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Fast forward yourbusiness with theOASE platformDiscover the OASE platform, offering over 1000 videoguides to help users get the most out of Office 365.
Welcome to the OASEPlatform Guide for Resellers.Table of contentsOur team has prepared this document to provide you withinformation on what OASE is and the need it fills, as well as anPain points 3overview of the platform’s features and benefits to businesses(and their employees) and resellers such as yourself.OASE Platform 4This guide is a one-stop package of information that shouldhopefully answer all your questions and fully prepare youto confidently add the OASE platform proposition to yourPlatform Reseller Section5Modern Workplace offering.We’re really excited to share our vision with you – if you findPlatform User Section 8yourself still being unclear on anything you read here, reachout and we will make sure to provide any extra informationyou may need.Use Case 1 11For now – happy reading!Use Case 2 13Pricelist 15Contact Page 16OASE Playbook for Resellers 2
Unlocking theOffice 365 potentialPain points for businesses:Unable to provide easy access to validated contentWith the introduction of Microsoft 365 (a suite of Office 365,Difficulty to provide employees the opportunity toWindows 10 and Enterprise Mobility plus Security tools), camelearn new skillsthe opportunity for businesses to streamline collaboration andenable a more productive workforce. But the potential of all ofTakes long time to introduce new updates to all employeesits features still remains hugely untapped.Outsourced instructors come with a premium price tagOffice 365, one part of Microsoft 365, undergoes regular changesand updates – and its extensiveness causes a number of issues forCompanies invest in Office licenses but the ROI is poorbusiness, as most employees do not fully utilize what Office 365 hasdue to a lack of engagementto offer. Your clients are most likely struggling with the same issue –they invested in their license but fail to equip their staff with relevantand educational content that can help them become more efficientand productive in their workplace.The OASE platform was created to address these challenges.Pain points for end users:Lack of knowledgeable in-house training resourcesWith OASE, you can empower your customers to increase tierEmployees are not productively utilizing programsemployee output in order to create a truly modern workplace.at their disposalUsers will be able to dictate the pace of their learning, helpingEmployees can’t access information when theythem feel in control and enabling them to be more productiveneed it mostand confident in their role.Employee knowledge retention is poor250sesfrcenee liDiscover the true potential of OASE for Office 365with 250 free licenses to use in your business.OASE Playbook for Resellers 3
The OASE platformOASE platform featuresSimply, OASE is a custom-built online video platform thathas been carefully designed to quickly assist users in findingthat little piece of information they need, helping them tomake the most of each Office 365 program.Over a 1000 informational animated videos have been1000 short,Easy to use filtersIn-depth reportingcreated to ensure that any user can quickly learn how toinformative andto help users findto provide valuablemaster the systems they use on a regular basis, and alsoeducational animationswhat they needuser insightsContinuous updates,Regularly hostedStandard contentso content evolveswebinars and tipscan be tailored toto meet demand& tricks emailsmeet business needsCustom learningAccessible 24/7Easy login viajourneys tailoredfrom any device,Azure Activeto staff’s needsat any locationDirectoryintroduce and educate them on those programs that theyshould be using.Available in 4 major languagesOASE Playbook for Resellers 4
PLATFORM RESELLERSFast forwardyour business.BUILDa better essOASE Playbook for Resellers 5
Broaden your portfolio.Increase customer satisfaction.When it comes to selling Office 365, you know your businessneeds a key differentiator to stand out in a crowded market.Plenty of providers offer Office 365 licenses, but few enableend customers to unlock the full potential that these toolscan bring to a business.Being able to offer your customers the ability to access anend-to-end video learning and knowledge platform, richin educational content, that will enhance their Office 365experience will boost the value of your proposition to them.It will also ensure that their employees can smoothly integrateand adopt the entire program suite, boosting your retentionrate and helping you to meet Microsoft’s expectations aroundBenefits for our resellersEnhances Office 365 value proposition withan end-to-end solution that ensures smoothintegration and fast adoptionDecreases after-sales workload by providingcustomers with an easy-to-use self-serviceOffice 365 knowledge platformProvides the opportunity to generate recurrentrevenue with minimal sales effort, as well as addnew revenue streamEnsures customers fully utilize Office 365 to maximizethe customer lifetime value, stimulate cross/upsellopportunities and limit churnresellers providing services that guarantee Office 365 activationand usage.OASE Playbook for Resellers 6
