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HP TechPulse Device Software Deployment GuideConfigure settings for authenticated proxy servers (Computer Authentication)To configure the HP TechPulse Windows Application to work with an authenticated proxy, you must be using HPTechPulse Windows Application version 3.20.455 (released on April 15, 2020) or higher. Use the followingcommands in a batch script to add the required registry key:REG ADD "HKEY LOCAL oint Manager" /v EnableComputerAuthProxy /t REG SZ /d True /fNote that Negotiate (Kerberos, NTLM) and NTLM authentication are supported. Basic and Digest authentication arenot supported by the HP TechPulse Windows Application.Configure proxy settings with Group PolicyTo apply PAC URL or static proxy settings for the HP TechPulse Windows Application using Group Policy, a set ofGroup Policy Administrative Templates (.ADMX and .ADML files) are available. Download the HP TechPulse GroupPolicy Administrative Templates.7

HP TechPulse Device Software Deployment GuideManual EnrollmentEnrolling Computers ManuallyWARNING: Computers must be connected to the Internet to complete these steps.Installing the HP TechPulse Windows ApplicationNote: Only computers running Windows 10 (Version 1809) or higher can be enrolled with HP TechPulse.Follow these steps to install the HP TechPulse Windows Application.1. Download the HP TechPulse Windows Application from https://www.hpdaas.com/software.2. Double-click HPTechPulse.exe to start the installation, then click Next.3. Check the box “I accept the Terms and Conditions of the End User License Agreement,” then select Install.The installation wizard guides you through the process.4. After the installation is completed, click Close.Manually Enrolling a Windows Computer Using a Company-wide PINFollow these steps to manually enroll Windows devices using a company-wide PIN. If you do not know yourcompany-wide PIN, sign into hpdaas.com and view the Settings Preferences page.1. After the HP TechPulse Windows Application is installed, enrollment begins automatically. Click Next tobegin enrollment.2. Select Company if the computer is owned by a company or Personal if the computer is owned by anindividual person, then click Next.3. Select PIN as the enrollment method.4. When prompted, enter the company-wide PIN, then click Enroll.The company-wide PIN can be obtained by signing into hpdaas.com and viewing the Settings Preferences page.5. When the enrollment confirmation window appears, click Agree.A confirmation window appears. “Device Is Enrolled” is displayed If the computer has beensuccessfully enrolled.Note: In the Windows System Tray, HP TechPulse will show as enrolled.8

HP TechPulse Device Software Deployment GuideManually Enrolling a macOS Computer Using a Company-wide PINFollow these steps to manually enroll macOS computers using a company-wide PIN. If you do not know yourcompany-wide PIN, sign into hpdaas.com and view the Settings Preferences page.1. Download and install the macOS Device Software from https://www.hpdaas.com/software.2. After the macOS software is installed, HP TechPulse enrollment automatically begins. Click Enroll toproceed.3. Select Company if the computer is owned by a company or Personal if the computer is owned by anindividual person, then click Next.Note: If “Personal” is chosen, some HP TechPulse functionality will not be enabled.4. Enter the company-wide PIN, then click Next.The company-wide PIN can be obtained by signing into hpdaas.com and viewing the Settings Preferences page.5. When the enrollment confirmation window appears, click Yes to authorize company-owned computers.Or, click either Yes or No for individually owned computers, depending on company policies.A confirmation window appears, and Device Is Enrolled is displayed If the computer issuccessfully enrolled.Remember, computers must be connected to the Internet during enrollment.6. If you prefer, click Details for more information about the enrollment.7. On the left, click About Update to check for HP TechPulse software updates.Be sure the box is checked to Automatically download and install updates.Note: In the Mac Notification Center, HP TechPulse will show enrolledManually Enrolling an Android Device Using a Company-wide PINFollow these steps to manually enroll Android devices using a company-wide PIN. If you do not know yourcompany-wide PIN, sign into hpdaas.com and view the Settings Preferences page.1. Search for the “HP TechPulse” app in Google Play.2. Click Install to proceed, then click Open after the app is installed.3. Select Company if the computer is owned by a company or Personal if the computer is owned by anindividual person, then click Next.Note: If “Personal” is chosen, some HP TechPulse functionality will not be enabled.4. Enter the company-wide PIN, then click Next.The company-wide PIN can be obtained by signing into hpdaas.com and viewing the Settings Preferences page.5. Select OK to accept the End User License Agreement.6. When prompted, select Allow to allow HP TechPulse to access the device’s location.7. On the Usage Data Access screen, select the HP TechPulse app and toggle on Allow usage tracking toallow HP TechPulse to collect usage data from the device.8. A Setup Complete screen appears, and Success! is displayed If the device is successfully enrolled.9

