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PersonalBankingWelcome to Provident Bank!We’re teaming up to offer you more.
Count on great personal service,important new opportunities, andan expanded team by your side.When your Team Capital Bank branches become Provident Bankbranches on Tuesday, September 2, 2014, the signs will change butthe friendly service inside will feel reassuringly familiar. That’s becausebanking at Provident is all about relationships, just like it is at TeamCapital. As we work together to bring you all the strengths of ourcombined team, we’ll also preserve the relationships you value, alongwith other key advantages, such as local loan decisions, that have madeTeam Capital such a great place to bank.In this booklet, you’ll learn about all the steps we’re taking to makeyour transition a smooth one. And you’ll see some exciting newpossibilities, too! Like new checking opportunities with innovative waysto reward you for banking with us, plus expanded online capabilities.We’ll also provide new wealth management services to help you enhanceand preserve your assets.But most important of all, you’ll still be a customer of a local communitybank that makes personal service a top priority – just as Provident hasbeen doing for 175 years. Except now, you’ll find more convenience,more choices, and more room to grow. We appreciate this opportunityto serve you, and we’ll work our hardest to make you a satisfiedcustomer of Provident Bank.
Checking Accounts4Money Market, Savings,CDs and IRAs10Investing and WealthManagement Services14Mortgage andHome Equity Loans16Banking Convenience– Online and Mobile– Telephone– Branches18Transition notes Your Team Capital Bank deposit and loanaccounts will transition to Provident onTuesday, September 2, 2014. While we make the transition toProvident, Team Capital brancheswill close at 3:00 p.m. on Friday,August 29, 2014 and remain closedthroughout Labor Day weekend. Theywill reopen as Provident brancheson Tuesday, September 2, 2014 withthe same hours of operation. Also beginning September 2nd, you canuse any branch of Provident’s network.(See page 19 for details.) Your account number(s) will remainunchanged, and you can continue to usethe same checks and banking materialsthat you currently have, unless we’venotified you otherwise. If you have accounts at both banks, pleasesee the important information on page 2of the enclosed Disclosure Handbook forPersonal and Business Deposit Accountsregarding FDIC deposit insurancecoverage, and visit your local branch ifyou have questions.Except as noted, account terms andconditions described in this booklet andthe Disclosure Handbook take effect onSeptember 2, 2014.3
CHECKING ACCOUNTSWe’ll automatically switch you to a checking accountthat fits your needs, or help you find an even better one.To simplify the transition, each of your Team Capital checking accounts willautomatically become the Provident checking account that we believe is mostsuitable for you. (See the reverse side of the enclosed letter for details.)But we want you to have the checking account you prefer. So please takea moment to review the features of your new account as described on thenext few pages, and compare your account with other Provident checkingalternatives. (See page 6 for an overview.)If you prefer a different account, simply complete and return the CheckingAccount Preference Form at the bottom of the enclosed letter, or visit yourlocal Team Capital branch, and we’ll make sure you get the checking accountyou like best at Provident.4
Transition notesTransactions Continue to use your existingchecks and account number (unlesswe’ve notified you otherwise). We’llsend you new Provident-brandedchecks with your next check order. Direct deposits and automatictransfers will continue withoutinterruption. You’ll receive a new ProvidentDebit MasterCard to replaceyour current debit card. Be sureto reauthorize any automaticpayments by providing your newcard number and expiration date toyour payees. To give you plenty of time to adjustyour account choices or bankinghabits, no ATM fees or accountqualification requirements willapply during your first four mart,Ca h Back or MyTunes Checkingstatement periods.Statements A final account statement fromTeam Capital will be produced asof the close of business on Friday,August 29, 2014. Monthly servicefees, if any, will not be chargedunless you normally receive monthend statements. Look for Providentstatements to begin in September.Multiple accounts will be combinedon statements as they are now. Going forward, check imagesfrom your previous Team Capitalelectronic statements will beavailable at Provident upon request. To avoid potential fees forpaper statements, be sure toenroll in eStatements throughProvidentConnect Online Banking.Interest Several Provident checkingaccounts feature tiered interestrates. Call