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AvayaDIR‐TSO‐2645Contact Centre SuitePart #DescriptionAvaya Aura Contact Center 7 Common Contact Center CodesCommon Contact Center Codes.NT9Z49CAAACC R7 Software PackageNT9Z49AEAACC R7 Software DVDAvaya Aura Contact Center 7 – New Systems and Expansions (Nodal Licensing)MSRP ‐190.00NT9Z40HANT9Z40LAContact Center Multimedia Base Software.AACC R7 Multimedia Contact Nodal Base SystemAACC Multimedia R7 Nodal Base System 9Z45LANT9Z45VANT9Z45XAContact Center Multimedia Agents.AACC R7 Email Agent ‐1AACC R7 Preview Progressive Outbound Agent ‐1AACC R7 Web Chat Agent ‐1AACC R7 SMS Agent ‐1AACC R7 Nodal Predictive Outbound AgentAACC R7 Multimedia Agent BundleAACC R7 Open Queue Agent ‐1 9Z42AAContact Center Multimedia Optional Features.AACC Multimedia R7 Standby Server 11,250.00NT9Z40JANT9Z40KACommunication Control Toolkit Base Software.AACC CCT R7 Nodal Base SystemAACC CCT R7 Nodal Base System for CCMM tion Control Toolkit Optional Features.AACC Manager R7 Hot Standby ServerAACC Manager R7 Geographic Redundancy Standby ServerAACC R7 Nodal Campus Geo Combo Standby ServerAACC Manager R7 NCC SystemAACC Manager R7 NCC Standby Server SystemAACC R7 Universal NetworkingAACC R7 Nodal Record On DemandAACC R7 Nodal Multiple DN Recording ‐1 LicenceAACC CCT R7 Standby ServerAACC R7 Report Creation Wizard Users ‐1 3,600.0050.0011,250.001,000.00Communication Control Toolkit Devices.NT9Z46ABAACC R7 Communications Control Toolkit ‐ Contact Center Device Increment ‐1 315.00NT9Z46LANT9Z46MANT9Z46NANT9Z46PAAACC CCT R7 Contact Center Device for CCMM and Agent ‐ 1 DeviceAACC R7 Communications Control Toolkit ‐1 IVR Device IncrementAACC R7 Communications Control Toolkit ‐1 IVR Data Device IncrementAACC R7 Communications Control Toolkit‐ 1 IVR‐CC Device Increment ‐315.00315.00315.00NT9Z40AANT9Z40BAContact Center Manager (CCM) Base Software.AACC Manager R7 Nodal Enterprise Base SystemAACC Manager R7 MLS Base System 5,000.0075,000.00NT9Z44DAContact Center Manager (CCM) Agents.AACC R7 Nodal Voice Standard Agent 1,150.00
5IANT9Z75KADIR‐TSO‐2645AACC R7 Nodal Voice Networked AgentAACC R7 Supervisor LicenceAACC R7 Nodal SIP Voice Standard to Networked Agent transfer Increment ‐1AACC R7 Preview Progressive Outbound UpgradeAACC R7 PPOB upgrade to Predictive Outbound Agent Migration – 1 agentAACC R7 Nodal Predictive Outbound Agent UpgradeAACC R7 Open Queue Agent Upgrade 1,550.00900.00380.00245.00500.00350.00350.00Avaya Aura Contact Center 7 – Nodal Transfers (Corporate Licensing)NT9Z68AANT9Z68NANT9Z68SABase Transfers.AACC Manager R7 Corporate Base TransferAACC Multimedia R7 Nodal to Corporate Base TransferAACC Communications Control Toolkit R7 Nodal to Corporate Base Transfer 69HAAgent and Device Transfers.AACC R7 Nodal to Corporate Inbound Voice Agent ‐ 1AACC R7 Nodal to Corporate Supervisor ‐1AACC R7 Nodal to Corporate Predictive Outbound Agent ‐1 AgentAACC R7 Nodal to Corporate Multimedia with Multiplicity Agent ‐ 1AACC R7 CCT Nodal to Corporate Contact Center ‐ 1 DeviceAACC R7 CCT Nodal to Corporate IVR 7 ‐ 1 DeviceAACC R7 CCT Nodal to Corporate IVR 7 DATA ‐ 1 DeviceAACC R7 CCT Nodal to Corporate IVR 7 Contact Center Interfaces ‐ 1 DeviceAACC R7 Nodal to Corporate Preview/Progressive Outbound Agent ‐1AACC R7 Nodal to Corporate SMS Agent ‐ 1 68QANT9Z68TAOptional Feature Transfers.AACC Manager R7 NCC System Corporate TransferAACC Manager R7 Geo Redundant Standby Server Corporate TransferAACC Manager R7 Enhanced Standby Server Corporate TransferAACC Manager R7 NCC Standby Server Corporate TransferAACC Manager R7 Report Creation Wizard Users Corporate TransferAACC Multimedia R7 Standby Server Corporate TransferAACC Communications Control Toolkit R7 Standby Server Corporate Transfer 00Avaya Aura Contact Center 7 – Nodal Upgrades (Corporate NT9Z71DABase Upgrades.AACC Manager R7 Corporate Base System UpgradeAACC Multimedia R7 Corporate Base System UpgradeAACC R7 CCT Corporate Base System UpgradeAACC Manager R7 Corporate NCC System UpgradeAACC Manager R7 Standby Server Corporate Base UpgradeAACC R7 Multimedia Corporate Standby Server Upgrade T9Z71EAAACC Communication Control Toolkit R7 Standby Server Corporate Base Upgrade 9Z76EAAACC Manager R7 Corporate RCW UpgradeAACC R7 Corporate Communications Control Toolkit ‐1 IVR Device UpgradeAACC Manager R7 Corporate License Manager Standby Server UpgradeAACC Manager R7 Geo Redundant Corporate Standby Server UpgradeAACC Manager R7 Corporate NCC Standby Server UpgradeAACC R7 Corporate Combo Standby Server Upgrade 438.00225.003,500.004,375.0010,500.0015,313.00
ANT9Z76ZANT9Z77AANT9Z77BADIR‐TSO‐2645Agent Upgrades.AACC R7 Corporate Inbound Voice Agent Upgrade ‐ 1AACC R7 CCT Corporate Contact Center Device UpgradeAACC R7 Corporate Email Agent UpgradeAACC R7 Corporate Preview/Progressive Outbound Agent UpgradeAACC R7 Corporate Web Chat Agent UpgradeAACC R7 Corporate PPOB upgrade to Predictive Outbound Agent– 1 agentAACC R7 Corporate Networked Voice Agent UpgradeAACC R7 Corporate Supervisor Licence UpgradeAACC R7 Corporate Standard SMS Agent UpgradeAACC R7 Corporate Open Queue Agent UpgradeAACC Manager R7 Corporate Record On Demand UpgradeAACC Manager R7 Corporate Multiple DN Recording UpgradeAACC Communications Control Toolkit R7 CCT Corporate IVR Data UpgradeAACC Communications Control Toolkit R7 CCT Corporate IVR Contact CenterInterface UpgradeAACC R7 Corporate Predictive Outbound Blending 1 Agent Upgrade 5.00438.001,575.0022.00138.00 138.00 438.00 ‐‐‐‐‐‐ APrePaid Upgrades.AACC Manager R7 Corporate Base System Prepaid UpgradeAACC Manager R7 Corporate NCC System Prepaid UpgradeAACC Manager R7 Corporate RCW Prepaid UpgradeAACC Multimedia R7 Corporate Base System Prepaid UpgradeAACC R7 Multimedia Corporate Standby Server Prepaid UpgradeAACC R7 CCT Corporate Base System Prepaid UpgradeAACC Communication Control Toolkit R7 Standby Server Corporate Base Pre‐PaidUpgradeAACC Manager R7 Corporate Inbound Voice Agent PrePaid UpgradeAACC R7 Corporate Multimedia Agent Prepaid UpgradeAACC R7 CCT Corporate Contact Center Device Prepaid UpgradeAACC R7 Corporate Networked Voice Agent prepaid UpgradeAACC R7 Corporate Supervisor Licence Prepaid UpgradeAACC R7 Corporate Open Queue Agent Prepaid ‐‐‐‐‐‐NT9Z75XAAACC Manager R7 Corporate License Manager Standby Server Prepaid Upgrade AAACC Manager R7 Corporate Standby Server Prepaid UpgradeAACC Manager R7 Geo Redundant Corporate Standby Server Prepaid UpgradeAACC Manager R7 Corporate NCC Standby Server Prepaid UpgradeAACC R7 Universal Networking