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NetSuite Rising:Running Your Businessin the CloudNetSuite OverviewRunningg Your Businessin the CloudMark Bidwell, Educational Program Manager, NetSuite Inc. Copyright NetSuite Inc., All Rights Reserved.NetSuite: Quick TakeBackgroundPerformanceFounded 19986,600 customersPublicly traded on NYSE: “N”Top 10 highest growth ERPsolution according to Gartnerand IDCOffices in 7 countries 150M revenue900 employees Copyright NetSuite Inc., All Rights Reserved.Cloud Computing Growth2009-20133XNetSuite runs NetSuite#1 Cloud Business SuiteRecognition4X5 Star RatingTop 10 CloudFastest GrowingTop 10 FMS Vendor Companies to Watch Copyright NetSuite Inc., All Rights Reserved.Market Trends: Software as a Service, Worldwide, 2008-2013, UpdateForecast: Enterprise Software Markets, Worldwide, 2008-2013, 3Q09 Update Copyright NetSuite Inc., All Rights Reserved.1
What the Cloud Means to YouNetSuite Powers Today’s Hottest IPOsReady-to-runFaster time-to-liveLow start-up costPay-as-you-goFrequent functionalupgrades3 NetSuite customers - LogMeIn,OpenTable and Solar Winds – completesuccessful IPOs even in today’s economy Copyright NetSuite Inc., All Rights Reserved.Gartner: NetSuite Fastest-Growing Top10 Financial Management VendorA Typical Applications Journey .50.00%Market Share Growth 2008 vs 200740.00% NetSuite is fastest growing in top 1030.00% NetSuite is the only SaaS vendor NetSuite growing 2.5X faster than thenext vendor20 00%20.00% SAP declined by rLawsonNetSuite0.00%-10.00% Copyright NetSuite Inc., All Rights Reserved.Likely started with financials and order mgt using Excel for “analytics” and an outsideservice for payrollAdded a third party package to manage salesleads and another for customer supportNext step was to develop a presence on the web –website, store front, site for customer serviceOver time: spent more on integration andmanagement than on original softwarepurchase!!Market Share Source: Chris Pang, Chad Eschinger and Yanna Dharmasthira,“ERP Software, North America, 2008,” Gartner, June 17, 2009. Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.2
Manual Processes and SiloedInformation Pervasive and the Typical EndpointQuoteCustomer ServiceInvoiceSales OrderSFAPick & PackFinanceOrderMgmtSupportWarehouse Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.Signs it’s Time to Re-EvaluateBusiness SystemsTop IT Application Challenges: Info Silos,Insufficient Staff, and Outdated AppsSignificant finance, sales, reportingprocesses in spreadsheets.What is the primary technology challenge facing your business?Hard to get work done as unshared business information sitsseparately in different applications and departmentsInsufficient IT staff to manage my technology needsGrowing effort spent on double entry, andassociated compliance risks, audit costs.My business is outgrowing outdated business applicationsOutdated IT infrastructure doesn’t support my changing businessapplication needsgmyy companyp y Website with other business applicationsppNeed to integrateCustomer datadsprawll – billings,b llsalesl etc.No time or expertise to assess new technologiesBusiness change – new locations, subsidiaries,channels, IPO – systems can’t keep pace.Want a company website but don’t know how to build and manage oneDifficulty in managing marketing to customers via email campaignsWant a company online store to sell products/services onlineSystems upgrade roadblock or maintenance costs.Need to integrate my company Website with my point of sale systemMediumMid-MarketDifficulty in buying and managing online advertising0%5%10 %15 %20%25%30%P e r c e nt of R e spo n d e nt sN 722Source: Yankee Group, US SMB Applications and Web Survey Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.3
