Introduction To Optum -Onboarding Alaska Medicaid Behavioral Health .

Transcription

Introduction to Optum – Onboarding Alaska MedicaidBehavioral Health Providers – Repeat SessionBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum1

Agenda Provider Portal: First Time Registration for OneHealthcare ID Provider Express Electronic Payment and Statements with Optum Pay Claims Submission and Claims Problem Resolution Provider Training and Service Authorization Support Provider Relations Staff and Pathways for Support Q &ABH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum2

BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum

The following onboarding process is fornew providers who will bill Optumbeginning in July 2021.Provider Portal: First Time Registrationfor One Healthcare IDCheck if your agency already billsUnitedHealthcare (UHC), Payer ID87726, and receives Direct Depositsfrom Optum Pay.If it does, then your agency is alreadyset up to bill Optum for Alaska Medicaidclaims with Date of Services on andafter July 1, 2021.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum

Creating Your One Healthcare IDGo to the Optum Alaska websiteat: alaska.optum.com.Click on Provider Express underProvider Quick Links.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum5

Creating Your One Healthcare ID (Continued)For users needing a User IDand Password, click the Firsttime user option from thehome pageBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum6

Creating Your One Healthcare ID (Continued)Q) If I already have a One Healthcare ID, do I need a new one?A) No, you can use the same ID for Optum Alaska Medicaid.This includes if you:1. Have a One Healthcare ID for billing United Health Care or Optum commercialinsurance, or2. Created a One Healthcare ID for other Medicaid services.You do not need to request another One Healthcare ID.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum7

Making sure you don’t already have a One Healthcare IDBefore registering on Provider Express, you will need to create anOne Healthcare ID. If you have not done so or are unsure, click“No” to begin.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum8

Everyone Needs a One Healthcare ID! Users logging in for the first time arerequired to create a One HealthcareID, creating a unique password forsecure log in. One Healthcare ID features robustsecurity protection while designed tobe a single sign-on convenience. Fields marked with an asterisk “*” arerequired and must be completed.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum9

Verifying your unique email addressEach user will need to verify the email address on file and will receive anemail to the account they registered. Once email has been verified by theuser, an account Verified message confirmation screen will be visible tothe user.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum10

Your One Healthcare ID is almost complete!BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum11

Verification of email addressBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum12

One Healthcare ID andProvider Express areseparateBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum

Registering on Provider ExpressGo to the Optum Alaska websiteat: alaska.optum.com.Click on Live & Work Well(LAWW) to:1. Search for your agency to seeif it is uploaded to the Optumsystem, and2. After your agency has beenuploaded, find the NPIdisplayed on the screen under“Additional Information” toenter it into the ProviderExpress registration screen.Optum has all agencies’ NPIsuploaded; the NPI displayed inLAWW is the key NPI thatunlocks linking your OneHealthcare ID to your agency inProvider Express.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum14

Searching for Your Agency in Live & Work Well and Findingthe Agency NPI that Will Match You to Your Agency1. Go to the white area in search2. Click into the white area and type AlaBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum15

Sharing your One Healthcare ID with Provider ExpressSince One Healthcare ID and Provider Express are actually separate,you will need to agree to share your One Healthcare ID with ProviderExpress.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum16

Single sign-on to access online applicationsOnce verified, this is the screen you will use to login into beforeaccessing any of the Optum online resources.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum17

Making sure you are you: Verifying yourselfYou will be asked to verify yourself by answering one of the preselected security questions you answered when setting up your OneHealthcare ID.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum18

Time to Register on Provider ExpressWith the appropriate information in hand, click on the large grey Register button.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum19

Logging into Provider Express for the first time: Step 1Every Individual within an Agency needs their own One Healthcare ID.Users then complete the Provider Express registration page.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum20

Logging into Provider Express: Step 2For Mental Health Physician Clinics, the User Type isGroup/PracticeBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum21

Logging into Provider Express: Steps 3 -5Your first nameYour last nameYour email addressBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum22

Complete Provider Express Registration: Step 6BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum23

Full access to all the benefits of Provider ExpressYou will now have access to Provider Express and other Optum onlineapplications using your One Healthcare ID such as: Electronic Claims, Payments & Statements through Optum Pay Electronic Payment Options Verification of submitted claimsBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum24

