CARE SELf EmPLoyEd DENtAL PLAN INdIVIdUAL, FAmILy . - TDA Dental Home

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PreferredCAREINDIVIDUAL, Family, Senior &Self Employed Dental PlanA division of Total Dental Administrator’s Health Plan, Inc.(TDAHP) domiciled in Arizona using the DHMO network.1FORM NO. 510i PREFERRED CARE (8/18)

Welcome to Preferred CareQuality Dental Insurance, Redefined.PLEASE RETAIN THIS BOOKLET FOR LIST OF COVERED SERVICES, ENROLLMENT INFORMATIONAND HOW TO FIND A PROVIDER.Preferred Care DHMO Plan is a comprehensive, total care individual dental program marketed, managed and administered by Total DentalAdministrators Health Plan, Inc. (TDAHP). Its affiliated company, Total Dental Administrators, Inc. (TDA) has contracted with establishedprivate practicing dentists to provide you convenient, affordable and quality dental care.HOW THE PLAN WORKSPREFERRED CARE COVERAGE sPeriodonticsPREFERRED CARE ADVANTAGES:No DeductiblesNo Claim FormsNo Annual or Lifetime Benefit MaximumsNo Industry ExclusionsCovers Pre-existing ConditionsProsthodonticsOral SurgeryCovers Orthodontics (Braces)Local ServiceTMJRefer to the enclosedSchedule of Benefitsand Copayments fora detailed listing ofcovered procedures.OrthodonticsCosmeticHOW TO ENROLL & UPDATES1.2.3.Complete the enrollment form. Include information about your spouse and/or child(ren) if you are applying for dependent coverage.Select the general dental office you and your dependents wish to use from the Participating Provider Directory located on our website.Each participating dental office listed in the directory has a dental office code number listed to the left of the dental office. Be sureto use the code number to identify your selection on the enrollment form. You may find a list of DHMO providers at TDAdental.com.Premium payment is made by check, credit/debit card automated monthly. Afterwards, plan reverts to a month-to-month plan unlesscancelled in writing by policy holder. Cut off dates for changes, updates or terminations need to be into TDA by the 18th of the monthto be effective for the first of the following month.UNDERSTANDING YOUR PLANYour general dentist and this booklet are the keys to your plan. You pay a pre-negotiated price for services provided by your generaldentist. This is not a discount plan. There are set copayments for covered services. Some major services may require laboratory workwhich will be an additional variable cost to the fixed copayments. The plan does not cover services from out-of-network dentists, exceptfor emergency care. Be sure to review your plan booklet for important plan information such as covered procedures.DENTAL PLAN INFORMATIONThis plan booklet explains the benefits, limitations, exclusions, provisions and conditions of your coverage through the policy you havewith TDAHP. The policy is the document which specifies any rights to benefits you may have. If the explanations in this plan booklet canbe interpreted differently from the provisions of the policy, the policy shall always prevail. You may examine the policy by contactingTDAHP at: 2800 North 44th St., Suite #500, Phoenix, AZ 85008, toll-free 1(888)422-1995.Please read this document with care so that you will have a full understanding of the plan and what it could mean to you and yourfamily. This document is void and of no effect if you are not entitled to or have ceased to be entitled to the dental coverage.** Notice to Buyer: This policy provides dental coverage only. Review your policy carefully.FORM NO. 510i PREFERRED CARE (8/18)2

