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ADDITIONAL SERVICES6Contact your UPS Account Executive for more information about these additional services offered by UPS, their availability in each country, as well asother services subject to additional charges.UPS Trade DirectSMCustoms BrokerageUPS World EaseSMIntegrate, simplify and speed up cargo andsmall package deliveries to the United Stateswith UPS Trade Direct. The variety of UPS TradeDirect services provides a solution through asingle source that allows an acceleratedshipment movement to retail stores orcustomers’ doors.UPS provides customs brokerage services for allyour shipments. Some additional charges mayapply when complex brokerage services areinvolved.A contract service for companies shipping tomultiple consignees in one country. UPS WorldEase is a facilitator for the customs clearingprocess.Additionally, the length of time yourmerchandise takes to clear customs mayoriginate warehouse charges.Through an automated shipment preparationprocess, the paperwork is summarized, preparedand transferred with your shipments to UPS,which enables a single transaction for customsclearance of all your shipments. This guaranteedservice is offered for imports and exportsshipments processed using UPS WorldwideExpressSM, UPS Worldwide Express SaverSM andUPS Worldwide ExpeditedSM services.UPS Trade Direct provides consolidation ofinternational freight and individual packages forcustoms clearance processing; it transports bysea with Trade DirectSM Ocean or by air withUPS Trade DirectSM Air and then it separatesthem for final delivery through the UPS courierdelivery service or the Less-Than-Truckloadservice.UPS Trade Direct allows you to:Saturday DeliverySaturday Delivery service is available to theUnited States, Canada, Germany and the UnitedKingdom.Extended AreasDelivery service is offered to regions outside ofthe metropolitan areas. Reduce Time in Transit. Eliminate the need formultiple carriers, reducing handling costs,minimizing shipment errors.Address Correction Increase visibility. Shipments can be tracedworldwide along the supply chain, giving youthe highest visibility level, an enhancedcustomer service and more cost and forecastcontrol.UPS Exchange CollectSM Improve asset usage. Simplify shipmentprocesses and bypass distribution centers. UPSTrade Direct helps reduce inventory andwarehouse time for products. The need forexpensive warehousing costs is usuallyeliminated. Reduce time and costs. With a singleconsolidated invoice under one provider, costestimates, budget management andreconciliation require less time andpaperwork.Note: For more information about UPS Trade Directcontact your Account Executive or visit:www.ups-scs.com/tradedirect.Address correction service is convenientlyoffered.This service helps to reduce costs and eliminatethe common risks associated with internationalcommerce.UPS Exchange Collect allows delivery ofmerchandise to buyer only after all transactionshave taken place and all payments have beencompleted. This service is offered undercontract collaterally with UPS Capital. UPSprovides the transportation and customsbrokerage, while UPS Capital provides thetechnology infrastructure for the financialoperation.Multiple shipments are transported all togetherto the customs facilities, achieving a reductionin Time in Transit.SERVICESAdditional Services

