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NANDERSON,ONESTOPOPERATOR
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TINGMINUTESGLENNNACION
PROVETHESEPTEMBER27,2013MEETINGMINUTES
PORTANTONIORIVERA
PORTANTONIORIVERAWIBRECERTIFICATIONUPDATE
MSREQUIREDFOROBTAININGRECERTIFICATIONINNJ
UTIONMEETINGMINUTESFORPREVIOUSBOARDMEETINGS
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AUTIONEVALUATIONOFONESTOPDELIVERYSYSTEM
OOLQUANTITATIVE&QUALITATIVE
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UCWIBMEETING021(11/15/13)ONESTOPOVERSIGHTTOOL
UCWIBMEETING022(11/15/13)ONESTOPOVERSIGHTTOOL
UCWIBMEETING023(11/15/13)ONESTOPOVERSIGHTTOOL
SRESULTS
PORTANTONIORIVERAANNUALREPORTPY2012
UCWIBMEETING026(11/15/13)ANNUALREPORTPY2012
UCWIBMEETING027(11/15/13)ANNUALREPORTPY2012
PORTANTONIORIVERASTRATEGICPLANNING2014- ‐2017
ality&Tourism
UCWIBMEETING030(11/15/13)
UCWIBMEETING031(11/15/13)
PORTANTONIORIVERAQUESTIONS?
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SBUSINESS&INDUSTRYERICHPETER
SONESTOPGLENNNACION
UCWIBMEETING038(11/15/13)AGENDAIX.OLDBUSINESS
UCWIBMEETING039(11/15/13)AGENDAX.NEWBUSINESS
IDAY,FEBRUARY28,20149AM–UCC–KELLOGGBUIDLING
CHMENTS
UCWIBMEETING042(11/15/13)COUNTY OF UNIONWORKFORCE INVESTMENT BOARD OF DIRECTORS MEETINGUNION COUNTY COLLEGEKELLOGG BUILDING, 5TH FLOOR9:00A.M. FRIDAY, NOVEMBER 15, 2013AGENDAI.CALL TO ORDERGlenn NacionII.OPEN PUBLIC MEETINGS ACTGina TuestaIII.ROLL CALLGina TuestaIV.APPROVAL OF THE SEPTEMBER 27TH MEETING MINUTESGlenn NacionV.WIB DIRECTOR’S REPORTAntonio RiveraVI.ONE STOP OPERATOR’S REPORTMaryAnn AndersonVII.SOCIAL SERVICES DIRECTOR’S REPORTCharles GillonVIII.COMMITTEE REPORTSONE STOP COMMITTEEBUSINESS & INDUSTRY COMMITTEEGlenn NacionErich PeterIX.OLD BUSINESSX.NEW BUSINESSXI.NEXT WIB MEETING – FEBRUARY 28, 2014 AT 9:00 AM UCC-KELLOGG, ELIZABETH, NJXII.ADJOURNMENT
K- MedicalCenter(Chair)CarlosValdes,Comcast(Vice- on,One- ,HSACChair/PreventionLinksMonicaChenault- quesHoward,CityofPlainfield- nnaBelin- nFoodCorporationPatDobson,PlainfieldOne- s
,NJDeptofLaborLisaTauscher,UnionCountyVo- sMeetingUnionCountyCollegeKelloggBuilding,RoomK- ntBoard(WIB)ChairmanMr.GlennNacionat9:11am.
eeting.Mr.Riverareportedonthefollowingtopics:A. oryevaluation.B. amYear2013- gramYear2012- ‐13carry- 12- ning.Thereisatotalof 3.7millionofProgramYear2013- ainingservices.The er50percentisforOne- tivities.Mr.Riverarespondedthattherewasa
fittedfromtrainingprogramsandwereenrolledinOn- ‐the- InvestmentBoard,One- ,themotioncarriedunanimously.Attachmentonfile.C. WIBPolicyDirectivePY- ‐2013- ‐A.Mr.PhilKandlreadtheWIBPolicyDirectivePY- ‐2013- ardmadeamotiontoapprovetheWIBPolicyDirectivePY- ‐2013- astsentenceofnumberfiveoftheWIBPolicyDirectivePY- ‐2013- carriedunanimously.D. tYouthServicesforsummerworkexperienceswas eyDirectActivityServiceswas 1,576,270.