I. ELIGIBILITYA.You are eligible if you are an individual, family, senior or self-employeed.B.Eligible dependents include your spouse and your child(ren) through the last day of the month in which they turn age 26;Newborn and adopted children are covered from the first day of the month following birth or date of placement; Children forwhom a court order of support applies.C.The date of eligibility is determined by you. Newborn children are covered the first day of the month following the date of birthand legally adopted children, foster children, and stepchildren are covered the first day of the month following placement, aslong as TDAHP is notified within thirty (30) days and any prepayment fee is paid within that period.D.Dependents of an enrollee who are in active military service are not eligible for coverage under the plan.The eligibility of all covered persons, for the purpose of receiving benefits under the plan, shall, at all times, be contingent upon theapplicable monthly premium payment.For more information please contact us at:Total Dental Administrators Health Plan, Inc.2800 North 44th St., Suite #500Phoenix, AZ 85008www.TDAdental.comLocal: (602) 266-1995Toll Free: 1 (888) 422-1995PREFERRED CARE PLAN SAMPLE COST COMPARISONADA CodePROCEDUREPREFERRED PLANCOPAYMENTPERCENT tewings four imagesInitial oral examAdult - Prophylaxis (cleaning)Office Visit 8 5 12 am - one surfaceAmalgam - two surfacesResin - one surfaceResin - two surfaces 15 25 35 4593%90%82%81%D2750D2950CROWN & BRIDGECrown porcelain, high noble metalCrown buildup, including any pins 625* 8560%75%D3310D3330ENDODONTICSRoot canal therapy - anteriorRoot canal therapy - molar 275 47574%65%D7140D7220ORAL SURGERYExtraction, erupted tooth exposed rootsSoft tissue impaction 60 12081%74%D5110D5212PROSTHETICSComplete upper/lower denturePartial upper/lower denture 800* 600*71%71%D4260PERIODONTICSOsseous surgery/quad 47575%*Listed copayment includes lab fee. Lab fees may vary; please ask your provider for details.3FORM NO. 510i PREFERRED CARE (8/18)

PREFERRED CAREIII. SCHEDULE OF BENEFITS AND COPAYMENTSADA CODE Procedure DescriptionCopaymentDiagnosticD0120Periodic oral evaluation (2 every 12 months) 5D0120Periodic oral evaluation (additional) 15D0140Limited oral evaluation (problem focused) 15D0145Oral exam for patient under 3 years of age 5D0150Comprehensive oral exam (2 every 12 months) 5D0150Comprehensive oral exam (additional) 21D0180Comprehensive periodontal evaluation (2 every 12 months) 15D0210Intraoral - complete series of radiographic images (1 every 5 year period) 12D0220Single periapical imageN/CD0230Periapical image: each additional imageN/CD0270Bitewing single imageN/CD0272Bitewings two images (once in a 12 month period) 8D0274Bitewings four images (once in a 12 month period) 8D0277Vertical bitewings 7 to 8 images (once in a 12 month period) 8D0330Panoramic image (1 every 5 years) 12D0470Diagnostic castsN/CD9310ConsultationN/CD9430Office visitN/CD1110Prophylaxis adult (2 every 12 months) 12D1110Prophylaxis adult (additional) 39D1120Prophylaxis child (2 every 12 months) 12D1120Prophylaxis child (additional) 27D1206Fluoride treatment (once in 12 month period to age 15)D1310Dietary planningN/CD1330Preventative dental education, home careN/CD1351Sealant per tooth 15D1510Space maintainer - fixed unilateral 180D1515Space maintainer- fixed bilateral 185D1520Space maintainer - removable unilateral 180D1525Space maintainer - removable bilateral 200D1550Recement space maintainer 22D2140Amalgam - 1 surface, permanent 15D2150Amalgam - 2 surfaces, primary or permanent 25D2160Amalgam - 3 surfaces, primary or permanent 35D2161Amalgam - 4 or more surfaces, primary or permanent 45Preventive 2RestorativeFORM NO. 510i PREFERRED CARE (8/18)4

