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NetSuite Services Resource Planning (SRP)Support a Complete Services Lifecycle From Bid To BillNetSuite SRP provides a comprehensive, end-to-end services resourceplanning (SRP) solution that supports an entire services business. Fromcustomer relationship management (CRM) and professional servicesautomation (PSA), to accounting/enterprise resource planning (ERP),NetSuite SRP supports the complete bid-to-bill lifecycle with a powerfulSoftware-as-a-Service (SaaS) suite.Key Benefits Streamline operations and driveprofitability by optimizing the entireservices business lifecycle. Faster project completion, betterresource utilization, more accurateand efficient invoices. Increase visibility across yourbusiness, including forecasts,resources, projects and KPIs.Why NetSuite SRP?NetSuite SRP helps you complete projects more quickly, generateinvoices accurately and efficiently, and decrease accounts receivablecycles, so you improve cash flow and eliminate revenue leakage.With NetSuite SRP, you gain complete visibility into and control overthe entire business—in real-time, from the moment a new opportunityis identified through to project delivery, invoicing and revenuerecognition, all while eliminating double entry and costly systems andintegrations management overhead. Support the way your servicesNetSuite SRP also empowers the mobile services organization withanytime, anywhere access in the cloud, supporting users where theywork—on the go, at client sites or remotely. Gain real-time, global businessRunning a global services business? Combine NetSuite SRP withthe power of NetSuite OneWorld to gain real-time, global businessmanagement and financial consolidation for multi-national andmulti-subsidiary operations. With NetSuite OneWorld SRP, you canmanage multiple subsidiaries, business units, legal entities, globalresource pools, billing rates in any currency, taxation rules, reportingrequirements and more—all from a single system.teams work and enable productivitywith anytime, anywhere web andmobile access.management and financial consolidation.With more than 12 years of experience supporting servicesorganizations of all specialties and sizes, NetSuite understands theunique requirements of running a services business. NetSuite 2015. www.netsuite.com/srp
Key FeaturesProject Management, Resource Management, Project Costing,Timesheet and Expense Management, Project Delivery and BillingNetSuite SRP provides a comprehensive Professional ServicesAutomaton solution. NetSuite SRP quickly generates tangible resultswhile driving down bench time, increasing resource utilization, elevatingon-time project delivery, improving invoicing accuracy, streamliningrevenue recognition, reducing overhead, expediting billing cycles andincreasing visibility into your services organization. NetSuite SRP’sProfessional Services Automation functionality includes: Resource management and forecasting for complete visibility intoresource utilization. Project costing, budgeting and profitability reporting for determiningyour true cost of doing business. Sophisticated project accounting. Powerful billing rules engine to support complex client billing. Collaborative project management to proactively identify and resolve issues. Simple and easy timesheet management, directly integrated withproject management and billing. Easy and flexible expense management to maximize accuracy and timelines. Powerful, intuitive, configurable dashboards and key metrics reporting.Turn information into insight with at-a-glance KPIs and better project monitoring capabilities. NetSuite 2015. www.netsuite.com/srpNetSuite Services Resource Planning (SRP)2
Key CRM Features Customer service and supportmanagement to reduce attrition anddecrease customer care costs. Case and issue management toautomate assignment, managementand escalation. CRM analytics and reporting for a single,pervasive view of customer information. Integrated quote and ordermanagement that flows seamlessly tothe finance system for processing. Advanced sales force andmarketing automation to drive salesperformance, lead generation,nurturing and management. Anytime, anywhere mobile access.Customer Relationship Management (CRM)NetSuite delivers powerful cloud customer relationship management (CRM)capabilities, including sales force automation (SFA), marketing automation,customer support and service, and flexible customization. NetSuite CRM isthe only CRM solution that is completely integrated with the back office andproject delivery, reducing manual entry and risk of error, and acceleratingprocesses. This seamless integration ensures your business is operating onthe same customer and project data and gives you real-time visibility intoyour client