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2012 NFPA ANNUAL CONVENTIONSeptember 27 – 30, 2012Anchorage, AlaskaStrategic Planning Committee Presentation
Special Thanks SPC Members Joyce S. Kent, RP (Region I)Viriginia “Gini” Bergstrom, RP (Region II)Barbara H. Peppersack (Region II)Lori Wagner, RP (Region III)Becky Kerstetter (Region III)Maryanne Ebner (Region IV)Babette Pace (Region IV)Rebecca Young, PA C.P. (Region IV)Melanie A. Catineault (Region V)Laurie S. Noyes, RP (Region V)Lisa Voorvaart (Region V)Dana Murphy-Love, CAE (Managing Director)Debra Hindin-King (Chair)Georgette M. Lovelace, RP (Board Advisor)
The Strategic Plan A fluid business plan Requiring commitment,review and evaluation NFPA Board NFPA Delegates NFPA Members
Mission StatementThe National Federation of ParalegalAssociations, Inc. promotes a globalpresence for the paralegal professionand leadership in the legal community.
Core PurposeTo advance the paralegal profession
Core ValuesResponsive to member needs: Committed to honesty and integrity Supports unity within the profession Provides visionary leadership Open to the exchange of ideas Practices transparency Embraces diversity Dedicated to lifelong learning Committed to our Code of Ethics
Goals - FinancialAchieve financial securityAccomplishments – 2011/2012 Established financial stability and created a plan Increased non-dues revenue and decreasedexpenses Board submitted “reality lists” for 2013 proposedbudget in 2012
Goals - ExcellenceAchieve individual excellence in theparalegal profession and continue tohave NFPA as the “Leader of theParalegal Profession ”
Goals - RegulationRegulation standards for the paralegalprofession are achieved through theadvocacy efforts of NFPAAccomplishments – 2011/2012 Review of historical resolutions on regulation Awareness of regulation efforts through strategicalliances Rollout of PCCE exam and recognition of thosewho passed it Continued marketing of PACE exam andrecognition of those who passed it Successful Joint Conference Leadership/Regulationin 2011/2012
Goals - CommunicationThe organization is more transparent through the freeflow of information between NFPA leadership, localassociation leadership and the membershipAccomplishments – 2011/2012 Member feedback through interactive discussionsfacilitated by Region Directors Facebook and LinkedIn sites for NFPA continue tobe a popular tool for the exchange of information NFPA e-Newsletter regularly published Transparent communications between memberassociations and NFPA Headquarters related toinquiries
Goals - MembershipAchieve a larger, more inclusive membershipAccomplishments – 2011/2012 Increased access to technological resources Explored opportunities to reach individual members Pursued more international association members(London and Scotland) Articles about opportunities for paralegal studentmembers published in the National ParalegalReporter Article about military paralegal members published inthe National Paralegal Reporter
Other Accomplishments National Paralegal Reporter articles Updated Web references – Website received afacelift! Resources for member associations available onWebsite related to development of a Strategic Plan Successful regional meetings (kudos to the RDs!) Terrific 2011 NFPA Annual Convention inBloomington, Minnesota
Other Accomplishments NFPA remained solvent in a difficult but challenging economyMember benefits continue to be sought after andoffered to members, e.g., insurance, products, travel14 Education session from NFPA 2011 Conventionavailable on-lineCLE calendar easily accessible on NFPA WebsitehomepageVisibility and listing of NFPA Corporate Partners onNFPA Website homepageFAPP (Foundation for the Advancement of theParalegal Profession ) grant awarded to NFPA
How We Got Here Member survey – 50% more respondents in2011 than in 2010! 5-year review and evaluation (due in 2013) Annual Planning session – NFPA 2012 WinterBoard Meeting devoted to discussion ofStrategic Plan and fine tuning Action Plan SPC Committee held conference calls in2011/2012
Member survey responses ‐ increasing!6005004003002001000200920102011
2011 NFPA Membership Survey:the Results Are In! 50% increase of respondents to 2011 NFPAMembership Survey (557 respondents – some didnot respond to all questions) 79% of respondents agreed NFPA providedresources they expected from a professionalorganization 71% of respondents provided ideas of what NFPAdid well in 2011 22% of respondents provided opinions of whatthey look for in a professional organization
Next Steps Commit – it is everyone’s job to maintain NFPA Board NFPA Coordinators NFPA Delegates NFPA Members Annual planning session – priority for NFPAstakeholders (held during Winter Board Meeting) Regular review and updates – absolutely necessary!
