recovery Use it to Recover Photo,Audio & Video files.Resume RecoveryUse this tab to resume recovery process either from saved scan information or an image file.Create ImageUse this tab to create an image of preferred storage device for recovery at later stage.Scan NowThis button starts the scanning process.Supported File FormatThis tab lists the file types from which you can select the required file types for scanning.Select RegionThis tab allows you to specify the range of hard drive/volume space that will be scanned for media files.PreferencesUse this button to set preferences for Stellar Phoenix Photo Recovery.Help

Click this button to open user help guide.RegisterUse this button to register Stellar Phoenix Photo Recovery.BuyUse this button to buy Stellar Phoenix Photo Recovery online.BackClick this button anytime to move to previous screen of the current screen.Scan NowClick this button to start the scanning process in Recover Photo, Audio, Videooption of the software.RecoverClick this button to start the recovery process after the completion of scanning.ScanClick this button to start the scanning process in Resume Recovery option ofthe software.ContinueClick this button to continue the create image process in Create Image optionof the software.AboutUse this button to read information about Stellar Phoenix Photo Recovery.ScanThis button starts the scanning process.RecoverClick this button to recover photos, audio & video files.ContinueClick this button to continue.

Recover Photo, Audio & VideoStellar Phoenix Photo Recovery helps you to recover all the supported images and media files.Recovery of all the files residing in the selected hard drive, or recovery of selected files from the scannedresult can be by done using the software. Stellar Phoenix Photo Recovery allows you to search,preview and save recovered photos and media files.Stellar Phoenix Photo Recovery can recover all media files of supported file formats. Recovery processcan be initiated for a logical drive, physical disk, attached storage media, or a saved image file.To recover photo, audio, and video files:1. Run Stellar PhoenixPhotoRecoverysoftware.2. Select Recover Photo,Audio & Video optionfrommaininterfacescreen.3. All the hard drives edvolume, hard drive orexternalmediafromwhichyou want torecover photo, audio &video files.4. SelectAdvancedSettings button to selectspecific region and/orspecific file types for thescanning process.5. Click Scan Now to startscanning process.6. Scan Result: Scanningprocess lists all files thatare found in the . In the left-pane, allfoldersaregroupedaccording to file typessuch as Image Formats,Audio Formats. In thebottom-right pane, filesthat are stored in theselected folder are listed.Select Media for Recovery in Stellar Phoenix Photo Recovery

The top-pane shows thepreview of the selectedfile. Double-click a folderto view files stored in it.You can change the viewof the file list in the scanresults.7. Click Recover button orright click on selectedphoto, audio & video filesandselectRecoveroption to recover thesephoto, audio & video files.8. Specify location whereyou want to save the files.All files are saved at thespecified location accordingto file types in the Rootfolder.Note: Preview scan results and select files and folders for recoveryIn case file recovery using filename is not possible, Stellar Phoenix Photo Recovery will try tofind out the file creation date & time and also the camera name/model to help identify the file.

Create ImageThis option is useful if media has developed bad sectors. Stellar Phoenix Photo Recovery createssector by sector image of the selected media that can be used to recover data. User can also selectrange of the selected media to create an image.To create an image:1. SelectCreateImageoption from main userinterface screen.2. Select the drive / volumeimage of which has to becreated.3. Click Advanced Settingsbutton to selectrange of media to createimage for a specifiedregion.4. ClickContinuebuttonSelect Media to create an image in Stellar Phoenix PhotoRecovery.and specify a location forsaving the image file.The software starts creatingimage of the selected drive /volume. After the process isfinished, image file is saved atthe specified location.Create Image screen

Note: Specify a different location other than the source drive to save image file. Specifying source driveas destination may lead to data loss. You can stop the create image process by clicking Stop button. The message 'process cannot beresumed from the current stage' appears. Click Yes to stop the process. However, an image filewill be created up to the scanned point.

Resume RecoveryResume Recovery feature is used to start recovery procedure from a saved scan information or animage file. You can use this option to resume your recovery process. To resume recovery you requirepreviously stored information having recovery status or a previously stored image of drive / volume.Users can resume recovery through following options: Image(s) Saved Scan InformationTo resume recovery:1. Click Resume Recovery button on the main user Interface. Stellar Phoenix Photo Recoverywindow opens. This window contains list of saved scan information and image file existing in thesystem.2. Select Image(s) tab and click on desired file from the list and click Scan button.3. Select Recover button to start the recovery process.4. Select Saved Scan Information tab and click on desired file from the list and click Scan button.5. Click Recover button and specify location where recovered files / folders have to be saved.Files / folders are recovered at the specified location.Note: To add image / saved scan in the list, click Add Filesbutton. To remove image /saved scan from the list, select image file / saved scan and click Remove Filesbutton.To refresh image / saved scan from the list, select image file / saved scan and click Resetbutton.