Prepaid UpgradeAACC Manager R7 Corporate Record On Demand Prepaid UpgradeAACC Manager R7 Corporate Multiple DN Recording Prepaid Upgrade ‐‐‐‐‐‐NT9Z77LAAACC Communications Control Toolkit R7 CCT Corporate IVR Prepaid Upgrade ‐NT9Z77MAAACC Communications Control Toolkit R7 CCT Corporate IVR Data Prepaid Upgrade ‐ ‐ HNT9Z73AJNT9Z77NANT9Z77OAAACC Communications Control Toolkit R7 CCT Corporate IVR Contact CenterInterface Prepaid UpgradeAACC R7 Corporate Predictive Outbound Blending 1 Agent Prepaid UpgradeAvaya Aura Contact Center 7 – Upgrades and Migrations (Nodal Licensing)NT9Z50AANT9Z50BABase Upgrades.Upgrade to AACC Contact Center Manager R7 BaseAACC Manager R7 MLS Upgrade 1,750.0026,250.00
5EANT9Z76IAAACC Manager R7 NCC System UpgradeAACC Manager R7 Hot Standby Server UpgradeAACC Manager R7 NCC Standby Server System UpgradeAACC Manager R7 Geographic Redundancy Standby Server UpgradeAACC R7 Nodal Campus Geo Combo Standby Server Upgrade Z77WACCE7 Upgrade to CCE8 Base Upgrades.AACC R7 Report Creation Wizard (RCW) UpgradeAACC Multimedia R7 Nodal Base System UpgradeAACC Multimedia R7 Standby Server UpgradeAACC R7 Universal Networking UpgradeAACC R7 Multimedia Agent Bundle UpgradeAACC R7 Record On Demand UpgradeAACC R7 Multiple DN Recording UpgradeAACC R7 Multimedia Contact Nodal Base Upgrade 9Z77TANT9Z77XANT9Z77ZANT9Z78BAPrepaid Upgrades.AACC Manager R7 Prepaid Base UpgradeAACC Manager R7 MLS Prepaid UpgradeAACC Manager R7 NCC System Prepaid UpgradeAACC Manager R7 Hot Standby Server Prepaid UpgradeAACC R7 Report Creation Wizard (RCW) Prepaid UpgradeAACC Multimedia R7 Nodal Base System Prepaid UpgradeAACC Multimedia R7 Standby Server Prepaid UpgradeAACC R7 Voice Agent Prepaid UpgradePrepaid Upgrade to AACC R7 Multimedia Agent ‐1AACC R7 Nodal Voice Networked Agent Increment Prepaid UpgradeAACC R7 Supervisor Licence Prepaid UpgradeAACC Manager R7 Geographic Redundancy Standby Server Prepaid UpgradeAACC R7 Open Queue Agent Prepaid UpgradeAACC R7 Corporate Combo Standby Server Prepaid UpgradeAACC R7 Nodal Campus Geo Combo Standby Server Prepaid UpgradeAACC Manager R7 NCC Standby Server System Prepaid UpgradeAACC R7 Multimedia Agent Bundle Prepaid UpgradeAACC R7 Record On Demand Prepaid UpgradeAACC R7 Multiple DN Recording Prepaid UpgradeAACC R7 Multimedia Contact Nodal Base Prepaid UpgradeAACC R7 WFO Comp Rec Port Prepaid UpgradeAACC‐M R7 AAEP Prepaid Upgrade 9Z75CANT9Z75HANT9Z77YANT9Z78AANT9Z78CAAgent Upgrades.AACC R7 Voice Agent UpgradeUpgrade to AACC R7 Email Agent Increment ‐1Upgrade to AACC R7 Web Chat Agent Increment ‐1AACC R7 Nodal Voice Networked Agent UpgradeAACC R7 Supervisor Licence UpgradeAACC R7 SMS Agent Upgrade ‐1AACC R7 WFO Comp Rec Port UpgradeAACC‐M R7 AAEP UpgradeAACC R7 Suite for Midsize Enterprise WFO Upgrade �NT9Z54AANT9Z54DACCT Upgrade to CCT Upgrade Packages.AACC CCT R7 Nodal Base System UpgradeAACC CCT R7 Standby Server Upgrade 1,750.003,938.00
