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Honeywell Total Connect Video SolutionsFAQsHow many camerascan I stream at once, andcan I stream cameras inseparate windows?How much bandwidthwill I use if I streammultiple cameras?You can stream up to six cameras at once (providing you havethe required bandwidth). Yes, individual cameras are streamed inseparate windows.You will use approximately 768 Kbps per camera.How do I test howmuch bandwidth I have?Do a search on your home or work PC for a free local bandwidth test site.You are measuring your upload speed, such as www.speedtest.net.If I close my browserwhile streaming a pan tiltcamera will I lose functionalityof the camera?The camera will continue to stream, but you will not be able to pan/tilt,enlarge, turn on light or do a full pan of the room (buttons are inoperable).What happens if I leavemy camera streaming?Your camera stream will time out after 30 minutes without activity in thestreaming window (running your mouse cursor over the stream windowwill reset the timer).What version(s) of HoneywellTotal Connect support theenhanced viewer?The enhanced viewer is supported on Honeywell Total Connect 2.0 andlater versions.How do I obtain theenhanced viewer if I havean existing account?If you have Honeywell Total Connect 2.0, the enhanced viewer will appearwhen you login to your account.1
Honeywell Total Connect Video SolutionsFAQsWhat is the process for You will need an active AlarmNet and Honeywell Total Connect account number.setting up the iPCAMs? Our IP cameras are plug and play. What’s included in the boxThe camera, stand, antenna and power transformer.with the product?How does your remote An active AlarmNet account will enable you to enroll your IP camera and view viaservice for the camera work? Honeywell Total Connect.Yes, we have 100MB storage— this equates to up to 100 clips of 5-10 secondDo we have video storage? video clips (first in first out service logic). Video storage clips are MPEG4 compressionfor higher compression and better quality.Will captured video and liveYes, live, streaming video can be viewed from an Android , iPhone or iPad mobilevideo be viewable from adevice using the Honeywell Total Connect mobile application.mobile device?How many cameras canI install per each AlarmNet You can install six cameras per AlarmNet account.account number?Can live video be viewed from Yes, streaming video can be viewed using the Honeywell Total Connecta mobile device? mobile application.How do you view Clips will be viewable in the event history page of the website. It will be a click-to-playrecorded clips? item on each video-related event.How does the device work?What path does it use to getto its destination?Configuration #1 – You are using a wired connection and your router supports DHCP (Dynamic Host Control Protocol).AlarmNetRouterIP Camera DHCP capabilityModemInternetConfiguration #2 - Your wireless router supports DHCP and one button WPS encryption.AlarmNetRouter (wireless) DHCP capability WPS buttonIP CameraModemInternetConfiguration #3 - Your wireless router supports DHCP but DOES NOT support one button WPS encryption.AlarmNetWireless Access PointIP CameraIP Camera WPS Button2Router DHCP capabilityModemInternet
Honeywell Total Connect Video SolutionsFAQsiPCAM-WI2 Wired/Wireless IP CameraHow is the camerapowered?What is WPS?A 5V 1A DC power transformer is included in the box. The center pin ispositive and outer core is negative.WPS stands for Wi-Fi Protected Setup, which is a standard for easy setup ofa secure wireless network.Is motion detectionavailable?Yes. You may define four regions of interest (video motion detection areas)with configurable-programmable sensitivity for each region – motion detectioncan be scheduled by day and time.Can the power cable beextended?Yes, we have an optional power extension cable (9 feet), part# iPCAM-EXT.Can I utilize themicrophone and speakeroutput on the device?Can the device be mounted?What is the LANconnector for?What is the range of the devicewhen used wirelessly?Currently, we do not support those features.Yes. At the bottom of the stand you will see some mounting holes for screwsand will notice the stand that is connected to the camera can be moved tofacilitate wall mounting.The LAN connection is used for hardwiring the device back to the wirelessaccess point (WAP) or router.Coverage depends on the placement of the wireless camera and thewireless access point (WAP) or router in the application.3
Honeywell Total Connect Video SolutionsFAQsiPCAM-WL Wired/Wireless Low-Light IP CameraHow is the camera A 12V 1A DC power transformer is included in the box. The center pin is positivepowered? and outer core is negative.What is WPS? WPS stands for Wi-Fi Protected Setup, which is a standard for easy setup of asecure wireless network.Is motion detection Yes. You may define four motion detection areas with configurable-programmableavailable? sensitivity for each region—motion detection can be scheduled by day and time.Can the power cableYes, an optional power extension cable is included in the box.be extended?Can I utilize the microphoneand speaker output on Currently, we do not support those features.the device?Can the device Yes, a detachable mounting bracket is located at the bottom of the stand.be mounted?What is the LAN The LAN connection is used for hardwiring the device back to the wireless accessconnector for? point (WAP) or router.What is the range ofCoverage depends on the placement of the wireless camera and the wirelessthe device whenaccess point (WAP) or router in the application.used wirelessly?4