ADA CODE Procedure DescriptionCopaymentD2330Resin - 1 surface anterior 35D2331Resin - 2 surfaces anterior 45D2332Resin - 3 surfaces anterior 60D2335Resin - 4 or more surfaces anterior 75D2391Resin - 1 surface posterior 50D2392Resin - 2 surface posterior 75D2393Resin - 3 surface posterior 85D2394Resin - 4 or more surfaces posterior 95D2510-30Inlay metallic 1-4 surfaces20% DiscountD2542-44Onlay metallic 2-4 or more surfaces20% DiscountD2710Acrylic (plastic) crown - lab processed 248D2720-22Acrylic with metal crown 465D2740-52Crown - Porcelain 625D2750Crown - Porcelain fused to high noble metal 625D2751Crown - Porcelain fused with predominantly base metal 595D2752Crown - Porcelain fused to noble metal 595D2780-833/4 metal crown 650D2790-92Crown - full cast high noble metal 650D2910-20Recement crown, inlay, facing only 35D2930Stainless steel crown primary tooth 125D2932Prefabricated resin crown 175D2933Prefabricated stainless steel crown with resin window 120D2934Prefabricated esthetic coated stainless steel crown - primary tooth 150D2940Sedative filling 35D2950Crown buildup, including any pins 85D2951Pin retention per tooth 20D2952Cast post and core 135D2954Prefabricated post and core 135D2960Labial veneer laminate - chairside 350D2980Temporary crown (fractured tooth) 100Endodontics**Treatment from a plan specialist MUST be pre-approved by the plan PRIOR to any services renderedD3110/20Pulp capping (direct), indirect) 20D3220Therapeutic pulpotomy 60D3310Root canal therapy - anterior 275D3320Endodontic therapy, premolar tooth (excluding final restoration) 375D3330Endodontic therapy, molar tooth (excluding final restoration) 475D3346-48Retreat previous RCT (anterior, premolar, molar)20% DiscountD3351-53Apexification/Recalcification (Initial, interim, final)20% DiscountD3410Apicoectomy per tooth (anterior only) 350D3421Apicoectomy per tooth (bicuspid) 400D3425Apicoectomy per tooth (molar) 450D3426Apicoectomy per tooth (each additional) 1905FORM NO. 510i PREFERRED CARE (8/18)

ADA CODE Procedure DescriptionCopaymentD3430Retro fill per tooth 95D3450Root amputation 195D3920Hemisection 165Periodontics**Treatment from a plan specialist MUST be pre-approved by the plan PRIOR to any services renderedD4210Gingivectomy or gingivoplasty/quad 265D4211Gingivectomy or gingivoplasty/tooth 150D4240Gingival flap procedure inc. rt. planning 4 teeth 295D4241Gingival flap procedure inc. rt. planning 1-3 teeth 175D4260Osseous surg/quad (flap entry & closure) 4 teeth 475D4261Osseous surg/tooth (flap entry & closure) 1-3 teeth 250D4320Provisional splinting - intracoronal 150D4321Provisional splinting - extracoronal 125D4341Periodontal scaling & root planing/quad 4 teeth 95D4342Periodontal scaling & root planing/tooth 1-3 teeth 70D4355Full mouth debridement to enable comprehensive evaluation and diagnosis sub visit 75D4381Localized delivery of antimicrobial agents 75D4910Periodontal maintenance following active therapy 60Removable ProsthodonticsD5110/20Complete upper/lower dentures (3 adj w/in 60 days) 800D5130/40Immediate upper/lower denture (4 adj. w/in 60 days) 825D5211/12Upper or lower partial - resin base 600D5213/14Upper or lower partial - cast metal base with resin saddles (including any conventional clasps, rests &teeth) 700D5281Removable unilateral partial denture 505D5410/11Adjust complete denture (maxillary, mandibular) 35 Plus LabD5421/22Adjust partial denture (maxillary, mandibular) 35 Plus LabD5511/12Repair broken complete denture base (mandibular, maxillary) 70 Plus LabD5520Replace missing or broken teeth - complete denture (each tooth) 70 Plus LabD5611/12Repair resin denture base (mandibular, maxillary) 70 Plus LabD5621/22Repair cast framework (mandibular, maxillary) 70 Plus LabD5630Repair or replace broken clasp - per tooth 70 Plus LabD5640Replace broken teeth - per tooth 70 Plus LabD5650/60Add to existing partial denture (tooth, clasp) 70 Plus LabD5670/71Replace all teeth and acrylic - cast metalD5710-21Rebase (upper, lower, complete or partial) 150D5730-41Reline chairside (upper, lower, complete or partial) 125D5750-61Reline lab (upper, lower, complete or partial) 195D5850Tissue reconditioning per denture20% Discount 25Fixed ProsthodonticsD6010-95Implant procedures20% DiscountD6100-99Implant procedures continued20% DiscountD6210Pontic - cast high noble metalFORM NO. 510i PREFERRED CARE (8/18) 5956

