WIXLIB

TEHD R EU NDNYOR SE AOFCI NA RG

T

For hundreds of years, the native Seneca people have calledour home in the Finger Lakes Genundawga—the Chosen Spot.HF.F. Thompson Hospital was founded in the City of Canandaiguain 1904, largely through the benevolent efforts of Mary ClarkThompson. One hundred years later, Thompson Health hasbecome the chosen spot for health care for thousands of arearesidents. We invite you to discover how Thompson Health hasevolved in this past century from a small, local hospital intoa nationally renowned, leading-edge health-care organizationdedicated to the well-being of our community — and yours.

1904TH297 people received services from F.F. ThompsonHospital during its first year of operation.In 2003, Thompson Health provided excellencein health and healing to thousands of people inthe Finger Lakes Region.

Mary ClarkThompson (1835-1923)known as “Lady Bountiful”to all those who lived inthe Canandaigua area, gavegenerously throughout herlife to enhance the lives ofthose who lived andworked in her community.Her greatest gift may havebeen the creation of theF.F. Thompson Hospitalat its original Main Streetlocation. Mrs. Thompsonbuilt the 32-bed hospitalin memory of her husband,Frederick Ferris Thompson,and dedicated it tothe community onJune 14, 1904.In September of that sameyear, the F.F. ThompsonHospital began acceptingpatients with six membersof the medical staff and17 employees.

1906THThe first County Laboratory in the United Stateswas opened at F.F. Thompson Hospital in the fallwith generous funding from Mary Clark Thompson.

In 1906, Dr. H.I.Davenport assumed thetitle of “Bacteriologist”and managed the lab onan annual budget of 1,500.Today, Thompson’s LaboratoryServices are made up ofmore than 45 experttechnicians and technologistswho provide a variety ofservices to hundreds ofpeople each day.Excellence in Microbiology,Chemistry, Pathology,Hematology and Phlebotomyservices are providedunder the leadership ofKirk Heriot, M.D., Ph.D.This dedicated team hasbeen honored for excellencenumerous times. They havereceived many deficiencyfree inspections fromNew York State and fromthe Joint Commission onAccreditation of HealthcareOrganizations (JCAHO).

1922THThe first Maternity Annex was added to the MainStreet hospital where patients paid around 7 fora one-week stay.Today, Thompson’s skilled maternity team deliversmore than 730 babies each year.

The original MaternityAnnex provided the firstseparate ward for birthingaway from other patients.This project also representsthe first time members of thecommunity helped to funda hospital building project.Mrs. Thompson donatedthe majority of the fundingand the Annex was namedthe Abigail Clark WilliamsPavilion in memory ofMary Clark’s sister.Today, expectant mothersare offered educationalprenatal classes, post-partumassistance with feedingand new mom classes atThompson’s BirthingCenter. Moms-to-be deliverin private, state-of-the-artlabor, delivery, recoveryand post-partum roomsdesigned with all thecomforts of home.

1971THUnder the co-chairmanship of Richard Hawks, Sr., andRobert Hoekelman, M.D., the community contributed 800,000 towards the funds needed for a larger hospitalfacility as part of the 1971 capital campaign, “PeopleHelping People.”In 2003, Richard Hawks, Jr. and Richard Cutri,co-chaired the “Advancing Excellence” capital campaignthat raised more than 10 million for construction andrenovation of the existing facility on Parrish Street.

With occupancyrates exceeding 100% at theMain Street hospital, thenew F.F. Thompson Hospitalwas built on a 31-acre siteon Parrish Street underthe direction of hospitalpresident, Anthony Raguso.The new facility openedin July 1971.The 101-bed facility doubledthe number of patient bedsat the Main Street hospitaland housed a new EmergencyDepartment, X-RayDepartment, additionaloperating rooms, an IntensiveCare Unit and expandedLaboratory Services.To further serve growingcommunity health careneeds, the 68-bedThompson Nursing Homewas constructed adjacentto the hospital and openedin the fall of 1971.

1979THIn the very early years, Thompson relied solelyon nurses to run the hospital’s EmergencyDepartment. Primary Care Physicians were onlyavailable on an on-call basis and covered thedepartment on a rotating schedule. With annualpatient volumes increasing each year, a part-timeEmergency Physician was hired.

At the Main Streethospital, nurses often rodeto emergency calls inambulances and back tothe hospital with patients.Thompson’s EmergencyDepartment grew in sizeand staffing as demandincreased. In the early1980s, Thompson hired itsfirst full-time EmergencyRoom physicians.Today, the HawksEmergency Departmentprovides services to morethan 23,000 people eachyear with eight full-timespecialized physiciansunder the direction ofSandra Eckhert, M.D.,and provides excellence inemergency health careservices round-the-clock,seven days a week.

1989TH1989 was the first full year of operation for theF.F. Thompson Health System, Inc. whichencompassed the hospital, charitable foundation,nursing home and properties management.In November, “The Brighter Day” Adult DayHealth Care Program moved to 3170 West Street,making it the first off-site adult day center inNew York State.

The transition froma hospital to a corporationallowed Thompson tobroaden the scope of servicesoffered to the community.The Brighter Day programprovides medical care andsupervision, as well associal and recreationalactivities, for the elderlyor functionally impairedduring daytime hours.Today, the program is locatedat the old CanandaiguaAcademy on the corner ofMain Street and Fort HillAvenue with programs andservices that assist up to 30participants at one time.Marking its 85th Anniversary,the F.F. Thompson HospitalGuild kicked off the “NewEra of Excellence Campaign”by pledging a 75,000 gifttoward the project.

