Meap Solutionsportfolio

Transcription

MEAP SOLUTIONS PORTFOLIONext-Generation Technology for Higher Business Productivity

Ever since Canon introduced its Multifunctional Embedded Application Platform (MEAP) several years ago,many software developers have been delivering unique applications that address a variety of needs. MEAP isan application platform that allows developers to create software applications that can reside on those CanonimageRUNNER multifunction devices enabled with MEAP.The objective of the MEAP Solutions Portfolio brochure is to showcase developed MEAP applications. Sincedevelopment activity is ongoing, it’s recommended that you visit our Alliances section of the Canon U.S.A., Inc.web site at www.usa.canon.com to see the latest developments and applications.MEAP has helped set Canon apart from the competition by enabling our MFP devices to deliver personalizedapplications for end-users. This, in turn, has paid dividends to our customers by improving their workflows whilehelping Canon become a recognized leader in digital office solutions. Canon is committed to helping customerssucceed in today’s challenging business environment. With MEAP, any type of business can evolve into a moreintegrated and productive enterprise.MEAP APPLICATION TYPESThe MEAP Solutions Portfolio brochure is organizedinto three chapters, representing the sources of MEAPdevelopment activity:CUSTOM MEAP APPLICATIONSCustomers take advantage of MEAP to customize theirimageRUNNER devices to meet their specific workflow needs.For example, clients who want to scan documents from theirimageRUNNER device to their company database directorycan create an application that results in a special “button”located on the imageRUNNER device that triggers thisunique process. Customers can even create the applicationthemselves—provided they have the development expertisein-house—or Canon U.S.A. can develop the applicationon the customer’s behalf.Customer-specific MEAP applications generally fall intofour basic types:A. Authorized SendForces users to authenticate themselves first beforeaccessing the imageRUNNER device’s documentdistribution capabilities while allowing all usersto access basic copy features.B. Scan-to-DatabaseAllows clients to scan documents from the imageRUNNERdevice to their company’s unique database.C. Advanced AuthenticationThis is for companies that have authentication requirements above and beyond the standard authenticationfeatures included with the imageRUNNER device.D. KioskAllows a customer to customize the panel ofthe imageRUNNER device LCD for “Pay for Copyor Fax” purposes.INDEPENDENT SOFTWARE VENDORMEAP APPLICATIONSIndependent Software Vendors (ISV) utilize the MEAP SDK(Software Development Kit) to create applications thatintegrate their software solutions with the imageRUNNERproduct line. For example, cost recovery vendors that employa terminal to connect to an imageRUNNER device to capturethe requisite data to record in their cost recovery solutioncan use MEAP and the imageRUNNER device panel to replacethe terminal. MEAP allows ISVs to design the applicationsuch that the user interface and much of the functionalitycan reside directly on the imageRUNNER device itself, thereby eliminating the need for any additional hardware. Aspart of their overall software solution, ISVs typicallymarket these types of applications, though in somecases Canon U.S.A., Inc. may resell the offering.CANON BRANDED MEAP APPLICATIONSCanon also makes use of the MEAP SDK platform todevelop applications that are commercially available.Many of these provide a deep integration between Canon’simageWARETM branded software applications and theimageRUNNER devices.

Table of ContentsCUSTOM MEAP APPLICATIONSAuthorized Send .2Scan-to-Database .4Advanced Authentication .6GBCblue—COPYblue .8INDEPENDENT SOFTWARE VENDOR MEAP APPLICATIONSeCopyTM ShareScan OP .10Ribstone EM1 .12Captaris RightFax Integration for MEAP .14Codehost : imageRUNNER Smart Card Authentication .16Pharos iMFP for Canon .18Equitrac Embedded for Canon .20nQueue Embedded Brand: Integrated Cost Recovery for Canon .22CANON BRANDED MEAP APPLICATIONSimageWARE Document Manager Client for MEAP .24imageWARE Accounting Manager for MEAP .26Virtual Mailbox .28