ADA CODE Procedure DescriptionCopaymentD6211Pontic - cast predominantly base metal 575D6212Pontic - cast noble metal 575D6240Pontic - porcelain fused to high noble metal 595D6241Pontic - porcelain fused to predominantly base metal 575D6242Pontic - porcelain fused with noble metal 575D6245Porcelain ceramic pontic 595D6250Pontic - resin with high noble metal 595D6251Pontic - resin with predominantly base metal 575D6252Pontic - resin with noble metal 575D6720Retainer crown resin with high noble metal 380D6721Retainer crown resin with predominantly metal base 380D6722Retainer crown resin with noble metal 495D6740Porcelain ceramic crown retainer 625D6750Retainer crown - porcelain fused with high noble metal 595D6751Retainer crown - porcelain fused with predominently metal base 575D6752Retainer crown - porcelian fused with noble metal 575D6780Retainer crown - 3/4 cast with high noble metal 595D6781Retainer crown - 3/4 cast predominantly base metal 575D6782Retainer crown - 3/4 cast noble metal 575D6783Retainer crown - 3/4 porcelain/ceramic 595D6790Retainer crown - full cast high noble metal 595D6791Retainer crown - full cast predominantly base metal 575D6792Retainer crown - full cast noble metal 575D6920Connector bar 90D6930Recement bridge - per cemented unit 30D6940Stress breaker, simple 145D6950Precision attachment 260D6980Bridge repair 100Oral Surgery**Treatment from a plan specialist MUST be pre-approved by the plan PRIOR to any services renderedD7111Extraction, coronal remnants - primary tooth 50D7140Extraction, erupted tooth or exposed roots 60D7210Surgical extraction 90D7220Soft tissue impaction 120D7230Partial bony impaction 160D7240Complete bony impaction 190D7250Surgical root recovery 100D7270Tooth reimplantation & stabilization 220D7280Surgical exposure of impacted tooth 230D7286Biopsy of oral tissue - soft 175D7310Alveoloplasty/quad with extraction 1 to 3 teeth 125D7311Alveoloplasty/quad with extraction 4 or more teethD7320Alveoloplasty/quad without extraction 1 to 3 teeth 85 2507FORM NO. 510i PREFERRED CARE (8/18)

ADA CODE Procedure DescriptionCopaymentD7321Alveoloplasty/quad without extraction 4 or more teeth 135D7471Removal of exostosis - maxilla or mandible 500D7510Intra - oral I & D or abscess 145D7960Frenectomy 230OrthodonticsD8030Limited ortho treatment (adolescent dentition) 2,900D8040Limited ortho treatment (adult dentition) 3,300D8080Comprehensive ortho treatment (adolescent dentition) 4,100D8090Comprehensive ortho treatment (adult dentition) 4,300D8210Removable appliance therapy 750D8220Fixed appliance therapy 750D8660Pre-ortho treatment visit 75D8670Periodic orthodontic TX visit 125D8680Orthodontic retention - removal of appliance, construct and place retainer(s) 225D8690Orthodontic TX (alter bill contract) 125D8691Repair of orthodontic applianceD8692Replacement of lost or broken retainerD8693Rebonding/recementing; and/or repair as required of fixed retainersD8999Unspecified orthodontic procedure 75 175 7520% DiscountTemporomandibular Joint Dysfunction (TMJ)TMJ Treatment15-20% DiscountOther ServicesD9110Emergency palliative treatment 20D9222Deep sedation/general anesthesia - first 15 minutes 110D9223Deep sedation/general anesthesia - each additional 15 minute increment 110D9210Local anestheticN/CD9230Analgesia/Nitrous oxide 40D9310ConsultationN/CD9440Office visit (after regular scheduled hours) 40D9940Nightguard - occlusal guard (limited to 1 in a 12 month period)D9951Occlusal adjustment - limited per visitD9952Occlusal adjustment - completeD9972Cosmetic bleaching, per arch25% DiscountD9973Cosmetic bleaching, per tooth25% DiscountD9986Missed/canceled appointment (without 24 hours notice) 25D9999Unspecified adjunctive procedure, by report 25 250 45 250Special LimitationsThis Schedule of Benefits and Copayments is for non-precious metals only. If gold is used, there will be an additional charge according to the current market value ofgold. Procedures or services not listed will be provided at usual & customary fees.*Endodontic, pedodontic, periodontic and oral surgery copayments as herein set forth apply only when treatment is performed by a participating general dentist.If the services of a specialist are required, the copayments herein set forth do not apply and the member will receive services from a participating specialist, whereavailable, and the copayment will be the discounted rate filed with TDAHP.**Orthodontic coverage is the discount filed with TDAHP Please see provider listing for details.FORM NO. 510i PREFERRED CARE (8/18)8

