Gartner IT Infrastructure, Operations & Data Center Summit 2015

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EARLY-BIRDDISCOUNTSave 6,500 by13 MarchGartnerIT Infrastructure,Operations & Data CenterSummit 201511 – 12 May Mumbai, India gartner.com/in/datacenterLeading I&O: Delivering New Levelsof Innovation and ProductivityTOPICS BEING ADDRESSED Aligning costs related to business value Developing cloud and mobile strategies Data center modernization and consolidation I&O security, risk, and continuity Improving the quality of IT services

Leading I&O: DeliveringNew Levels of Innovationand Productivity“Infrastructure and Data Center” emerged again among the Top 5 priorities in the 2015 CIO survey inIndia. Business and IT leaders expect data centers to support the growing demands of digitalbusiness. As the current state of I&O change grows stronger, IT leaders must act quickly to take chargeand lead data center transformation — or risk being left behind. Gartner India Infrastructure Operationand Data Center Summit 2015, will help I&O decision-makers successfully balance the need to reliablydeliver IT services and simultaneously drive innovation. With a renewed focus on people, processes,technology and culture, attendees will learn how to select and prioritize I&O initiatives, manageongoing volatility, and elevate their own strategic leadership in the digital enterprise of the future.Naveen MishraResearch Director,GartnerIndian IT infrastructureis poised to be theUS 2.35 billion marketby 2017.Karthik CariappaDirector, Program Management,Gartner Events2Gartner IT Infrastructure, Operations & Data Center Summit 2015

What’s new for 2015By 2020, at leasttwo-thirds of largeIndian enterprises willestablish an IoT centerof excellence to driveadoption of efficiencycentric technologiesand applications. Digital Business — how to implement I&O and cloud automation to deliver bimodal capabilities Cost Optimization — actions for analyzing I&O cost opportunities, contract negotiationand optimization of network design and sourcing Culture and people — making people and process investments for service improvement Leadership — how does an I&O leader build an I&O vision, strategy andgovernance framework I&O Security — How to protect corporate data and managing BYOD and mobilitysecurely, within the bigger context of the digital enterpriseKey benefits of attendingThe Summit will help attendees learn: How to implement I&O automation to deliver bi-modal capabilities? How should IT operations transform their people and processes to improve businessagility and effectiveness? How should I&O leaders evaluate emerging technologies and assess whether they willbenefit the organization? How will cloud computing, big data and mobility influence I&O business models andinvestment priorities? Manage storage growth: Rethink how information is stored, accessed and consumed Optimize data delivery quality without increasing costs How does an I&O leader build an I&O vision, strategy and governance framework? How are emerging philosophies such as DevOps changing the IT operationsmanagement environment?Who should attend?Senior business and ITprofessionals including: Application Management Business Continuity andDisaster Recovery Capacity Planning Communications/Networking Data Center Management Enterprise and IT Architecture Facilities Management Which vendors will play leading roles in the evolution of IT infrastructure? IT Infrastructure Attract, develop and retain I&O talent at every level IT Operations Prepare for the impacts of “mobile first” and web-scale IT Mobility Management Better evaluate the hype of “software defined” solutions Quality Management Service Management Storage ManagementTable of contentVisit gartner.com/in/datacenter for updates and to register!4Keynotes5Meet the analysts6Plan your experience8Agenda at a glance10Solution Showcase11Registration and pricing3

KeynotesGartner keynotesGartner Opening Keynote: Non Stop IT Delivering the Integrated Data CenterEmerging trends in the use of data centers, integrating cloud like services, and theincreased need to deliver IT services continuously, worldwide, at minimal risk is driving anew model of data center strategies. These can include the use of on-premise, hosting,collocation, cloud services and hyper-connected facilities to deliver non-stop IT forthe business.Rakesh KumarResearch VPDavid WillisVP DistinguishedAnalystNaveen MishraResearch DirectorPartha IyengarVP DistinguishedAnalystGartner Closing Keynote: Bi-Modal IT and it’s Impact on I&OThe advent of mobile and cloud computing have many I&O executives being challengedas to why they cannot run their operations like Apple, Amazon or Google, why they areslow to respond to the needs of the business and why can’t they just move everythingthey do to the public cloud. Yet at the same time they are entrusted with the missioncritical workloads that are the lifeblood of their organizations. This presentation will showattendees how to find the right balance supporting the legacy environment yet also beingfully agile to support the business on new initiatives.“ Overall, a very useful and productive event.Analysts were spot on, and the format was alsovery good. Would look forward to implementingsome of the intentions from this.”I&O Manager, Bajaj Auto LtdAdvisory board members4Kadhiresan KanniyappanDirector,FMR IndiaViresh ShahIT Country Head,Dana Holding CorporationRajesh SabooHead – IT Services,Future GroupDevdatta RoySenior Vice President,IT Infrastructure & Networking,TataManoj PradhanAssistant General Manager – IT,Pernod Ricard IndiaGartner IT Infrastructure, Operations & Data Center Summit 2015