TECHNOLOGY SERVICES7Technology ServicesUPS TradeAbilityTMUPS Billing Data and Billing Analysis ToolMy UPSUPS TradeAbility is a suite of tools that can helpyou turn international trade into a competitiveadvantage. As the requirements for yourinternational shipment increase, your companyneeds a liable source to help effectively managethe movement of goods across internationalborders in a more compliant, timely, and efficientmanner.Information about your shipment and invoicing issent electronically to you. In addition, UPS offersa tool that works with your billing data to quicklyproduce insightful reports that support yourbusiness processes. By offering a variety ofshipping expense summaries and subtotals,which can be arranged by your company's costcodes, by UPS service, shipping method, andmore, the tool makes reporting UPS shippinginformation fast and simple, without replacingthe usual paper invoice.Manage your shipments on the Web. You canaccess from your system, the widest variety ofshipping options in the industry. You only need anInternet access connection, a login ID for My UPSand a credit card or a UPS account number forbilling.Whether you need harmonized tariff codes ortotal cost estimates from origin to destination,they are available today with TradeAbility onups.com and through our Internet Servicestechnology.The following TradeAbility services are available: Harmonizer - Quickly and accurately identifyharmonized tariff codes for your products. Landed Cost - Estimate the landed cost ofinternational shipments, including applicableduties, fees, taxes, and transportation costs. Denied Party Screener - Use a single source tosearch for restricted trading parties orembargoed countries. Import Compliance - Verify compliance of yourimport shipments with country-specific traderegulations, procedures, tariffs, laws, andadministrative rulings. Export License Detector - Proactively identifyUnited States government export licensingrequirements and exceptions. Forms - Complete forms online or browse alibrary of PDF documents to assist you withexport and import shipments.Quantum View NotifySMQuantum View Notify provides proactive e-mailnotification of important shipment status updatesduring the transportation. This option is free-ofcharge and can be used with up to five emailaddresses so that you and your clients areinformed of the shipment status. Choose anycombination of the following alerts: Ship Notification confirms that UPS hasreceived information from the shipper regardingshipments. Exception Notification lets you know when andwhy a shipment will not meet its originalscheduled delivery date, and provides you witha rescheduled date of delivery. Delivery Notification confirms the delivery of ashipment.UPS Internet ShippingTMA fast and convenient way of shipping using theInternet without any extra software installationrequired.With UPS Internet Shipping you can: Ship from any computer with Internet access. Save time by printing your own shipping labels. Obtain complete shipment visibility from pickup to delivery.You only have to access www.ups.com, selectyour country, key in your user ID and password atthe beginning of the session.If you are a new user, you will be asked toregister, once registered, access My UPS, selectShipping on the tool bar to start immediatelyshipping and tracking online.Use the international tools offered to manageinternational commerce. Effectively manage themovement of goods across international bordersin a more compliant, timely, and efficientmanner. These tools help you obtain harmonizedtariff codes, landed cost estimates and up-to-datecompliance information.Obtain Proof of Delivery, import and store trackingnumbers so you don’t have to write them downrepeatedly. Verify delivery by receiving the digitalsignature image of the recipient through UPSSignature Tracking .UPS Online ToolsSix Tools you can integrate to your Website, freeof-charge:UPS Shipping – Incorporates the shipping processto all your company’s computers without addingsoftware or hardware.UPS Tracking – Let your clients track shipmentsfrom their website using their own referencenumber.UPS WorldShip Designed for Microsoft Windows , UPS WorldShipoffers a fast and convenient way to process highvolume shipments without delays or errors.UPS Signature Tracking – Track your packageand get the proof of delivery including the digitalsignature of the consignee.With WorldShip you can: Ship to more than 215 countries and territoriesworldwide. Send the shipment information automatically toUPS. Prepare commercial invoices, register allactivities and tracking results and print shippinglabels and documents for all UPS services. Send and receive e-mails with shippingnotification through Quantum View Notify .UPS Rates & Service Selection – Let your clientscompare and select the service that better suitsyour need and budget.UPS Time in Transit – Enables your customers tocompare the speeds of different UPS shippingservices.UPS U.S. Address Validation – Reduce shippingand billing errors by assuring the addresses in theUnited States given by your clients are accurate.SERVICESContact your UPS Account Executive for more information about these technology services offered by UPS and their availability in each country.