What’s different today?Three Big IdeasAll the core business software needed is availableas a suite, from one vendorDon’t need to buy analytics separatelyDon’t need a data center or large IT support staffHave 24-hour accessDesigned to maximize the power of the Internet –anytime, anywhere, any deviceBusiness suite is your open innovation platformAll at a fraction of what you paid last timeSuiteSaaSVerticalsNetSuite: The Enterprise-Class Application for the Mid-Market Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.14One System for Running a BusinessReal Time Visibility for Today’s BusinessesCustomersCEOSingle version of the truthCFORole based dashboardsReal timeShippingManagerSINGLEDATASOURCEAd hoc analysisNetSuiteCRM Sales ceManagerVendorsPartners Copyright NetSuite Inc., All Rights Reserved.Summary to detail‘‘‘‘NetSuiteECOMMERCEWith NetSuite, I can view with the dashboard what ourreceivables are and what our sales reps are doing from adaily and weekly standpoint. Those tools are priceless to me,and have made our company 100% more efficient.Evan Brown, Toolfetch Copyright NetSuite Inc., All Rights Reserved.4
Uptime and MonitoringNetSuite’s Consistent PerformanceOn-Premise vs. Software-as-a-ServiceE-CommerceERPHARDWARE DESKTOP OS SERVER OSDATABASE APPLICATIONHARDWARE DESKTOP OS SERVER OSDATABASE APPLICATIONLicense HARDWARELicense DESKTOPLicenseLicenseLicense UpgradeMigrateCRMManage ItYourselfStyleReplaceHARDWAREDESKTOP OSSERVER OSOne 9 5%UptimeGuaranteeMigrateAPPLICATIONSubscribe Copyright NetSuite Inc., All Rights Reserved.Security and ComplianceKey Certifications Copyright NetSuite Inc., All Rights Reserved.Uptime and MonitoringStringent Process – Backed by SLCU.S Department ofCommerce U.S-EU SafeHarbor Compliant25,000 checks hourlyContinuousmonitoringPaymentyCard IndustryyData Security Standard(PCI DSS)Positive alerting24/7/365 on-callteamsAICPA SAS-70 Type IIannual reportOffsite backups Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.5
NetSuite’s Cloud DatacenterBy the Numbers:SaaS Suite Much Lower TCOStudy shows large savings99.5% uptime SLC commitment100% service credit if we don’t meet itServe 3BN customer requests per monthqgp1.4M uniqueloginsper qquarterSupports 6,600 customersJust 20 minutes maintenance per week2 automated upgrades per year1 code baseUp toSave50% 200,000 200000 300,000TOLower TCOSource: Hurwitz Group. Sanjeev Aggarwal, 6/09. Study of NetSuite compared with combinedcost of Microsoft Dynamics GP CRM under a variety of scenarios, with 50 to 200 users. Copyright NetSuite Inc., All Rights Reserved.The Benefits of Cloud ComputingReduced Cost Improved Productivity Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.Cloud NetSuite DifferenceOn-PremiseCloud NetSuiteDesigned for InternetNoYesBusiness functionalityPoint solutionsSuiteAnalytics, intelligence“RearRear viewview”Real-timeRealtimeGlobal managementManualBuilt-inCustomizationVersion lockedInfinite,auto-upgradedTime to implement6-18 months3-6 monthsCostLarge up-frontPay as you goCloud NetSuite TCO is 50% LESS than On-Premise Copyright NetSuite Inc., All Rights Reserved.6
NetSuite OneWorld TransformsGlobal Fast Food LeaderCase Study:Reduced CostImprovedProductivity3% of Revenue0 1% of Revenue0.1%130 SystemUsers75 SystemUsersReducedCost100 Subs100 Instances100 IT Staff1 Instance OneWorldConsolidating 40 Subs2 IT staffImprovedProductivity3-6 months/instanceDifficult to synchronizeDifficult for end-users1.5 months to roll-out ALL subsReal-time synchronizationTrivial for end-users“NetSuite’s multi‐currency, multi‐company, and multi‐languagecapabilities are better than Oracle E‐Business Suite” Copyright NetSuite Inc., All Rights Reserved.NetSuite Green: Good for the PlanetAND Your Business Copyright NetSuite Inc., All Rights Reserved.#1 Cloud Business Suite6,600 Customers Trust NetSuiteNetSuite customers saved over 61 millionin energy bills last yearNetSuite SaaS platform eliminates theproduction of more than 423,000 metrictons of carbon dioxide per year, equal to: CO2 emissions produced by consumption ofover 48 million ggallons of gasolineg CO2 emissions produced by consumption ofnearly 1 million barrels of oil Yearly pollution caused by more than 77,000automobiles600 million kilowatt-hours (kWh) saved peryear by NetSuite and NetSuite customers Equal to the average electricity consumptionof 56,000 homes Copyright NetSuite Inc., All Rights Reserved. Copyright NetSuite Inc., All Rights Reserved.287
3 NetSuite customers - LogMeIn, OpenTable and Solar Winds - complete successful IPOs even in today's economy Gartner: NetSuite Fastest-Growing Top 10 Financial Management Vendor Market Share Growth 2008 vs 2007 20 00% 30.00% 40.00% 50.00% NetSuite is fastest growing in top 10 NetSuite is the only SaaS vendor