NFPA Membership Survey What did NFPA do well in 2011 (Question #1)? Annual Convention in MinneapolisNational Paralegal Reporter NFPA e-newsletter and frequent email blastsCLEsImplementation of PCCE examUpdates to NFPA WebsiteLinkedIn and Facebook social media sites beingused more by members Current case law and legislation summaries Productive and useful time spent at RegionMeetings
NFPA Membership Survey What did NFPA do well in 2011 (cont’d Question #1)? Negative comments: National Paralegal Reporter graphics andformat need a facelift Provide more on-line CLEs at a discount to NFPAmembers and more for seasoned paralegals Update member benefits on Website Primary and secondary representatives need toshare information with local association members Need more information on paralegal careerdevelopment (due to challenging economy!)
NFPA Membership Survey Did NFPA provide the resources you need from aprofessional organization in 2011? (Question #2) Yes - 79% No - 21% 22% of the total respondents (557) provided suggestions: 29% responded in the affirmative - National ParalegalReporter and on-line CLEs were important 26% responded the Website needed to be updatedincluding member benefits 26% responded membership dues cost too much 45% stated they were new members; many of themsuggested more resources are needed for seekingparalegal employment due to the stressed economy
Did NFPA provide the resources you needfrom a professional organization in 2011?100%80%60%40%20%0%YesNo
NFPA Membership Survey What could NFPA have done better in 2011?(Question #3) Website links need to be current and activity/event calendarneeds to be current – CHECK OUT NEW WEBSITE Strengthen strategic alliance with NALA Provide more member benefits and discounts for NFPA andlocal association members for on-line CLEs Support of local association educational seminars Quicker approval for CLEs hosted by local associations Conduct a salary and benefit survey
What could NFPA have done better in2011?100806040200
NFPA Membership Survey What should NFPA’s top priorities be in 2012?(Question #4) Assistance with membership retention for localassociations Additional resources on the Website related to paralegalemployment opportunities Promote PCCE , PACE and membership in NFPA More recognition of NFPA by State Bar Associations Continued NFPA Board transparency with membership Availability of CLEs and Webinars – discount/free to NFPAmembers Update NFPA Website – more current and user-friendly –CHECK OUT NEW WEBSITE!