Meet the analystsEngage with our team of Gartner analysts through track presentations, complimentary one-on-one meetings, analyst-facilitatedworkshops, roundtables and more.Tapati BandopadhyayPrincipal Research Analyst ITIL and process improvement Infrastructure and operations leaders Data center modernization and consolidationMilind GovekarManaging VP Cloud computing it cost optimization VirtualizationRakesh KumarResearch VP Data center modernization and consolidation it cost optimization it strategic planningNaveen MishraResearch Director Data center modernization and consolidation Virtualization Market and competitive intelligence managementGuriq SedhaResearch Director IT procurement Strategic sourcing Vendor managementGary SpivakResearch Director Infrastructure and operations leaders Vendor management Business value of ITAndy ButlerVP Distinguished Analyst Data center modernization and consolidation Virtualization Infrastructure and operations leadersRick GreenwaldResearch Director Big data Cloud computingBiswajeet MahapatraResearch Director ITIL and process improvement Cloud computing Business value of ITAman MunglaniResearch Director Data center modernization and consolidation Cloud computing New market opportunitiesNaresh SinghPrincipal Research Analyst Data center modernization and consolidation Virtualization Product strategyVishal TripathiPrincipal Research Analyst Business value of IT Application development Go-to-market planningVisit gartner.com/in/datacenter for updates and to register!John GirardVP Distinguished Analyst Mobile enterprise strategy Information security technology and services Identity and access management Negotiating software contractsPartha IyengarVP Distinguished Analyst It strategic planning Business value of it Competitive advantage and business transformationDD MishraResearch Director Outsourcing deals Sourcing and vendor relationships leaders Vendor management Outsourcing competenciesTom ScholtzVP and Gartner Fellow Information security program management Business continuity management Information security technology and servicesSanil SolankiResearch Director IT cost optimization Business value of IT IT budgetingDavid WillisVP Distinguished Analyst Mobile enterprise strategy Unified communications and collaboration Communications infrastructure modernization5

Plan your experienceAgenda tracksA: Driving Innovation by Implementing Cloud and Web-scale ITThe cloud is fast becoming part of the fabric of IT, but people, process and businessmanagement remain significant impediments to full exploitation. While there has beentremendous focus on private cloud implementations, there has also been a significantamount of “cloudwashing” that undercuts how much incremental benefit is beingachieved and how best ot achieve it. Hybrid cloud remains an elusive goal for manyorganizations. As a consequence, the complexity, risk and confusion over what kindof cloud deployment and how best to proceed remain daunting issues for many datacenter teams. This track will look at the future of cloud computing and specificallyhow to address the challenges in cloud management and how organizations canrealize the most from the cloud in all its forms.B: Ensuring Your Data Center Infrastructure Reflects Todays Realities andTomorrow’s ChallengesReRequirements for data center infrastructure have evolved rapidly during the pastfive years after a period of architectural stability that lasted for over a decade and ahalf. How can organizations make the right business decisions to evolve their existinginfrastructure without impacting the day to day operational needs of the business?This track will help users plan and implement server, storage and networkinginvestments that will evolve their current infrastructure, whilst embracing short /medium term opportunities that set the stage for future innovation.Customizeyour agendaGartner Events NavigatorGartner Events Navigator helps youorganize, view and custom-create anagenda based on: Date and time Track Analyst/speaker profiles Session descriptions Key initiatives Vertical industriesVisit gartner.com/in/datacenter andclick the “agenda” tab or download theGartner Events mobile app (iPhone ,iPad and Android compatible)C: IT Operations — Excelling in a Brave New WorldThe brave new digital world needs visionary, transformational and strategic leadershipfrom IT operations. Converging social, cultural and technological factors of cloud,mobility, social and information are putting pressure on IT operations leaders toembrace new business models and IT service strategies and delivery models, byutilizing emerging technologies. They also must enhance customer, client and employeeengagement and experience. New concepts, such as DevOps, pace-layering, bi-modalIT are gaining traction to deal with the increased velocity of change. Furthermore, thefootprint of automation is expanding to scale the business in a predictable manneracross multiple domains. Finally, the use of metrics will take front stage as organizationslook beyond traditional technical measurements to identify the impact that I&O is havingon the business. This track addresses these challenges for IT operations at all levels ofmaturity, including planning and implementing a datacenter modernization strategy, withthe aim of helping I&O leaders advance to the role of valued strategic partner.D: Mobility for the Digital BusinessWhile digital business has transformative potential, it also has numerous risks. The2015 Indian CIO survey reflects Mobility as the No 2 priority which underpins theincreasing tendency of employees accessing enterprise applications and data throughcorporate and non-corporate devices. Integrating mobile with cloud computing, bigdata and social media breaks down conventional security models. CIO’s and I&Oleaders are struggling with understanding how to protect corporate data in this digitalrevolution. This track will help to understand the best practices of managing BYOD andmobility securely, within the bigger context of the digital enterprise.6Gartner IT Infrastructure, Operations & Data Center Summit 2015