Custom MEAP ApplicationsAUTHORIZED SENDOVERVIEWAuthorized Send is a MEAP application customized for a client’s unique environment that requiresusers to authenticate themselves to have access to Scan-to-E-mail and Scan-to-Folder features.Users do not have to authenticate in order to access the basic copy features.This application is capable of many features, including authentication against Microsoft Domain,Address Book, Configurable Network Shares, and Enhanced Scan Settings, that allows the user toconfigure the resolution, color mode, image mode, brightness, and paper size.Customized MEAP applications are ready made solutions that can be modified for specific customerenvironments with minimal development effort. Please contact your Canon Sales Representative if you areinterested in customizing a MEAP application for your particular environment.1. Authenticate the user.2. Select Scan-to-E-Mail orScan-to-Network folder.3. Scan-to-E-Mail prompt screen.The Custom MEAP Application solution screen shots are only examples for illustrationpurposes. The final look can vary depending on the customization.2www.usa.canon.com

BENEFITSProtects your confidential information bySOLUTION SCENARIOpreventing unauthorized users from accessingCompliance regulations dictate that companies have internal controlsand audit trails in place to guard against the misappropriation ofconfidential and sensitive company information. The IT Manager of acompany realizes that all employees can use the send function of theimageRUNNER device to transmit sensitive financial reports withoutany record of that activity. As such, he would like to require his usersto authenticate themselves against the Active Directory server priorto using the imageRUNNER device send function. He can achievethis by customizing Canon’s Authorized Send MEAP application.This helps ensure that the devices are protected and have completeaudit trails to help them from being misused. This helps theIT Manager secure the imageRUNNER devices while still allowingusers to access the basic copy, print, and mailbox functions sothat their general office workflows are not disrupted.Scan-to-E-mail and Scan-to-Folder features.Increases security by ensuring that e-mailssent from imageRUNNER devices can beassociated back to an authorized user.Streamlines workflow by allowing basic copyfeatures to be easily used but require userauthentication for Scan-to-E-mail andScan-to-Folder features.TARGET MARKETCUSTOMIZATION EXAMPLESAuthorized Send is built on theCanon MEAP platform and, therefore, can be customized to meetyour requirements. Some samplecustomizations include:Adding your company logo tothe user interfaceThe solution is best suited for organizations thatAdding additional file formats(i.e., JPEG, text searchablePDF, etc.)Authenticating againstNovell eDirectorywant to allow only authorized users to have accessto Scan-to-E-mail and Scan-to-Folder features;however, all users can access device copyfeatures without having to authenticate.Restricting the functionalityby allowing “Scan-to-Self”only or removing “Scan-toFolder” featuresAuthenticationSecurity AgentScan-to-E-MailActiveDirectoryServerE-Mail ServerScan-to-FolderimageRUNNER devicepowered by MEAPShared File Server3

Custom MEAP se is a customized MEAP application that allows customers to scan documents fromthe imageRUNNER device into their company’s database. Customized index information can beentered directly at the imageRUNNER device’s user interface. Document images and indexinformation can be sent to a company’s database by sending the document image and indexinformation into a network folder. Here it can be automatically imported into a database, or thedocument image and index information can be sent via e-mail and imported into the database.Customized MEAP applications are ready made solutions that can be modified for specific customerenvironments with minimal development effort. Please contact your Canon Sales Representative if you areinterested in customizing a MEAP application for your particular environment.1. Authenticate the user.2. Scan to company databasewith index information.The Custom MEAP Application solution screen shots are only examples for illustrationpurposes. The final look can vary depending on the customization.4www.usa.canon.com

BENEFITSAutomates the document capture workflowSOLUTION SCENARIOby allowing users to scan, index, and sendA law firm stores large volumes of document images in a documentmanagement system designed for the legal industry. The methodcurrently used to upload document images into the firm’s databaseis cumbersome. A user must first scan the document image to aclient’s PC, log-in to the document management system througha Web browser, enter the index information, then browse andupload the document image.document images from an imageRUNNERThe law firm can automate this process and allow its users to scanand index documents directly from its imageRUNNER device andsend them into the document management system with Canon’sScan-to-Database workflow, which increases workflow efficiency.device investment by making it easier fordevice to a document database, thusimproving workflow efficiency.Eliminates the manual process of scanningand uploading documents into documentdatabases, which saves time.Leverages the database and imageRUNNERusers to store document images.TARGET MARKETCUSTOMIZATION EXAMPLESScan-to-Database is built on theCanon MEAP platform and, therefore, can be customized to meetyour requirements. Some samplecustomizations include:Adding your company logo to theuser interfaceAny organization looking for a fast andCustomizing the index fields tocapture pertinent informationefficient method to scan hard copy documentsinto their company database.Supporting additional fileformats (i.e., JPEG, textsearchable PDF, etc.)Customizing the application toconnect to different databasesor workflow enginesOption #1Send the document andXML index informationto a network share“HotFolder”imageRUNNER devicepowered by MEAPA script will importthe document andindex informationto the databaseOption #2Document and indexinformation are sentvia e-mail to thedatabase for import5