Using your One Healthcare IDYou can now sign up for:1. Electronic Claim Submission2. Electronic Payment OptionsAnd obtain information regarding:EDI and Clearinghouse InformationIf you want to know more about the benefits of EDI click on this link:Electronic Claim Submission and Electronic Data InterchangeOther helpful links:Operating Rules for Electronic EFT and ERAElectronic Remittance Advice (ERA) Authorization AgreementElectronic Remittance Advice (ERA) Optum Payor ID: 87726EDI Support: 1.800.210.8315 or email ac edi ops@uhc.comSecure File Transfer Protocol (SFTP) using Optum Intelligent EDI (iEDI):1.866.367.9778, option 3BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum25

Using your One Healthcare ID (Continued)How to Sign up for Optum Intelligent EDI via Link1. To set up a One Heatlhcare ID, use this link and Choose “First-time User.”Create a username, password, and answer security questions here. If youalready have a One Healthcare ID, you can skip to step expr/us/en.html2. Then request to start the setup process for IEDI via Link ticatedLink.jsf?tile reqComplete the fields for contact information and other questions. Pleaseinclude the Billing Software Program Name or practice management systemname.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum26

Using your One Healthcare ID (Continued)Your first nameYour email addressYour phone numberBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum27

Using your One Healthcare ID (Continued)If there is not a billing software or practice management system, put NONE for theprogram name.If submitting claims by file upload (837p or 837i file format), for SubmissionMethod, choose ANSI X12Submission Type should be for claims that will be submitted, eitherprofessional or institutional.BH2823 062020Confidential property of ConfidentialOptum. Do notdistributeor ion from Optum.propertyof Optum.Do notwithoutdistributeor reproducewithoutUnited Behavioral Healthoperatingunder thebrandOptum under the brand OptumUnitedBehavioralHealthoperating28

Electronic Payment andStatements through OptumPayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum

Receive payments fasterBenefits of Electronic Payments and Statements through Optum Pay Easy set-up, free to use Payments deposited into your bank Simplified claims reconciliation 24/7 access to your information Secure payment and remittanceadviceRegistering for Optum Pay is easy! Login to Provider Express with your One Healthcare ID Select “Optum Pay” and provide the information necessary to enroll Contact Optum Financial Services for assistance: 1.877.620.6194BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum30

Take advantage of Electronic Payments and StatementsBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum31

Payment CyclesQ) What are the payment cycles?A) Electronic Fund Transfers (EDI/835) – Runs on Tuesdays and Saturdays –Claims need to be in “01” status by 8:00 PM AKST on Monday and Friday.Payments settle in the providers account on the following Friday (for Tuesdayspayments) and Thursday(for Saturdays payments). Status “01” means theclaim is ready to be picked up for the next available check run.Providers may potentially receive two direct deposits in a week.Only Paper checks – Runs Tuesday through Saturday. Claims need to be in“01” status by 8:00 PM AKST Monday through Friday.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum32

Payment Cycles (Continued)Q) What are the payment cycles? (Continued)A) Time for submission – Claims can be submitted 24/7, Optum intakes electronicclaims nightly (Mon-Sat @ 9:15 PM AKST). Claims entered in Provider Expressare sent to Optum daily (Mon-Fri @ 12:00 p.m. AKST).Claims are available in Provider Express. Provider Express does a real-timelook-up in Optum’s claim system when a provider searches for a claim. As longas the claim is in the source claim system, it will show on Provider Express.There are 3 statuses displayed: Pending/In Process, Finalized, and FinalizedAdjusted.BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum33

Signing up for Optum Pay – This is not thesame as Alaska Medicaid Provider EnrollmentBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum34

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum35

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum36

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum37

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum38

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum39

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum40

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum41

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum42

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum43

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum44

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum45

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum46

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum47

Signing up for Optum PayBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum48

Claims SubmissionBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum

Claims filing made easyFile your claim electronically for a fast, secure and convenient claims experience Benefits of Electronic Filing:BH2823 062020 It's fast - Eliminate mail and paper processing delays It's convenient - Easy set-up and intuitive process It's secure - Data security is higher than with paper-based claims It's efficient - Electronic processing helps prevent errors It's cost-efficient - you eliminate mailing costs and the solutionsare free or low-costConfidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum50

Quick and accurate electronic claim entryOur providers report the highest level of satisfaction when they submit claims online throughProvider Express: Free Available 24/7 Intuitive and easy-to-use Real-time, quick claims processing Available to clinicians and groups Outpatient behavioral and EAP claimsGet started today with your One Healthcare ID: Register for a One Healthcare ID today by clicking this First-time User link Need help registering for a One Healthcare ID? Watch this quick videoBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum51