AvayaDIR‐TSO‐2645CCT Upgrade to CCT 7 Device Upgrades.NT9Z60DAUpgrade to AACC R7 Communications Control Toolkit Contact Center ‐1 Device 110.00NT9Z60HAUpgrade to AACC R7 Communications Control Toolkit ‐1 IVR Data Device Increment 110.00NT9Z60LAUpgrade to AACC R7 Communications Control Toolkit ‐1 IVR Contact Center DeviceIncrement 110.00NT9Z60RAUpgrade to AACC R7 Communications Control Toolkit ‐1 IVR Device Increment 110.00 ‐‐‐ ‐NT9Z55AANT9Z55BANT9Z61AANT9Z61BACCT Upgrade to CCT 7 Prepaid Upgrades.AACC CCT R7 Nodal Base System Prepaid UpgradeAACC CCT R7 Standby Server Prepaid UpgradeAACC R7 CCTCC Device Prepaid UpgradePrepaid Upgrade to AACC R7 Communications Control Toolkit ‐1 IVR DeviceIncrement UpgradeAvaya NES Contact Centre ‐ Avaya Aura Contact Center 6 ‐ New Systems and Expansions (Corporate Licensing)NT9Y66ADNT9Y66BDAgents and Devices.Avaya AuraTM Contact Centre R6 Corporate Standard Voice Agent ‐ 1Avaya AuraTM Contact Centre R6 Corporate Email With Multiplicity Agent ‐ 1 1,185.001,070.00NT9Y66BEAvaya AuraTM Contact Centre R6 Corporate Web Chat With Multiplicity Agent ‐ 1 1,070.00NT9Y66CDAvaya AuraTM Contact Centre R6 Corporate Standard Instant Messaging Agent ‐ 1 1,070.00NT9Y66EAAvaya Aura Contact Center R6 Corporate Predictive Outbound 1 Agent Increment 1,185.00 374.00 345.00 345.00 345.00 T9Y66NENT9Y66RANT9Y67SANT9Y66SAAvaya AuraTM Contact Center Communications Control Toolkit R6 CorporateContact Center Device ‐ 1 DeviceAvaya AuraTM Contact Center Communications Control Toolkit R6 Corporate IVR ‐ 1DeviceAvaya AuraTM Contact Center Communications Control Toolkit R6 Corporate IVRDATA ‐ 1 DeviceAvaya AuraTM Contact Center Communications Control Toolkit R6 Corporate IVRContact Center Interfaces ‐ 1 DeviceAvaya AuraTM Contact Center Communications Control Toolkit R6 Corporate CCDevice for CCMM and CCOA ‐ 1 DeviceAvaya AuraTM Contact Center Manager R6 Corporate Offsite AgentAvaya AuraTM Contact Center Manager R6 Corporate Agent Greeting AgentAvaya AuraTM Contact Center R6 Corporate Supervisor Licence ‐ 1Avaya AuraTM Contact Centre R6 Corporate SIP Standard Voice Agent ‐ 1Avaya AuraTM Contact Centre R6 Corporate Preview/Progressive Outbound WithMultiplicity Agent ‐ 1Avaya AuraTM Contact Center R6 Corporate Voice Standard to Networked Agenttransfer Increment 1Avaya AuraTM Contact Centre R6 Corporate Networked Voice Agent ‐ 1Avaya AuraTM Contact Centre R6 Corporate SIP Networked Voice Agent ‐ 1Avaya AuraTM Contact Centre R6 Corporate Standard SMS With Multiplicity Agent ‐1Avaya AuraTM Contact Centre Manager R6 Corporate Campus Geo Combo StandbyServerAvaya AuraTM Contact Center R6 Corporate Open Queue Agent ‐ 1 357.00297.001,070.001,365.00 832.00 475.00 1,660.001,840.00 1,070.00 41,560.00 1,185.00
AvayaNT9Y72MADIR‐TSO‐2645Avaya Aura Contact Center R6 Corporate PPOB to Predictive Outbound AgentMigration ‐ 1 Agent 594.00 9,500.00 23,750.00 11,875.00 28,495.00 13,360.00NT9Y67GAOptional Features.Avaya AuraTM Contact Center Manager R6 Corporate License Manager StandbyServerAvaya AuraTM Contact Center Manager R6 Corporate Standby ServerAvaya AuraTM Contact Center Manager R6 Geo Redundant Corporate StandbyServerAvaya AuraTM Contact Center Manager R6 Corporate NCC Standby ServerAvaya AuraTM Contact Center Communications Control Toolkit R6 CorporateStandby ServerAvaya AuraTM Contact Center Multimedia R6 Corporate Standby Server 13,360.00NT9Y67JAAvaya AuraTM Contact Center Manager R6 Corporate RCW Users (Bundle of 5) 5,935.00NT9Y67LENT9Y67LFAvaya AuraTM Contact Centre R6 Corporate WFO InterfaceAvaya AuraTM Contact Centre Corporate R6 WFO Interface ‐ 3rd Party vaya NES Contact