U P S PA C K A G I N G8UPS PackagingUPS offers a variety of packaging options for your international shipments.For more information about UPS packaging and their availability, please contact your local Customer Service Center.PackagingUseFeaturesDimensionsUPS Express EnvelopeInternational shipment ofletters, businesscorrespondence anddocuments.There is no weight limit or number of pagesthat can be included as long as the envelopecloses securely.9.5” x 12.5”(24.13 cm x 31.75 cm)The UPS Express Envelope may be used onlyfor documents with no commercial value.Flat, unbreakable items, suchas large reports or bulkydocuments.Rates are based on the total actual weight orthe total dimensional weight of all packagesin a shipment, whichever is greater, and therespective zone.12.75” x 16”(32.38 cm x 40.74 cm)UPS Express BoxA wide variety of merchandise.Rates are based on the total actual weight orthe total dimensional weight of all packagesin a shipment, whichever is greater, and therespective zone.18” x 13” x 3”(45.72 cm x 33.02 cm x 7.62 cm)UPS Express TubeLarger documents that shouldbe rolled instead of folded,such as blueprints, charts,maps, drawings and posters.Rates are based on the total actual weight orthe total dimensional weight of all packagesin a shipment, whichever is greater, and therespective zone.38” x 6” x 6”(96.52 cm x 15.24 cm x 15.24 cm)UPS 10KG Box and UPS 25KG Box Boxes with a convenient fixedrate for your internationalshipments for the followingservices:UPS Worldwide Express PlusSM,UPS Worldwide ExpressSM andUPS Worldwide Express SaverSM.If the shipment exceeds 10 kilograms (23pounds) or 25 kilograms (56 pounds), thepublished rate of the excess weight will beapplicable.10KG BOX16.5” x 13.25” x 10.75”(41.91 cm x 33.65 cm x 27.30 cm)25KG BOX19.375” x 17.375” x 14”(49.21 cm x 44.13 cm x 35.56 cm)PA C K A G I N GUPS Express Pak

H O W TO P R E PA R E Y O U R S H I P M E N T S9How to Prepare your ShipmentsPackaging GuidelinesThe following steps must be followed when packaging your shipments to ensure safe transportation of contents.UPS reserves the right to reject those packages that do not adhere to the minimum security and correct packaging guidelines.Extremely fragile or heavy objects require special packaging for safe shipment.Follow these steps for good packaging:Use a corrugated carton boxClose it securelyUse proper labelingUse a new box, big enough to include theprotective material for its contents. Make sure itis rigid and in excellent condition with nopunctures. It should be big enough to allowenough space for the protective material. To securely close the box, use a strong tape offive or more centimeters wide designedspecifically for packaging.For a timely and efficient delivery, please keepthese key points in mind when labeling thepackage: Always include the receiver’s postal codeswith the complete street address.Protect the contents Do not use masking tape or transparent scotchtape. Adhesive tapes do not provide resistanceand do not maintain packages firmly closed. Pack each article separately. Try to maintainfragile articles as separate as possible, awayfrom the corners and from the sides of the boxso as to reduce the possibility of breakage ordamage. Do not use string or paper over-wrap becauseit can get tangled or ripped in the automatedconveyor systems resulting in losses of addresslabels and/or contents. Use enough cushioning material to ensure thecontents do not easily move. Severalcentimeters of the cushioning material aroundthe contents should suffice. Always include the shipper's completeinformation.PROCEDURES An ample variety of materials can be used forprotection and cushioning like:Air-encapsulated plastic (bubble-pack), foamin place (a foam, sprayed into the box ormixed in packets, that expands and forms aprotective mold around contents), corrugatedboard dividing the contents and sturdypackaging paper or crumpled craft paper. For international shipments, always include acontact name, phone number and postal code.