AnalystinteractionAnalyst one-on-onemeetings*Complimentary consultingwith two Gartner analystsof your choiceAnalyst-user roundtables*Moderated by Gartneranalysts for exchangingideas and best practiceswith your peersAsk the analyst roundtables*Debate with the analystsdirectly and learn from thequestions posed by your peersWorkshops*Small-scale and interactive;drill down on specific topicswith a how-to focusNetwork withpeersEnd–user case studiesLearn about recentimplementations firsthand,with an opportunity for Q&Awith the IT and businessexecutives leading the initiativeSolution ShowcasereceptionConnect with peers in similarroles who face similarchallenges, at the networkingreception on the SolutionShowcase designed to buildrelationships and facilitate themeaningful exchange of ideasand informationMeet solutionprovidersSolution ShowcaseExplore cutting-edge IT solutionsfrom top providersSolution provider sessionsExhibitors share their insights on thelatest products and servicesHow does anI&O leader buildan I&O Vision,Strategy andGovernanceframework?*Space is limited and preregistration is required.Limited to end-user organizations only.Visit gartner.com/in/datacenter for updates and to register!7

12 May 2015MondayTuesday811 May 2015Agenda at a glance07:30 – 19:00Registration08:00 – 08:30Tutorial: How to Get the Most Out of Your Conference Experience09:00 – 09:15Welcome Presentation09:15 – 10:00Gartner Opening Keynote: Non-Stop IT Delivering the Integrated Data Center Rakesh Kumar and Naveen Mishra10:00 – 10:30Industry Panel Session10:30 – 11:00Refreshment Break in the Solution ShowcaseTracksA. Driving Innovation by ImplementingCloud and Web-scale ITB. Ensuring Your Data CenterInfrastructure Reflects TodaysRealities and Tomorrow’s ChallengesC. IT Operations — Excelling in a BraveNew World11:00 – 11:45Digital Business ScenarioTechnical Insights: What is Big Data and WhatRole Will it Play in Your Organizational Strategy?Rick GreenwaldThe IT Operations Scenario: Preparing for theBi-Modal Future Gary Spivak12:00 – 12:45Things to Know While you Budget for a NewData Center Rakesh KumarServer Scenario: Evolution of ServerTechnologies, Providers and Best PracticesAndy ButlerI&O Automation: A Smart Approach to Deal with“Bi-Modal” IT Milind Govekar andTapati Bandopadhyay12:45 – 14:00Lunch in the Solution Showcase14:00 – 14:30To the Point: Five CFO Myths DismissedSanil SolankiTo the Point: Best Practices to Gain Value FromYour Storage Vendor RelationshipsAman MunglaniTo the Point: How to be an Effective Wolf I&OLeader Tapati Bandopadhyay14:45 – 15:15Solution Provider Sessions15:30 – 16:15Building Successful Private and Hybrid CloudServices in India Bisjwajeet MahapatraGetting Beyond the Hype of SDN: Why, Whenand How to Get Started Naresh SinghBusiness Value, Laying the Groundwork for KeyI&O Initiatives Gary Spivak16:30 – 17:00Solution Provider Sessions17:15 – 17:45To the Point: Establishing Effective InfrastructureOutsourcing Governance — It’s Now or Never!DD MishraTo the Point: Five Techniques to Defend ITBudget Sanil SolankiTo the Point: Significantly Reducing I&O Costs:The Next Round Rakesh Kumar17:45 – 18:15Refreshment Break in the Solution Showcase18:15 – 19:00Guest Keynote19:00 – 21:00Solution Showcase Reception and DinnerTo the Point: Magic Quadrant for IntegratedSystems Andy ButlerTo the Point: 10 Actions for I&O Leaders toImpart Agility in a Digital EnterpriseTapati Bandopadhyay08:00Tapati Bandopadhyay and Naresh SinghNaveen MishraModerator: Milind GovekarPartha IyengarRegistration09:00 – 10:00CIO Power House Panel10:00 – 10:30Refreshment Break in the Solution Showcase10:30 – 11:00To the Point: Best Practices of NegotiatingCloud Contracts Guriq Sedha11:15 – 11:45Solution Provider Sessions12:00 – 12:45Technical Insight-Beyond IaaS: ImplementingDatabases in Cloud Rick GreenwaldWhere Software-Defined-Everything (SDx) MeetsCloud Computing Milind GovekarLeadership Futures in Digital BusinessPartha Iyengar13:00 – 13:30To the Point: MQ for Data Center InfrastructureManagement (DCIM) Naveen MishraTo the Point: Be Aware of Trends That MayIncrease I&O Cost Andy ButlerTo the Point: Starting the DevOps Journey WithMetrics Tapati Bandopadhyay13:30 – 14:30Lunch in the Solution Showcase14:30 – 15:00Case StudyCase StudyCase Study15:15 – 16:00Managing Provider Behavior with CustomerCentric SLAs DD MishraFlash Storage: It’s About the WorkloadAman MumglaniNine Steps to Better Vendor ManagementGuriq Sedha16:15 – 16:45To the Point: How to Run a Financially Efficient andOperationally Optimized Data Center Rakesh KumarTo the Point: Implementing In-memory Databasesand Data Appliances Rick GreenwaldTo the Point: MQ on Application PerformanceManagement Tapati Bandopadhyay16:45 – 17:15Refreshment Break in the Solution Showcase17:15 – 18:00Gartner Closing Keynote: Bi-Modal IT and it’s Impact on I&O David Willis and Partha IyengarGartner IT Infrastructure, Operations & Data Center Summit 2015