The OASE platform for resellersReseller featuresUse a dashboard to easily manage customersGet an overview of customer usage detailsand statisticsQuickly and easily create free demo accounts tohelp with the sales processReceive market-leading tools (helpdesk tool, chatbot,etc.) and support for the onboarding and sales processWhite label the platform to keep your brand frontof mind and boost brand loyaltyExpand the platform by adding your own contentfor your customersOASE Playbook for Resellers 7
PLATFORM USERSEnhance your customers’Office 365 experienceFINDthe informationyou needWATCHa shortvideoDOsomething newand amazingOASE Playbook for Resellers 8
Empower your customers and helpthem maximize their investment.Find the information you need, watch a short video, do something newand amazing. That is the philosophy that was the driving force behindhow the OASE platform was built.As many businesses are adopting a digital workplace strategyto introduce a new way of working in our modern age, we knewBusiness benefitsEmployees are able to learn at their own paceEnables employees to fully utilize Office 365and add value to the businessBuilds a collaborative culture that encouragesemployees to work better togetherthat there would be a need for a new way of learning.We wanted to make it easy for users to quickly find videos on theexact topic they were struggling with or wanted to know more about.We then ensured our videos were easy to watch with a clear focus thathelped to answer a commonly asked question. And with a focus oneducating the user, we wanted to ensure the user could leave thevideo knowing exactly what they needed to do.Our mission is to help businesses use OASE’s powerful and flexibleplatform and AI learning technology to realize real efficiencies acrossall forms of their training and employee development.Department benefitsA more educated, collaborative, productiveand engaged workforce will help to drive overallbusiness growthOASE platform decreases the number of incomingrequests the IT desk gets to help complete simpleOffice 365 tasksRetention of an educated workforce becomes easier,as employees feel more confident and complete tasksmore effectivelyTogether with our resellers,we are already enabling moreEmployees feel like the business is investing inthan 200,000 end-users to getthem to effectively carry out their rolethe most out of Office 365211.384 views195OASE Playbook for Resellers 9
OASE platform featuresBusiness featuresA detailed dashboard with exportable reportsOASE customerSome of the most innovative companies - both largeand small - use OASE to be the best at what they do.Easily add and remove usersIn-depth control to manage and add proper contentSpeed up user learning with internal webinarsUser featuresUsers can build their own favorite videos listVideos can be shared with non-OASE usersOur AI tailors video suggestions based on behaviorOASE Playbook for Resellers 10
Total employees upgradetheir skills autonomouslyCASE STUDYThe ChallengeRequirementsTotal’s IT service desk was being inundated with requests for help withFilip Van de Vyver, HR Director, wanted a solution to take on theOffice programs, and they knew writing and maintaining an internalburden of dealing with the constant stream of simple Office programFAQ would be incredibly resource intensive.suite questions, particularly in regard to Excel.The SolutionTotal turned to the OASE platform as they were impressed with theeasy access to 1,000 short instructional Microsoft Office videos.Also, with regular communication, updates, and webinars, Filip believedthe platform would be perfect for ensuring employees did not relapseinto old habits. As Total were using Microsoft Office 2007, the OASEplatform was still right for them as it contains information from a wholerange of Office versions, which was great for the Total employees stillworking on an older license.Filip was also attracted by the transparent subscription setup, with nohidden costs no matter how much the platform is used or to access newvideos and updates.OASE Playbook for Resellers 11
What HappenedTotal signed a subscription for 650 users, with 350 accounts beingcreated in Belgium. Using the stats provided by the platform, adminswere able to track user activity. The analysis showed that evenexperienced Microsoft Office users were using the videos to furtherexpand their knowledge.While using OASE, Total went through a system upgrade, migratingfrom Office 2007 to Office 2013. OASE was seen as the reliableknowledge platform that allowed their employees to quickly innovateat their own pace, according to their relevant skill level.The OutcomeToday, the amount of Office related tickets the service desk receiveshas drastically reduced, as Total employees can autonomously workon expanding their Office knowledge. The feedback received fromusers has been very positive. Thanks to OASE, they no longer need tosubmit tickets and their questions are answered immediately. All theyneed to do is log in and clearly state their question to find the rightinstructional videos.Total’s employees have used the OASE platform to evolve fromstandard users into advanced users, helping them to get the mostout of all applications and improve business performance.OASE Playbook for Resellers 12