III. COPAYMENTSThe copayment amount in the Schedule Of Benefits and Copayments, contained herein are payable by you directly to the dental office astreatment is received. You should discuss all future payments and costs before new appointments are made. The dental office staff willhelp you plan your dental treatment and payments.IV. SPECIALTY CARESometimes your selected dentist will identify a problem that is best treated by a specialist. In this case, your dentist will refer you, whereavailable, to a fully qualified specialist in the DHMO network who specializes in the care you need. Depending on your plan of coverage(refer to your Schedule of Benefits and Copayments), treatment provided by a specialist may require plan authorization. Your selectedgeneral dentist will initiate this authorization. Eligible dental care services from a specialist are those services specifically listed under thespecialist category of the Schedule of Benefits and Copayments.V. EXTENDED CAREUpon termination of eligibility, the plan will complete any procedures started, but only the procedures in progress.VI. EFFECTIVE DATE OF COVERAGEA.If enrollment is received prior to the eighteenth (18th) day of the month, coverage will begin on the first day of the followingmonth. If TDAHP does not receive the completed application as required above, the member must wait until the 1st of thefollowing month.B.A spouse and child(ren), newly acquired through marriage, must make an application within thirty (30) days of marriage. Ifsaid application is received prior to the eighteenth (18th) day of the month, coverage will begin on the first day of the followingmonth. Except for newborn natural children and adopted children, who are enrolled within thirty (30) days from the date of thebirth of the natural child or thirty (30) days after placement of the adopted child, family members, who do not enroll during theinitial enrollment period, cannot enroll until the next annual open enrollment period.VII. PARTICIPATING DENTAL OFFICESA.Benefits Obtained From General Dentists: Except for out of area emergency care, benefits are available only from your selectedgeneral dentist.B.List of General Dentists: You may obtain a current list of general dentists from the plan’s administrative office located at 2800North 44th St., Suite #500, Phoenix, AZ 85008, by calling (602) 266-1995 or 1 (888) 422-1995, or on our website at TDAdental.com and the “Find a Provider” link.C.Choosing a General Dentist: You may choose any general dentist from the list of general dentists listed on our website. Uponrequest, the plan administrator will assist you in selecting a plan dentist, but may not recommend any particular dentist. Allcovered family members must go to the same general dentist. You must choose a general dentist at the time you enroll. Youmust have a general dentist to receive benefits.D.Changing General Dentists: You may change general dentists. If you notify the plan, in writing, by the fifteenth (15th) day of themonth, the change will be effective on the first of the following month. Should your general dentist stop participation, the planreserves the right to transfer you to another general dentist of your choosing.All dentists furnishing services to a member do so as independent contractors. TDAHP shall not be liable for any claim or demand fordamages arising out of or in any manner connected with any injuries suffered by a member while receiving dental services.VIII. EMERGENCY CAREA.If you are less than fifty (50) miles from your general dentist, you should always attempt to obtain emergency care from yourgeneral dentist FIRST.B.If you are seeking emergency care during normal business hours and your selected general dentist is not accessible, you shouldcontact the plan for assistance at (602) 266-1995 or 1 (888) 422-1995.C.If your general dentist is not accessible and you have made a reasonable attempt to contact the plan for assistance or you aremore than fifty (50) miles from your general dentist, then you should seek emergency dental care for the relief of pain, bleedingor swelling from any licensed dentist. Under such circumstances, the plan will pay up to a maximum of 50.00 per contract yearper person. A written itemized statement for these services must be presented to TDAHP for reimbursement. If it is necessaryto have additional treatment, it must be done by your general dentist.IX. SCHEDULING AN APPOINTMENTAfter your plan becomes effective, you can schedule an appointment by contacting your selected general dentist. Your dentist will offeryou an appointment generally within thirty (30) days of your call or within 24 hours for emergency care. Most dental appointments arescheduled Monday through Friday during regular working hours. Each dentist is an independent practitioner who establishes his or herown hours. Call your general dentist to ask about office hours and the availability of emergency dental services.9FORM NO. 510i PREFERRED CARE (8/18)