our Customer ContactCenter at 800.448.PROV (7768) forcurrent tiers and APYs. Interest on interest-bearingchecking accounts is compoundeddaily, credited on the last businessday of the statement period, andavailable the first business day ofthe next statement period. All ratesare variable and may change at anytime at our discretion. For non-cash deposits, interestbegins to accrue on the day ofdeposit or next business day.Related Services If you currently have overdraftprotection on your checkingaccount by means of a line of credit,automatic transfer or OverdraftPrivilege, that service will continuewithout change. Note that you will begin to receiveseparate statements for yourOverdraft Line of Credit. Receive a 0.25% rate reduction onnew fixed-rate home equity and autoloans (excluding passbook loans,overdraft checking and home equitylines of credit) when the paymentsare automatically deducted fromyour Provident checking account.5
NEW CHECKING CHOICESIt’s easy to find a checking accountthat rewards you for banking at Provident.When it comes to financial needs and preferences, no two people are alike.That’s why we’re pleased to offer you an innovative checking account lineupwhere you get to choose the rewards you want.Provident Free martCheckingSM: If you thought freechecking was a great idea, you’regoing to love Provident Free martChecking. We pumped it up withgreat rates, domestic ATM feerefunds, lots of rewards and kept itall FREE when simple qualificationrequirements are met.Provident Free Ca h BackChecking: Free checking that paysyou back. Just meet some simplequalification requirements to earncash back on the total amount ofyour eligible signature-based pointof-sale transactions, with no limitson the amount of cash you can earn.Domestic ATM fee refunds too!Provident MyTunes Checking:Free checking that rewards youwith music, apps, books, moviesand more. Just meet some simplequalification requirements, andyou’ll earn free iTunes or Amazon downloads along with up to 10in ATM surcharge refunds eachqualification period.6Provident Platinum CheckingSM:Let your combined deposit andloan balances of 10,000 or moreeliminate monthly charges so youcan earn special privileges liketiered interest on checking, bonusinterest on CDs and no domesticATM fees or surcharges.Provident Basic Checking: Ifyou write six or fewer checks eachmonth and want free debit cardaccess, this simple, dependable freeaccount may be just what you’relooking for.Age 50 Plus Checking: You’vereached the stage of life whereyou deserve free checking withunlimited check-writing, discountson consumer loans and more.
All Provident personal checking accounts feature: Free ProvidentConnect Online Banking with Bill Payment Free Provident Debit MasterCard Free eStatements Free Mobile Banking with Mobile Check Deposit* Optional auto-transfers from a linked account to help avoid overdrafts*Mobile data charges may apply.7
CHECKING ACCOUNT CHANGESIF YOUR TEAM CAPITALACCOUNT IS YOUR NEW PROVIDENT ACCOUNTWILL BE Team Capital Connect CheckingProvident Platinum CheckingSMPlatinum CheckingProvident Free mart CheckingSMInterest Checking8Essential Checking(Formerly Totally Free Checking)Provident Free Ca h BackCheckingEstate Interest Bearing CheckingEstate Checking with InterestEstate Non-Interest Bearing CheckingEstate Checking
WITH THESE KEY FEATURESAND BENEFITS1:–– Maintain a combined average balance of 10,000 in your linked checking, savings,CD, IRA, consumer mortgage, home equity, or personal loan to avoid a 25monthly maintenance fee in this relationship account–– All domestic ATM fees waived–– Tiered interest rates on balances of 50 or more, with higher rates for higherbalances–– Earn 0.25% bonus rate on CDs and IRA CDs–– Earn 1.51%2 APY and receive domestic ATM refunds3 when you meet the followingaccount qualification requirements4 during a statement period:·· Conduct ten (10) signature-based point-of-sale purchases with your ProvidentDebit MasterCard·· Have one (1) direct deposit or one (1) automatic debit posted to your account·· Establish and maintain a FREE ProvidentConnect Online Banking relationship·· Elect to receive your periodic account statement electronically viaProvidentConnect Online Banking5–– No monthly service fees or minimum balance requirements–– Earn unlimited cash back on your eligible Provident Debit MasterCard purchasesand receive domestic ATM refunds3 when you meet the following accountqualification requirements4 during a statement period:·· Conduct ten (10) signature-based point-of-sale purchases with your ProvidentDebit MasterCard·· Have one (1) direct deposit or one (1) automatic debit posted to your account·· Establish and maintain a FREE ProvidentConnect Online Banking relationship·· Elect to receive your periodic account statement electronically viaProvidentConnect Online Banking5–– No monthly service fees or minimum balance requirements–– Maintain a minimum balance of 1,000 to avoid a 10 monthly minimum balancepenalty fee–– No monthly service fees or minimum balance requirements9