First aid for Proximus staff’ssupport questionsCASE STUDYThe ChallengeRequirementsDigital innovations are being developed faster than ever to keepIris De Coster, head of the Proximus’ Corporate University ICT school,up with evolving consumer behaviour. Proximus, the largestneeded an easy to use and cost-effective solution that could boost thetelecommunications company in Belgium, wanted to safeguarddigital skills of the individuals from their 12,000 strong workforce,their leading position in the market.especially the customer service and internal operations departmentsthat could not attend a training session. She wanted a solution that userscould easily access so that they could undertake their learning at theirown pace, in any environment.The SolutionProximus decided to integrate OASE’s over 1,000 how-to videos intotheir staff’s working environment because of the fact that, as a SaaSproduct, OASE is expertly maintained and regularly updated by thespecialists at Xylos. This ensured that their employees are able to stayon top of new changes to the Office 365 platform.Another huge benefit of the OASE platform for Proximus was theavailability of all videos in Dutch and French, as this meant that everyoneacross the business could take advantage of the platform. The team atProximus were also drawn to the fact that OASE is perfectly set up foranyone who wants to independently learn how to use the tools, whilealso providing intuitive learning courses and video suggestions.OASE Playbook for Resellers 13
What HappenedDuring their switch to Office 365, every employee got theopportunity to easily learn about their new working environment.And Proximus staff members who had specific tasks, such asSharePoint Administrators and a few hundred Digital Heroes,were able to really stay up to speed with the latest technologicaldevelopments, expand their knowledge and ensure optimum usageof the new suite of programs.The OutcomeIf an employee doesn’t know how to do something in the newestversion of Office, they can now easily find the answer on OASE,which has helped to boost Proximus’ Office 365 licence ROI.OASE Playbook for Resellers 14
Pricing modelNumberof licensesReseller price perSuggested retail price perlicense per month ( )license per month ( )Our pricing model provides resellersthe perfect opportunity to build that1 - 1002,103,00101 - 2001,792,55201 - 3001,682,40301 - 4001,582,25401 - 5001,472,10501 - 6001,371,95601 - 7001,261,80701 - 8001,161,65801 - 9001,051,50901 – 1.0000,951,351.001 – 1.5000,841,201.501 – 2.0000,741,052.001 – 2.5000,630,902.501 – 3.0000,530,753.001 – 4.0000,420,604.001 – 5.0000,370,535.001 – 7.5000,320,457.501 – 10.0000,210,30differentiated value proposition andat the same time meet their businessneeds and budget with competitive,pay per license per month pricing.OASE Playbook for Resellers 15
Reach out tothe OASE team!Discover the true potential of OASEfor Office 365 with 250 free licensesto use in your business.www.oase-office.euEmail: oase@xylos.comPhone: 32 (0)2 264 13 05About OASETo close the knowledge gap in utilizing Office 365 tools, OASE platform was created bythe experts at Xylos, a respected and trusted IT advisor.Operating since 1984, Xylos consists of 250 professional employees who are allfocused on inspiring people with technology. Their mission is to help individuals to beable to better contribute to their organization’s growth and success.Xylos are renowned for combining in-depth knowledge of innovative technologyrelating to Change Management, Social, Unified Workplace, Intelligent Cloudand Smart Products, with comprehensive personal advice on implementation,management and strategy.Xylos LearningXylos is a leading Belgium provider of end-user education on Microsoft technologythat sees e-learning not as a separate sector or business, but as a means to achievea (learning) objective.With content created by experts in e-learning, that is continuously updatedfollowing technology updates and common challenges faced by end-users,Xylos support organisation in their ongoing employee education needs.OASE Playbook for Resellers 16
Platform Reseller Section 5 Platform User Section 8 Use Case 1 11 Use Case 2 13 Pricelist 15 Table of contents Contact Page 16. OASE Playbook for Resellers 3 Unlocking the Office 365 potential . Office 365, one part of Microsoft 365, undergoes regular changes and updates - and its extensiveness causes a number of issues for .
