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Trade Adjustment Assistance (TAA)for WorkersOregon Service DeliveryShelly Forsberg, Oregon TAA Program ManagerJames Crocker, Petition Coordinator/Co-Supervisor of Case Management UnitLaura Lausmann, Oregon TAA Liaison/Monitor
Oregon’s Approach to DeliveringTAA Services Overview of TAA ProgramRoles within the Oregon ProgramReview all layoffs in the state for Trade impactProactive engagement with employers and workersEmphasis on re-employment servicesSkill up Oregonians to meet workforce needsOregon Best PracticesService Delivery during COVID-19
TAA for Workers ProgramThe TAA Program seeks to provide trade-affected workerswith opportunities to obtain the skills, credentials,resources, and support necessary to obtain suitableemployment.The program is divided into two components and is commonlyreferred to as the Trade Act ProgramTrade Adjustment Assistance (TAA)Trade Readjustment Allowances (TRA)
Roles that support Oregon’sTrade Act ProgramMany rolessupport TAAeligibleparticipants inOregon’sservice delivery
Identification of Layoffs Think Differently FormsBusiness Intelligent Reports – UI ClaimantsWARN Notices/PartnersMediaCalls to TAA Hotline (Case Managers)Internet SearchesReview DOL website for : Companies being filed for Similar Sectors (contributing factors)Connect with Local Rapid ResponseCoordinator and identified staff toreview contributing factors of trade
Think DifferentlyFormConnectivity Tool for bothLayoff Aversion andTrade Act. Tool for education ofthe program andidentification ofaffected worker groups.Trade Act Navigatorslearn of layoffs throughAmerican job centersstaff and fill out form.Send form to rapidResponse Liaison andcopy to TAA PetitionCoordinator.Rapid Response makescontact with companyand TAA PetitionCoordinator researchesfor trade impact.
Layoff to Assistance
Overview of Service Delivery Learns of layoffsConnects with employer toengage in servicesCommunicates worker’sneeds and reasons for layoffProvide local labor marketinformation and regionaljob opportunities Researches layoffsCommunicates results ofresearchOften files petitions onbehalf of affected workersOnce certified, notifies localstakeholdersTANRapidResponse Interprets assessmentsProvides career guidanceApproves services andbenefitsCarries primary caseloadInsures constancy in servicedeliveryRefers to TAN forreemployment servicesRefers to TAN for OJT’sTANPetitionCoordinator Active partner to RapidResponse If layoffs heard first, notifiesboth local Rapid Responseand TAA Petition Coordinators TANCaseManagerOnce certified, facilitatesinformation sessions for eligibleworkersFacilitates assessmentworkshopsRefers to case managers Provides job developmentScouts OJT opportunitiesProvides reemploymentservicesWork in tangent with ourLocal Regional BusinessService Teams
Individual Employment PlanTAA/TRA teams review:o Application for IndividualEligibility Programo Benefitso Next StepsThis is the first step to assist incareer planning. In this sessionwe guide affected workers throughthe information they need to starttheir path back to employment.CM completes Initial Assessmentand Individual Employment Planbegins, re-employment Servicesor re-training if skill gap identified.
Re-employment ServicesOne-Stop services - Career explorationtools - Community resource information Reemployment counseling and casemanagement - Labor market information- Support services - Vocational testing and more
Skill upgrade neededCase Managercompletescomprehensiveassessment ofworker’s skills,interests, educationlevel and skill gapsto employment,labor marketinformation, andworker is in need oftraining.Case Managerreviews trainingoptions withparticipant andreviews requiredpaperwork fortraining approval.Classroom training,Employer-basedTraining/On-the-JobTraining (OJT),ApprenticeshipTraining.TAA Participantapproved for andparticipating intraining.TAA participantactively participatesin required training.Case Managermonitors progress,grades, schedules,and processesinvoices for requiredtuition, books, fees,refers to supportservices as needed.TAA Participantsuccessfullycompletes trainingand receivesReemploymentservices.TAA participantengages inReemploymentservices duringlast term oftraining.
Oregon & TAA ApprenticeshipTrainingTAA Liaison assigned as Apprenticeship point of contact at Administrative level.Outreach and presentations to Apprenticeship Coordinators, Union & Non-Unionprograms around the state on the benefits of hiring Trade Affected Workers. Excellent Soft Skills, funding for training, and now under 2020 FinalRule, funding for wage reimbursement.Training for TAA Case Managers on how to assist with applications, what is aPre-Apprenticeship program: when/how to utilize them, reviewed Oregon’sApprenticeship Website navigation.Maintain contacts with Apprenticeship Coordinators to learn of open enrollmenttimes, industry needs, specific application requirements, etc.
Oregon Best Practices Petition Coordinator role Think Differently form Utilization of the Oregon UI data via the Business IntelligenceTool to identify laid off workers and trade impact on newworker groups Centralized case management unit Trade Act Navigator role Outreach to affected workers/number of affected workersserved TAA Central Analyst Team Apprenticeship training support & approval Service delivery during COVID-19
COVID – 19 Service DeliveryOregon TAA – continued without any lapse of services Due to COVID-19 social-distancing requirements, the TAA Program converted toa telecommuting service delivery model for its 42-member team beginningMarch 24, 2020. TAA administration is provided through phone, email, video conferencing, AdobeSign, TAA and OED management information systems, online file systems, anddata reports, which are accessible via telecommuting. In-person services were converted to full virtual delivery. Rapid Responses andTrade Act Information Sessions, which are typically in-person meetings thatinvolve informing workers of potential TAA Program eligibility, have beenconverted to informational videos publicly accessible on OED’s YouTube channeland CTAU’s Facebook page. The number of active TAA participants has increased by over 10%, sincetelecommuting. This is a higher percentage increase since before 2019 incomparable months in 2017-18. TAA staff have been averaging higher workloads: each case manager has beenmanaging higher numbers of TAA participants during the telecommuting timeperiod. Benefits, outreach, and number of services provided per TAA participanthas increased despite each staff person managing higher levels of customers.
Questions?More Information?Shelly ForsbergOregon TAA Program ManagerOregon Employment DepartmentWorkforce OperationsSalem, OR 97311(503) 383-5074
Tool to identify laid off workers and trade impact on new worker groups Centralized case management unit Trade Act Navigator role Outreach to affected workers/number of affected workers served TAA Central Analyst Team Apprenticeship training support & approval