MONEY MARKET, SAVINGS,CDs AND IRAsProvident offers great opportunities to help your money grow withthe safety and peace of mind of FDIC insurance.Whether you’re looking for access, consistent returns or higher yields forhigher balances, you’ll find a range of solutions at Provident.Provident Platinum MoneyManagerSMAvailable to Provident Platinum Checking account customers, Provident’sPlatinum MoneyManager account is a great incentive to save, because itfeatures our best rates in four separate balance tiers to reward your growingbalances. Shift your idle balances to this account whenever you want, andmaximize your earnings.10
SavingsCompetitive rates, easy transfers to and from checking, plus the convenience ofa monthly statement. Ask about our Holiday Club and Young Savers accounts.Make Provident savings accounts the cornerstone of your savings plan.Certificates of DepositLock in competitive rates, with select terms from 91 days to 5 years.Individual Retirement AccountsIn addition to Traditional, Roth and Rollover IRAs, you will also findsophisticated IRA investment solutions available through Provident.(See page 14 for details.)Transition notes You’ll keep your current accountnumbers (unless we’ve notifiedyou otherwise), and your directdeposits and automatic transferswill continue without interruption. Interest on money market andsavings accounts is compoundeddaily, credited on the lastbusiness day of the statementperiod, and available the firstbusiness day of the followingstatement period. Several Provident money market/savings accounts feature tieredinterest rates. Call our CustomerContact Center at 800.448.PROV(7768) for current tiers and APYs. All rates are variable and maychange at any time at ourdiscretion. For non-cash deposits, interestbegins to accrue on the day ofdeposit or next business day. Overdraft protection from savingsaccounts will continue and therewill be a transfer fee of 5 pertransfer. The savings accountremains subject to transactionlimitations. Note: Transfer feesand transaction limitations do notapply to the Provident PlatinumMoneyManager account.11
MONEY MARKET, SAVINGS AND CD/IRA CHANGESIF YOURTEAM CAPITAL ACCOUNT IS YOUR NEWPROVIDENT ACCOUNT WILL BE Personal Money MarketMoney MarketEstate Money MarketPremier Money MarketTeam Capital ConnectMoney Market12Provident PlatinumMoneyManagerSMStatement SavingsStatement SavingsCDs and IRA CDsCDs and IRA CDsIRA Statement SavingsIRA Statement Savings
WITH THESE KEY FEATURESAND BENEFITS1:–– Maintain a minimum balance of 1,000 to avoid a 10 monthly minimum balancepenalty fee–– Earn higher interest on higher balances with this tiered rate account–– An excess transaction fee of 15 will be charged when preauthorized transactionsexceed six per statement period–– Write up to three checks per monthly statement period; minimum check amountis 500; an excess check fee of 10 (per check) will be charged when more thanthree checks are issued in a statement period–– Earn tiered interest when average daily balance is 5,000 or more, with higherrates for higher balances; rates/APYs are not based on any established rate index–– A Platinum Checking account is required to be eligible for this account; however,converted Team Capital Premier Money Market and Connect Money Marketaccounts are not required to maintain a linked Provident Platinum Checking account–– All domestic ATM fees waived if balance requirement is met–– Unlimited balance transfers to checking to cover checking overdrafts–– Maintain a minimum balance of 250 to avoid a 3 monthly minimum balancepenalty fee–– Earn interest on balances of 50 or more–– An excess transaction fee of 15 will be charged when preauthorized transactionsexceed six per statement period–– No change to the rate, term or maturity date of your CDs and IRA CDs–– At the first renewal on or after September 2, 2014, your CD will automaticallyrenew at the same or closest available term offered (note that Team Capital48-month CDs will become 36-month CDs at maturity)–– IRA Statement Savings accounts receive an annual statement, or a monthlystatement when combined with a checking or savings account statement13
INVESTING ANDWEALTH MANAGEMENT SERVICESSolutions, services and guidanceto help you make the most of your assets.Investment Services and Retirement Planning*You’ll find a full array of investment products and services available to you atProvident. Experienced Personal Financial Advisors and administrators canhelp you with: Tax-Deferred Annuities Personal Retirement Planning Mutual Funds Self-Directed IRAs Unit Investment Trusts Long-Term Care Insurance Brokerage Services Life Insurance PlanningTo learn more about these services, contact an Investment Servicesrepresentative at 732.778.2212.* Securities and insurance products are offered through Cetera Investment Services LLC,member FINRA/SIPC. Advisory services are offered through Cetera Investment AdvisersLLC. Neither firm is affiliated with the financial institution where investment servicesare offered. Investments are: Not FDIC/NCUSIF insured May lose value Not financialinstitution guaranteed Not a deposit Not insured by any federal government agency.Advisory services may only be offered by Investment Adviser Representatives.14