tActYouthEmploymentProgramRequestforProposals.E. orceplans.Therewerethree(3)criticalcomponents: One- ‐StopOversightEvaluationTool. Annualreportfor2012- ‐2013 LocalUnifiedInvestmentPlanforYears2014- ndElizabethUnionCountyOne- ‐StopCareerCenters. - ‐July1,2012- enterstheOne- orcareerinmind.Non- .IndividualscanreturntotheOne- ‐Stopforadditionalservices. WIAClass- ompanywasthecontractorfortheOn- ‐the- ‐JobTrainingProgramforUnionCounty.One- Program. earepartners.IndividualsthathavegonetotheOne- eLearningLinkProgram.
dElizabethOne- illbeheldonOct.1from8- ,KelloggBuilding–RoomK- etingwasadjournedat10:08am.
UCWIBMEETING049(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDCOMMITTEE MEETING DATESYOUTH INVESTMENT COUNCILMargaret McMenamin, Union County College (Co-Chair)Peter Capodice, Union County Vocational Technical Schools (Co-Chair)Maryann Anderson, One-Stop, Housing AuthorityAnna Belin-Pyles, Plainfield Board of EducationPamela Capaci, Prevention LinksNoel Christmas, Utilities Workers Union of America, Local 601Philip Connelly, Kean UniversityCharles Gillon, Division of Social ServicesDaryl Hatchett, Youth Services CommissionLeila Hosseini, Division of Vocational Rehabilitation ServicesEileen Leahey, PSE&GKathleen Serafino, Office of the Union County Superintendent of SchoolsAnadir Liranzo, Omega Maintenance Corp.Meeting Dates:Wednesday January 22, 2014 at10:30amWednesday March 26, 2014 at10:30amWednesday May 14, 2014 at10:30amLocation:Union County College Kellogg BuildingBUSINESS & INDUSTRY COMMITTEEErich Peter, Union County Economic Development Corp. (Co-chair)John Perry, Council for Airport Opportunities (Co-Chair)Richard Capac, Leaf Group, LLCGary Allessio, Print TechJames Brady, The Savor Group, LLCJacques Howard, City of Plainfield, Dept. of Economic DevelopmentAnadir Liranzo, Omega Maintenance Corp.Kevin Lynott, AGL Resources, Elizabethtown GasGary Pfarr, International Brotherhood of Electrical Workers, Local 102Pamela Capaci, Prevention LinksStan Robinson, Jr., SHR MarketingMeeting Dates:FridayJanuary 17, 2014 at 9:00amLocation:Union County Economic Development CorporationADULT EDUCATION & LITERACY COMMITTEEMark Bocchieri, Verizon New Jersey (Co-Chair)Roberto Camacho, Investors Bank (Co-Chair)Kim McConnell, The McConnell Leadership Group, LLCJuan Carlos Dominguez, J.J.J. DistributorsGloria Durham, Genesis Healthcare SolutionsElizabeth Gloeggler, Union County Literacy Volunteers of AmericaJean Forstenhauser, Linden Adult SchoolJulio Sabater, Workforce AdvantageMarlene Loff, Union County College1
UCWIBMEETING050(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDCOMMITTEE MEETING DATESLyle Moseley, Elizabeth Board of EducationSyreeta McClain, Union County Vocational Technical SchoolsStephen Nacco, Union County CollegeMeeting Dates:WednesdayJanuary 08, 2014 at 9:00amWednesdayMarch 12, 2014 at 9:00amWednesdayMay 07, 2014 at 9:00amLocation:Union County College Kellogg BuildingONE-STOP COMMITTEEGlenn Nacion, Trinitas Regional Medical Center (Co-chair)Carlos Valdes, COMCAST (Co-Chair)Monica Chenault-Kilgore, The Chenault Group, Inc.Alberto Concalves, AZAD CompaniesEugenia Hamlett, Hamlett Management LLCSandy McLachlan, Phillips66Christopher Morreale, FedExNoel Christmas, Utilities Workers Union of America, Local 601James Brady, The Savor Group, LLCMeeting Dates:FridayDecember 13, 2013 at 1:00pmWednesday January 08, 2014 at10:30amWednesday March 12, 2014 at10:30 amWednesday May 07, 2014 at10:30 amLocation:Union County College Kellogg BuildingDISABILITIES ISSUES COMMITTEEDonna Dedinsky, Wakefern Foods Corp. (Co-Chair)Richard Capac, Leaf Group, LLC (Co-Chair)Elizabeth Bennett, Evergreen Partners, Inc.Frank Caragher, The ARC of Union CountyElaine Katz, Kessler FoundationFred Mangold, One-StopCharles Newman, Office of the DisabledMyrna Pinckney, Division of Vocational Rehabilitation ServicesStephanie Soules, One-StopCory Storch, Bridgeway Rehabilitation Services Inc, Bridgeway HousePat Dobson, Plainfield Workforce New Jersey OfficeMeeting Dates:Wednesday January 22, 2014 at 9:00amWednesday March 26, 2014 at 9:00amWednesday May 14, 2014 at 9:00amLocation:Union County College Kellogg Building2