Image(s)This option is used to start recovery procedure from an image file. The image file appears as an icon inImage(s) tab of Stellar Phoenix Photo Recovery window. This image file help users resume recoveryprocess at a later stage.The software creates an image of the selected drive / volume during scanning process. After the processis finished, image file is saved at the specified location.User can also add or remove images of drive / volume. To add multiple images of drive / volume clickAdd Filesbutton. Click Resetbutton. To Remove an image from list click Remove Filesbutton to refresh the list of image created.You can perform recovery procedure from an image file. Click Scan.

Saved Scan InformationSaved Scan is used to save directory tree structure generated after a drive scan. User can choosedestination directory and the file will be saved to specified location. This file can be used to regeneratetree structure of found files / folders. This saved scan file helps users resume recovery process at a laterstage.You can save scan result of a complete or incomplete recovery process. If you stop a scanning process,you can save scan information up to that point. However, you should perform complete scan, and thensave scan result.You will be prompted to save scan information when you click BackPhoto Recovery after a completed scanning process.button or close Stellar PhoenixTo regenerate tree structure of found files / folders, go to main user interface of the software and clickResume Recovery button.Note: Ensure that the storage media that was scanned is attached to computer before you resumerecovery by help of scan information file.

Use Advance OptionAdditional options in Stellar Phoenix Photo Recovery make this software exceptional and easy tooperate.Advanced options contained in Stellar Phoenix Photo Recovery are as follows: Preferences Selecting File Format Select Region Types of Preview Supported File Formats

PreferencesPreferences can be set to run Stellar Phoenix Photo Recovery according to personal requirement.To set preferences:1. Run Stellar Phoenix Photo Recovery.2. Select Preferences option on StellarPhoenixPhotoRecovery menu or Select Recover Photo,Audio & Video option from main interface screen and then click PreferencesPreferences window opens. To set preference for preview window, click Preview To add or edit file types for recovery, click Add Header To set preferences for updates, click Updatebutton.button.button.button.

PreviewPreview option allows you to apply settings for preview window of the application.To apply preview settings:To show preview of filesin thumbnails view:1. Run Stellar Phoenix PhotoRecovery.2. Select Preferences optionfromStellarPhoenixPhotoRecovery menu or SelectRecover Photo, Audio &Video option from maininterface screen and thenclick Preferencesbutton.3. Click Previewbuttonfrom Preferences window.4. Select 'Show file previewinstead of file icon' checkbox to preview thumbnailview instead of associatedfile icon.To preview corrupt photosin safe mode:1. Select 'Preview corruptphotos in safe mode'check box.To see running preview ofphotos found duringscanning process:1. Select 'Show preview ofphotos files found duringscanning' check box.Note: You can recover thumbnails of following photo file formats (CR2, CRW, DNG, MRW, ORF,MOS, ERF, NRW, NEF, PEF, X3F, SR2, SRF, ARW, RAF, RAW).

Add HeaderAdd Header include following options: To add new file types manually or automatically, click Add Header button. To edit size of existing file types, click Edit Header button.Add HeaderYou can add new file types to the predefined list of supported file types in Stellar Phoenix PhotoRecovery using Add Header functionality in Preferences window.You can add header either Automatically ManuallyTo add headerautomatically:1. Run Stellar Phoenix PhotoRecovery.2. Select Preferences optionfromStellarPhoenixPhotoRecovery menu or SelectRecover Photo, Audio &Video option from maininterface screen and then3.4.5.6.7.8.click Preferencesbutton.Select Add Header tabfrom Preferences window.Click Add Header button inAdd Header tab window.Click Addbutton tobrowse to the location of filetype you want to add.You need to add at least 10or more samples / files ofthe same type to include itin the list of supported filetypes.Name of the added file typewill be listed in the left handside box.Type in header file name inthe dialog box and then

select the header file typefrom Select Group dropdown list and the size fromPut Average File Size textbox.9. Click Add Header button.To add header manually:1. Run Stellar Phoenix PhotoRecovery.2. Select Preferences optionfromStellarPhoenixPhotoRecovery menu or SelectRecover Photo, Audio &Video option from maininterface screen and thenclick Preferences button.3. Select Add Header tabfrom preferences window.4. Click Add Header button inAdd Header tab window.5. Select I know how to addheader option. Enter thefollowing: SpecifySoftwareName. Specify File Extension. Select Group from thedrop down list. Specify Max File Size inKB and MB. SpecifyHeaderinhexadecimal. Specify At Offset indecimal.6. Click Add Header button.Edit HeaderStellar Phoenix Photo Recovery supports a number of Photo, Audio and Video file types for recovery.To change size of supported file types/remove added file types:

1. Run Stellar Phoenix PhotoRecovery.2. Select Preferences optionfromStellarPhoenixPhotoRecovery menu or SelectRecover Photo, Audio &Video option from maininterface screen and thenclick Preferences button.3. Select Add Header tabfrom preferences window.4. Click Edit Header button inAdd Header tab window.5. Select the desired file typefrom the list and enter thenew size of file type in PutNew Average Size box.6. Click Edit Size button tosave the size for your filetype.7. Click Remove button incase you want to delete theselected file type from list.

