Transcription
Leveraging Information TechnologyTools for Practice TransformationPresented toCHCANYSOctober 24-26, 2012presented byWilliam Pagano, MDSenior Vice PresidentMedical Affairs and OperationsLutheran Family Health Centers
Infrastructurerobust IT infrastructure is a mustMedsphere h InformationCPOEBCMAFlow SheetsClinical DocumentationCCReCW (EMR)McKesson StarMaster Patient IndexADT/RegistrationPatient AccountsLaboratoryFlow SheetsTemplatesOrder SetsCDSSePrescriptionDigital faxMedical Device interfaceeGateInterface EngineSunquestLabAmicasPACSPhysician’sPortal
Varied documentation guidelinesimpacts on ability to use administrative query as themonitoring strategyPut in place a centralized process that address the following: Receipt of a configuration request Transparent mechanism showing status of the request Appropriate and available training strategy for new configuration Completion of training for all staff using the configuration 11/9/2012E-mailsDecentralizedNo RequestReceipts DecentralizedScopeWorkflowBillingData Membership ofCouncilMultidisciplinaryUsersSample Pulls New employeesEducationalMaterialsStandardized useof configurationReports3
Pre‐visit Planning Reportsadministrative query used to build tools facilitating ameaningful visit.Improvement on:RECALL PatientsIDENTIFY MISSINGELEMENTSLabs, Immunizations
Spread the Strategyintervene for immunizationsImprovement Notes:RECALL Patients:Optimize opportunity tointervene in a timelymannerOPTIMIZE otheropportunities (sick visits)
IT Tools Built.tools must be accessible
Configuration Request Processtransparent, accessible and user friendlyStatus of Request isdisplayedClick Here11/9/201211/9/201277
Standardized Processfacilitates transparency Resolvingworkflow issueswith champions Electronicallysubmitted Automated11/9/2012Response Request vetted andgreenlighted foreMR Council Presented byrequest team Training timeestimated Screenshotsposted Trainingcompletion Proof of allcompleted trainingsessions received Policy in place, asappropriate8
Next Stepsbeing built .
Radiology. Pharmacy. Nutrition. Health Information. CPOE. BCMA. Flow Sheets. Clinical Documentation. CCR