Honeywell Total Connect Video SolutionsFAQsIPCAM-WO Outdoor IP CameraHow is iPCAM-WO enrolledinto a Honeywell TotalConnect account?How many outdoor camerasmay be used per HoneywellTotal Connect account?Is the iPCAM-WOwired or wireless?How is the iPCAM-WOpowered?Does the iPCAM-WO havenight vision capability?Will video analytics workwith the iPCAM-WO?What is the temperaturerange for the iPCAM-WO?What is the rubbercircular piece includedused for?Does the camera offer built-ininfrared capability?The process is the same as our indoor iPCAMs (iPCAM-WI2/iPCAM-WL/iPCAM-PT). You simply enter the MAC number from the device to yourAlarmNet account through AlarmNet Direct. Up to six cameras in any combination (indoor or outdoor) are allowedper account.The iPCAM-WO may be wired directly into an Ethernet port on a routeror using Wi-Fi capability with push-button WPS (Wi-Fi protected setup).WPS requires a compatible router or adding a Honeywell WAP (WirelessAccess Point).The iPCAM-WO requires 12V 1A. The power adapter is supplied.Yes, the iPCAM-WO features a day/night mode that provides LEDillumination to support black/white video. The LED illumination rangeis up to 25 feet.Yes. The IPCAM-WO can be set up with up to four detection areas withinthe field of view. Clips may be stored and emailed per detection in adesignated detection area.-10 F – 113 F (-23 C – 45 C)The iPCAM-WO includes a plastic cover for Ethernet connection to maintainweather resistance.Yes.5
Honeywell Total Connect Video SolutionsFAQsiPCAM-PT Pan/Tilt CameraHow is pan/tilt function The Honeywell Total Connect video viewer will provide pan/tilt controller.controlled? When a pan/tilt camera is selected the controller will appear.Yes. We support up to four settings that will allow quick navigation to aAre there any presetpre-determined camera view. A programmable variable speed motor willpan/tilt settings?control how quickly the camera moves into position.Are there any automaticYes, the auto-pan function allows scanning of view from side to side.pan capabilities?Does iPCAM-PT have Yes, two distinct motion triggering options—digital video analytics and built-inmotion detection? motion sensor. Each can be programmed independently.Are there any externalYes. However, this feature is not available at this time.inputs/outputs?Yes. At the bottom of the stand you will see some mounting holes for screws andCan the device be mounted? you will notice the stand that is connected to the camera can be moved to facilitatewall mounting.WAP-PLUS Wireless Access PointIn computer networking, a wireless access point (WAP) is a device that allowswireless communication devices to connect to a wireless network using Wi-Fi,Bluetooth or related standards. A WAP usually connects to a wired network, andHow does a wireless access can relay data between the wireless devices (such as computers or printers) andpoint (WAP) work? wired devices on the network. Honeywell Total Connect offers its own WAP-PLUSdevice. Our WAP-PLUS works exclusively with our Honeywell Total Connect lineof cameras. It offers Wi-Fi encrypted service via WPS (Wi-Fi Protected Setup)through AlarmNet .1. Wireless installation in premises without a wireless routerWhen is an access point 2. Premises wireless router does not have WPS capability(WAP) necessary? 3. Dealers preference to standardize on a WAP to minimize routercompatibility issues6
Honeywell Total Connect Video SolutionsFAQsAnalog Converter Unit (ACU)What cameras may beused with the ACU?How many cameras maybe used per ACU?How many ACUs maybe used per HoneywellTotal Connect account?Will video analyticswork with the ACUand other cameras?How is the ACUconfigured?How does the ACUconnect to theAlarmNet network?Is the ACU wiredor wireless?Any analog camera will be converted to digital and can then beviewed though Honeywell Total Connect Video Solutions.The limit is one camera per ACU.Six ACUs per account may be used.Yes. The ACU is capable of full analytics excluding the pan andtilt feature.The ACU is configured the same way as our IP CAMs. You will enterthe MAC number from the device onto your AlarmNet account throughAlarmNet Direct. Using a Wi-Fi encrypted service via WPS (Wi-Fi Protected Setup)through AlarmNet.The ACU is hardwired for power but has WPS button capabilityfor Wi-Fi connection to a WAP or router.For more information: www.honeywell.com/securityAutomation and Control SolutionsHoneywell Security Products Americas2 Corporate Center Dr. Suite 100Melville, NY DFebruary 2015 2015 Honeywell International Inc.
Honeywell Total Connect . AlarmNet account through AlarmNet Direct. How many outdoor cameras may be used per Honeywell Total Connect account? Up to six cameras in any combination (indoor or outdoor) are allowed per account. Is the iPCAM-WO or using Wi-Fi capability with push-button WPS (Wi-Fi protected setup).