Custom MEAP ApplicationsADVANCED AUTHENTICATIONOVERVIEWAdvanced Authentication is a MEAP application that can be customized for a client’s unique environment that requires users to authenticate before using any of the functions of an imageRUNNERdevice. Advanced Authentication enhances an enterprise’s need for securing access to theirimageRUNNER device. Advanced Authentication helps protect confidential information bypreventing unauthorized users from accessing the device, which helps in securing the environmentand strengthening internal controls. Advanced Authentication could also allow an IT Manager togrant access to the imageRUNNER device from a central location which helps further secure thedevice. For tracking device usage, Advanced Authentication can be used together with imageWAREAccounting Manager to collect, analyze, and track device usage throughout an organization.Customized MEAP applications are ready-made solutions that can be modified for specific customerenvironments with minimal development effort. Please contact your Canon Sales Representative if you areinterested in customizing a MEAP application for your particular environment.The Custom MEAP Application solution screen shots are only examples for illustrationpurposes. The final look can vary depending on the customization.6www.usa.canon.com

BENEFITSProtects your confidential information bySOLUTION SCENARIOpreventing unauthorized users from accessingSt. Mary’s hospital must protect patient information to complywith HIPAA Privacy and Security rules. In order to secure patientinformation, the hospital would like to make all employees log-in toimageRUNNER devices before copying, scanning, e-mailing, or faxingdocuments. With Advanced Authentication, the hospital can addinformation security, and employees can use their same Novell network ID and password. With the optional imageWARE AccountingManager application, they can also track user activity and captureaudit trails.the imageRUNNER device.Manages who is authorized to use theimageRUNNER device from a central location.Creates usage reports and charge-backusage of the device to each user ordepartment with the optional imageWAREAccounting Manager software.TARGET MARKETCUSTOMIZATION EXAMPLESAdvanced Authentication is builton the Canon MEAP platform and,therefore, can be customized tomeet your requirements.This solution is best suited for companies thatSome sample customizationsinclude:Adding your company logoAuthenticating against differentdirectory serversuse Novell eDirectoryTM as their authenticationmechanism and would like to use it to requiretheir users to authenticate themselves prior toaccessing the imageRUNNER devices.AuthenticationimageRUNNER devicepowered by MEAPNovelle-DirectoryServer**Advanced Authentication can be customized to support other directory servers.Statements made in this document are the opinions of Canon U.S.A. None of thesestatements should be construed as legal advice, as Canon U.S.A. does not providelegal counsel or compliance consultancy, including without limitation, SarbanesOxley, HIPAA, GLBA, Check 21 or the USA Patriot Act. Each customer must have itsown qualified counsel determine the advisability of a particular solution as itrelates to regulatory and statutory compliance.7

Custom MEAP ApplicationsGBCblue—COPYblueOVERVIEWCOPYblue is a MEAP application that essentially converts an imageRUNNER deviceinto a self-operated business amenity that hotels use to provide their guests withwalk-up copy and fax service. Hotels guests can swipe their credit card or hotelprovided debit card to unlock the device and allow the guests to make copies andsend faxes. The imageRUNNER device interface is completely customized, makingit very easy to use. Upon completion, users obtain a printout of the receiptsummarizing their activities and charges.The COPYblue application makes use of the imageRUNNER device’s remote statusand diagnostics capabilities by sending automatic notifications to GBCblue, theservicing dealer, to ensure the system is up and running. As a result, hotels can placethe COPYblue in an easily accessible area, without any need for additional staff.COPYblue was co-developed by GBCblue and Canon utilizing the MEAP SDK.GBCblue CreditAuthorizationServerCredit CardClearingHouseGBCblueServerDebit Card WorkflowimageRUNNERdevice withCOPYblue atthe hotelE-mailCertification ofFax to HotelGuest’s OfficeE-mail AddressCustomer Workflow8Credit Card WorkflowWEB SERVICEHTTPSHotel Guest FaxDestination(s)COPYblue Service Alerts viaE-mail to Hotel orPhone CallGBCblue MonitoringStationAlert Workflowwww.gbcblue.com