Centre ‐ Avaya Aura Contact Center 6 ‐ New Systems and Expansions (Nodal Licensing)NT9Y44DAContact Center Manager (CCM) Agents.Avaya AuraTM Contact Center R6 Nodal Voice Standard Agent Increment ‐1 947.00NT9Y44LAAvaya AuraTM Contact Center R6 Nodal Essential Voice Agent Increment 1‐100 760.00NT9Y44LBAvaya AuraTM Contact Center R6 Nodal Essential SIP Voice Agent Increment 1‐100 760.00NT9Y44MANT9Y44OANT9Y44PAAvaya AuraTM Contact Center R6 Offsite Agent ‐ 1Avaya AuraTM Contact Center R6 Agent Greeting Licence ‐ 1Avaya AuraTM Contact Center R6 Supervisor Licence ‐ 1 285.00237.00855.00NT9Y44QDAvaya AuraTM Contact Center R6 Nodal SIP Voice Standard Agent Increment ‐1 1,090.00NT9Y44JBAvaya AuraTM Contact Center R6 Nodal Voice Networked Agent Increment ‐1 1,325.00NT9Y44REAvaya AuraTM Contact Center R6 Nodal SIP Voice Networked Agent Increment ‐1 1,470.00 44UENT9S21PAAvaya AuraTM Contact Center R6 Nodal SIP Voice Standard to Networked Agenttransfer Increment ‐1AACC 6 New Standard PackageAACC 6 New Advanced PackageAACC 6 New Premier PackageAACC Midsize Resiliency PackageAVAYA AURA CC R6 Midsize WFO Compliance Call Recording PortAVAYA AURA CC R6 Experience Portal Self Service Licence ‐ 1 portAvaya Aura Offsite Agent 1 Agent Increment T9Y41AAContact Center Manager (CCM) Optional Features.Avaya AuraTM Contact Center Manager R6 Enhanced Standby Server 19,000.00NT9Y41BAAvaya AuraTM Contact Center Manager R6 Geographic Redundancy Standby Server 9,500.00NT9Y41CANT9Y41EANT9Y41EBNT9Y41GAAvaya AuraTM Contact Centre Manager R6 Hot Standby ServerAvaya AuraTM Contact Center Manager R6 NCC Standby Server SystemAvaya AuraTM Contact Centre Manager R6 NCC Hot Standby Server SystemAvaya AuraTM Contact Center R6 Universal NetworkingAvaya AuraTM Contact Center R6 Report Creation Wizard (RCW) First 4 AdditionalUsers 19,000.0022,800.0022,800.0052.00 3,800.00NT9Y44RFNT9Y41HA
AvayaDIR‐TSO‐2645NT9Y41JAAvaya AuraTM Contact Center R6 Report Creation Wizard (RCW) Users (Bundle of 5) 4,750.00NT9Y41KAAvaya AuraTM Contact Center Nodal CRQM Record On Demand 1,185.00NT9Y41LAAvaya AuraTM Contact Center Nodal CRQM Multiple DN Recording ‐ 1 Licence 18.00NT9Y41MANT9Y41NANT9Y42AA 3,420.0047.0010,685.00 26,600.00NT9Y41TANT9Y41TBAvaya AuraTM Contact Center Nodal Record On DemandAvaya AuraTM Contact Center Nodal Multiple DN Recording ‐ 1 LicenceAvaya AuraTM Contact Center Multimedia R6 Standby ServerAvaya AuraTM Contact Centre Manager R6 Nodal Campus Geo Combo StandbyServerAvaya AuraTM Contact Centre R6 Nodal WFO InterfaceAvaya AuraTM Contact Centre Nodal R6 WFO Interface /3rd Party ‐190.00NT9Y40LAContact Center Multimedia Base Software.Avaya AuraTM Contact Center Multimedia R6 Nodal Base System 4,750.00 855.00 665.00 855.00855.00950.00 1,000.00 950.00 475.00 act Center Multimedia Agents.Avaya Aura TM Contact Center R6 Email With Multiplicity Agent ‐ 1Avaya AuraTM Contact Centre Preview Progressive Outbound With Multiplicity R6Agent ‐ 1Avaya AuraTM Contact Centre Web Chat With Multiplicity R6 Agent ‐ 1Avaya AuraTM Contact Centre SMS With Multiplicity R6 Agent ‐ 1Avaya Aura Contact Center R6 Nodal Predictive Outbound 1 Agent IncrementAvaya AuraTM Contact Center R6 Multimedia With Multiplicity Agent BundleIncrement ‐ 1Avaya Aura TM Contact Center R6 Open Queue Agent ‐ 1Avaya Aura Contact Center R6 Nodal PPOB to Predictive Outbound Agent Migration‐ 1 AgentCommunication Control Toolkit Base Software.Avaya AuraTM Contact Center Communications Control Toolkit R6 Nodal BaseSystemAvaya AuraTM Contact Center Communications Control Toolkit R6 Nodal BaseSystem for CCMM and CCOA ‐Communication Control Toolkit Optional Features.NT9Y43AAAvaya AuraTM Contact Center Communications Control Toolkit R6 Standby Server 10,685.00NT9Y43BAAvaya AuraTM Contact Centre Communications Control Toolkit R6 Hot StandbyServer 10,685.00 299.00 152.00 ‐ 276.00 276.00 46PACommunication Control Toolkit Devices.Avaya AuraTM Contact Centre Communications Control Toolkit R6 Contact CenterDevice Increment ‐1Avaya AuraTM Contact Centre Communications Control Toolkit R6 KnowledgeWorker Device Increment ‐1Avaya AuraTM Contact Center Communications Control Toolkit R6 Contact CenterDevice for CCMM and CCOA Agent ‐ 1 DeviceAvaya AuraTM Contact Center Communications Control Toolkit R6 ‐ 1 IVR DeviceIncrementAvaya AuraTM Contact Center Communications Control Toolkit R6 ‐ 1 IVR DataDevice IncrementAvaya AuraTM Contact Center Communications Control Toolkit R6 ‐ 1 IVR‐CC DeviceIncrement
AvayaNT9Y46QADIR‐TSO‐2645Avaya AuraTM Contact Center Communications Control Toolkit R6 KW‐CC Upgrade ‐ 1 Device147.00Avaya NES Contact Centre ‐ Avaya Aura Contact Center 6 ‐ Upgrades and Migrations (Nodal Licensing)NT9Y52EABase Migrations.Avaya AuraTM Essential Contact Center Manager R6 Base Migration to EnterpriseAML Platform 1,895.00 142.00NT9S89PBNT9Y49CANT9Y90ADNT9Y90AECommon Contact Center Codes.Avaya AuraTM Contact Center Nortel Switch IndicatorAvaya AuraTM Contact Center R6 Non Merchandise DVDAvaya Aura Contact Center Suite for Midsize Enterprise WFO Add OfferAVAYA AURA CC R6 Midsize SIP Inbound Voice Agent Tracker ‐‐‐‐NT9S50LAReference Only.Avaya AuraTM Contact Center Corporate Nortel System Indicator ‐NT9Y56ZAAgent Migrations.Avaya AuraTM Contact Centre Manager R6 AML to SIP Voice Agent MigrationAvaya NES Contact Centre ‐ Common Contact Centre codesContact Centre 7 ‐ New Systems and Expansions (Corporate 9Z66FCNT9Z66FDNT9Z66GABase Software.AACC Manager R7 Corporate Base SystemAACC Multimedia R7 Corporate Base SystemAACC R7 CCT Corporate Base SystemAACC CCT R7 Corporate Base System for CCMMAgents and Devices.AACC R7 Corporate Standard Voice Agent ‐ 1AACC R7 Corporate Networked Voice AgentAACC R7 Corporate Email AgentAACC R7 Corporate Web Chat AgentAACC R7 Corporate Predictive Outbound Blending 1 AgentAACC R7 CCT Corporate Contact Center DeviceAACC Communications Control Toolkit R7 Corporate IVR ‐1 DeviceAACC Communications Control Toolkit R7 Corporate IVR DATA ‐1 DeviceAACC Communications Control Toolkit R7 Corporate IVR Contact Center Interfaces ‐1 DeviceAACC Communications Control Toolkit R7 Corporate CC Device for CCMM and CCOA‐1 Device 6,250.006,250.006,250.00‐ 00363.00 363.00 ‐NT9Z66NFAACC R7 Corporate Voice Standard to Networked Agent Transfer Increment ‐1 67LDAACC R7 Corporate Preview/Progressive Outbound AgentAACC R7 Corporate Supervisor LicenceAACC R7 Corporate Standard SMS Agent UpgradeAACC R7 Corporate Open Queue Agent ‐1AACC Manager R7 Corporate Record On DemandAACC Manager R7 Corporate Multiple DN Recording l Features.