Claims SubmissionIf you use PayerPath to submit your claims to Conduent,then you will use Provider Express to submit your claimsto OptumBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum52

Claim Entry-Express Form Step 1 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum53

Claim Entry-Express Form Step 2 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum54

Claim Entry-Express Form Step 3 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum55

Claim Entry-Express Form Step 4 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum56

Claim Entry-Long Form Step 1 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum57

Claim Entry-Long Form Step 2 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum58

Claim Entry-Long Form Step 2 of 4 cont’dBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum59

Claim Level and Line Level ClaimsBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum60

Claim Entry-Long Form Step 2 of 4 cont’dBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum61

Claim Entry-Long Form Step 2 of 4 (Service Information) cont’dBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum62

Claim Entry-Long Form Step 3 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum63

Claim Entry-Express Form Step 4 of 4BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum64

Claim AttachmentsQ) Where do I send claim attachments?A) Provider Express Claim Entry and the standard 837P transaction are designedto allow for secondary claim billing. If the Coordination of Benefits (COB)information in the claim is complete and valid, then you do not need to send ahardcopy Explanation of Benefits (EOB) to Optum.If you do need to send an EOB or another type of claim attachment to Optum,find the Claim ID in Provider Express (this is the Claim ID that Optumassigned) and include the following information on an attachment:1)2)3)4)5)Participant nameParticipant date of birthParticipant IDDate of ServiceClaim IDBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum65

Claim Attachments (Continued)To submit a claim attachment, send a copy of the claim with the attachment.The mailing address for claims with attachments is:Optum AlaskaPO Box 30760Salt Lake City, UT 84130-0760Q) Can I send claim attachments by fax?A) No, they must be sent by mail. The mailing address for claims withattachments is:Optum AlaskaPO Box 30760Salt Lake City, UT 84130-0760BH2823 062020Confidential property of ConfidentialOptum. Do notdistributeor ion from Optum.propertyof Optum.Do notwithoutdistributeor reproducewithoutUnited Behavioral Healthoperatingunder thebrandOptum under the brand OptumUnitedBehavioralHealthoperating66

Claim Attachments (Continued)Q) Does a claim stay in pend status until an attachment is reviewed?A) When a claim is submitted to Optum BH through EDI or Provider Express andthe Provider already has the primary carrier payment information, theyshould/need to put that information on the claim. There is a spot for otherinsurance information and payment information from the primary carrier. If thatinformation is on the claim, then Optum can process the claim and NOT initiatethe Department of Labor (DOL) Letter Process, nor does Optum need the EOBsent by mail to Optum. Optum would only send a DOL Letter as stated below:Claims do not stay in a pend status. If a claim requires additional information aDOL letter is generated and the claim is closed with “F53 DOL ProcessInitiated; Refer to separate letter requesting additional information or additionalexplanation messages for final claim status.” The DOL Letter Process isinitiated when incomplete information is received on a claim that prohibitsbenefit and eligibility determination (such as procedure or diagnosis code). Aletter is generated to request the missing or invalid information from theprovider which initiates the process.BH2823 062020Confidential property of ConfidentialOptum. Do notdistributeor ion from Optum.propertyof Optum.Do notwithoutdistributeor reproducewithoutUnited Behavioral Healthoperatingunder thebrandOptum under the brand OptumUnitedBehavioralHealthoperating67

Claim Attachments (Continued)Q) Does a claim stay in pend status until an attachment is reviewed? (Continued)A) Optum allows 45 days from the date requested to receive this information. Ifthe information is not received within that time frame, then the claim is deniedwith “additional information not received.” OHBS will automatically send adenial letter to the participant upon the final denial. It is not a manual selectionor decision that a Claims Processor must make.For EOB requests on claims, Optum denies the claim for one of the followingreasons: EOB does not match claim – The Explanation of Benefits does not match the claiminformation submitted. Please resubmit correct information for Optum to consider theclaim. Send Medicare EOB – Optum will need a copy of the Medicare summary notice beforeyour claim can be processed. EOB Lacks correct Information – the Explanation of Benefits received lacks correctinformation.BH2823 062020Confidential property of ConfidentialOptum. Do notdistributeor ion from Optum.propertyof Optum.Do notwithoutdistributeor reproducewithoutUnited Behavioral Healthoperatingunder thebrandOptum under the brand OptumUnitedBehavioralHealthoperating68