BENEFITSSOLUTION SCENARIOCOPY CAPABILITYA financial planning company is hosting an off-site seminar ata local hotel. The presenter would like to hand out copies of hispresentation, but he didn’t prepare the handouts in advance. Inorder to lure the financial company to the hotel site, the hotelmanager provided the attendees with a prepaid debit card thatentitled them to 10 worth of free copies on the COPYblue. Thepresenter takes the debit card and makes his copies.FAX CAPABILITYA hotel guest checks in after signing up a new client. She’seager to get the client established in the company system atheadquarters and needs to fax the newly completed credit cardapplication. She walks up to the COPYblue and swipes her creditcard. She faxes the credit application to headquarters andreceives the receipt.For HotelAllows hotels to provide their guests witharound the clock access to copy and fax service,without the need for additional staffing.Provides hotels with an opportunity to earnadditional revenue while also providing amuch needed amenity.Provides remote diagnostic tools, which meansthat hotels don’t have to invest additionalstaffing and resources to ensure that thedevice is up and running.Allows some hotels to qualify for a higher ratingby being able to provide a business center.Allows hotels to meet the needs of the lucrativeconvention and business meeting events.For GuestsConvenient, around-the-clock access to copyand fax capabilities.A simple and easy-to-use interface means thatguests can quickly make copies and faxes.REMOTE MONITORING CAPABILITYA hotel just hosted a series of meetings as part of its busy season.The COPYblue was very popular among the guests and they mademany copies of the session’s handouts. As a result, the toner wasrunning low. Fortunately, the COPYblue system automatically senta “Low Toner” message to the GBCblue offices. GBCblue identifiedthe hotel and dispatched a dealer to visit the hotel and replenishthe toner, prior to actually running out.SOLUTION COMPONENTSGBCblue sells COPYblue as a turnkeysolution directly to its hotel clients.Hotels only need to have a Canon IRDevice enabled with MEAP technology,Internet access, and a businessrelationship with GBCblue.Fax confirmations can be forwarded to theuser’s e-mail account.COPYblue’s checkout page means that the guesthas a real-time confirmation of his or heractivity that can also serve as a receipt forreimbursement.COPYblue accepts VISA , MasterCard , AmericanExpress , and DISCOVER credit cards.COPYblue accepts prepaid debit cards, whichcan be purchased at the hotel.TARGET MARKETCOPYblue is designed for hotel and hospitalityvenues to provide a self-service credit- anddebit-card-enabled system to provide theirguests and clients with around-the-clockaccess to copy and fax capabilities.9

Independent Software Vendor MEAP ApplicationseCOPYTM SHARESCAN OPOVERVIEWThe addition of eCopy to the high-speed scanning capability of an imageRUNNER device enablesvirtually any office worker to securely incorporate paper-based information directly into anybusiness software application. Office workers quickly adopt and use eCopy because it’s so easy.Scanning and routing the document is as simple as the push of a button, with no training required.Businesses that want to speed the processing, increase the security, and reduce the cost of business workflows achieve this through the seamless and easy connectivity of eCopy ShareScan withDesktop and Connector software. eCopy provides tightly integrated, “real-time” connections tomore software applications than any other MFP scanning and routing software available. Businessesthat utilize both Canon imageRUNNER devices and DR-Series Scanners also benefit from a common(eCopy) user interface that enables office workers to use the same procedure for scanning and routing documents, regardless of device, which helps to assure compliance with company guidelines.eCopy helps maximize the ease of administration and minimize technical support calls by enablingIT staff to administer the system from a central location, avoiding the need to visit individual MFPs.eCopy's leverage of network security protocols and real time authentication provides the assurancethat security minded organizations require. Administrators can easily configure it to provide anaudit trail that includes what documents were sent where, by who, and when.10www.ecopy.com