UCWIBMEETING051(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCED SCORECARD: ONE-STOP PERFORMANCE gAccounts(ITAs)IndividualsProvidedClassSizeOccupa onalTrainingIndividualsProvidedOn- ‐the- nPost- ‐SecondaryEduca onWorkshopsNumberofIndividualsWai ngforTrainingAverageWaitTimeforOccupa IAdultLiteracyandCivicsEduca onConsor ceLearningLink0NumberofPar dCostperExitedPar uirementsPrepareOne- !#DIV/0!Y/NY/NY/NDISLOCATEDWORKERTOTAL 0 0#DIV/0!#DIV/0!Y/NY/NY/N ULTCreden al/DegreeAWainment(NumberofPar cipants)IncreaseinSkillLevels(NumberofPar cipants)Literacy&NumeracyGains(NumberofPar cipants)NumberofWLLPar UTHADULTJobPlacements(NumberofPar n on- ‐6months(NumberofPar cipants)AverageEarningsCUSTOMERSATISFACTIONONE- oyerSa sfac onSurveyed(%)JobseekerSa sfac #DIV/0!0000000
UCWIBMEETING052(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCED SCORECARD: ONE-STOP PERFORMANCE ACH
UCWIBMEETING053(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCE SCORECARD: ONE-STOP PERFORMANCE ACCOUNTABILITYPROPGRAMYEAR2O12Participant NameDate of Intake Date of Exit AOSOS Entry Date Date of EmploymentJob TitleTraining RelatedEmployment (Y/N)
UCWIBMEETING054(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCED SCORECARD: ONE-STOP PERFORMANCE cupa onalTrainingIndividualsProvidedOn- ‐the- nPost- ‐SecondaryEduca onWorkshopsNumberofIndividualsWai ngforTrainingAverageWaitTimeforOccupa IAdultLiteracyandCivicsEduca onConsor ceLearningLink0NumberofPar dCostperExitedPar uirementsPrepareOne- !#DIV/0!Y/NY/NY/NDISLOCATEDWORKERTOTAL 0 0#DIV/0!#DIV/0!Y/NY/NY/N ULTCreden al/DegreeAWainment(NumberofPar cipants)IncreaseinSkillLevels(NumberofPar cipants)Literacy&NumeracyGains(NumberofPar cipants)NumberofWLLPar UTHADULTJobPlacements(NumberofPar n on- ‐6months(NumberofPar cipants)AverageEarningsCUSTOMERSATISFACTIONONE- oyerSa sfac onSurveyed(%)JobseekerSa sfac #DIV/0!0000000
UCWIBMEETING055(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCED SCORECARD: ONE-STOP PERFORMANCE OUTREACH
UCWIBMEETING056(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCE SCORECARD: ONE-STOP PERFORMANCE ACCOUNTABILITYPROPGRAMYEAR2O13Participant NameDate of Intake Date of Exit AOSOS Entry Date Date of EmploymentJob TitleTraining RelatedEmployment (Y/N)
UCWIBMEETING057(11/15/13)UNION COUNTY WORKFORCE INVESTMENT BOARDBALANCED SCORECARD: ONE-STOP PERFORMANCE ACCOUNTABILITYWIA Common Performance MeasuresEntered EmploymentProgram Year 2012OutcomesPlanned Achieved PercentageWIA AdultWIA Dislocated WorkerWagner PeyserEmployment RetentionPlanned Achieved PercentageWIA AdultWIA Dislocated WorkerWagner PeyserAverage EarningsPlanned Achieved PercentageWIA AdultWIA Dislocated WorkerWagner PeyserWIA YouthPlanned Achieved PercentagePlacement in Employment or EducationAttainment of Degree or CertificateLiteracy and Numeracy GainsProgram Year 2013 (YTD)OutcomesPlanned Achieved PercentagePlanned Achieved PercentagePlanned Achieved PercentagePlanned Achieved Percentage
dAnalysisQuality andOperationalResultsCustomer Focusand SatisfactionWStrategicQualityPlanningManagementof ProcessQualityHumanResourceDevelopmentOverseeing One-StopsBA WIB Member’s Guide to Quality AssuranceWorkforce Board Development Series
UCWIBMEETING059(11/15/13)Cover graphic used with permission of the Minnesota Council for Quality