1990THIn August, the Thompson Medical Center opened itsdoors in Farmington to meet the growing populationand health care needs of people in the surroundingareas. Thompson’s first off-campus facility deliveredhealth-care services directly to the communityresidents who needed them.

Housed in the newfacility was the Alton B.Corbit Immediate CareCenter, Thompson’sOccupational MedicineProgram named HealthWorks,a Thompson satellitelaboratory, and physicianoffices. The Immediate CareCenter was initially openseven days a week to treatminor illnesses and injuries,as well as much neededprimary-care physicianreferral services.In the early ’90s, Thompson’sAmbulatory Unit wasrenovated to accommodateincreasing out-patientvolumes. By 1990, 64% ofThompson’s surgeries werebeing performed on anout-patient basis comparedto 20% in 1985.In 1990, the MaternityDepartment team deliveredmore than 500 babies.

1991THExceeding its 2.5 million campaign goal by morethan 500,000, the “New Era of Excellence” capitalcampaign helped fund the renovation and two-story,19,000 square-foot addition to F.F. Thompson Hospital.Marvin Sands, Arthur Hamlin, James Doran andRichard Hawks, Jr., chaired the campaign.

Thompson’s new additionincluded the newly expandedHawks Emergency Department,named in memory of RichardH. Hawks, Sr.A coordinated AmbulatoryProcedures Unit and SameDay Surgery area were added,and the Radiology Departmentcreated space to house a Computed Tomography Scanner inthe hospital. Five RehabilitationServices were coordinatedunder one department anda state-of-the-art therapy gym,whirlpool, equipment andtreatment rooms were added.Most impressively, membersof Thompson’s surgical team,led by Brendan Brady, M.D.,performed the area’s firstone-day laparoscopic gallbladder surgery. The area’s firstcataract surgery requiring nostitches was performed atThompson by OpthamologistKarl Marchenese, M.D.

1992THTo meet the diverse needs of a growing community,Thompson added many health-related services toadvance its integrated health-care deliverysystem philosophy.1992 was also the year Thompson’s first mascot,“The Thompson Bear” was born.

Thompson offered thefirst locally managed, low-cost,high-quality health insuranceproduct to the community,The Finger Lakes HealthPlan. The Finger LakesCommunity Care Network(FLCCN), Thompson’sphysicians and Blue Crossand Blue Shield of Rochesterworked in partnership to makethe health plan a reality.Short Term Stay or respitecare was added to the SeniorCare Services care line ofThompson Nursing Home.The Sleep Disorders Centerof the Finger Lakes openedoffering diagnostic testingservices in two sleep labs atF.F. Thompson Hospital.

1995THThompson’s new services and programs focused onwellness, health and healing. F.F. Thompson HealthSystem, Inc. added Ontario County Advanced LifeSupport, Inc. (OCALS) as its sixth corporation.Thompson Nursing Home opened its newest 40-bedAvenue named “The Gardens,” and Thompson’sfirst hospital-based physician’s office practice openedin Honeoye.

Thompson NursingHome grew to a 188-bedfacility, while The Gardensprovided unique specializedcare to residents withAlzheimer/dementia-typeillnesses. An open house andribbon cutting featured NewYork State’s Lt. Governor,Elizabeth McCaughey.Today, Thompson alsoprovides Family Practiceservices in Bloomfield, Lima,Shortsville and Victor.OCALS, a 24-hour mobileparamedic response program,began with two paramedic“fly” cars, and both paidand volunteer medics. In1997, they won the New YorkState EMS Agency of theYear award.A Pain Management Program,The Wellness Center andSpiritual Care Services wereadded in 1995.

1999THDedicated volunteers donated more than 25,000hours of invaluable service to Thompson.William and Margaret “Peg” Rayburn made thefirst 1 million dollar gift in Thompson’s historyto help develop Ferris Hills at West Lake.

Under the direction ofJohn Miller, Chair of theBoard of Directors, F.F.Thompson Health System,Inc. assumed the name andcorporate identity ThompsonHealth. The new name andstar logo representingexcellence were unveiled atthe annual meeting in April.The F.F. Thompson Guildmade a major contribution todevelop the Guild Garden atthe hospital’s front entrance.New York State GovernorGeorge E. Pataki came toSonnenberg Gardens in 1999to present the Empire StateAdvantage Excellence atWork Program’s “GoldCertification” to Linda M.Janczak, President/CEO ofThompson Health, and otherhealth system and localrepresentatives.

2000THMarvin Sands was Chairman of the Board ofThompson Health for more than 30 years.He gave tirelessly of himself and his resources toThompson and the community he loved. In 1997,he was named Trustee of the Year by the HealthcareAssociation of New York State. The Sands CancerCenter was dedicated in his family’s name in 2000.

The Sands Cancer Centeropened, bringing the latest incancer treatment to thepeople of the Finger Lakes.The Center draws on three ofthe region’s most distinguishedhealth care organizations towork together to provideA Full Circle of Caringin a comfortable, localenvironment.Thompson’s Integrated Complementary Medicine Programprovides a wide range oftreatments and therapies thatwork in conjunction withconventional medicine.Mind/body interventionssuch as guided imagery,relaxation and stress reduction,bioelectronics, herbal medicine,massage therapy, musictherapy, acupuncture, aromatherapy and biofeedback areamong the options availableto patients and familymembers coping with cancer.

2001THFerris Hills at West Lake, the three-story senior livingcommunity overlooking Canandaigua Lake, held its GrandOpening Celebration on July 28. More than 250 membersof the community came to see the facility that would be thenew home for hundreds of area seniors in need of qualityIndependent or Enriched Living programs and services.