BENEFITSSOLUTION SCENARIOEliminates the timely task of repeating scanswith eCopy’s scan preview featureA mortgage provider was able to cut the time needed to processlengthy loan applications by 30 percent by using a combination ofeCopyTM software and Canon imageRUNNER multifunction printers(MFPs). More than 90 percent of this company’s nearly 2 billion inloans last year were applied for using paper applications. Even smallmortgage loans involved 100 to 125 pages of paper.Manages eCopy-enabled devices from a centrallocation with eCopy’s real-time native integration saving an IT Administrator valuable timeWith eCopy’s Desktop and ShareScan OP software, the mortgageprovider's employees use the imageRUNNER device to scan loandocuments quickly and securely into PDF documents for electronicarchiving. Once the paper document is transformed into PDF, multipleusers can view and highlight sections of the PDF or add annotations.It provided a more productive way for employees to collaborate ondocuments, which resulted in dramatically increased loan throughput.The combined solution allows them to:Offers a unique user experience based on theuser’s credentials giving the user immediateaccess to the appropriate files and foldersright at the copierDigitize documents and transform them into universallyreadable PDF files in 30 to 60 seconds.Provides a user interface that mimics the characteristics of the application meaning littleuser training is requiredEnsures a consistent level of security and aidesin compliance by maintaining a complete audittrail by enabling IT Administrators to use thesecurity features such as SSL, encryption, anduser authenticationCombine Word documents and other electronic files instantlywith scanned documents into a single PDF file.Annotate, highlight, and sign PDF documents without theneed for additional software.Encrypt sensitive PDF files so that they could be e-mailedsecurely to and from branch and central offices without risk.TARGET MARKETSOLUTION COMPONENTSCanon imageRUNNER deviceenabled with MEAP technologyCompanies in legal, financial, healthcare,insurance, government, construction, or servicesthat need to integrate paper into their workflow.eCopy ShareScan OPeCopy Desktop11

Independent Software Vendor MEAP ApplicationsRIBSTONE EM1OVERVIEWRibstone’s EM1 is an easy-to-use, Bates Stamping application for the instant creation of paginatedphotocopies for corporate legal departments and law firms. Operators are able to copy files withjust one pass of an original document from an imageRUNNER device, while simultaneously applying a Bates Number endorsement and additional text for added clarity or instruction. Eliminatingthe need for the traditional time-consuming and manual “copy-label-copy” process, EM1 replaceslabel printers, hand stamps, and lost time due to uneven placements of labels, raised labels, orrescanning. With EM1, legal workers enjoy the quickest Bates Stamping solution available in themarket—it’s easy-to-use, robust, and embedded within their imageRUNNER device.1Set a Prefix of upto 50 CharactersStart Bates NumberSet a SuffixSelect Finishing OptionsAdd Two ProgrammableLines of Text, each upto 50 characters2Select Placement ofEach EndorsementCreate Instant CopySets with BatesStamp and TextEndorsementSTART34Output12www.RibstoneUSA.com