When attending this event, please refer to the agenda handout provided or theGartner Events mobile app for the most up to date session and location informationAgenda as of 11 February 2015, and subject to changeTutorial: Hype Cycle and Market Clock for IT Operations Biswajeet Mahapatra10:35 – 10:55 Summit Solution Snap ShotD. Mobility for the Digital BusinessWorkshopsRoundtablesThe Mobile Scenario11:00 – 12:45 Contract Negotiation Clinic:Infrastructure as a Service DD Mishra10:45 – 11:45 Analyst-User Roundtable:Deploying VDI in India — Successes, Failures and LessonsLearned Vishal TripathiDavid WillisThe Dark Side of Digital Business Tom Scholtz12:00 – 13:00 Analyst-User Roundtable:Planning for the Next-Generation Wide-Area Network to ScaleYour Business and IT Naresh Singh13:30 – 13:50 Magic Quadrant: Enterprise Mobility ManagementVishal TripathiTo the Point: The Real Economic Keys to BYODDavid Willis13:45 – 15:15 Workshop:Creating Your 15-Minute Risk Management Presentation forthe Board Tom SchlotzFive Steps to “Failure Proof” Mobile SecurityJohn Girard15:30 – 17:00 Workshop:Spend Less and Drive More Value from IT — How Best inClass Enterprises do it Sanil Solanki15:30 – 16:30 Analyst-User Roundtable:Vendor Negotiation Clinic — MicrosoftPartha IyengarTo the Point: Choosing SaaS Security ControlsTom Scholtz10:15 – 11:45 Workshop:How to Make Your Infrastructure and Operations Groups MoreInnovative and Agile Rakesh Kumar10:15 – 11:15 Analyst-User Roundtable:How to Build a Unified and Automated Monitoring Practicefor I&O Milind GovekarCritical Capabilities for Highly Secure MobileDevice John Girard12:00 – 13:30 Workshop:Business Value Dashboards Are Key to Metrics, Value andCommunication Gary Spivak11:45 – 12:45 Analyst-User Roundtable: Next Round ofData Center Planning and Migration Naveen Mishra14:30 – 16:00 Workshop:Technical Insights Rick Greenwald14:00 – 15:00 Analyst-User Roundtable: BYOD Experiencesand Lessons Learned Vishal Tripathi and David WillisTo the Point: Magic Quadrant: Mobile DataProtection John GirardTo the Point: Creating the Internet of Things:Technologies, Architectures and VendorsDavid WillisCase StudyWhat are the Biggest Obstacles to EnterpriseMobility? Vishal Tripathi15:15 – 16:15 Analyst-User Roundtable: C Suite Perspective— Engaging with CIO and CFO Partha Iyengar and Sanil SolankiTo the Point: Articulating the Business Value ofInformation Security Tom ScholtzVisit gartner.com/in/datacenter for updates and to register!9