7FANT9Z67GANT9Z67JANT9Z67SADIR‐TSO‐2645AACC Manager R7 Corporate License Manager Standby ServerAACC Manager R7 Corporate NCC SystemAACC Manager R7 Corporate Standby ServerAACC Manager R7 Geo Redundant Corporate Standby ServerAACC Manager R7 Corporate NCC Standby ServerAACC CCT R7 Corporate Standby ServerAACC R7 Multimedia Corporate Standby ServerAACC Manager R7 Corporate RCW Users ‐1AACC R7 Corporate Combo Standby Server 3.0014,063.001,250.0043,750.00Contact Centre 7 ‐ Upgrades and Migrations (Nodal Licensing)NT9S92AANT9S92AASCCS Upgrade to CCM7 Agent Upgrades.AACC Inbound Voice Agent ReductionAACC Inbound Voice Agent Reduction ‐‐ ‐Contact Centre Express 7NT9S80ADNew Systems.Contact Center Electronic Delivery LicenseReporting and Analytics ‐ Contact Recording & Quality MonitoringNT9S80MAE6Contact Recording Card Reference Only.Compact Flash with Avaya Call Recording Card Application LoadN/AContact Recording Card Merchandise.NTCW84JAE6M1 Backplane to 50 pin I/O Panel Mounting connector with ITG specific filtering 56.00NTVQ0110E5Shielded 50 Pin key telephone to 9D Sub and twin RJ45 Adapter 218.00Hardware.RE‐INITIATION FEES LAPSED COVERAGE ‐ UPGRADE ADV CCSee Pricing NoteRelease 5.2.x Software.NAP Partition Installation Fee (Required with each NAP ordered) 795.00 ‐Miscellanous262692SustainedCCMISMIS10217Common Contact Center CodesNT9S80AACommon Contact Center Codes.Contact Center 6.0 License Information SheetContact Center ‐ New Systems and Expansions (Corporate Licensing)NTCL50BCBase Software.Contact Center Linkplexer 6.0 Corporate CC Base Package NT9S51PAAgents and Devices.CCT Corporate Contact Center Device for CCMM ‐ 1 Device 17,210.00‐
AvayaNT9S51QANTCL51ABDIR‐TSO‐2645CCM ZP Corporate RCW Users (Bundle of 5)Contact Center Linkplexer Corporate Application License ‐10,325.00Contact Center ‐ New Systems and Expansions (Nodal NTCL50BBNTCL51AAContact Center Manager (CCM) Optional Features.MAS R4.x SIP CC Base S/W CDMultimedia App SIP Access PortMAS SIP CC Dialog Service 10 portsMAS SIP CC Dialog Service 100 portsContact Center Linkplexer 6.0 Nodal Base PackageContact Center Linkplexer 6.0 Nodal CC Base PackageLinkplexer Additional Application License 25.00NT9S04CBCommunication Control Toolkit (CCT) Devices.CCTIVR Contact Center Interfaces 6.0 ‐ 1 Device Increment 127.00Contact Center ‐ Nodal Transfers (Corporate Licensing)NTCL50BEBase Transfers.Contact Center Linkplexer Nodal to Corporate Transfer 4,300.00NTCL51ADAgent and Device Transfers.Contact Center Linkplexer Nodal to Corporate Application Licence Transfer 2,070.00NT9S70AANT9S70DANT9S70EAOptional Feature Transfers.CCM 6.0 NCC System Corporate TransferCCMM 6.0 Mulitmedia Redundancy Corporate TransferRCW Extension Nodal to Corporate Transfer ‐ 5 Users act Center ‐ Upgrades and Migratons (Nodal Licensing)NT9S92AANT9S92AANTCL50BDNTCL51ACSCCS Upgrade to CCM Agent Upgrades.AACC Inbound Voice Agent ReductionAACC Inbound Voice Agent ReductionContact Center Linkplexer Nodal 1.x to 6.0 Upgrade PackageContact Center Linkplexer Nodal 1.x to 6.0 Application Licence Upgrade NT9S92BANT9S92CANT9S92DASWCP Upgrades to CCMM 6.0 Base Upgrade Agent Upgrades.Outbound Voice Agent ReductionAACC Multimedia Agent ReductionWeb Communication Agent Reduction ‐‐‐NT9S92EANT9S92FACCT 5.0 Upgrade to CCT 6.0 Prepaid Upgrades.CCT Contact Center Device ReductionCCT Knowledge Worker Device Reduction ‐‐Contact Centre ‐ Reference OnlyNTJK10AANTR91301P0841937Reference Only Codes.Sybase Replication Server RTURTU Symantec PCAnywhere upg to v 11Sybase Database RTUN/AN/AN/A