Wealth Management ServicesBeacon Trust, a wholly owned subsidiary of Provident Bank, is a full servicewealth management firm that provides a comprehensive suite of financialservices* designed for flexibility and solid investment performance.The skilled advisors at Beacon Trust are committed to helping you protectand expand your assets through every phase of your financial journey. Expectproactive communication, customized planning and careful attention by ateam of advisors who are on hand to give you the guidance and peace of mindyou deserve. We will also work closely with your attorney, tax advisor or otherinvestment professional to create an integrated team to serve you.Trust and Estate Administration:Whether you recently acquiredwealth or spent a lifetimeaccumulating it, we can help yougrow and protect your assetsand ultimately transfer themto others, according to yourwishes. Rely on our wide-rangingexperience in trust and estateadministration, custodial services,and charitable giving.Investment Management andFinancial Planning: Taking intoaccount your current circumstancesand future aspirations, we candesign a sophisticated investmentplan – based on standard equityand asset allocation models –tailored to your risk toleranceand goals.Private Banking and FamilyOffice: Our specialized PrivateBanking services can meet yourunique needs. We can assist in yourday-to-day banking at Provident,and your Beacon Personal WealthAdvisors can address your shortterm cash flow requirements, aswell as your long-term planningobjectives. Customized credit andreal estate lending opportunitiesare also available.Institutional Services: In helpingcompanies and municipalitiesmanage their assets, we use acustomized approach to structureretirement accounts, profit sharingplans and other key investmentservices to meet changing needsand economic climates.To learn more about these services, contact a Beacon Personal WealthAdvisor at 866.377.8090.* Securities and Investment Products: NOT FDIC INSURED – MAY GO DOWN IN VALUE –NOT A DEPOSIT – NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY15
MORTGAGE ANDHOME EQUITY LOANSBuying or RefinancingAs one of the leading mortgage lenders in our region, Provident offers a widevariety of financing choices – and the expertise to guide you.You’ll find conventional fixed-rate mortgage loans, a variety of adjustablerate mortgage loans (ARMs) and jumbo mortgage loans, along with specialprograms for first-time home buyers and low-to-moderate income borrowers.We can even pre-approve you, so you have the leverage of knowing what youcan afford before making your offer. Apply online in the comfort of your homeor with one of our mortgage loan specialists at 888.534.8979.Home Equity BorrowingWhether you prefer a fixed-rate loan or a variable-rate line of credit, Providenthelps you safely tap the value stored in your home. We also offer specialprograms for low-to-moderate income borrowers.Transition notes Your Team Capital loan or line of credit will transfer to Providenton September 2, 2014, with no changes to account number, termsor conditions. Beginning in September you will start receiving monthly loan statementsfor your residential mortgage and/or home equity loans, including thecurrent amount due and detailed transaction activity, along with a couponand return envelope to remit your payment. You can request to receivethis statement electronically via ProvidentConnect Online Banking by callingour Customer Contact Center at 800.448.PROV (7768). After September 2nd, please use this new payment address for mailedpayments: The Provident Bank, P.O. Box 617, Newark, NJ 07101‑0617.If you are an Online Banking user, you can make payments viaProvidentConnect Online Banking and Bill Payment services.16
Your automatic loan payment arrangements will continue uninterrupted, andno action on your part is required. Details of the transfer will appear on yourcoupon and your transaction will be credited on the due date. Beginning September 2nd, you can consolidate your loan and deposit accountinformation by calling our Customer Contact Center at 800.448.PROV (7768)and requesting to have a summary of your consumer loan appear on yourmonthly deposit account statement.17