HP TechPulse Device Software Deployment GuideAutomatic EnrollmentThere are two methods to perform automatic enrollment of Windows devices to HP TechPulse: Automatic Enrollment with Serial Number can only be used if your devices meet the prerequisites in theAutomatic Enrollment with Serial Number section below. This method is recommended if your deviceswill be enrolled to more than one HP TechPulse tenants or if the HP TechPulse Windows Application willbe installed into a Windows 10 Custom Image. Automatic Enrollment with Company-wide PIN is recommended if your devices will only be enrolled to asingle HP TechPulse tenant and you will be deploying the HP TechPulse Windows Application from GPOor a deployment tool such as SCCM.Note: If you are currently using this enrollment method, there is no need to use the AutomaticEnrollment with Serial Number method.Automatic Enrollment of Windows Devices with Serial NumberPrerequisitesThe following prerequisites must be satisfied to use Automatic Enrollment with Serial Number: HP-manufactured PC shipped on or after January 1, 2018. HP-manufactured PC must be running Windows 10 1703 or higher. Pro, Enterprise or Education editionsonly, Windows 10 Home editions are not supported by this feature. This feature is only supported on HP TechPulse Windows Application (HPTechPulse.exe) version 3.20.495and above.Import Serial Numbers to HP TechPulseNote: To import serial numbers using the Automatic Enrollment with Serial Number method,you must sign into HP TechPulse using the Partner Admin or Partner Specialist Role.Obtain the serial numbers for the devices you want to enroll. Then proceed with the steps below:1. Sign into www.hpdaas.com.2. Go to Devices.3. Click Add.4. Select the company tenant from the drop-down list that you want these devices to be added to and clickNext.5. Select Auto Enrollment and click Next.6. Choose Upload File to import multiple Serial Numbers using a .CSV file or choose Enter Manually to enterserial numbers one-by-one, then click Next.7. If Upload File was chosen, click Browse to upload a .CSV file containing the serial numbers of devices toenroll. To obtain a sample .CSV file, click on the link: Click here to download the sample file. The uploadedfile must be in the exact same format as described in the sample .CSV file.8. If Enter Manually was chosen, enter the Serial Number and an Alias (optional) for the device(s) to enroll.9. Click Add.10

HP TechPulse Device Software Deployment Guide10. The serial numbers imported will show up in the Pending Enrollment list. The status of the device will bedisplayed as Validating.11. You must wait for the status to display as Ready before your devices can be automatically enrolled to HPTechPulse.12. If the status of the device is displayed as Error, the device cannot be enrolled using the AutomaticEnrollment with Serial Number method. The Logs page will display the reason for the error on that SerialNumber.Deploy the HP TechPulse Windows ApplicationWARNING: If the status of the device does not display as Ready in the Pending Enrollmenttab, the devices will not enroll to HP TechPulse.1. Download the HP TechPulse Windows Application (HPTechPulse.exe). For help, see Downloading the HPTechPulse Device Software.2. Install the HP TechPulse Windows Application using the following command:HPTechPulse.exe /silent ZTEMODE 03. If deploying the HP TechPulse Windows Application using an install.cmd batch script file, using MS ADGroup Policy, or using MS SCCM, follow the steps in the Automatic Enrollment with Company-wide PINsection below, but use the ZTEMODE 0 parameter above instead of the CPIN Company-widePIN parameter.4. If installing the HP TechPulse Windows Application in a Windows 10 Custom Image, start the device withthe Reference Image to Audit Mode and install the HP TechPulse Windows Application using theHPTechPulse.exe /silent ZTEMODE 0 command, then capture the Reference Image. Formore information about installing the HP TechPulse client in a Windows 10 Custom Image, refer to theInstalling HP TechPulse Device Software into a Windows 10 Custom Image document.5. The HP TechPulse Windows Application will be silently installed and will await enrollment once installed.Once the device status changes to Ready on the Pending Enrollment tab and the device has internetconnectivity, the device will automatically enroll to HP TechPulse.6. If the device was powered on prior to the device status changing to Ready on the Pending Enrollment tab,the HP TechPulse Windows Application will re-attempt enrolment every 24 hours or upon device restart.11

HP TechPulse Device Software Deployment GuideAutomatic Enrollment of Windows Devices with Company-wide PIN(HPTechPulse.exe)This method requires the company-wide PIN. To obtain the company-wide PIN to enroll the device, please signinto www.hpdaas.com and go to Settings Preferences.Using an Install.CMD Batch Script File for Automatic EnrollmentWARNING: Computers must be connected to the Internet for automatic enrollment.This section provides three different methods for automatically enrolling Windows devices with HP TechPulse,which includes using an install.cmd batch script file, using MS AD Group Policy, or using MS SCCM. The Install.cmdbatch script file can be used once to enroll a single device or with AD Group Policy to enroll multiple devicessimultaneously.Creating an Install.CMD Batch Script FileFollow these steps to create an Install.CMD batch script File. These steps will also be used for Using AD GroupPolicy for Automatic Enrollment.1. Download the HP TechPulse Windows Application (HPTechPulse.exe). For help, see Downloading the HPTechPulse Device Software.2. Download the sample batch script file from: ftp://ftp.hp.com/pub/capssoftpaq/HP ip3. Extract the install.zip file. The Install.CMD batch script file will be extracted.4. Place the HPTechPulse.exe file and Install.CMD batch script file in a location that is accessible by allcomputers on the network. Or, place the files on a USB drive for computers that are not able to connectto the network.5. Using a text editor such as Notepad, open the Install.CMD.6. The following code will be displayed in the body of the Install.cmd batch script file:REG QUERY "HKLM\SOFTWARE\Hewlett-Packard\HP Touchpoint Manager\Agent" /v"DeviceEnrolled" Find "True"If %ERRORLEVEL% 0 goto endIf %ERRORLEVEL% 1 goto install goto end:install\\ NetworkShare \ HPTechPulse.exe /silent CPIN Company-wide PIN goto end:end7. Replace NetworkShare with the location of the batch script file.8. Replace the Company-wide PIN with the company-wide PIN.Do not include the brackets.9. If copying the Install.CMD file from a USB drive to a local computer, replace NetworkShare with a localpath such as C:\Temp where files will be copied.10. Save the Ins

1. Open a command prompt, then type WhoAmi /UPN. Press Enter to get the UPN. 2. Send the UPN suffix to your HP Service Expert or Business Partner.