UpdateUpdate option allows you to apply settings for updates and customize the software as per your needs.To set updates and to customize the software, perform the steps listed below:1. Run Stellar Phoenix PhotoRecovery.2. Select Preferences optionfromStellarPhoenixPhotoRecovery menu or SelectRecover Photo, Audio &Video option from maininterface screen and thenclick Preferencesbutton.3. Select Updatetabfrom Preferences window.4. To set frequency forupdates (daily, weekly, ormonthly), select Check forupdates now check boxand specify the desiredfrequency in drop down list.5. To check for updatesinstantly, click Check forupdates now button.6. Click OK.

Selecting File FormatVarious file types are listed in the file list option of Stellar Phoenix Photo Recovery. You can select therequired file types for their recovery.To select file type:1. Run Stellar PhoenixPhotoRecoverysoftware.2. Select Recover Photo,Audio & Video optionfrommaininterfacescreen.3. All the hard drives edvolume, hard drive orexternalmediafromwhichyou want torecover photo, audio &video files.4. You can view a list ofsupported file formats bysimply clicking onAdvancedSettingsbutton.5. Select the file types youwant to recover. In caseyou want to add a newfile format, click Add FileType button.6. Click OK.File List Screen

Select RegionYou can select a specific region of a hard disk or volume for the scanning process. Scanning process willsearch files only in the selected region.To select region:1. Run Stellar PhoenixPhotoRecoverysoftware.2. Select Recover Photo,Audio & Video optionfrommaininterfacescreen.3. All the hard drives edvolume, hard drive orexternalmediafromwhichyou want torecover photo, audio &video files.4. You can create image forselected range of sectorsby simply clicking onAdvancedSettings button.5. Set the Starting andEnding block by setting arange scale on slider.6. Click OK.Select start and end memory range of the selected media

Types of PreviewStellar Phoenix Photo Recovery provides the following three types of previews for you to view lost or deleted files / foldersbefore recovering them: Classic ListFile ListDeleted ListClassic List: In this view, files/folders are listedas they are found in the hard disk. To seeClassic List preview, click Classic List tab inpreview window.Classic List

File List: In this view, files / folders are listedaccording to their type such as Document, Audio,Video, Archive, etc. To see File List preview,click File List tab in preview window.File List

Deleted List: You can see list of deleted and rawfiles in this preview. Click Deleted List tab. Adialog box prompts as shown.Deleted ListStellar Phoenix Photo Recovery will list the specific files in the preview window.Note:You can see preview of following audio file formats (AIFF, WAV, MP3, M4A, MIDI, AU) havingmaximum file size of 10 MB, video file formats (AVI, MP4, MOV, M4V, 3GP, M4V, DV) havingmaximum file size of 15 MB and Thumbnail preview for following photo formats (PNG, GIF, TIFF,BMP, JPEG, CR2, CRW, DNG, MRW, ORF, MOS, ERF, NRW, NEF, PEF, X3F, SR2, SRF, ARW,RAF and RAW).

Supported File FormatsStellar Phoenix Photo Recovery software supports a wide range of image and media files. All thesupported files under different formats are given below:CAMERA/IMAGE FILE FORMATSaUDIO FILE FORMATSVIDEO FILE FORMATSCanon (CR2 /CRW)RPSMOVEPSON (ERF)AUAVIFujifilm (RAF)OGGASFKodak (K25 /KDC /DCR)WAVWMVKonica Minolta (MRW)MP3MP4Leaf (MOS)AIFFM4VMamiya (MEF)MIDI3GPNikon (NEF, NRW)M4AMPEGOlympus (ORF)M4PDVPanasonic (RAW)WMA3G2Pentax (PEF)RMM4BSony (SR2, ARW, SRF)RADIVXSigma (X3F)ACDOGMAdobe (DNG)AMRMKVDJVUAT3ASXPGMCAFFVOBTGADSSMOIAdobe EPS (Mac)IFFMTSAdobe EPS (Windows)M4RAJPPSPNRAF4VMOSSNDVIDJP2TOD

PCTHDMOVMQVSVIMXF moviesIn addition, common file types such as JPEG, TIFF (Motorola and Intel), BMP, GIF, PNG, PSD, INDD,PSP, PCT and JP2 are also supported.

Possible Errors While Using Stellar Phoenix PhotoRecovery1. Why do I receive this error message while using saved scan information file for recovery ofdata "Please make sure to connect the media whose scan information is being used forrecovery"?This error message appears if you have removed the media after saving the scan information. Youneed to re-scan your drive to get complete recovery.2. Can I repair images using the software that are not opening after the recovery?The software is a recovery application and cannot repair any corrupted images. The data will berecovered in the same form as it available in the media.3. I am not able to see my camera in the software. What am I doing wrong?There is a possibility that your camera doesn’t support the access to memory card as a disk drive.You need to attach the memory card through a card reader for accessing the memory card. Th

To update Stellar Phoenix Photo Recovery, do one of the following: To check automatically, 1. Run Stellar Phoenix Photo Recovery. Update screen pops up along with the main user interface. 2. Click Update button to download the latest minor version, or click the displayed link to purchase the major version. .