H O W TO P R E PA R E Y O U R S H I P M E N T S10How to Prepare your Shipments (continued)Complete the UPS Air WaybillCustomers using UPS shipping systems like UPS WorldShip ,do not need to prepare a UPS Air Waybill because thesystem will generate it, as well as all required documentslike shipping labels, commercial invoice, etc. to processyour shipment. For more information about UPS’s shippingsystems, visit www.ups.com.Additionally, customers have the option of manuallypreparing the UPS waybill and shipping paperwork.Complete the International UPS Air Waybill with thefollowing information:1. Shipper’s information UPS account number Shipper’s identification number Shipper’s name Phone number (including area code) Company’s name and address(including postal code and country)3. Payment of charges Bill shipment charges Bill customs fees and taxes2. Receiver's information UPS account number Receiver's identification number Receiver's name Phone number (including area code) Company’s name and address(including postal code and country)4. Type of service6. Country of origin(place of manufacturing)7. Shipper’s signature anddate of shipment5. Shipment data Specify if shipping documents Number of packages in the shipment Real total weight (specify if Kg. or Lbs.) Dimensional weight Zone number Merchandise description Declared valueWhen you use a UPS Air Waybill for multiple-package shipments to the same recipient, only the lead package requires an Air Waybill.Each additional package must have an address label and a UPS Worldwide Services Tracking Label. Address labels and tracking labels shouldnot be placed on the package carrying the UPS Air Waybill.Follow these steps when preparing the labels:Tracking labelAddress label Create a label with theshipper’s and the receiver’scomplete information.(name, address andtelephone number) Affix the label to thepackage.Tel: 1 (609)-234-5678ShipperABC Company200 Main StreetMorristown, NJ 07960USATel: (11) 5688-3344ReceiverDora BragaSeguros & Cia.Rua Central #118São Paulo, SP 04610 - Brasil Write in your UPS accountnumber. Write in the package weightand the number of packagesincluded in the shipment(example: 2 of 3, etc.). Affix the label to the package. Take out the part of the labeltitled Shipper’s Receipt andkeep it.PROCEDURESMultiple-Package Shipment

H O W TO P R E PA R E Y O U R S H I P M E N T S11How to Prepare your Shipments (continued)Complete the Commercial InvoiceTo meet customs’ requirements in the shipment clearing process, include a commercial invoice along with the UPS Air Waybill.Prepare an original and four copies of the invoice.Include the following information in the invoice, in English, in order to avoid delays in the customs process.It is important to include the UPS Waybill number.1. Shipper’s information Name and address of the company(including the postal code and country) Shipper’s name Phone number(including area code)8. Country of origin ofmanufactured product2. Date of the invoice11. Reason for export(for example: Sale or Samples)3. Receiver’s information Name and address of the company(including the postal code and country) Receiver’s name Phone number(including area code)4. Number of invoice and purchase order(if applicable)6. Number of units of each article7. Complete description of each article List each item Including its material (for example: Shirts100% cotton) Avoid general terms like “parts”, “paper”,“printed material", etc. For customs purposes, include the tariff,if possible10. Total value of each article in US dollars12. Partial value of the shipmentin US dollars(without freight)13. Conditions of sale(For example: Prepaid)14. Number of packages in shipment15. Gross weight of the shipmentSpecify if it is in kilograms or in pounds16. Shipment charges17. Declared value in US dollars18. Total value of the shipmentin US dollars(including the monetary unit)19. Shipper’s signatureand date of shipmentPROCEDURES5. Buyer’s information(If different from consignee) Name and address of the company(including the postal code and country) Buyer’s name Phone number(including area code)9. Unitary value of each article in US dollars

ADDITIONAL INFORMATION12Additional InformationFor Exports and ImportsWeight and Size LimitsHazardous MaterialsDeclared Value There is no weight limit for the UPS ExpressEnvelope.It is the shipper’s responsibility to comply withcurrent government regulations or lawsapplicable in each country, to verify theshipment does not contain hazardous materialsthat are prohibited for air transportation andfor completeness and accuracy of shipmentdocumentation. All international shipments aresubject to inspection and their delivery mightbe delayed by customs officials or othergovernment institutions.A shipment is automatically protected againstloss or damage up to US 100 per shipment. There is no total weight limit for a shipmentor the number of packages that can beincluded in a shipment. Each UPS ExpressEnvelope, UPS 10KG Box and UPS 25KGBox is considered an individual shipmentand can not be part of a multiple shipment. The maximum size per package is 130inches (330 centimeters) in length andwidth combined. The maximum length per package is 107inches (270 centimeters). UPS accepts packages for door-to-doortransportation of up to 150 pounds (70kilograms) for the following services: UPSWorldwide ExpressSM, UPS Worldwide ExpressSaverSM and U

With UPS Broker of Choice, you select your own Customs broker while utilizing UPS international delivery services. Choose from UPS Broker of Choice OnSite or UPS Broker of Choice OffSite services. Please contact your UPS Account Executive or your local UPS Office for service availability information in your country. New Services (continued)