lifecycle, from lead to close and fulfillment.Financial Management and ForecastingNetSuite Financials provides comprehensive, proven financial/ERPcapabilities that integrate with your back-office, sales and projectdelivery processes. NetSuite financials takes your business beyondtraditional accounting software and equips you with the visibility youneed to make better, faster and accurate decisions. Comprehensive financial management accelerates financial close andensures accountability and compliance. Integrated quote-to-order-to-cash process accelerates cash flow, drivessales and improves customer satisfaction. Powerful reporting, budgeting and planning monitors and managesfinancial performance, optimizes cash management, reporting, analysisand allocation in real-time. Revenue recognition automates and supports revenue recognitionprocess and standards. Flexible bid-to-bill and recurring billing management automates billing,invoicing and complex recurring, time and project-based billing. Integrated and automated contract renewal reduces cost, revenueleakage and customer churn.Gain a true 360-degree view of the customer lifecycle—from suspect to quote, order management, project delivery, and beyond—from anywhere at any time. NetSuite 2015. www.netsuite.com/srpNetSuite Services Resource Planning (SRP)3
Business Management for Global Services OrganizationsBecause NetSuite SRP is a single, integrated solution for your entireservices business, the business benefits are virtually endless. For globalservices businesses, NetSuite OneWorld SRP provides end-to-end cloudbusiness management across currencies, subsidiaries and divisions,providing unprecedented real-time visibility, resource management andoperational control. With anytime, anywhere access, NetSuite OneWorldSRP provides: Corporate to subsidiary real-time visibility with dashboards and reportsthat combine financial and operational project drivers (such as utilizationand profitability) for projects, subsidiaries and geographies, as well atthe corporate level. Resource management that enables global businesses to match thebest resource for the project based on skills, experience and availabilityfrom a global bench, across multiple geographies, to deliver the bestpossible client experience. Automated divisional and corporate financial management and reportingthat ensures an efficient and automated financial consolidation process. Complete multi-currency and tax management that enables you tomanage time and expenses, invoice and recognize revenue for projectsacross multiple currencies and tax jurisdictions while gaining a clearconsolidated view of services performance.Configurable dashboards and reporting allow every manager real-time, personalized access to keymetrics such as resource utilization, profit margins, and project budget vs. actual. NetSuite 2015. www.netsuite.com/srpNetSuite Services Resource Planning (SRP)4
NetSuite ERP experts proudly supportingAustralia’s most innovative companiesNetsuiteAnnexa is a leading business systems solutionprovider and 5 star NetSuite partner. NetSuite is theworld’s leading provider of cloud- based businessmanagement software. NetSuite helps companiesmanage core business processes with a single, fullyintegrated system covering ERP/ financials, CRM,e-commerce, inventory and more.ServicesAnalyse& designWe listen and we diagnose, helping you to identify thechallenges facing your business.Implementation& supportWe establish a partnership with you and your peopleto effectively implement the right solution, ensure theright training and offer helpdesk support.Strategy& planningStrategic business planning and analysis lie at theheart of everything we do.Technology& DevelopmentUsing secure cloud-based dashboards you and yourteam will have real –time data reporting at yourfingertips.Our ClientsAbout UsCultureWe started in 1994 with a common goal to helpbusinesses get the most out of their systems. Whilehelping businesses to be more innovative and agile wehave built long lasting relationships. We believe it’s ourpassion and knowledge of NetSuite that has helped ustransform our clients operations.We’re a tight knit team of NetSuite experts who havea passion for technology and love to collaborate. Webelieve that being caring, honest and transparentleads to a thriving culture and helps us to buildamazing partnerships.Annexa provide solutions that will support your growth.www.annexa.com.au
NetSuite SRP provides a comprehensive, end-to-end services resource planning (SRP) solution that supports an entire services business. . marketing automation, customer support and service, and flexible customization. NetSuite CRM is the only CRM solution that is completely integrated with the back office and project delivery, reducing manual .