BANKING CONVENIENCENew online and telephone banking opportunities!Online Banking at ProvidentNJ.comOnline Banking and Bill Pay services through ProvidentConnect are simple,secure, easy to use, and free. Plus, we have mobile banking and mobilecheck deposit to make your banking even more convenient. If you currentlyuse online banking services at Team Capital, our goal is to make yourtransition easy.24/7 Customer Contact Center: Call 800.448.PROV (7768)Call any time of the day or night and use our Telephone Banking service toaccess your checking, savings, CD and loan accounts. You can check accountbalances, confirm deposits and checks paid, transfer funds, and muchmore. The first time you call after September 2nd, you’ll select a 4-digit PIN.Then, this PIN and your Social Security Number will give you secure accessto your account information, day or night. If you need personal assistance,representatives are available to help you Monday through Friday, 8 a.m. to7 p.m. and Saturday, 9 a.m. to 2 p.m.Transition notes Your current online bankingpayees will be transferred toProvident automatically – no needto re-enter this information. Any recurring payments you havearranged online will continuewithout interruption. Note that online services willbe unavailable over LaborDay weekend as we make thetransition to Provident.18 We will send you a separate letterwith all the details you’ll need toknow about the transition of youronline services. External transfers conductedusing ProvidentConnect OnlineBanking have a daily limit of 2,000 from each of youraccounts. This daily limit isapplicable to transfers from anyof your converted accounts toan account at another financialinstitution conducted Mondaythrough Friday. Any transfersrequested on Saturday, Sundayor a Federal holiday will be addedto transfer requests made onthe following business day. Note:This transaction limitation doesnot affect transfers to or betweenyour Provident accounts.
SusquehannaWayneming Lackawanna PikeSussexerneMonroePassaicTeam Capital BankProvident BankBergenWarrenCarbonMore Branches and denSalemAtlanticCumberlandMonmouthOceanYour branch network will growfrom 11 to 87 locations, includingdozens of branches in centraland northern New Jersey.Beginning September 2, 2014,you will be able to use anyof these branches and ATMsfor all transactions, so you’llenjoy convenient new bankingopportunities close to where youlive, work or travel in our region.Cape MayThanks for giving us this opportunityto serve you.As you can see, Provident has a lot to offer, and we can’t wait to start adding newstrengths to your expanded team.If you have questions about anything you’ve read, or if you would like moreinformation, please call or visit your local branch office. You can also call theProvident Customer Contact Center at 800.448.PROV (7768), Monday throughFriday, 8 a.m. to 7 p.m., and Saturday, 9 a.m. to 2 p.m. Or to learn more, visit ourwebsite at ProvidentNJ.com.We appreciate your business, and we look forward to bringing you a smoothtransition to the new banking opportunities you’ll find at Provident Bank.19
For a complete summary of account features and possible fees associated with Providentpersonal accounts, see the appropriate Accounts and Service Fees section in the enclosedDisclosure Handbook.2 An interest rate of 1.50% with an Annual Percentage Yield of 1.51% will be paid only for thatportion of your daily balance that is 15,000 or less. An interest rate of 0.50% with an APYranging from 1.11% to 1.51% will be paid only for that portion of your daily balance that ismore than 15,000, but less than 25,000. An interest rate of 0.15% with an APY rangingfrom 0.15% to 1.11% will be paid only for that portion of your daily balance that is greaterthan 25,000. Should the actual daily balance of your account be more than 15,000, theactual APY earned will be the average of each applicable balance tier. APYs are variable andmay change at our discretion any time after conversion.3 Domestic ATM fees will be waived for the first four statement periods after conversion,even if account qualification requirements are not met. Thereafter, account qualificationrequirements must be met in order to receive ATM fee refunds and to earn the APYsdisclosed.4 Qualification requirements will be waived for the first four statement periods on convertedaccounts.5 Monthly paper statement fee will be waived for the first four statement periods afterconversion. Thereafter, if you have not elected to receive your periodic statementselectronically, a 2 fee per statement will be assessed.1Equal Opportunity LenderEqual Housing LenderMember FDIC 2014 The Provident BankPRO220-BRO-PER
8 IF YOUR TEAM CAPITAL ACCOUNT IS YOUR NEW PROVIDENT ACCOUNT WILL BE WITH THESE KEY FEATURES AND BENEFITS1: Team Capital Connect Checking Provident Platinum CheckingsM - Maintain a combined average balance of 10,000 in your linked checking, savings, CD, IRA, consumer mortgage, home equity, or personal loan to avoid a 25