AvayaDIR‐TSO‐2645ICP SoftwareNTVU45BAAAGeneral.DVD‐ROM; Nuance 9.0/RealSpeak 4.5 Windows Base Software; all languages 40.00 40.00 28.0040.0032.0032.0042.003,490.00MPS 100 CTI IntegrationNTTK14ABE6Meridian 1.AC Power Cord ‐ NA NEMA 5‐15P 125V 13A 10ftMPS 100 Retired d Code.AC Power Cord ‐ ANZ AS3112 250V 10A 2.5mAC Power Cord ‐ Euro CEE(7)VII 250V 10A 2.5mAC Power Cord ‐ Swiss SEV 1011 250V 10A 8ftAC Power Cord ‐ UK/Ireland BS1363 240V 10A 2.5mMPS 1000 Base Software LicensesNTV800AAACNTV810AAAAMPS Base Software Licenses.MPS AP Solaris10 Boot/Inst DVDMPS Redundant Ethernet License, Per TMS. Not valid for VoIP. NTV13642License, S/W, MPS Manager 3.0.0, CONSOLIDATED BASE, PER AP or WorkstationN/ANTV13102NTV13228MPS License Keycodes / Optional Software Delivery Medium. Blank R/W DVD forshipment of MPS license Keycodes, PVI Speech Server software, and/ormiscellaneous optional MPS software.Lic, S/W, Terminal Emulation (TN3270)License, S/W, Brixton (Alebra) 3270, 1 session, Solaris (Alebra host id keyed)NTV13229License, S/W, Brixton (Alebra) LU6.2, 1 conversation, Solaris (Alebra host id 5NTV13135NTV13233NTV13236NTV13648NTV80089License (key), S/W, Terminal Emulation (LU6.2)License, S/W, Brixton (Alebra) PU2.1 Server base packageLicense, S/W, LU6.2 Brixton Lib for AP, SolarisLicense, S/W, PeriProducer 3.0 Development, Windows, Single UserLicense, S/W, SQL/RDB i/f to IBM Oracle, Sybase, Informix, DB2, or ODBC Client,SolarisLicense, S/W, JAVA Service Bridge Base, per APLicense, S/W, HTMLS Base, per AP, Solaris or WinNTLicense, S/W, SSL base, per AP, Solaris or WinNT (requires HTMLS)License, S/W, XML Base, per AP, Solaris or WinNTLicense, MPS Release 3.0 Base Software Load, WindowsMPS Studio 3.0.0 (Windows only)Lic, S/W, Terminal Emulation (TN3270)License (key) S/W Terminal Emulation (LU6.2)License, S/W, LU6.2 Brixton Lib for AP, SolarisMPS Studio 3.0.0 (Windows only)License, Software, PLIC License TV822AAAAMPS Software Licenses (DSP Resources).MPS1000 Caller Message Recorder License PCM Half Duplex per portMPS1000 Caller Message Recorder License PCM Full Duplex per port NTV800ACEANTV13203 44.00N/AN/AN/A68.00134.00
AvayaDIR‐TSO‐2645NTV823AAAAMPS1000 Caller Message Recorder License ADPCM/PCM Half Duplex per port 9AAAANTV831AAAAMPS1000 Conference/Bridge License per portMPS1000 R2 Protocol Decoder License per portMPS1000 DTMF Tone Generator per portMPS1000 Call Progress Detection License per portMPS1000 Fax License per portMPS1000 Caller Message Recorder License ADPCM Full Duplex per port EAAANTV811TAAAMPS Span Licenses.MPS DPNSS License (per E1, 30B D ports)MPS1000 EuroISDN License (per E1 30B D ports)MPS1000 NA ISDN License (per T1 23B D ports) 2,615.002,615.002,090.00NTV812DAAAMPS DPNSS, Universal Facility Information Element (FIE) Access License (per E1) 1,305.00NTV812EAAAMPS EuroISDN, Universal Facility Information Element (FIE) Access License (per E1) S EuroISDN, ECT License (per E1)MPS1000 NA ISDN NFAS License (per T1 up to 191B D)MPS NA ISDN, Avaya RLT License (per T1)MPS NA ISDN, AT&T 2BCT License (per T1) 5,230.00701.004,185.004,185.00NTV812TEAAMPS NA ISDN, Universal Facility Information Element (FIE) Access License (per T1) 1,305.00NTR91631NTR91632NTV85334RTU,Nuance 8.5 ASR Developer Kit for WVADS (per port)RTU,Nuance OSR 3.0 ASR Developer Kit for WVADS (per port)LIC, KEY (KRS), S/W, SERVICE CREATION ENVIRONMENT, per instanceN/AN/AN/ANTV810ACAAMPS 4.1 TMSSIM (TMS Simulator) enabler license per AP. TMSSIM allows an MPS AP to function without a TMS for cases where admin or SIP signalling only is required.2,025.00NTV810ACABMPS 4.1 TMSSIM (TMS Simulator) Admin port only License. Includes 1 each of the following licenses: Appl Eng lic MPS Developer Appl Exec lic VXML Appl Exec licHTMLS SSL XML JSB. Requires TMSSIM enabler license. Min quantity orderable is 30.244.00NTV810ACBANTV810ACBBMPS 4.1 TMSSIM (TMS Simulator) enabler license upgrade from all previous releasesper
Avaya Aura Contact Center 7 Common Contact Center Codes Common Contact Center Codes. NT9Z49CA AACC R7 Software Package ‐ . Contact Center Multimedia Base Software. Contact Center Multimedia Agents. NT9Z45DA AACC R7 Email Agent ‐1 900.00 NT9Z45EA AACC R7 Preview Progressive Outbound Agent ‐1 700.00 .