Filing paper claimsIf you are unable to file electronically, follow these tips to ensure smoothprocessing of your paper claim: Use an original 02/12 CMS 1500 Claim Form (no photocopies) Type information to ensure legibility Use a DSM-5 derived ICD-10 code for primary diagnosis(Hint: the DSM-5 includes ICD codes along with the DSMdiagnostic info) Complete all required fields (including ICD indicator and NPInumber) BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum69

Paper Claims SubmissionOptum Behavioral HealthPO Box 30760Salt Lake City, UT 84130-0760BH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum70

Primary Modifier Guidance GridsThe Primary Modifier Grids are posted on the website under Updates ka/en/providers/Updates.htmlUPDATES Optum Primary Modifier Guidance for Alaska Medicaid Community Behavioral HealthServices as of 7.1.2020(This includes Mental Health Physician Clinic covered services) This presentation demonstrates the importance of entering the exactsequence of procedure code modifiers when billing Mental HealthPhysician Clinic services to Optum Entering procedure code modifiers in the correct sequence is necessaryfor accurate claim payment amounts by Optum Entering procedure code modifiers in any other order may result in claimdenials, underpayments and/or overpayments that must be refundedBH2823 062020Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum71

Modifier Sequence for Mental Health Physician Clinics 1/2Service Title/DescriptionMental Health Intake AssessmentMental Health Intake AssessmentIntegrated Mental Health & Substance Use Intake AssessmentIntegrated Mental Health & Substance Use Intake AssessmentPsychiatric Assessment - Diag EvalPsychological TestingPsychological TestingPsychological TestingPsychological TestingPsychological TestingPsychological TestingNeuropsychological TestingNeuropsychological TestingNeuropsychological TestingNeuropsychological TestingNeuropsychological TestingNeuropsychological TestingBH2823 062020Service 6137-HP96137-HP96132-HP96133-HPPrimary Billed Modifier #1Modifier #295 or GT - TelehealthHHHH95 or GT - TelehealthHOHOHOHOHOHOHPHPHPHPHPHP95 or GT - Telehealth95 or GT - Telehealth95 or GT - Telehealth95 or GT - TelehealthConfidential property of Optum. Do not distribute or reproduce without express permission from Optum.United Behavioral Health operating under the brand Optum72

Modifier Sequence for Mental Health Physician Clinics 2/2Service Title/DescriptionService CodePrimary Billed Modifier #1Psychotherapy, Individual90832Psychotherapy, Individual90832Psychotherapy, Individual90834Psychotherapy, Individual90834Psychotherapy, Individual90837Psychotherapy, Individual90837Psychotherapy, Family (w/o patient present)90846Psychotherapy, Family (w/o patient present)9084695 or GT - TelehealthPsychotherapy, Family (w/o patient present)90846-U7U7Psychotherapy, Family (w/o patient present)90846-U7U7Psychotherapy, Family (with patient present)9084795 or GT - Telehealth95 or GT - Telehealth95 or GT - TelehealthPsychotherapy, Family (with patient present)9084795 or GT - TelehealthPsychotherapy, Family (with patient present)90847-U7U7Psychotherapy, Family (with patient present)90847-U7U7Psychotherapy, Multi-family group90849Psychotherapy, Multi-family group9084995 or GT - TelehealthPsychotherapy, Multi-family group90849-U7U7Psychotherapy, Multi-family group90849-U7U7Psychotherapy, Group90853Psychotherapy, Group9085395 or GT - TelehealthPsychotherapy, Group90853-U7U7Psychotherapy, Group90853-U7U7Comprehensive Medication ServicesH2010Comprehensive Medication ServicesH201095 or GT - Telehealth95 or GT - Telehealth95 or GT - Telehealth95 or GT - Telehealth95 or GT - TelehealthShort-term Crisis Intervention ServiceS9484Short-term Crisis Intervention ServiceS948495 or GT - TelehealthShort-term Crisis Intervention ServiceS9484-U6U6Short-term Crisis Intervention ServiceS

Confidental property of Optum. Do not distribute or reproduce without express permission from Optum. BH2823_062020 United Behavora Health operatng under the brand Optum. The following onboarding process is for . new. providers who will bill Optum beginning in July 2021. Provider Portal: First Time Registration for One Healthcare ID