UCWIBMEETING060(11/15/13)IntroductionThis guidebook provides Workforce Investment Boards (WIBs) with a practical frameworkfor overseeing the performance of the one-stop career centers and other program operators that make up their local workforce development systems.The Workforce Investment Act (WIA) of 1998 gave local workforce boards far-reaching responsibility to ensure that employment and training programs in their communities operate ata high level of quality and satisfy the expectations and needs of their customers. In practice, thismeans that workforce boards will oversee the provision of services by many independent organizations, most of which have no direct reporting relationship to the board. In this situation, a board’s only means of assuring quality operations is to use its authority to “designate andcertify” the eligibility of agencies that wish to operate one-stop career centers, receive board-fundedtraining “vouchers” or provide specific training programs or other services under the aegis of theboard.This guide recommends using the well-known Malcolm Baldrige Quality Award Criteria to helpyour board perform the following tasks: judge the capacity and operating philosophy of potential one-stop center operators andservice providers; certify that these agencies meet minimum standards of quality set by the board; provide subsequent oversight and performance evaluation; encourage continuous improvement in program operations; and build mutually supportive relationships between the board and its service “suppliers.”This paper summarizes a longer, more technical publication, Performance Excellence in OneStop Career Center Operations—available from Department of Labor Regional Offices—which isdesigned for workforce board staff who carry out the day-to-day implementation tasks of careercenter certification and evaluation. It is one of a series of publications prepared by the NationalAssociation of Workforce Boards (NAWB) to provide guidance, technical assistance and adviceto the members and staffs of workforce investment boards on topics of importance to theirsuccessful governance of the nation’s new workforce development system. It was written byMr. Brian Tell under contract with NAWB.NAWB is a member of the Business Coalition for Workforce Development, a group of 35national business organizations helping employers set up effective training and employment systems under the federal Workforce Investment Act. The Coalition is funded by grants from theUS Department of Labor. Opinions stated in this document do not necessarily represent the official policy of USDOL.1
UCWIBMEETING061(11/15/13)Why Quality AssuranceIs ImportantQuality can be defined as those features which give something a degree of excellence or superiority. Quality assurance, then, can be defined as the strategies, plans, and decisionswhich we make in order to guarantee the continued characteristics of excellence or superiorityin our services and products. Quality assurance is important to workforce board members because: Quality assurance is an important part of the role of a workforce board under WIA. Aworkforce board’s central mission is to be the policy and oversight entity responsible fororganizing a comprehensive, community-wide response to the challenges of building ahighly skilled workforce. Compared with the role of the private industry councils (PICs),this is a significant shift. PICs provided employment and training services primarily usingfunds from one federal grant program, the Job Training Partnership Act. Their role wasprimarily managerial. By contrast, workforce boards are expected to stay out of direct service delivery altogether but to coordinate available
county of union workforce investment board of directors meeting union county college kellogg building, 5th floor 9:00a.m. friday, november 15, 2013 agenda i. call to order glenn nacion ii. open public meetings act gina tuesta iii. roll call gina tuesta