Solution ShowcaseSponsorship opportunitiesExplore cutting-edge IT solutions from top providers; plus, participate insolution provider sessions, networking reception and more.Premier sponsorsFor further information about sponsoringthis event:Email: india.exhibits@gartner.comTel: 91 22 6613 2140Platinum sponsorsSilver sponsorsExclusive rtner IT Infrastructure, Operations & Data Center Summit 2015

Registration and pricingEarly-bird discountSave 6,500 by 13 MarchEarly-bird price: INR 39,095 plus taxesStandard price: INR 45,595 plus taxesPublic sector price: INR 36,495 plus taxes3 ways to registerWeb: gartner.com/in/datacenterEmail: india.registration@gartner.comPhone: 91 80 2222 2079Gartner events deliver what you needIn addition to five tracks of the latest Gartner analyst research, keynote speakersand case studies, your Summit registration fee includes complimentary access tothese special features: One analyst one-on-one WorkshopsGartner event tickets Analyst-user roundtables Solution ShowcaseWe accept one Gartner Summit ticket forpayment. If you are a client with questionsabout tickets, please contact your salesrepresentative or call 91 80 2222 2079Online pre-registration is required for one-on-ones, workshops and roundtables.Reserve your place early, as space is limited.Group Rate DiscountMaximize learning by participating together in relevant sessions or splitting up tocover more ground, sharing your session take-aways later.Complimentary registrations 1 for every 3 paid registrations 2 for every 5 paid registrations 3 for every 7 paid registrationsFor more information, email apac.registration@gartner.com or contact yourGartner account manager.VenueRenaissance Mumbai ConventionCentre HotelEvent Approval ToolsMumbai, MH, 400 087For use pre-event, on-site and post-event, our Event Approval Tools make it easyto demonstrate the substantial value of your Gartner event experience to yourmanager. They include a customizable letter, cost-benefit analysis and more.Tel: 91 22 6692 8888Visit gartner.com/in/datacenter for details.Near Chinmayanand Ashram, PowaiVisit gartner.com/in/datacenter for updates and to register!11

GartnerIT Infrastructure,Operations & Data CenterSummit 201511 – 12 May Mumbai, India gartner.com/in/datacenterRegister now and save 6,500Early-bird discount expires 13 March3 ways to registerJoin the conversation!Web: gartner.com/in/datacenterEmail: india.registration@gartner.comPhone: 91 80 2222 2079Gartner Infrastructure & Operations is on Twitter and LinkedIn.Gartner Infrastructure & Operations (Xchange)#GartnerDCGartner IT Infrastructure Operations and Data Center Summits around the globeGartner IT Infrastructure, Operations &Data Center Summit 20157 – 8 April São Paulo, BrazilGartner IT Infrastructure, Operations &Data Center Summit 201518 – 19 May Sydney, AustraliaUnited Kingdom30 November – 1 DecemberGermanyUnited States1 – 2 June7 – 10 DecemberJapan26 – 28 MayUnited States15 – 17 JuneGartner IT Infrastructure & OperationsManagement Summit 20151 – 2 June Berlin, GermanyIndia11 – 12 MayBrazil7 – 8 AprilGartner IT Infrastructure & Data CenterSummit 201526 – 28 May Tokyo, JapanAustralia18 – 19 MayGartner IT Infrastructure & OperationsManagement Summit 201515 – 17 June Orlando, FLGartner Data Center, Infrastructure &Operations Management Summit 201530 November – 1 December London, U.K.Gartner Data Center, Infrastructure &Operations Management Conference 20157 – 10 December Las Vegas, NV 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark ofGartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.

4 Gartner IT Infrastructure, Operations & Data Center Summit 2015 Keynotes Gartner keynotes Gartner Opening Keynote: Non Stop IT Delivering the Integrated Data Center Emerging trends in the use of data centers, integrating cloud like services, and the increased need to deliver IT services continuously, worldwide, at minimal risk is driving a