X. PLAN IDENTIFICATION CARDAlthough an ID card will be issued to you, it is not necessary in order to receive dental care form your general dentist. Your name willappear on an eligibility list, which is sent to your selected dentist each month.XI. WORKERS’ COMPENSATION EXCLUSIONExpenses for which payment is required under applicable Workers’ Compensation statutes are not eligible for payment under this dentalplan.XII. COORDINATION OF BENEFITSThis Coordination of Benefits (COB) provision applies to this plan when a member and/or subscriber has other dental care coverages.In the event benefits apply under two or more dental care coverages, each plan determines its order of benefits using the first of thefollowing rules that apply:A.Non-Dependent or Dependent: The plan that covers the person other than as a dependent, such as an employee, member,policyholder. retiree or subscriber, is the primary plan and the plan that covers the person as a dependent is the secondaryplan.B.Child Covered Under More Than One Plan: Unless there is a court decree stating otherwise, plans covering a child shalldetermine the order of benefits as follows:1.2.For a child whose parents are married or living together if they have never been married:a.The plan of the parent whose birthday falls earlier in the calendar year is the primary plan; orb.If both parents have the same birthday, the plan that has covered the parent longest is the primary plan.For a child whose parents are divorced or separated or are not living together if they have never been married:a.If a court decree states that one of the parents is responsible for the child’s healthcare expenses orhealthcare coverage, the responsible parent’s plan is primary.b.If the parent with responsibility has no healthcare coverage for the child’s healthcare expenses, but thespouse of the responsible parent does have healthcare coverage for the child’s healthcare expenses,the responsible parent’s spouse’s plan is the primary plan. If a court decree states that both parents areresponsible for the child’s healthcare expenses or healthcare coverage, the provisions of R590-131-6.B.1.shall determine the order of benefits.c.If a court decree states that the parents have joint custody without stating that one parent has responsibilityfor the healthcare expenses or healthcare coverage of the child the provisions of R590-131-6.B.1. shalldetermine the order of benefits, ord.If there is no court decree allocating responsibility for the child’s healthcare expenses or healthcare coverage,the order of benefits for the child are as follows:i.the plan covering the custodial parent;ii.the plan covering the custodial parent’s spouse;iii. the plan covering the non-custodial parent; and theniv. the plan covering the non-custodial parent’s spouse.e.C.For a child covered under more than one plan, and one or more of the plans provides coverage for individualswho are not the parents of the child, such as a guardian, the order of benefits shall be determined underR590-131-6.B.1. or 2. as if those individuals were parents of the child.Longer or Shorter Length of Coverage1.If the preceding rules do not determine the order of benefits, the plan that covered the person for the longer periodof time is the primary plan and the plan that covered the person for the shorter period of time is the secondary plan.2.To determine the length of time a person has been covered under a plan, two successive plans shall be treated as oneif the claimant was eligible under the second within 24 hours after coverage under the first plan ended.a.FORM NO. 510i PREFERRED CARE (8/18)The start of a new plan does not include:i.a change in the amount or scope of a plan’s benefits;ii.a change in the entity that pays, provides or administers the plan’s benefits; or10