BENEFITSSOLUTION SCENARIOConvenient Bates Stamping—a law firm or legal service bureaurequires an easy-to-use Bates Stamping solution to replace theless efficient processes of “copy-label-copy” or use of a Bates handstamp. These processes of using labels or stamps are prone to errorand are time-consuming, expensive, and inaccurate. Furthermore,these solutions can require two passes of original documents.Ribstone EM1 enables the imageRUNNER device operator to walkup to the device and simply apply a Bates number, complete withalpha prefix, start number, and suffix. The operator can also addtwo customized text messages that are typically required in thelegal industry, such as “Confidential” or “For Attorney’s Eyes Only.”Ribstone EM1 also offers the flexibility to place the text anywherearound the page with twelve available zones. Users can also selectfrom multiple fonts, sizes, and styles, while using all the finishingfeatures available on the imageRUNNER device. This functionalitygreatly improves upon efficiency and can replace the existingcopy-label-copy production process.SOLUTION COMPONENTSRibstone EM1 includes a MEAP .jarfile installed on the imageRUNNERdevice and software that’s loadedonto a computer with an Intel Celeron D Processor (2.53GHz).The computer does not needto be placed in direct proximity tothe Canon imageRUNNER deviceand can reside anywhere on acompany network.Easy-to-use, Canon and Ribstone touch-screeninterface requires minimal training.Bates number instantly while copying in asingle pass.Bates number with several placement andfont options.Customize text messages with multipleplacement and font options.Reduce the need for the traditional process of“copy-label-copy” (uneven placement, raisedlabels, or time and money lost to rescanning).Capture billing information and export tocost recovery applications, such as Equitracand nQueue.Allows for the full range of finishing optionsoffered by the imageRUNNER device, such ashalftone printing for better resolution, staples,auto-detect page size, and hole punch.TARGET MARKETLaw firms, facilities management companies,corporate legal departments, legal print-for-payvendors, government, and regulatory agenciesare all experiencing the key benefits of usingRibstone EM1 for Bates numbering andpagination on Canon imageRUNNER devices.13

Independent Software Vendor MEAP ApplicationsCAPTARIS RightFAX INTEGRATION FOR MEAPOVERVIEWCanon U.S.A., Inc. and Captaris have partnered to embed RightFax network faxing and electronicdocument delivery software within Canon imageRUNNER devices, utilizing Canon’s innovativeMEAP technology. Captaris Rightfax Integration for MEAP is an embedded application that allowsfor bi-directional communication between the imageRUNNER device and RightFax. It’s comprisedof the RightFax MFP Module version 3.0 and the MEAP platform to integrate the device with thelatest version of RightFax. The resulting integration gives users easy access to the extendeddelivery and notification options of RightFax Enterprise or business servers directly fromCanon imageRUNNER devices.1. Log-in to RightFax Server.2. Access Phone Book, Cover Sheet, and Billing CopiesBased on Log-in Credentials.3. Send Documents via Standard Fax, Certified Delivery,Encrypted, or Other Delivery Options.4. Receive Printed Delivery Notification.InternetScanDocumentto DeliverRightFax MFPModulePrint ReceivedDocument yOptionsLAN14www.captaris.com

BENEFITSSOLUTION SCENARIOThe mortgage industry provides a number of examples ofhow Captaris RightFax and Canon can work together to provideenhanced productivity. Because documents need to be transferredquickly, often with signatures or other handwritten notes, anonramp to network fax capabilities from imageRUNNER devicesis extremely useful.Mortgage processors or agents are able to walk up to animageRUNNER device and use their credentials to log-in andaccess the same RightFax account they use from their desktop.In addition to core faxing capabilities, such as scheduling delivery,sending documents securely, and adding cover page notes, theRightFax integration to Canon devices allows dynamic two-waycommunication with the RightFax server. Staff members can usetheir own phone books, quickly check their inbox to see if a faxhas arrived, or check details about an earlier transmission. Oncedocuments are sent, users receive notifications and can viewhistory logs because RightFax captures all vital information.By providing RightFax functionality within imageRUNNER devices,organizations can efficiently and securely manage documents ina consolidated environment that supports compliance andreduces costs.Cost control through consolidationCaptaris RightFax Integration for MEAP cansupport many MFPs. This enables organizationsto consolidate resources and reduce costs byeliminating multiple stand-alone fax machines,modems, phone lines, and supplies.Increase productivity and efficiencyUsers can print, scan, copy, and fax from oneconsolidated device. This translates into sizableimprovements in productivity and more timelycommunications with customers and suppliers.Enhanced security and complianceRightFax provides tamper-resistant documentdelivery, as well as options such as certified orencrypted e-mail delivery to safeguard privacyand support compliance (e.g., SOX and HIPAA).Extend infrastructure investmentsRightFax is a simple and effective way to optimizeexisting IT infrastructure. It extends the valueof imageRUNNER devices and inte

MEAP has helped set Canon apart from the competition by enabling our MFP devices to deliver personalized applications for end-users. This, in turn, has paid dividends to our customers by improving their workflows while helping Canon become a recognized leader in digital office solutions. Canon is committed to helping customers