NFPA Membership Survey What should NFPA’s top priorities be in 2012?(cont’d Question #4) Marketing NFPA certifications to employersIncrease paralegal professionalismAssist displaced paralegals seeking employmentMonthly email blasts from NFPAAssistance by NFPA for local associationsDevelop a national mentoring vehicle for paralegalsImprove the financial condition of NFPAStrengthen partnership between NFPA and strategicalliance partners
NFPA Membership Survey What do you look for in a professional organization?(Question #5) ing the needs of the membership
NFPA Membership Survey What do you look for in a professional organization?(cont’d Question #5) Assistance with membership retention for localassociations Additional resources on the Website related to paralegalemployment opportunities Networking opportunities Educational opportunities, e.g., CLEs, Webinars, liveseminars, workshops Professional growth Job bank/resources National exposure/legislation
NFPA Membership Survey What is the most important NFPA benefit to you?(Question #6) NetworkingNational Paralegal Reporter NFPA WebsiteCLEs – on-lineLocal association membershipPromoting the paralegal profession
NFPA Membership Survey How frequently do you access NFPA’sWebsite? (Question #7) Daily – 1%Weekly – 14%Monthly – 42%Yearly – 19%Not at all – 24%
NFPA Membership Survey Are you a member of a local paralegalassociation? (Question #8) Yes – 96% No – 4% Region I – 6.4%Region II – 36.7%Region III – 17.8%Region IV – 19.5%Region V – 17.2%N/A – 2.4%
Which region is your local on I Region II Region III Region IV Region VN/A
NFPA Membership Survey Do you read your local association’s newsletter ?(Question #9) Yes – 89% No – 11% - State reasons: Local association does not have a newsletter Newsletter only available on-line and not in paper On-line difficult to read due to format Need link to on-line newsletter – easier to access Newsletter not published on a regular basis
Do you read your local association'snewsletter?100%80%60%40%20%0%YesNo
NFPA Membership Survey Are you a Board Member, coordinator orcommittee chairperson of NFPA or your localassociation? (Question #10) Yes – 28% No – 72%
Are you a board member, coordinator, orcommittee chairperson of NFPA or yourlocal association?80%60%40%20%0%YesNo
NFPA Membership Survey Are you a non-member responding to the survey?(Question #12) Yes – 3% No – 97% (CONGRATS AND THANKS FORRESPONDING TO THE SURVEY – YOUR VOICE DOESCOUNT AND THE NFPA LEADERSHIP IS LISTENING TOYOU!)
DRUM ROLL PLEASE!! 2012 NFPA SURVEYQUESTIONS .
2012 NFPA Membership Survey1. What did NFPA do well in 2011?2. Did NFPA provide the resources youneed from a professional organization in2011?3. What could NFPA have done better in2011?4. What should NFPA’s top priority be for2012?
2012 NFPA Membership Survey5. What do you look for in a professionalorganization?6. What is the most important NFPA memberbenefit to you?7. Have you had an opportunity to accessNFPA’s new Website? What is your overallimpression?8. Have you received timely informationabout NFPA either from local boardmembers, National Paralegal Reporter ,eBlasts, eNewsletter or Website?
2012 NFPA Membership Survey9. Have you attended a NFPA CLE event,e.g. live, on-line, NFPA Convention, JointConference or Region Meeting?10. Have you reviewed in the past 2 yearsyour local association and/or NFPA’s policiesand procedures?11. Why did you join your localassociation/NFPA?A few more questions will appear at the endof the survey.
NFPA Board 2012 PrioritiesBased on Survey Leadership training for local associations’ leaders and members – Regional Meetings, AnnualConvention, on-line materialsNational Paralegal Reporter - updated graphics,articles for corporate paralegals, e-discovery,alternative careers for paralegalsAdditional resources offered by NFPA foremployment opportunitiesSupport the 2012 membership drive challenge –“Member Get a Member Program”Strongly market PACE and PCCE examinations
NFPA Board 2012 PrioritiesBased on Survey (cont’d) Encourage every local association to have a newsletter/bulletin for membersMonthly email blasts from NFPAMember benefits updated on NFPA Website and inNational Paralegal Reporter NFPA Board transparency with entire membershipUpdate NFPA policies and procedures manual asnecessaryContinue to be the “Leader of the ParalegalProfession ”
CONCLUSION YOU all are the future success of NFPA and theparalegal profession NFPA has made many advancements during the pastyears affecting the paralegal profession because ofYOU The NFPA Leadership is counting on YOURcontinued support, enthusiasm and commitment
THANK YOU!!
27.09.2012 · 2012 NFPA ANNUAL CONVENTION September 27 – 30, 2012 Anchorage, Alaska Strategic Planning Committee Presentation. Special Thanks SPC Members Joyce S. Kent, RP (Region I) Viriginia “Gini” Bergstrom, RP (Region II) Barbara H. Peppersack (Region II) Lori Wagner, RP (Region III) Becky Kerstetter (Region III) Maryanne Ebner (Region IV) Babette Pace (Region IV)