iii. a change from one type of plan to another, such as, from a single employer plan to a multipleemployer plan.b.The person’s length of time covered under a plan is measured from the person’s first date of coverage underthat plan. If that date is not readily available, the date the person first became a member of the group shallbe used as the date from which to determine the length of time the person’s coverage under the presentplan has been in force.c.If none of the above rules determine the primary plan, the allowable expenses shall be shared equallybetween the plans.d.If the plans cannot agree on the order of benefits within 30 calendar days after the plans have received allof the information needed to pay the claim, the plans shall immediately pay the claim in equal shares anddetermine their relative liabilities following payment, except that no plan shall be required to pay more thanit would have paid had it been the primary plan.XIII. THIRD PARTY RESPONSIBILITYIn the event a member and/or subscriber sustains any illness or injury for which a third party may be responsible, the plan, up to theamount of benefits paid or provided, shall be entitled to the proceeds of any settlement or judgment which results in a recovery fromthe third party; but only under the conditions that the covered member and/or subscriber is made whole first.XIV. CONTINUATION OF COVERAGEYou and your dependents are entitled to continue coverage, should you and/or your dependents’ eligibility lapse under the plan. Youmust provide written notification of request for continuation of coverage with appropriate membership dues (premium) within sixty (60)days of the date your eligibility ceases.XV. TERMINATIONBenefits under this plan shall cease upon any of the following events:A.On the date of the expiration of the period for which the last payment of the contract was made.B.Upon the date of entry into full-time military service.CIn the event premiums are delinquent, services and benefits under the plan shall be suspended effective on the last day of themonth during which the delinquency occurred. Member must pay past deliquent fees accrued within the past 12 months Inorder to reinstate or begin a new individual plan.XVI. DENTAL RECORDSThe dental records of the member and/or subscriber concerning services performed herein shall remain the property of the plan dentist.XVII. CUSTOMER SERVICE INQUIRESPlan member and/or subscriber customer service is available by calling TDAHP at 602) 266-1995 or toll-free 1 (888) 422-1995 duringnormal business hours. All dental plan inquires, including grievance procedures are handled by TDAHP.XVIII. PROOF OF LOSSWritten proof of loss must be given to plan within ninety (90) days after the date of the loss for which encounter is made. If it was notreasonably possible to give written proof within the 90 day period, plan will not reduce or deny an encounter for this reason if the proofis filed as soon as is reasonably possible.XIX. GRACE PERIODA 30-day grace period will be granted for payment of premiums accrued after the first premium has been paid. During this period thePolicy will remain in force, but you will be liable to TDAHP for premiums accrued during this period. Any claims received for servicesrendered during this period will be held for processing until premium payment is received.XX. RIGHTS OF SPOUSEA.In the event of the insured’s death the spouse of the insured shall become the insured.B.Spouse has rights to continuation of coverage as outlined above in the event of termination.11FORM NO. 510i PREFERRED CARE (8/18)

PRINCIPLE EXCLUSIONS AND nts are covered to the age of fifteen (15) and are limited to once per permanent molars only.Periodontal treatment (sub-gingival curettage and root planing) is limited to four quadrants in any thirty-six (36) consecutivemonths.Replacement of a restoration is covered only when it is dentally necessary.Fixed bridgework shall be covered only when a partial cannot satisfactorily restore the case. If fixed bridges are used when a partialcould satisfactorily restore the case, it is considered optional treatment.Replacement of existing bridgework is covered only when it cannot be made satisfactory by repair.Partial dentures are not to be replaced within any five (5) year period from the date of last placement, regardless if last placementoccurred while covered under this plan, unless necessary due to natural tooth loss where the addition or replacement of teeth tothe existing partial is not feasible.Full upper and/or lower dentures are not to exceed one each in any five (5) year period from the date of last placement, regardlessif last placement occurred while covered under this plan. Replacement shall be provided by the plan for an ex

Cut off dates for changes, updates or terminations need to be into TDA by the 18th of the month to be effective for the first of the following month. UNDERSTANDING YOUR PLAN . Quality Dental Insurance, Redefined. 3 FORM NO. 510i PREFERRED CARE (8/18) I. ELIGIBILITY A. You are eligible if you are an individual, family, senior or self-employeed.